user
Northwestern Cutlery
7138 W Higgins Ave, Chicago, IL 60656, United States
Appearance
Northwestern Cutlery
Comments
Mi
Review №1

I found out about this place from the chopping block. It did not disappoint! Chefs knife sharpened for $4 and bought a couple other baking items. The guys were super nice! I was in and out in 15 minutes.

Q
Review №2

Just got this sweet Victorinox Cleaver in the mail from Northwestern Cutlery! My first cleaver ever and getting ready to delve into more meat and bone cuisine! My order was fast and painless. I love Northwestern Cutlery! I moved out of Chicago and miss it so much! The best!

Ne
Review №3

Beautiful new space! Miss them in the city but the drive was worth it to me! I will always come here for new knifes and sharpening services!

Al
Review №4

Great team of folks working here. They do an awesome job of sharpening knives and providing cutlery advice. While I miss the old store, the new shop is a must see. More room, better layout, and space for classes! Great job!

Gl
Review №5

They did a great job sharpening my knives. Years ago someone did a bad job and ruined them and they were able to straighten it out no extra charge. I highly recommend them.

Ti
Review №6

Its never a bad day when your Chicago trip includes a stop here. Attach a book store and Id literally have to be dragged out

Mi
Review №7

Brought several knives in for sharpening. While I could have waited, I had planned several other errands. At $4 a knife, well worth it. Included 2 10 chef knives, a boning knife, large butcher knife, paring knife and a slicing knife. Although I was taught how to sharpen when I started working in a meat market years ago, it would have taken me a lot longer to achieve the same result.

Ka
Review №8

Oh!! I fell in love today. Such a beautiful store, the knives are amazing. Beyond belief. They even have a pocket steak knife with a carrying case. I thought their prices on cookware & baking goods were great! Super friendly staff, good vibe, nice layout, I love it. I am very happy they are in the neighborhood. I will be going again on Saturday to buy things for the kitchen.

Jo
Review №9

A great new location! Clean and super handsome shop! I got my knives perfectly sharpened and bought a new one, with great experienced staff!

De
Review №10

Keep your blinders on. I was like a kid in a candy store. This is one of my favorite stores. I go in for knife sharpening and leave with a new bag full kitchen gadgets 🍾🥂🍾

Ja
Review №11

While we miss having NWC in our neighborhood, the new store is bright and open - a real chefs playground. I took my honey there for hus birthday and what fun we had. Hes a talented home chef, whos developed a real appreciation for fine equipment.The staff is deeply knowledgeable and friendly, and especially helpful. We love it there.

Ma
Review №12

Had a lot of stuff I would like to buy. Great for knives and knife sharpening

Ro
Review №13

Love the new location there are so many new items to shop. Easy access and great parking! ❤

Ph
Review №14

Walked in to get a knife bag and some shirts. Instead got my cousin his first nice knife from here. The girl who helped us was great. Parking was easy.

Fr
Review №15

I walked into the store this afternoon about 4PM, looking to purchase some items. My first time there, there was another Patron in the store, it seemed he was getting his knife sharpened by a gentleman who works there . Looked around and admired the array of culinary items they carry. All look like high end products. I was there maybe 10 minutes. No one greeted me or spoke to me the whole time I was there. I saw there was at least one other employee in the store as well but the employee did not seem to make an attempt to engage me. So I left. Hopefully this is not the customary or typical guest service they provide.

Pa
Review №16

Went there with a friend to get his knives sharpened. The wait wasnt really that long. Their selection is really huge and the store is very nice.

Ho
Review №17

Helpful and knowledgeable staff. I learned a lot while I was looking for a knife for a gift.

Je
Review №18

One of the best. I always found myself coming back to them since i first time i walk in the store. Highly recommended.

Th
Review №19

Amazingly friendly, great customer service, havent felt this welcome in a business in a long time. I highly recommend getting your knives sharpened here! Thanks ED!

Vm
Review №20

Awesome selection of everything for the novice to professional cook. I wanted to have more time and a large amount of cash. Cooking, baking...its there. a chefs menagerie of hardware. First visit, but wont be my last. Purchase a couple of nice rainbow pakka bamboo tools. 👍🏾

Da
Review №21

A great place to go if you need cutlery Or your cutlery sharpened. Customer service was great to be my 1st time

co
Review №22

I love this place, Ive been happily giving them my hard-earned money for over 15 years. They have everything you can think of and more. If youre not sure ask a lot of questions I have never been let down by the amount of knowledge they have for kitchen tools. Theres one thing that always stood out to me, when Im at the counter playing with kitchen knives and asking to touch nearly everything, no ones ever given me a hard time.

Er
Review №23

The customer service is wonderful. The store is moving from their old location in the West Loop to this location. The website said that orders may be delayed because of the move. After I placed my online order within 15 minutes I received a call from Brain letting me know that my order would not ship out for about a week because of the move. I all ready knew my order would be delayed but this is great customer service to take the time with a follow-up call to make sure I knew! Thanks Northwest Cutlery!

M
Review №24

Great place,, I like how is the worker was really knowledgeable & didnt try just to sell me something I dont really need, will back there for sure.

Fr
Review №25

These guys and gals know there job! New shop is looks amazing 👍🏼

Mi
Review №26

Too bad they moved out too Harlem and Higgins but Ill still drive here to buy my cutlery and get my knives sharpened. This is an extremely professional business and the associates are very professional and knowledgeable

Ni
Review №27

Beautiful new location and friendly knowledgeable staff. Immediately greeted by the knife sharpener. Definitely worth the drive.

Xa
Review №28

Service is quick and very well priced, was able to pick up my batch knives from a basic sharpening in 20 minutes. Theres also a parking lot which makes it very easy to stop by quickly if youre driving there. My only thoughts are that if you have specifics requests or concerns with how you want your knife to be sharpened, then to voice them. I had a knife that was was a single bevel knife and I should have voiced I needed to be stoned, but by default I just said sharpened and it was placed on the belt for a double bevel 50/50 sharpen.

An
Review №29

Great selection and prices, nice to browse a bit while knives are being sharpened.

An
Review №30

Excellent place to pick up things for your kitchen, buy and sharpen knives. Really knowledgeable and friendly staff. They are down to earth and I appreciated their honesty in not trying to upsell my husband on hand sharpening when he assumed that was what was needed for our knives. Good people do exist!

Cl
Review №31

There are many reasons this place is a go to spot for anyone in the culinary biz in Chicago. Just about anything a professional might want for the job. They do a great job sharpening knives and will do them by hand. The family based staff is very friendly and knowledgeable. We have bought knives for our son the chef from NC multiple times. Highly recommended.

Ke
Review №32

Best cutlery shop in the city. Knives sharpened while you wait!

La
Review №33

This place is outstanding !! The staff is friendly and funny...great interactions with the customers....any cooking ...knifes ...if your a foodie.. or a chef...its a must go too...only 4 dollars a knife to sharpen...parking in the back...organized and ckean ...great vib...must go too

Ja
Review №34

This place has sharpened my knives for me since 1993. They recently moved but it didnt matter because no one sharpens knives like Northwestern Cutlery. Not to mention the show room of knives and great customer service.They even fixed my husbands picket knive I gave him as a gift

Ch
Review №35

Nice folks, and I came out with a set of sharp knives.

Ma
Review №36

This place is rad. Im just an amateur cook on the less experienced side of things but thoroughly enjoyed browsing their collection. I visited to get a handful of knives sharpened ($4 a blade) which they were able to process within 15 minutes. Their knife collection is wowing; I went in to have a $2 thrift store chef knife sharpened but had a nice time drooling over their high end blades. The other cooking supplies are varied in price. Id definitely come back for their well priced no-nonsense basics including micro blades, measuring cups and more.

An
Review №37

Best place to get your knifes for your butcher needs

Mr
Review №38

I walked in the store and the store looks like a flea market they had nothing I know theyre moving but come on you got to have nice frying pans and other items for the cooks for the restaurants please get some inventory

Jo
Review №39

Very friendly staff, they just need to beef up their inventory a little bit more.

Lo
Review №40

Great prices and amazing friendly staff.

St
Review №41

Awesome experience! I needed a special birthday gift, and found the perfect knife here. I worked with Eddie, and the other staff were patient and knowledgeable which helped me pick out a winner. I wasnt aware of how many other kitchen items were available there as well. As a result, a was presently surprised to find the perfect Ice Coffee Maker to compliment the other gifts. I highly recommend this store and its products.

Ja
Review №42

Extremely friendly and more than happy to help in any way they can. If your into culinary/baking this is seriously heaven highly recommend!

Ja
Review №43

Found this treasure 20 years ago when I first moved to Chicago. This store was a gem for a enthusiast and amature collector. Staff was always patient and helpful for this novice.

Sa
Review №44

Love the new location

As
Review №45

It was very dope and Nick helped my sister and myself pick out some really great knives for our fathers gift for fathers day. Definitely be back and thanks again Nick!!!!!

Ze
Review №46

So much bigger than the original! And the parking lot is huge too.

Ge
Review №47

This is an amazing cutlery and kitchen store!

Ka
Review №48

Excellent service, great local business.

Jo
Review №49

Fast and my knives havent been sharper. They can sharpen anything

Le
Review №50

Very clean shop and very professional. Quick service and their customer service was great. Huge selection of knives and cooking utensils

Ru
Review №51

Everything for the professional and home cooking fan. Every toy and tool for cooking. The best knife sharpening in Chicago.. Dont be fooled by big box store sharpening services. The do it while you wait and prices very reasonable.

Be
Review №52

Friendly and knowledgeable staff. Great experience and selection!

Am
Review №53

Incredible place with a wonderful staff. Jeff was a pleasure to talk to and incredibly helpful with all his experience!

Pa
Review №54

Great little shop. I think culinary students and chefs shop here mostly. I just love to poke around and I always buy a couple cool knives. The vitronix, which they sell at 1/2 price, is the top recommended knife by Americas test kitchen.

Ma
Review №55

Great customer service and a vast selection

Ev
Review №56

This place is dangerous for your wallet -- so much great kitchen gear. And they do a fantastic job of knife sharpening, $4/knife! They do it properly, instead of just running it through one of those little machines that wrecks your blades.

Co
Review №57

Fast and great customer service. I had 5 knives sharpened and they did a great job. They even fixed one that was bent at the tip. There is a sign at the door that says candy shop for cooks....theyre not kidding. What a fun store to shop in while you wait for your knives to be sharpened.

Ed
Review №58

A great supplier for local chefs. Sells top quality knives and the only place where you can get them properly sharpened.

Ch
Review №59

They sharpened my knives here. Did a great job and i also managed to find a mandelin which was extra sharp it helps a lot to slice vegetables really thin and uniformed. They have a great variety of knives and kitchen wear. They have a parking lot too.

Lu
Review №60

Always has a kind and knowledgeable staff! Prices are inflated due to location and convenience.

Am
Review №61

Awesome place. Great selection and prices

Si
Review №62

This place has everything you can think of for the kitchen. The items here are a little pricey but good quality. You can get your knives professionally sharpened. They also do student and industry discounts.

Th
Review №63

I love this hardware store. Its a little labyrinthian, but the payoff is that it carries almost everything under the sun. Ive bought paint here several times, had keys made, etc. and my experiences have only been positive. The staff is super nice and helpful, and I am happy to support a local business.

Be
Review №64

Great selection and fair prices. Very knowledgeable staff.

Mi
Review №65

Excellent selection for all your kitchen needs, competitive prices, and an extremely knowledgable and helpful staff. 100% recommend going here for all your kitchen needs.

T
Review №66

Amazing store. Staff were happy to help me select a new chef knife, and even pulled out a little cutting board so I could test them out. Recommendations and practical knowledge aplenty. These guys really know their stuff! Ended up going with a Wusthof classic at a very fair price and grabbed a couple other things since I was there. They have everything a cook could dream of, including a handsome selection of chef uniforms and shoes! I look forward to returning to have my knives sharpened! Thank you NW Cutlery, never change!!

Pa
Review №67

Grat place. First the professional chef to the at home cook they have the cutlery for you and then some. They will put an edge on your knives that really are razor sharp. Their prices are excellent and they can do serrated edge knives also. I live over 10 miles away and will continue to go back every time. A deffenant must go to for your cutlery and quite a but of kitchen needs.

To
Review №68

Love this place! Ive been going here for over a decade....this is THE place for chef supplies...

Br
Review №69

GREAT Staff, best place to have knives sharpened, they have the best knives and prices around, the Staff knows their craft.This is where Professional chefs go for our tools. Clean Professional Knowable and Freaking Hilarious Folks thanks for being their. (Empire Chefs)

Ro
Review №70

Absolutely great service!

St
Review №71

Great place! Recommend it to all.

Br
Review №72

This is the only place I will take my knives to get sharpened. It was recommended to my by several local chefs and even an executive chef in the San Francisco Bay Area. For two years running now Ive taken my knives there to get sharpened, and Ive returned home with knives that I could shave with. On top of that, theyve got great prices on kitchen supplies and the people are great.If (heaven forbid) I ever move out of Chicago, Ill be mailing my knives back here to get sharpened.

Ja
Review №73

This is one of the oldest and best places to get your knives sharpened while you wait! They also have tons of kitchen gadgets and sell to the culinary students

Je
Review №74

Get your knives sharpened here! They can sharpen anything: bread knives, oyster knives, scissors, you name it. Also a good selection of kitchen supplies at very reasonable prices.

Z
Review №75

Ive gotten knives sharpened here twice and they can make old knives seem brand new. They are so sharp it makes kitchen prep a lot faster and easier. They also have other kitchen gear for sale at reasonable prices, but knives are obviously their forté.

J
Review №76

Outstanding customer service from the moment you step in the store. I would highly recommend people use Northwestern Cutlery for knife sharpening. They also have a fantastic selection of knives to purchase in store.

Th
Review №77

Best place in Chicago to get your kitchen knives sharpened. Fast and affordable service. I hope they dont leave the neighborhood because of gentrification.

Ro
Review №78

The best knife emporium in Chicago. One stop shopping for all your knife needs..

Ph
Review №79

#porkmafia

Zi
Review №80

I was here briefly in need of a jacket. Staff was helpful, and they have a great selection of just about anything you could need for a commercial kitchen on the fly. Ill definitely return and recommend this place to others.

Te
Review №81

Too much stuff to buy, not enough money! The best part is for me, as a culinary student, They pretty much have everything I need. They do great work sharpening knives and theyre affordable. I am definitely going back one day, hopefully soon! My Le Cordon Bleu knives need sharpening!

Ch
Review №82

This little hidden gem on Lake Street in the West Loop is primed for a renaissance. With all the restaurants in the area, business has got to be good. They sharpen knives like nobodys business. Thats not all, though. Theyre friendly, have great customer service, are fast, and their prices are great. Go get your knives sharpened there!

Ha
Review №83

Great place to buy any type of kitchen gadgets! and the best kitchen knives in Chicago, period!

Er
Review №84

Love this place, it’s been around forever and it’s great to know that old and reliable businesses like this are still around. Had my knives sharpened and they are just like new now.

We
Review №85

Best place to sharpen knives, and lots of toys for the chef.

Da
Review №86

A complete knife shop. A wide range of styles and types. Plus quick knife sharpening and other services. A small assortment of other kitchen items

Gi
Review №87

Always a good experience

Jo
Review №88

Amazing selection of knives! Great prices as well! Got the knife I was looking for about $50 cheaper than amazon.

St
Review №89

Awesome store with amazingly good prices. Go here before you look on Amazon

Gi
Review №90

I dont take my kitchen knives anywhere else. Theyre inexpensive but very knowledgeable and even large sets of knife orders get done very quickly.

Ma
Review №91

An excellent store for all sorts of kitchen needs. On the small side, so they dont have essentials like paper towels or disposable containers, but their selection of high end knives is top notch and they have 6 different kinds of ice scoops and plenty of different sizes of tweezers if you want to work at the fancy restaurants down the street. Plenty of barware too; more of a professionals store than a consumer outlet.

Im
Review №92

Hit and miss on sharpening

Ch
Review №93

3 knives sharpened in less than 5 minutes. Great service. Large selection of cooking/chef items including a lot of sausage making supplies.

Os
Review №94

They are very nice helpful and willing to order what you need I love this place

Sh
Review №95

This place sharpens and sells knives plus theyve got ALL kind of gadgets, smallwares, tools, and equipment for foodies, chefs and culinary gurus. Makes me feel like a kid in a toy store.

Wo
Review №96

Excellent service

Pa
Review №97

A Chefs delight all your needs and get your knives sharpened too.

Ph
Review №98

Great. Nice staff. Got a knife gift. Dont know her name but she was helpful ad sweet.

Ro
Review №99

All sorts of fun tools for cooking geeks. And the on-site knife sharpening is top end. Also a great selection of top quality knives. If you go at the right time, you can spot a local celebrity chef.

Th
Review №100

They have a great selection of knives and kitchen gear. Knives sharpened while you wait.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:7138 W Higgins Ave, Chicago, IL 60656, United States
  • Site:http://www.nwcutlery.com/
  • Phone:+1 312-421-3666
Categories
  • Kitchen supply store
Working hours
  • Monday:9AM–3PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations