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Fix Auto Chico
275 E Park Ave, Chico, CA 95928, United States
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Fix Auto Chico
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Po
Review №1

We brought our Corolla in for a bumper repair. The service was excellent and the repair was great. I was glad that they kept us updated on the progress of our car. And they cleaned the outside and inside which made my wife very happy

Mi
Review №2

Excellent customer service! The workmanship was excellent! Highly recommend.

Sh
Review №3

No one rushing to clean this nightmare...

So
Review №4

Great ppl nice service love that place.

Ju
Review №5

Very friendly polite and good customer service and the work is A one

Br
Review №6

Got a fairly hight quote due to fact the manager giving the quote didnt like the situation Im in and basically said just to go somewhere else.

sl
Review №7

This business has the most outstanding group of professionals that I have found inside or outside of Chico. Beautiful repair, the best customer service, and a level of trust that is second to none. I strongly recommend it to anyone who has found themselves in the unfortunate situation of needing a repair. They get 5 stars because they deserve it.

Je
Review №8

I took my truck to Fix Auto for a full body paint job. I had scratches up and down both sides of the truck from brush. My truck is dark blue, but came out purple for some reason. After I shared my concerns with the manager, Garrett, Fix Auto completely re-painted my entire truck...and it came out perfect! Both times the QUALITY of the paint job was outstanding. It looks better than the factory paint did. I cannot say enough positive things about the crew at Fix Auto. I would happily take my truck back to them should the need arise. Great job!

Da
Review №9

The people here are very friendly and helpful. My wife had a needed repair to her Mitsubishi Outlander which required hard to find OEM parts. They got the parts and fixed everything just like new. They were recommended by our insurance company and now I know why. If I ever need help again I’ll definitely go back to them. Thanks Fix Auto!

Ja
Review №10

I have been taking my cars into Chico Collision for over 25 years. There service is second to none. My car always looks like new when they are done. Mark, Garrett and Cheri are an excellent team. They are professional, friendly and courteous. Their staff is extremely hard working and they do a marvelous job. HIGHLY RECOMMENDED!!!!!!

Br
Review №11

My experience with Chico Collision Center couldnt have been better. Weve been going to Chico Collision for years and we are always satisfied with the results. The job is always done to perfection, on time, and at a fair price. The entire staff is very courteous and professional as well. I would recommend Chico Collision Center to anyone without hesitation. Thanks again for the great work Mark!!!

Ma
Review №12

Awesome work and all the staff extremely helpful and willing to answer any questions you have even after you pick up your car. They go that extra mile to help out if something if not fixed right.

do
Review №13

Garrett and the crew at Fix Auto are amazing, they did incredible and timely work with the utmost care and professionalism. I wouldnt take my vehicles anywhere else. Thank you for the terrific service!!!

An
Review №14

Beautiful repair with the greatest of care. The shop quickly responded to USAA and had the estimate approved, scheduled the work immediately and then repaired my truck to look brand new again. I received text alerts every day on progress and phone calls from the owner to keep me updated. If you need a ride theyll give you one. They washed my vehicle inside and out! This is one happy customer, and more importantly, one happy husband.

Mi
Review №15

The service was excellent! My car was well taken care of and looked better than new when they were finished. The work was done with great expediency and the billing handled with integrity. I highly recommend Chico Collision Center.

An
Review №16

Big thank you to Mark Page and his crew at Chico Collision Center. They are the best! They took care of my car while we were on vacation and when I went to pick it up it was just like new....and they cleaned it inside and out! Not only do they do great paint and body work but they also give back to the community and support many local organizations and causes. Thank you Chico Chico Collision Center for being such an awesome community member!

Br
Review №17

I had some dents and scratches on the hood of my car so I took it here to be fixed. Everyone was really nice and my car was done earlier than they told me. When I brought my car in it was covered in sap and dirt and bugs (sorry to whoever had to deal with that mess) and they cleaned it inside and out. It was sparkling! The sap was pretty dried on there so I imagine it took some extra effort. Thank you so much for that!! No real issues with Chico Collision Center...would recommend.

Su
Review №18

My husband was directed to this business after he was rear ended. He went to get an estimate, and was treated very rudely. The woman at the front desk asked if he was even going to get the work done! My husband is disabled, he wouldnt go through the hassle of getting an estimate if we werent going to get the work done. They wouldnt even look at our bumper! Down the road, at Miracle Auto Body, they were quick, courteous, and MUCH better!

Ji
Review №19

In less then 24 hours they replaced my automatic window opener for a very reasonable price AND washed/vacuumed my car! They are friendly and efficient. They have done work for us 3 different times and each time we are reminded that when necessary we will return.

Ro
Review №20

Chico Collisions fast, friendly, and professional service is greatly appreciated. They quickly took care of our vehicle to enable us to return it to the field. The work they performed is superb. Highly recommend them for all of your auto body needs.

Ja
Review №21

Chico Collision Center went above and beyond what we had asked for without charging us extra. Besides just replacing the bumper, they cleaned the car inside and out, fixed the rubber seal around the door and tacked up the headliner that was drooping. Staff was friendly, courteous and accommodating. Great Job!

Bo
Review №22

I called Chico Collision for repair on one of my work vans. They were able to get me in fast, and I couldnt be more happy with the workmanship and the way my van was repaired. I was impressed with how friendly and helpful everyone was and I would recommend Chico Collision to anyone.

Da
Review №23

We have taken our vehicle to Fix Auto Chico twice now and both times have been less than phenomenal. The first time was for a bumper replacement, and while their quality of work was acceptable, they were exceedingly late on their time estimate and well over their monetary estimate. They wrote down our contact info wrong and failed to keep us informed on the status of the car and when it was ready, not to mention an attempt to collect holding fees for the vehicle. This being a nuisance and not a real issue, we brought the car back when we were hit a second time. This time was the culmination of everything bad of the prior experience made worse. We ensured they had our correct contact information and handed the car off for repairs. To their credit, they repaired the vehicle in the time they estimated and at budget. We received the car back and found they had left paint transfer on the vehicle. Due to this being a sub-par repair job, we brought the vehicle back. Without issue, they took the paint transfer off, but had damaged our tail light in the process (and failed to fix it). We, at this point, are exceedingly frustrated at their lack of professional quality. We take it back a third time to discuss the light. The gentleman was fairly understanding and said he would have to order another light and will give us a call within a week to have us bring the car back in to replace it. It is at this point that Fix Auto has fully lost our business. We will not be bringing our vehicles back to them. The reason for this review, however, is that when we called more than a week later to get an update on the light, we find that this gentleman has not communicated with anybody about the status of our vehicle, he (as far as we currently know) has not ordered the light. I am appalled at the waste of time they have bestowed upon us, and I hope that this review can help others avoid our troubles and Fix Auto to fix themselves.

Ra
Review №24

Extremely helpful/caring staff and great work! They fixed a big dent on the side of my car and now it looks amazing- just like new! They also did some extra work on a problem Id been having with my windows and only charged me for half of the labor time. They also send text updates throughout the whole process so youre in the loop. AND, in about a month or so they will wax and polish my new paint, free of charge. Overall, this was a great experience and I recommend using this company if you find yourself in the unfortunate situation of needing car repair.

Th
Review №25

I have had four vehicles repaired at Chico Collision Center (Ford F150, Toyota Caamry twice and Jeep Wrangler). ALL of the repairs were made above and beyond my expectations. Mark Page and his staff are THE BEST choice in Chico for repairs made for your vehicle. I would recommend Chico Collision without hesitation!

Te
Review №26

Great experience! Offered me a ride to my office when I dropped off my vehicle and my vehicle was ready when they said it would be. Highly recommend this shop for any repairs!

Je
Review №27

Have had all 3 of my cars in there within the last year. The work was done great and more importantly was done fast. I recommend these guys if you need auto body work done.

Br
Review №28

I have been going to Chico Collision Center for nearly 10 years. Usually involving painful car repairs and insurance claims. I have always left feeling satisfied and with minimum of problems. The staff has made claims and repairs easy with a feeling of integrity and caring.Sharon in the front office has given me rides home, rides to rental car agency and even picked me up to retrieve my vehicle. This is the small town business that makes me happy to live in Chico and use Chico Collision Center.

Ba
Review №29

I’d do business here again. Everyone was polite, efficient and the quality was excellent.

Ha
Review №30

Mark and his team did a great job with my vehicle, very personable and very reliable. Would absolutely work with them again!

Da
Review №31

A few months back i got into a wreck and my truck looked unfixable. Then i had it towed to Chico Collision Center because my insurance highly recommended them. They were helpful and kept me posted on the status of my truck. They were finished with the truck on the day they said it would be done and i have to say it looked better than when i bought it. They had to paint just about the whole thing and the suspension they put on it had a nicer ride than before the accident. I highly recommend this shop. I hope i dont have to but if i do i will return.

Gr
Review №32

My wife and I had a great experience working with the crew, they came through on all that was promised and more.If only Mark the owner were a plastic surgeon, maybe he could make me look better too!

Ri
Review №33

Ive known the folks at Chico Collision for quit some time now. Not sure if thats a good or a bad thing since I dont like wrecking my car, but I must say, Im always impressed with the service and quality. Best body shop in Chico CA!!!!

Bi
Review №34

For over 20 years we have taken our vehicles (Acura, Honda, BMW, Chevrolet truck and Hyundai) to Chico Collision Center for auto body work. Mark and his team do a great job of making sure the work is done to our satisfaction and working with the insurance company.

Br
Review №35

Due to an unfortunate parking lot accident I had to get my car fixed. Chico Collision was fast and I cant tell it ever happened it looks like new. They did a great job and I would recommend them to anyone.

Ly
Review №36

I recently took my VW Passat to Chico Collision after a minor mishap with a semi-truck...I lost! Everyone was extremely professional and they kept me informed of what was happening throughout the entire process. My car looks great; you cant even tell that semi hit me. Even better, the car was cleaner when I picked it up then when I dropped it off. Definitely recommend Chico Collision Center.

Sa
Review №37

Our automatic window assembly was broken and it was repaired expertly and quickly by Chico Collision Repair. They also saved us a great amount of money that otherwise at a local dealer would have been three time as much. I recommend Chico Collision Repair to any one that is looking for quality car repair.To top it off they cleaned the inside and outside of the vehicle before we picked it up. I dont know of anyone that does that anymore! What great service!!!!!Timothy VanderHeiden CEOSafePath ProductsChico CA 95928

Jo
Review №38

Rude, disrespectful, and a bunch of jokes dont waste your good time, and money hope this helps.

Ti
Review №39

I have taken several vehicles to Chico Collision and have been very happy with the results. While the hail storm did so much damage, when my car came out of the shop, it looked brand new! I really recommend Chico Collisioin Center on Park Avenue.Tim ColbieChico, CA

do
Review №40

Excellent service. more than we expected. we highly recommend this business.

Br
Review №41

No matter what caused the damage to our cars, underage but honest bicycle rider crashing while it is empty and parked, being too elderly aged for successful marked double turn laned intersections, or savage ruthless falling tree limbs, they have, they will, continue to fix my 2010 while always returning it to me back the same way it was pre-car damage while never having a single problem every time with also fixing the post-repair questions, even done without making our insurance stress or question them.Thank You for always hookin that Honda up now, and in the future.-3rad

Pa
Review №42

When I accidentally dented one of my rocker panels, my insurance company recommended I go to Chico Collision Center for the repairs. This was the first time I actually had to have body work done to a vehicle, so I didnt really know what to expect. I was mostly worried about them being able to match this dyno blue color that has a metal flaked pearl finish thats on the newer Civic Si models. Im extremely happy I took the advice of my insurance agent because Chico Collision Center did a phenomenal job and their painter, who Im told has over 10 years of experience, matched and blended the colors perfectly.Recently, my car was backed into which caused a decent amount of damage to my front end. I called CCC right after the accident and they had me come straight down and get a quote for my insurance agent. Kim Addington, the shop foreman and Sharon Stephenson, the office manager really helped me with faxing all the proper paperwork to each insurance company, as well as keeping me updated on the progress of my repairs. I have to throw out a big THANK YOU to all the shop employees that made my car look even better then it did before the accident. Mr. Addington had all my new parts ordered, repainted, reassembled and back to me in just ONE week. This is why I would highly recommend going to Chico Collision Center for all of your automotive repair needs. Once again, thank you so much for all your help and hard work Chico Collision employees!

Ju
Review №43

Thank you for your comercial about texting while driving.what great idea and thougthful

Ka
Review №44

Good body shop.

Fr
Review №45

Working Friday night here

Information
72 Photos
45 Comments
4.5 Rating
  • Address:275 E Park Ave, Chico, CA 95928, United States
  • Site:https://fixautousa.com/chico/
  • Phone:+1 530-343-2480
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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