My testing was so thorough and I was treated so kindly it was a very enjoyable experience as well as educational. I will certainly be a grateful client.

Both my wife Janet and I have been going to Jim for quite a few yearsand we both have been very satisfied with his knowledge and theservice he and his staff have provided.Upon his relocation to the Chester area we were saddened as he wasjust a short distance previously for our follow-up appointments; howeverwe both feel the 40 mile drive would be worth it.Jim is an asset to your company and he represents it well.

Great customer service and extremely knowledgeable staff, we will be highly recommending to everyone we know! Jim was thorough when explaining what would happen during testing which relieved a bit of stress and was then very patient through the entire process with our questions

A top notched company that is professional, informative and does not pressure you.

Mr. Henderson was great working with my mom. Explained every step of the process, set up a pair of hearing aids for my mom so now she can hear. For which we are all very pleased, and I no longer have to tell at her. Great job, thanks for all youve done for us.

I have been a customer ar Connect Hearing Chester for 3 years. I am very pleased with the Phonak hearing aides and extremely satisfied with the customer service and technical support from Jim Henderson. Jim provides working solutions and technical upgrades to improve my hearing loss by listening to and understanding my specific experiences. Jim is passionate about his work and it shows in every appointment. Thanks for a job very well done.

Awesome business. Jim Henderson has been awesome upon awesome everytime I have called for help. Great tech support, great training when you need it. The product has been 2nd to none. I absolutely love my hearing aids. Highly recommended.

I have been going to Connect Hearing for several years. I have always been treated very well by the staff and Jim Henderson. Jim is very knowledgeable and takes the time to explain and answer all of my questions. He thoroughly understands hearing loss and the impact that it has on our quality of life.

Jim is fantastic ~. I greatly appreciate the courtesy and service given by him. I will recommend Connect Hearing to anyone who is considering a hearing aid,

Jim was very sweet and helpful. He explained every step and answered all of my questions. I would recommend Connect Hearing and Jim to all of my family and friends.

Jim was great with my 95 year old Mom. She’s weeks away from being 96, and yes, she had been resistant to getting hearing aids. Jim was so welcoming, took his time with us, and explained everything very well. My mother had gone decades not noticing how bad her hearing loss had gotten. She’s hearing now, and no longer misses out on conversations. Wonderful that we don’t have to speak loudly (yelling), and repeat ourselves anymore. My mother is so happy that her hearing aids are completely invisible to the public. She may be older, but she didn’t want people to know she was wearing them. I’ve asked her if she was wearing them 2 feet away from her, and she was. Truly, inconspicuous. If and when my hearing goes south, that’s where I’m going. I highly recommend Connect Hearing. Debbie Joyner

If I could give it a 100 stars it wouldnt be sufficient.This man is the bomb!!!! Kind considerent, knowledgeable,smart.Hes just like a teddy bear.He really cares about you.Wouldnt go anywhere else. Will recommend him to everyone.Thank you Jim.

Jim was great. He cleaned my hearing aides and adjusted them on the computer as a service. Thanks, Jim.

Jim was exceptional today working with my mom. Extremely patient and very thorough. If you know anyone who is hearing impaired in need of professional assistance go straight to Connect Hearing Chester VA. Incredible experience.

I found Mr. Henderson to be very professional and helpful in all aspects of my visit. He afforded me all the time I needed to ask questions, and I never felt pressured to make a purchase or to end my appointment. I hope the hearing aids I purchase are as pleasing as my visit to his office.

These people and their products are the best.  Full stop.  I really did my homework before purchasing my hearing aids from Connect; I visited all of their competitors.  They did the most thorough interview and hearing test of any of the other vendors.   They were willing to let me try the devices before purchase which made a huge difference in my decision making process.  None of the others would let me even go outside the store to test.Ive had the devices for a few years now and have had occasion to go back for a tweak once or twice.  Each and every time Ive been there, Ive been impressed with the the people, products, and service.  Everybody Ive referred to them has been similarly impressed.   Make an appointment, go in for an evaluation, talk to Jim Henderson, you wont be sorry.

Jim Henderson is the best hearing specialist I have ever had! He is professional, thorough, attentive and caring. He took time with me, explaining exactly what he was going to do and why. From the moment I met him he made me feel comfortable and relaxed!I am delighted with my hearing aids and com pilot from Connect Hearing!

Very knowledgeable and polite.

Jim is very easy to work with and I got a great deal on my Phonak hearing aid!

OMG I can not say enough good things about this place. Shannon at the front desk is GREAT. Very friendly and always smiling. Dave knows his stuff. Took time to explain EVERYTHING. Answered all my question even some I didnt know I needed to ask. Made me comfortable with my hearing loss. Go see them first before you think of anyplace else. Thank you both.

I love this place.😍 Great for hearing aids and they are amazing with patients.

Jim always gives the best service ever.

Great service! Very knowledgeable! They have helped with my moms hearing.

Friendly service

100% honest and faithful. Highly recommend and am using Connect hearing.

For my need a new hearing aid and good brand hearing aid and Im satisfy with Connect hearing center.

They have a truly friendly staff and their hearing supplys are truly great!

Great people to deal with.

Visited DAU- parking is not that great. The restaurants in the area are great!

Great class experience for PCT training