user
CPR Cell Phone Repair Chico
1304 Mangrove Ave, Chico, CA 95926, United States
Appearance
CPR Cell Phone Repair Chico
Comments
Ty
Review №1

Went hear today to get my phone screen fixed and overall had a great experience, the worker was a nice guy and had my phone done in under an hour. Also, some pretty good prices too! I suggest going to this iPhone repair shop.

Ca
Review №2

Was quick and quite affordable. Was courteous and made this as painless as possible both time and money wise. Would recommend to anyone looking for a repair

Tr
Review №3

The staff was very knowledgeable and professional and they replaced the broken screen on my IPhone in 20 minutes! Also, I walked out with a newly used iPhone XS that I was able finance through their store. I would definitely recommend this place if you need a good priced used phone or phone repair service.

Br
Review №4

I shattered my employer supplied iPad about a month ago and had a unsatisfying experience with a different company, I broke my work phone figured give them a try..I was very happy the time frame I was giving was right on. Great work and great customer service..Ill definitely be using them again.. couldnt be happier..

ca
Review №5

Fantastic customer service and they are really knowledgeable. I was pleased with the support my dad received getting his phone fixed. I will be utilizing this place for any future phone issues, thanks again!

Li
Review №6

Busted up my phone up pretty bad so I was expecting the type of repair to take several days if not a week. It was also a Google Pixel 2 which most shops do not have screens in stock and must order, adding more time. So I was pleasantly surprised and happy when CPR got it done the same day! I called in on a Thursday to order the screen, dropped my phone off Friday afternoon and within 2 hours it was done, at a reasonable price as well! A good experience overall :)

k
Review №7

This is a real gem of a business. Matthew is not only an extremely talented repair technician but fair, compassionate and a hard worker who gives honest feedback on prices and general technological advice in regards to phones.There’s no corporate BS, just person-to-person repair and advice. Couldn’t more highly recommend this local business.

a_
Review №8

I (WAS) disappointed with the service I received before hand due too a misunderstanding but the manager was so understanding and kind, although the situation caused me some stress they completely showed that they care about me as a customer and I will definitely be coming to them again with any other technical issues. Thank you guys for the help and clearing up the misunderstanding!

An
Review №9

Was able to get an online quote and schedule repair for same day. Understandably the quote is an estimate but actual repair cost was $100 more than quote. Though off putting, the quality of repair and grear customer service received, off set my feelings on the extra cost. Thank you.

Ju
Review №10

They were great. I had broken my phone they got all my lost data. I highly recommend them. They got all my info off the broken phone onto my new one in a short period of time. Really nice people in there.

Ro
Review №11

I have been there numerous times and have always been impressed with their professionalism and courtesy. And they do a great job!

Jo
Review №12

Wes and Matt were super helpful and fixed my phone at a competitive price

Do
Review №13

Great Customer service! Highly recommend!

An
Review №14

Attentive and quick. Great experience

Jo
Review №15

This must be one of the WORST places for you to have your device repaired. I went in to have the cameras protective glass repaired. They did the job within 3 hours, but when I tried to zoom in with the camera, AND Scan an item after repairs... it WOULDNT. When I contacted them about the problem, they informed me that I only asked for the repairs, not to realign the camera/scanner. THAT would cost me more!! This is nothing more than a business who will Nickel and Dime an unsuspecting customer out of hundreds of dollars if you allow them to. I wouldnt recommend them at ANY COST. They wouldnt even look at my phone again unless I paid an additional $75. Please, save your money and go to a more reputable establishment.

La
Review №16

Excellent, what more can say? Oh! Dog friendly !Batteries Bulbs +

Da
Review №17

I am now a customer for life, I have been in a few times and always had great help, but this last time I was there (Sep, 2, 2020) totally set the bar. I will recommend this business to anyone who needs help with their phones or tablets. Above and beyond, cool people, great work. Faster than you would expect for cell repairs. No ther tablet or phone repair business could match with CPR.

Er
Review №18

Fixed my Xbox one x when it got smashed up in the mail fairly quick.

Th
Review №19

Very happy with the service, Matt is great. New screen, battery and back in 2 hours.

Lu
Review №20

This place is amazing. I went here to fix my severely cracked (to the point where I couldnt use the phone) Samsung Galaxy S8 and the guy who helped me was really nice and got my screen repaired in just a couple hours. He also was really helpful in recommending a case for my new phone.

Ro
Review №21

Great place, friendly staff. Totally helped me out with a cracked back camera.

An
Review №22

Quick, dependable, and professional cell phone repair. Has come through for me over a half dozen times over the years. Android and IPhone repair... great local business!

Jo
Review №23

Great customer service

Pa
Review №24

Excellent customer service! Before replacing phone, I took my 3 year old Galaxy 8 ($840) in to confirm it was not the battery, etc. No diagnostic fee!!! Turned out to be a bad charger. Bought new cord for $14.00. They could have sold me battery but they were honest. Very impressive! I would definitely go back and refer all my friends.

Ch
Review №25

They were able to fix my nintendo 3DS which I thought was impossible. They didnt over charge . The overall price was lower then what they originally quoted me. Id highly recommend them.

Di
Review №26

Great service. Honest. Very honest in explaining what is going on. Showed me the battery in my tablet when asked and explained how it was destroyinging my tablet! Would I go back? Absolutely YES! I highly recommend them! Very pleased!

Bo
Review №27

Great service! Brought my Note 9 back to perfect condition after being run over!

Ma
Review №28

Exceptional service and extremely quick! I completely ruined my entire screen, and it was replaced in 45 minutes for a decent price. While sprint told me I had to get a new phone even with my monthly insurance! Great place, great quality! Highly recommend this place !

He
Review №29

Quick, reasonable service. Only one in town that had a repair kit on hand for a Motorola phone.

Be
Review №30

My husband bought a IPhone 8 and Matt transferred info from old phone to new in no time at all. We have always received excellent and timely service from Matt and the CPR team. Thank you!!

He
Review №31

Very friendly, very accommodating.

Av
Review №32

After comparing multiple cellphone repair places in town, I literally cannot say enough good about this business and its staff. They gave me a fair quote via email and completed the repair in less than 2 hours. The repair in this case was a cracked glass and LCD screen for a Samsung Galaxy S9. Pricing was good, staff was great and will definitely send any business I can their way. Best choice in Chico Ca.

as
Review №33

I took my phone in to get my Samsung galaxy s10e to get the back glass replaced and was told a cheap price then when I went to pick it up they were charging me way more and the guy had a huge attitude and tried giving me my phone without the screen

Er
Review №34

Excellent, friendly service! I highly recomend this location. I am rough on phones and they have provided quick, efficient and quality service more then once for me.

Jo
Review №35

Phone needed new battery. Told phone was all good when I picked it up Tested at home and charger would not charge and the SIM card was not recognized.Told to bring the phone back in which I did . Repaired again and assured it was all goodagain. Now the mic doesnt work and the battery life is worse than the original. I do not recommend this business

Ju
Review №36

Took my Pixel in and it looked brand new when I got it back. Courteous.

M.
Review №37

CPR Cell Phone Repair was the only place north of Sacramento that could repair my Google Pixel 4XL screen and they did it for $100 less than my insurance deductible!! Awesome job, quick, and super communicative along the way! I totally recommend them to anyone needing a repair job!

Co
Review №38

I can’t believe this place is still a business after how badly they treated me and my grandmother as I’m a vet and my grandmother has a hard time hearing they overcharged her and when I tried to confront them they said it was lunch time and locked the door holding her phone as ransom basically. Get this after looking into it I came to find out this is a franchised business I can’t even explain in words what they left my grandmother feeling and she now has given up on even having a cell phone that took years to get her to use in case anything ever happened to her please think twice before going here or any of these franchised CPR stores. I really don’t do these google ratings, but I felt this was the time to save someone else from these shady cell phone repair stores that only care about $ and not there customers.

Ch
Review №39

Got my ps4 done quick

Th
Review №40

Great service, very easy to work with and great prices.

Ch
Review №41

Great reputable business. Kind, courteous, and honest. I took my phone in after having taken it back to the repair shop that replaced my screen in Dec. That store wouldnt honor their product. Chico Phone Repair has a lifetime of the phone warranty. Thats great customer service. Thank you for great service! I will be recommending this store to all of the people I know.

Ga
Review №42

Still waiting on my product, its been about a month

Da
Review №43

I called today about the awful sound my phone was making. He had me bring it in, he fixed it fast, and the customer service was wonderful. I will be back if I ever have another issue with my phone

Er
Review №44

Hands down, the best repair place in Chico. Matt is awesome and has always fixed every issue I’ve had. Super professional, honest and trustworthy. I wouldn’t take my phone anywhere else!

Wi
Review №45

I feel that those one stars are probably friends of the competition around this small town, because I’ve been coming here since college to get any kinds of repairs on my computers and phones, and these guys have always been amazing. My phone screen has been broken numerous times just because I don’t like to protect it with cases, and my phone is repaired in about an hour and a half. Always friendly, and sometimes they don’t even charge me for minor issues, which is pretty awesome.

Br
Review №46

My iPad wasn’t charging. I called CPR Repair. Matt told me to bring it in, and he had a way to run a quick diagnostic for free. I took it in and it turned out to just need a battery! Which is good because apparently many things aren’t even worth the cost of repair, compared to just buying another. Matt was awesome! Honest, and upfront about everything. He had it fixed within 24 hours and it’s been about a month, and it’s working just like new. Thanks Matt! I thought I’d have to replace my iPad, but you saved it!

Lu
Review №47

They fixed my phone in like 5 seconds

Ro
Review №48

I live in Quincy and I needed a new battery in my IPad but I wasnt sure who to trust. So I looked at the reviews and picked Cell Phone Repair (CPR) in Chico. Stanley is so on top of everything and customer service is AMAZING. I highly reccomend them. Thanks Stanley.

Yu
Review №49

Love this place! Communication and repair time are top notch. The tech is a friendly and honest guy, and offers a genuine feel to the customer service aspect. I’m a regular, and Chico Phone Repair is my go-to place for fixes.

Review №50

They did a terrible job on my phone I took it to them twice and the second time when I got it back the screen started to fall off the phone

da
Review №51

Excellent service, he helped me out with my phone and was very courteous

Mo
Review №52

This last repair, was my second within a 6 month time period. No, its not cheap. Yes, its worth it. If I can have my phone fixed in 2 hours for $300, Im HERE FOR IT! These guys are legit 👍🏽👍🏽

JE
Review №53

Great guys. My repair was not an easy one, the were complications but they were diligent and made it right without costing me anything but a little extra time. Very professional operation, clean and professional location and great customer service and follow through.

Ca
Review №54

Took my sons tablet in for screen repair. The work was completed in timely manner, we have had no technical problems. This is our 4th time having various repairs completed for our devices.

Au
Review №55

Best phone repair Ive ever been to. Called the owner the day of and he got it done and hour before they close in less than ten minutes. Honestly, so cool and one of the greatest workers Ive ever met. Even after the troubles he went through that day. Thank you!!

Al
Review №56

The experience was wonderful. I brought in an iPhone to be repaired from water damage. The owner couldnt guarantee he could fix it, but he tried. He kept me posted from time to time about the phone. One week later, he told me he couldnt fix it after he tried everything. He then didnt charge me for the deductable which was nice of him. Still would do business with this company.

Co
Review №57

Quality fast service (20 min) Honest as well. They didnt even charge me for what I thought was broke. So they will always have my business in the future.

al
Review №58

Fantastic service! Matt was very friendly and fix my iPhone XS Max for cheaper than any one in town and had my screen in stock which batteries plus would take a week to order and all in less then 30 minutes on Black Friday

Jo
Review №59

They were FANTADTIC !!!!!VERY FAST, EASY PRICES & Kind !!!!!

Br
Review №60

Went in there and was very impressed with the service, I’ve heard great things about this place, and it went above and beyond what I could’ve imagined. Highly professional, and all around great service, I couldn’t ask for a better place to take my phones to get repaired!

La
Review №61

Always Looking to take care of me. EVERY TIME

Sc
Review №62

Had trouble with my old S7 charging. Owner attempted to fix for free by cleaning port. When that wasnt good enough I brought unit back and in less than 2 hours had new port installed and for WAY less than I thought it would cost Im a fan

Co
Review №63

Excellent service. iPhone wasnt charging so I figured power port needed to be changed. Took it in and they checked it, cleaned it and got it charging again in under 10 minutes. Asked how much and they said no charge. Will definitely support them when things do go out.

PA
Review №64

Horrible Energy. Same price as competitors but theres no way Im giving them my $$.

Sa
Review №65

Wow. These guys are awesome. I brought my iPhone 6 that had a cracked screen. They got done with it under 20 minutes. Price was also very reasonable. Much less than other places in town.Thanks Chris.

na
Review №66

Friendly staff. I brought my dji mavic pro in for service. Turns out they couldnt repair my mavic pro they returned it in the same condition that I gave it to them and also did not charge me. I would recommend these guys.

Au
Review №67

Fast, quality service. And reasonably affordable based on part costs

Mi
Review №68

The guys at the shop helped me out with recovering some lost data, and although they weren’t able to fix a broken microchip, they pointed me in the direction of someone who could, as well as giving me everything I needed to ship it out. Thank you very much!

Je
Review №69

They fixed my daughters iPhone and were very reasonable in cost.

He
Review №70

Good workgood prices

Kr
Review №71

Awesome service, fixed my dead phone in 2 hours on a holiday! So grateful.

Jo
Review №72

The service was prompt, courteous and professional. I will be a repeat customer.

Ni
Review №73

Fixed my Samsung A50 quickly and at a great price.

Bi
Review №74

I’m very pleased with the great service from Matt. He answered all my concerns with friendly politeness. In and out in an hour with broken screen fixed a screen protector on and a new case. Big lesson learned that a “naked iPhone is a “broken” iPhone. Thx Matt at CPR.

Jo
Review №75

Once again, CPR brings my Samsung S8 back from dead.Great customer service, fast, and convenient.

Ch
Review №76

Friendly fast service. Honest guys that wont hustle you. Would reccomend them to anyone.

Sh
Review №77

Good fast service had note9 screen replacement phone is like new again

VC
Review №78

Great service, replaced the glass on our ipad in one day and the price was great too!

Ka
Review №79

Totally helpful !!

Wi
Review №80

Matt is the only one I have fix my phone and I recommend you to call him so he can give you the service and products you need at the best price you can get

Sa
Review №81

Very rude. Made me and my friend feel unwelcome and that he was better/smarter than us. I used to love this place and always went now I’ll never go again. Hope it was worth it.

Sa
Review №82

Great service i cracked my screen and they ordered over night the piece matching the color for my phone and fixed it the next day couldnt be beyond happy like brand know

Pa
Review №83

Guy was very polite and fixed my samsung galaxy s10 i would definently go back if i needed too price was also a fair pric compared to other pho e repair stores!

Ch
Review №84

I think they do a great job! First they fixed my Iphone 7 and werent even going to charge me and then I dropped off a Samsung phone that was useless to me after another store had worked on it and it failed, and he fixed that at a very reasonable price. He will definitely be getting more business sent over from me and everybody I tell. Thanks Matt

Ro
Review №85

I had an extremely positive experience with this repair shop. He was very professional and fair. Any cell phone problems and Im back to CPR Cell Phone Repair!!!!

ma
Review №86

Matt is friendly and knowledgeable. Done when promised and reasonable price.

an
Review №87

Just got my phone back from Chico Phone Repair and I couldnt be more pleased. Service was quick and it was an all-around great experience! Thanks, Chico Phone Repair!

Mi
Review №88

I love this place very helpful and kind

Ro
Review №89

Fast, efficient, cordial, fair price. Everything in its place

St
Review №90

Took my phone in for cracked screen. Further damage accidentally occurred. Phone was unrepairable at that point. I was stressed out over it but they bought me a brand new phone and added a nice case and screen protector that I didnt even have before! They really came through for me! I wish I could leave 20 stars!

gr
Review №91

Very friendly, great service at reasonable prices

Ap
Review №92

Super fast excellent service. He’s affordable and listens to great music!!!

Ca
Review №93

What a great experience. My phone was smashed so I took it to the mall who said 300.00 and would order the part. When I called CPR he said thay was about the price and he had one in stock. Took him a hour and he said it wasnt as bad as he thought. I left with a new screen, glass and a 60.00 case for 275.00. I witnessed him talking someone into buying a new I pad at best buy instead of fixing hers for the cost. Good honest and friendly work. Thank you matt!

La
Review №94

Prices are right the man definitely knows what hes doing much more so than Verizon when I go to Verizon I have to pay this gentleman to unscrew what they screwed up

Li
Review №95

Gave me an honest second opinion on my phone repair after Batteries Plus botched it. Awesome people awesome store

Lo
Review №96

Got my phone repaired fast and it works perfectly fine...

re
Review №97

Matt was very helpful and overall i had a good experience strate forward no bs phone repair

Gi
Review №98

Very helpful and great customer service.

B
Review №99

Fabulous, son was married here.

Ru
Review №100

Quick inexpensive knowledgable help.

Information
12 Photos
100 Comments
4.6 Rating
  • Address:1304 Mangrove Ave, Chico, CA 95926, United States
  • Site:https://www.cellphonerepair.com/chico-ca/
  • Phone:+1 530-720-3796
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Similar organizations