I took my mother-in-law in to see Christa. She was so professional and kind. She took plenty of time explaining things and we were never left feeling rushed or unsure about our decisions. She made to transition to using the hearing aids very easy. She answered any questions we had.Rene in the office was very friendly and helpful. Since the success we had, there will be another patient from the family going there soon!I would highly recommend using Upstate Hearing Instruments!!

Upstate Hearing has been amazing to work with!It is very important for me to feel comfortable about where invest my energy, time and resources - I have not been let down.I have been treated with patience and respect, receiving quality information and education on hearing loss, products and services.Working with Christa has been a pleasure, and an honor - she takes time and care to really custom tailor the services provided.I highly recommend Upstate Hearing!

Upstate hearing has been so helpful. Christa and Rene have been great. My mom is 87 years old and has not been able to hear well for about 5 years with her hearing aids. Her aids are v er ry old. They have adjusted her aids, put bigger microphones on them and had custom molds made for her ears. My mom can hear everything now for the first time in years. She has a smile on her face now and no longer feels left out. Thank you so much for taking the time to keep working on this to get it wright for her.

Christa is extremely knowledgeable and Renee very attentive to my personal hearing needs.They are very courteous and responsive whenever I need help with my hearing aids.

This place had friendly and knowledgeable staff. Clean. Professional. Understanding. Helpful.

When I finally made the decision to do something about my hearing loss two different friends recommended Christa at Upstate. Rene set up my appointment and sent me some paperwork to complete before my visit.When I arrived, she made me feel right at home while I waited. During my initial meeting with Christa, she instantly put me at ease. She did a complete hearing exam and test and then we talked about options. Her suggestion was to try hearing aids to see what I thought, no pressure. Well, I fell in love with the ability to hear clearly and her! She is very accommodating, warm and friendly. Yes, I highly recommend the team of Christa and Rene at Upstate.

Upstate hearing has made wearing my hearingA joy. The fit and settings are just perfect. They are always very courteous and pleasant to deal with.

So refreshing and knowledgeable.