Awesome place! I couldnt be happier with the work and everyone was so friendly and professional. Steve was great he gave me updates every morning and got me my car to me earlier then I needed it. Thank you guys!

Superb quality work. The transition from Bob to his son-in-law in daily operations has been quite successful. Never thought Id look forward to using their services again.

Wow! Great customer service is what stands out the most so far. They are very knowledgeable and communicate to where the average person can understand. Very prompt with getting information to the customer. Would recommend them to anyone in need of collision repair.

I cant say enough good things about Concours Elite in Chico. Ive had more than one vehicle worked on here and they are the best around. Aside from the quality of their work, their customer service is extremely professional and prompt. Bob the owner has things down to a tee and its nearly impossible to cross paths with him without being greeted with a big smile. Thank you Ryan, Caleb, Bob in service, and Bob the owner along with everyone else at this top notch company.

Bob Fitzgerald did a great job for me when I needed help with an insurance claim for a classic car that was destroyed by fire. Bobs assistance most likely saved me from having to hire an attorney and having a long drawn out fight with an insurance company that tried to low ball the value of my 50+ year old car. I would absolutely call Bob again if I needed another car appraisal!

Very professional company and great staff! They give you the personal attention that the rest of the world seems to lack. Highly recommended!

After an accident near hwy 99, i took my vehicle to this repair facility. After a substantial two weeks in the shop i made a surprise visit to check on progress. Only to find that none of the damage to my vehicle totaling over $15,000 was repaired correctly, if at all. Just hidden behind smoke and mirrors. I then informed my insurance company of this incompetent attempt to repair my vehicle. I would like to applaud Nationwide for sending a video recording team of three to catch this company in their fraudulent activity. My family has been in this community for over seven generations and I want to worn anyone who thinks twice about going to this facility. In the end Bobby had to pay to have the vehicle repaired elsewhere. Just a big waste of my time and effort going to this repair facility. Thanks again Nationwide getting after it and leveling the playing field. I really appreciate how Nationwide was so involved to insure that my family and I would be safe. This was solidified when Nationwide had the vehicle repaired by another local facility. Now Bobby can go eat more rice and start doing things right. Thank you for reading this. P.S. DONT GO HERE

Ryan, Bob and the Concours Elite crew did an amazing job on my trucks tailgate. It was done quickly and looks great. Ill never go anywhere else. Good job guys!

Super friendly and knowledgeable staff. Definitely my first choice for any autobody paint and repair. Amazing work every time.

Best place in Chico. They are honest, hard working people that actually care about their work rather than what they are getting paid. I wont take my car anywhere else.

I needed my car repaired asap. Kelly was amazing! I contacted her Thursday late in the day, parts were ordered and in by Monday, and my car was fixed by Wednesday. My car was washed and Kelly dealt with my insurance company for the remainder of the payment. Thank you Kelly + the Concours team! Highly recommend!

Bob and the crew at Concourse Elite have helped many of my insurance clients and they always do a great job. I can rest assured that they will be taken care of when they choose Concours Elite. Excellent quality and service every time.

Super friendly staff I had the pleasure of dealing with kelly she kept me updated on my repairs and got me back in my vehicle quickly

This place is wonderful! We have all our collision repair work done here and the results are always outstanding. The customer service is excellent, I was fighting with insurance for a not at fault accident where they did not want to provide a rental car for a week because it would take that long to start work on my vehicle (the best places tend to be busy). The employee that was helping me went above and beyond to call the insurance company and argue on my behalf, which resulted in the insurance company finally doing their job and paying for my rental for the entire time that my truck is down. I spent hours arguing with insurance and couldnt get them to budge, but she had it handled within an hour. I cannot say enough good things about this place, excellent service and top quality workmanship!

Awesome customer service with consistent updates on my car. I am very happy with the work they have done and I would recommend them to anyone. Thank you Concours Elite!

The location of this shop is good. I had very little service needed there but they were great.

I hit a bear this past summer. I was okay. As far as I know, the bear was okay too considering it continued running across the road. I definitely didnt go back and check on the angry bear Id just skidded into.. (but seriously, youd be surprised how many people ask me how the bear was after)Unfortunately my car wasnt doing so hot with the situation. The visual damage was almost laughable as it looked more like I ran into a shopping center street light post going 5mph instead of the 40mph (slowed from 55) I was as I came into the impact. My headlight was completely unattached but still held on by wires. As for the rest, it looked mostly cosmetic.Concours Elite and their staff did so well at making sure that even the damages that I was not aware of got fixed. My car looks good as new! First, they assessed the cosmetic and visable damage. Then, when my car actually went into the shop, they disassembled the front end and ended up doing two supplements to my insurance, on top of the original, for repairs. They worked hard to get my vehicle back into perfect working order, as if it was their own.I worked mostly with Steve and the owner, Bob, but the entire staff is personable and friendly. They did absolutely everything in their power to help me, making the experience easy and not near as stressful as I imagined it would be. I feel they went way above and beyond for me and I cant even express how appreciative I am.Their location is absolutely perfect if you plan on using Enterprise rental car as they are right next door.I will definitely be working with their staff again! I 110 percent recommend!

Professional and high quality work. Excellent communication throughout the process

Not the best but not the worst in chico. The shop does good work but the office people dont listen. Over all it would not be my favorite pick for car repair.

The customer service truly was fantastic. Bob and Steve REALLY worked to make sure we were happy. We didnt even have that much to get done, but they treated us like we were the most important customers theyve ever had. They went out of their way to get the work done based on our schedule and they did more than what was expected work wise. They truly stand out above the competition. All you have to do is walk in their front doors and you can tell that right away.

Great service and regular updates on car condition

Awesome shop. They have repaired my cars over the years and always exceed my expectations.

They keep you updated with progress. Theyre upfront about pricing. They do amazing work, going above and beyond to detail your car.

This is the first time I have had a truly horrible customer experience from an auto related business. First, after the estimate for the damages someone had rear-ended me, I asked for a quote to paint the front as my paint was faded. The lady told me Oh, were too expensive for you. You should just go to Maaco. I was floored she would be so condescending and rude. The insurance was paying for the repairs and they had a stellar reputation. After a week my truck was finished. Only I come to pick it up and it has a dented, rusty bumper on it, with a bolt falling out! I thought it was a joke, but no. They told me it was the best they could find. I asked them why they didnt buy a new one. The said you cant get them. I asked them why they didnt ready the quote the adjuster sent as it stated IN THE QUOTE where to get a brand new bumper. At this point I noticed they had damaged several pieces of trim on my truck. I pointed it out and said that was already there and Its and old truck, what do you want us to do about it? The new bumper came in after several more weeks, and it was fitted. They still had rusty brackets on it, and I asked them why they didnt buy brand new ones as ON THE QUOTE. They said, they would need to order them. Another week passes and I get the brackets on. Only they ordered half of them, and refused to order the other half. I could see rust bubbles on the old ones they had just painted, but refused to replace them.All told, it took almost two months for them to mostly repair the damage from being rear-ended, but they also caused significant damage to other parts of my truck and refuse to take responsibility. They also refuse to replace 1/2 the brackets even though they were in the quote. The woman helping me there was condescending, rude, and snide. Avoid if your vehicle isnt pristine, it isnt worth their time.

After what started out as a bad day (the landscaper hit my car), I was directed to Concours. I dont believe Ive EVER had such an enjoyable experience under bad circumstances. Steve helped me efficiently and with care. He was incredibly attentive and very professional, talking me through the whole process. I would HIGHLY recommend Concours!

The best body shop in chico

This is place has very friendly workers. And seem to know what they are doing. We had to drop off our 2016 Altima for repairs due to an accident. We got hit from behind by another car. We are happy that they are in the network with AAA.

Cool car show they on in the lot!

Great friendly staff with fast service. Highly recommended.

They took my damaged truck and made it new again. Nothing but quality work comes from their shop.

The best place in Chico by far!!