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Tenenbaum True Value
1138 W Belmont Ave, Chicago, IL 60657, United States
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Tenenbaum True Value
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Ma
Review №1

The BEST old fashion hardware store you will find. By Old fashion I mean, they have items for homes 100 years old that no one else has or knows about, as well as any modern needs, and they treat you like a person, with respect and wanting to satisfy your needs. If they dont have it, they will either try to get it or refer you to someone that does. The term Neighborhood Gem is Tenenbaum Hardware.

Sa
Review №2

Great customer service! I needed a quick fix for a leaky window and the staff were very helpful in finding what I needed and providing some helpful hints for easy installation. Store layout is a little haphazard and some products are sparse but if you just ask, theyll point you right toward what you need.

Ba
Review №3

Steve is both kind and knowledge of hardware and helped me find what I needed. Pam helped with last minute items I needed.

Ca
Review №4

Fantastic experience! I needed glass installed on 2 cabinet doors. Kevin was super helpful and fast! I highly recommend this hardware store!

Ha
Review №5

The staff of this store is so helpful! I came in looking for a couple washers to fix a broken air fryer basket (handle had fallen off). They did not have the exact washer size needed, but instead found another size screw, washer, and cap nut that fit perfectly (and honestly made the handle attachment waaay more robust than the way it was initially designed). They spent ~15 minutes finding the all the parts and making sure it would all assemble correctly. I will definitely be back for any future hardware needs! So much better than ordering something online and hoping it works.

th
Review №6

Wonderful people so grateful to have met them. So excited to work with them. Neighborhood businesses like that are incredible ! We need more like that so good to have.

An
Review №7

Great store! I’ve gone to this shop for everything through COVID DIY projects, 2 moves, and several home improvement projects, they’ve had nearly everything I’ve needed and answered countless questions. The employees are extremely kind and helpful, they legitimately want to help you find whatever you need at the budget you’re comfortable with.

Sc
Review №8

Closing down sale. 40% off everything.

Sh
Review №9

Always ready to help if assistance needed, great selection of tools and other pieces needed for any project

Ni
Review №10

The best family-owned hardware store in Chicago

Ev
Review №11

:( came by and the shop was closed half an hour early? Not sure if the hours changed or its permanent.

Ka
Review №12

Extremely helpful service, beyond fair pricing - youll find everything you need at this place. Definitely come here before ordering on Amazon - this is convenience and upstanding service at its best! (Plus super cute pup at the counter) #supportlocal

Ra
Review №13

Been going here since 1987 Family owned &operated since the 1950s has everything A big box store has & more employees are smart &friendly I personally know the Owners &I would recommend them any day of the week

Ch
Review №14

Great experience every time - an old school hardware store where you walk in and are greeted immediately by helpful staff. So much easier than a big box store and spending hours looking for small stuff. These guys know their products and are ready to advise. No more looking for a staff member in some silly vest who cant help you anyway. Stickers and lollipops for the kids and everyone is happy.

Da
Review №15

Best service of any hardware store in the City of Chicago

Da
Review №16

One of the last of the great neighborhood hardware stores. They are fantastic here and its so nice to have this in the neighborhood. They are helpful, knowledgeable and have a solution for almost every imaginable hardware need. Go here, you wont be disappointed!

Jo
Review №17

Do you want one screw? Need a specific type of nail? They seem to have this magic back room that has damn near anything you need. Love having it in the neighborhood. Way better than Home Depot with an incredibly friendly and knowledgeable staff.

Ja
Review №18

Best neighborhood hardware store you can find. Not only do they have an outstanding selection, the employees are extremely helpful. They always go out of their way to help me find what Im looking for and recommend the right product. Anytime I need something for home repairs, Id much prefer to go here over Home Depot.

St
Review №19

This is my neighborhood hardware store. Everytime I am in there I am impressed. I would describe this as a hardware boutique store as you always have a sales person with you searching for items on your list. It is always courteous and efficient. I was in there yesterday looking for baby proofing items and they even suggestion a safety item that I was not aware of. And I have a personal project that I need help with so he gave me the name and contact information of 3 people to call.On another visit I purchased 2 gallons of paint and the salesperson walked the two blocks to my home with me so I didnt have to struggle with carrying it!AND on another visit I had used some oil based paint for a project which promptly ended up on my arms and legs. They let me use the solution to remove it in the store instead of making me purchase a separate bottle of it.five stars for Tenenbaum

Sk
Review №20

This place is the best. The staff here is super knowledgeable and extremely helpful. Service second to none.

Ma
Review №21

I needed some extra keys made and they were quick, friendly, and most of all affordable. I also looked around the store and their prices are very reasonable. Next time Im doing a home improvement I will be sure to shop here!

An
Review №22

They saved our behinds today. I needed a 3/4 x 2.5 brass nipple, Home Depot didnt have it nor did the other hardware store I called have it. They had the nipple ready for me when I walked in the store. Great customer service. Thanks!

Lo
Review №23

Super helpful, friendly and great staff. Doing business with them for thirty something years. Highly recommended!

br
Review №24

Great service. Best price for Benjamin Moore paint in Chicago. Ask for Kevin or Steve.

Sa
Review №25

Theyll always have my business! Reasonable pricing and they go above and beyond to help you out and loyal customers are treated like family. Thanks guys!

An
Review №26

Very helpful staff! I got what I needed with no trouble- these guys know what they are doing and are very competent. I will go here again.

Li
Review №27

I have only been here twice - once to buy a box cutter, once to buy a metal snake for a clogged drain - but both times the staff were incredibly helpful & friendly, always happy to go above & beyond by, say, putting the box cutter together for me or explaining in detail how to go about unclogging my drain (as a twentysomething who had recently moved into my own place & was unaccustomed to doing my own household projects, the lack of condescension & eagerness to help were very much appreciated). They also made copies of my keys for my roommate last year when he lost his and I had them back well within an hour. All in all definitely recommend!

Se
Review №28

Rude, not helpful people work here. Brought in my vacuum to match a plug. Nope, we dont have it. After looking for myself for 3 minutes I found the plug. Asked them if I could use a screw driver to put it on. Nope, we dont have one. There was one sitting behind the counter. Gross!

Jo
Review №29

Great place to get your materials and daily house hold items. Super friendly & great service..

Ch
Review №30

I like this place, a throwback with lots of cool odds and ends. Competitive prices with the big box chains and nice to support a local business.

Da
Review №31

The guys in the back are OK, but Pam, the woman who runs the register, never wants to take my credit or debit card when I go in there. I dont carry cash, but she always finds an excuse why she cant accept my card, and when she does, she makes it sound like shes doing me a big favor. I always try to support neighborhood businesses, but how can I support a place that wont accept my money? Im giving up on Tenenbaums, and going to Home Depot from now on.

Aa
Review №32

We stand strongly behind this neighborhood hardware store. They are always friendly and helpful. I will be giving them my business for years to come.

Ma
Review №33

Bad customer service. They dont care about individual customers. They prefer to deal with tradespeople. Home Depot has better customer service. Hard to believe!

Jo
Review №34

Guy helped me pick out a good drill and bit, and the cashier lady directed me to a place where I could find the other stuff I needed. Good service and if I ever need anything else I will be shopping there from now on.

TJ
Review №35

Very helpful staff with a good selection of everyday hardware stuff. Not the place to buy a new zero-turn but for anything from moving to fixing things around the house, these guys are a great resource.

Br
Review №36

Crowded like any hardware store, but some of the friendliest workers youll ever find. I dont much home improvement, but I will continue to bring my business here for the good customer service.

Al
Review №37

Lovely customer service and awesome selection at a best price

Sa
Review №38

They have a puppy you can play with and the staff is really friendly!!!!

Da
Review №39

Always friendly and fast service to help you find what you need. Some things may be more expensive than Home Depot or Menards (paint and other things that bigger stores get in bulk), but otherwise the prices are fair.

Mo
Review №40

I was there today to get a piece of glass, the service was so fast so I could finish my job in an hour. They did perfect job at decent price.

Ma
Review №41

Best Hardware Store in the City! Friendly & knowledgeable.

Cr
Review №42

My wife and I absolutely love this place. Dave, Tony, Mike, all of the people that work here are great. Theres almost always someone waiting right inside the door as you walk in to ask you if you need a hand finding anything or with a specific project.The entire staff is incredibly knowledgeable about everything from painting to lighting fixtures to pretty much anything that you could need a hand with. One of the most obvious items that comes to mind is that we needed our locks rekeyed when we moved in. We were at Home Depot picking up some plants and I asked if they could rekey our locks for us. The woman running the key station looked at me with an amazed face and said You can rekey locks!?!?! The team here rekeyed our locks in minutes. On top of this they are so nice they even helped my wife carry multiple items from the store back to our place when I was out of town!The prices are very comparable to Home Depot too, so you wont feel like you are getting fleeced.I would 100% recommend this place for any of your needs. If they cant help you theyll point you to someone who can.

Br
Review №43

Walked in and was helped immediately! Super great staff.

sh
Review №44

Fellow contractors beware, there against the 2nd amendment here. Avoid them when you can and support stores that allow us to practice lawful cc

Se
Review №45

Great place,super friendly.

pe
Review №46

Been there twice and treated rudely at check out

Information
15 Photos
46 Comments
4.5 Rating
  • Address:1138 W Belmont Ave, Chicago, IL 60657, United States
  • Site:http://www.tenenbaumhardware.com/
  • Phone:+1 773-935-7374
Categories
  • Hardware store
  • Garden center
  • Glass cutting service
  • Home improvement store
  • Key duplication service
  • Plumbing supply store
  • Tool store
Working hours
  • Monday:9AM–4PM
  • Tuesday:9AM–4PM
  • Wednesday:9AM–4PM
  • Thursday:9AM–4PM
  • Friday:9AM–4PM
  • Saturday:Closed
  • Sunday:9AM–4PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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