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H B Motorwerks
936 Professional Pl bldg a suite 3, Chesapeake, VA 23320, United States
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H B Motorwerks
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Ra
Review №1

I’ve known Paul & Lester for many many years and they always showed me love from the start and always was willing to assist me with any repair problems that I have. They have some much knowledge & experience about Audi & VW than any one else I’ve came across. In my opinion they are the greatest professional mechanics & one of the baddest duos in the state of Virginia. They will forever be my go to for any maintenance work, etc & their love for the scene has motivated me to become a professional mechanic myself. THE GOOD ONLY COMES AROUND ONCE IN A LIFETIME !!! One love!

jo
Review №2

Get spot for custom and regular needs .Paul was a great help and upfront and honest with everything. Definitely recommend!

D.
Review №3

They are extremely knowledgeable and professional about their craft. I was told that my car was beyond repair. They literally built the parts that we needed and completed the work in one day! Its rare to find a company that really provides quality service, gives you all the options available. Highly recommend H B Motorwerks.

De
Review №4

Drove my almost 20 year old VW to Virginia from Canada and had a couple issues along the way. So thankful that I found this place when I arrived! Im at the point where needed repairs are exceeding the value of the vehicle. I really appreciated being given the time to consider my options, and honest feedback on what everything would cost. Would recommend HB Motorwerks without reservation!

An
Review №5

Always great service. Had a HID headlight that went out and HB Motorwerks quickly turned at reasonable cost (for an Audi anyway).

Ri
Review №6

That place is so unprofessional and rude. I will never go there again. They over charged me. How all your good reviews come from two days ago? It’s too late to save that bootleg company! I promise it will be my life business to have you closed down, and it not happen to anyone else. Times are to hard for you to be taking advantage of people

VI
Review №7

They added on things that didn’t need to be fixed. Broke things that wasn’t broken, and refused to fix it. Do not take your vehicle there. And they are charging and illegal fee for Debit card use. It’s not posted no where in the store! If you have please file a complaint. Crooks!

Wi
Review №8

These guys definitely went the extra mile for me in diagnosing and fixing my Audi…

Je
Review №9

I had a great experience at hb motorwerks. The technicians were very professional and explained the work that my vehicle needed. They provided details regarding the cost and completed the work the same day of my appointment. I will definitely trust them to work on my vehicle again!

Ma
Review №10

Got my car in and called me the same day. Very fast, very professional and I will be returning.

Ke
Review №11

The worse! Please do not take your vehicle there! They are crooks! And will definitely over charge you!

Au
Review №12

Have been going to them for over a decade. Always great work and very knowledgeable. Wouldnt trust my Audi with anyon else

Ca
Review №13

Lester and H B Motorwerks is awesome! Professional, knowledgeable mechanic.

Da
Review №14

Excellent detailed service. This shop is a must goto for service, upgrades or if you just have a concern.

Ru
Review №15

Only place to go for all your VW and Audi needs. Maintenance, performance, custom exhaust work, show car build quality work.I have been taking all my cars here for years, Paul has always been honest about what needs to be fixed when diagnosing problems, he tells you up front what the cost will be so there are no surprises. I have also had him customize some performance tunes on a few of my turbocharged cars.

Sh
Review №16

Found this place on Google search after a previous European car shop fail to fix an oil leak. Had my doubts when I first walked in but I decided to give them a shot. Im glad I took the chance. This place was quick to find what the problem was and explained it in detail and what the fix and cost would be. My car was repaired in one day. The price was very fair. This is the place I will bring my Audi to for now on.

Lu
Review №17

Very nice gentleman and very fair prices

Do
Review №18

Paul and Lester are very Knowledgeable. My02 Audi had a variety of brake and electrical problems. Paul diagnosed them and replaced the rotors pads and drive axle and addressed other issues promptly. Bc its an Audi product the parts seemed a little high, but the labor rate is very competitive. They were able to work with me on it as well. So, I can definitely recommend these guys.

Ma
Review №19

Great shop! Have taken my mk5 08 Rabbit there for routine maintenance: oil changes, brake fluid flush and other brake work in addition to some major repairs after getting in an accident: they replaced my radiator, radiator support and a headlight and did as much as possible for the cosmetic damage too. Quality work, good communication and reasonable pricing, great shop.

Be
Review №20

Very professional and trustworthy mechanic. Your go to guys for Audi repair and service in my opinion. Just a very nice and pleasant experience.

Ma
Review №21

Ive been going to them for years, the only place I trust with my (other) baby. Above board service quality and quick turnaround. Very passionate about VAG related autos.

EB
Review №22

I love taking my car here for service. Paul is very professional and knowledgeable. My car is always done in a timely manner. And I for somebody eho nothing about cars, i appreciate that he breaks down everything for me to understand.

Al
Review №23

The best customer service!!! Ask for Paul he is the best mechanic!!

Tr
Review №24

Please dont trust any negative comments about this shop. I had a CEL on my CC and spent 1000s in repairs to diagnose it and nobody found a solution except HB Motorwerks. I was new to this place and was not aware of these experts and that too they were just a few miles away. I brought my car 2 months ago and got it fixed by HB Motorwerks (Who called me and explained what was wrong and assured me on the phone your problem is FIXED) and my CEL hasnt returned and it drives like a brand new at 103k miles. I am going to them next month for a oil change because they are the only ones who knows what oil (Liqui Moly) and additives to use for VW/Family. Like i said they are the Experts. Please get your AUDI/VWs to HB Motorwerks. They are not like stealership. They will tell it as it is and get it done on time and earlier than anticipated. Thanks again ! See you soon

Ry
Review №25

Trustworthy, awesome, quick service. Highly recommended.

Do
Review №26

Took in my sons 08 Passat because ac stopped working. Took care of it quickly and affordably! Also fixed the Tire light as well. Great guys and very professional! See them for your Vw and Audi needs!

Ka
Review №27

Definitely will be going here from now one. My VW Jetta wouldnt turn off. I had it towed late in the afternoon and was called early this morning that it was ready. I refuse to go back to the dealership after multiple bad experiences. So grateful for the recommendation from a locksmith.

TI
Review №28

The Mechanic Paul was rude and unprofessional. Paul informed me that a part was obsolete and told I would have to pay for the part even though it was not guaranteed my part was available. I have Vw Passat I needEd minor which I willing to pay for. I will be returning to this establishment an I’m also going to inform people on how poor the customer service was.

Ru
Review №29

Incredible, friendly, super helpful folks! They have my Audi is great shape. I STRONGLY recommend if you drive an Audi or VW.

De
Review №30

I’ll never take my car anywhere else!! I had to get my car serviced and Paul did an amazing job. I will refer my family and friends to HBmotorwerks!!! Best around and great prices!!! Keep up the great work guys!!

Le
Review №31

DO NOT take your VW or Audi anywhere else! Lester is the man! Very professional and knowledgeable, i only go to the VW stealership for oil changes, everything else comes here. Had multiple things done here, including timing, and it it all was great, prices too.

Ad
Review №32

Took three emails to finally reach somebody. The individual left a message on my phone that I couldnt understand, because I couldnt hear him. I called back and the dude who answered the phone was completely disinterested and aloof, which was interesting coming from an autohaus. I was looking to drop at least 5k on work/tune to my vehicle and they had no time for me. National Speed in Richmond will have my business; Raceworks in VB for APR stuff.

dw
Review №33

Was having some problem with my 2011 AUDI A4. took it to HB motorwerks where I met paul and lester two certify AUDI technician. handed in my keys monday by Wednesday my car was diagnose and ready to go...much respect to these guys theyre far better than AUDI OF VIRGINIA BEACH!!!

Ja
Review №34

Car wouldn’t start Saturday got it towed to HB the guys Paul and Les said don’t worry we got it mind you they had a clutch job(DSG) and a turbo install manages to diagnose my issue and boom fired the ole girl up Best and I do mean Best in the business thanks HB

De
Review №35

I had some work done on my 2017 VW Passat I was very pleased with the service and the techs. It felt like family.

Ma
Review №36

I was told misfiring of my engine was due to bad coils/plugs, and the cost for parts and labor would be $189. They said it would be done by early afternoon. I had to call back more than once and finally at 4pm someone picked up and was like, “yeah, it’s ready.” So I get over there and the guy tries charging me $474. He said it was a human error, people make mistakes. I told him to take the new stuff out and put the old stuff back in. So ridiculous! Then, in order to try “making it right,” he adjusted the $474 down to $376. Still DOUBLE my initial verbal quote! Such a fun, pleasant experience.

da
Review №37

Quick turn around

Se
Review №38

Paul and Lester are amazing! Keri is also very knowledgeable and so sweet! I wasnt sure if I wanted to ever get a Volkswagen or Audi because of the maintenance. So when I found a car that I finally like, they looked it over for me and made me feel very confident in my purchase. Now, they take care of my brothers 2007 and my 2009 VW Jettas. They keep them running like a dream. Their work and reputation still do not provide enough justice towards the quality service they provide. I would never take my vehicle anywhere else. Thanks yall!

Is
Review №39

I got an oil change and tire rotation here. They were amazing. They were competent, professionals, and polite. They did not try to up sell me. They had me in and out. I would highly recommend them.

Su
Review №40

I would highly recommend MB Motorwerks for your VW repair needs.Honest, dependable, and trustworthy!A+ Customer Service! They are very accommodating and are willing to work with your scheduling needs.Staff is very knowledgeable.Prompt service, very quick turnaround.We will be using them for all our VW service.

Lo
Review №41

Great service and reasonably priced...beats going to the dealership!

Mi
Review №42

I had an emergency before shipping my car overseas and The guys corrected it quickly and got me out of a jam today!

Ro
Review №43

Best in the game for German automotive mechanical work, whether youre looking for performance or practicality. I will say however that the man that answers the phone is extremely rude sometimes but hes the only person Ive ever had a problem with.

Ma
Review №44

My family and I will not be back to HB Motorwerks. Never in my life have I been treated so wrongly after a mistake on a business end, but I was disregarded just as easily, and my husband has lost out on his vehicles $600+ tune (it was on the car when we purchased it).If you come to this establishment, and especially if you use Paul, please make sure you ask them to notify you every step of the way. And if you dont quite understand what is going on with your car, please make sure they give you all the important information you need to know about what they are doing to it. Because checking something could mean erasing something entirely.Good luck.

Tr
Review №45

Great service and they do incredibly quick work! I had transmission and engine work done and they had my car out in 2 days. I highly recommend these guys for VW/Audi service.

Vi
Review №46

Found this place after being ripped off at an Audi dealership in the area. They found the source of a problem on our older Audi that an Audi dealership couldnt find for months. Made me feel comfortable about leaving my husbands baby in their capable hands. I have never felt talked down to or disrespected by these guys. This is the only place we take our Audi to. They know their trade well. Thanks HB Motorwerks!

La
Review №47

I’m a new VW owner with lots of questions. Paul and Lester were very patient and thorough in explaining everything to me and made sure I understood before they worked on my Jetta. Running beautifully now and HB Motorwerks will be the only place my Jetta will serviced. Thanks guys!

Th
Review №48

Paul, Lester, and Keri are the best! Ive taken my Audis to them for years. They are extremely knowledgeable on these cars and are very fair when it comes to repairs. If you have an Audi or a VW they are the only shop you need to take your cars to.

Ka
Review №49

Love these guys, extremely helpful, and extremely nice people, they work with you and dont beat you over the head with prices! Anytime I have an problem with my car I know I can just stop and have them look at it!

Tr
Review №50

This crew does great work. Been going for years. Reasonable price especially for anything Audi.

qu
Review №51

I have been going here for the past 3 years and the crew at HB Motorwerks is hands down the best VW/Audi in Hampton Roads! Over two decades of experience with the platform, great people, and amazing service. From a basic oil change to all out performance tuning, old school to new school, they have done it all for me and my rides. Loyal and satisfied customer for life! Thanks to Paul, Lester, and Carrie for all you do!

St
Review №52

Got a Stage 1 tune on my Jetta and was in and out of there in under 30 minutes. Staff I dealt with were cool and easy to talk with, Id highly recommend H B Motorwerks.

El
Review №53

Fast service by professionals! Took my 09 Rabbit for an ECU reflash and was out in exactly an hour. Top notch customer service and definitely would recommend this shop to anybody with a VW or Audi. BTW, drove 1.5 hr each way for top service.

Ri
Review №54

Great service. Very Trustworthy. I️ have used them for years.

Wi
Review №55

Simply the best Audi/VW and even some Porsche maintenance shop in the 7 cities period. They also specialize in tuning, modifications, and fabrication for VW and Audis. The Dealers use these guys for trusted work on some of there sales inventory. Enough said about HBMotorwerks.

Em
Review №56

The mechanic is a no-frills guy who knows his German engines, uses quality oil for changes, gets the job done right the first time, and does not overcharge for parts or labor.He DOES NOT “Hang Parts,” like dealership mechanics tend to do.For those that don’t know, hanging parts is when a mechanic suggests to replace X (when the problem is not X) for either 2 lousy reasons:1) In hopes that it fixes the problem, so he doesn’t have to do the proper detective work, or 2) so he can add on a few extra charges before he fixes the real problemThis is the place if you have a VW or Audi, and you’re concerned about long-term care for your vehicle. I take my ‘06 Jetta TDI here for everything, and HB Motorwerks keeps my 12 yr old diesel car running smoothly!*Labor discounted 10% for Military!

Ko
Review №57

100% Awesome. These guys are trustworthy. Better than taking your car to a dealership for service!!!

Ja
Review №58

Great customer service for my VW Passat Wagon. Reasonable prices and good quality work.

La
Review №59

Excellent service. They took good care of my passat.

Br
Review №60

Went there when they first opened. Car wouldnt pass inspection due to airbag light on. Went to all little shops I knew of to see if they had the tool to reset it. Didnt want to get raped by the dealership. Finally a Coworker told me about H B Motorwerks opening on his delivery route. I went there and let me say.... Lester went above and beyond. Not only did he reset it so my car could pass he didnt even charge me for it.Im now dropping off my Vw for a coolant leak. Ill update how that goes. Pretty confident in H B Motorwerks entire crew.

An
Review №61

Paul does a great job facilitating tuning my VW.

Je
Review №62

Been looking for a reasonably priced shop with expertise in Audis along with aftermarket experience. HB Motorwerks fills the bill perfectly. Nice to have a shop that enjoys talking cars and isnt cranking customers through as fast as they can. Plan to continue to visit them in the future for any service or modifications to my S4. (2009)Since my first review I have visited HB Motorwerks several times for a variety of maintenance and aftermarket work reasons. Ive been very happy with the quality of work and value along with the willingness of the employees to discuss pros and cons of various options Ive considered with my Audi. (2010)Still coming back to HB Motorwerks for service, routine and aftermarket. Always get great service and good advice from them. (2014)

Ni
Review №63

Being the VW/Audi enthusiast I am, I couldnt have found a better place to take care of regular maintenance and my performance upgrades that Ive had done to my cars. If you need something fabricated up as well, Paul will take care you at HB Motorwerks. This is definitely the place to go for your VW or Audi maintenance or upgrades, whether youve had your car for a long time or you just bought it.

Mi
Review №64

Go to spot for any major modifications and performance work

Ja
Review №65

Highly recommended for Volkswagon and Audi work. They are very friendly and knowledgable.

Ra
Review №66

Owned a 90 Jetta and 04 A4 currently own a 04 Jetta GLi. All serviced with HB motorwerks! Never disappointed, honest service, and well below dealership pricing.

Ma
Review №67

For over 4 years, H. B. Motorwerks has been the only place I take my VW (a mk4 Golf) to be serviced. Lester and his crew are honest and hard working. They desire to do whats right and they always keep me informed and never give me the run around. They tell me what things are urgent, and what can wait till my next visit. When urgent repairs are in fact needed I trust that, not only is the job being done right and with care, but also that Im getting the best and most fair price. If you have a VW or Audi and youre tired of questioning the quality of work and the high prices you pay at other shops and dealerships then you should ditchem and come to H. B. Motorwerks. Here you will get a fair price and quality trained mechanics who believe in honest hard work.

Pa
Review №68

Very capable and look to solve problems beyond the cheap parts that wear out which brings you to their shop to solve. The guys are great!

Ve
Review №69

I was apprehensive about taking my Audi to any service shop as Ive only had bad experiences but HB Motorwerks did a great job and had my baby back to me fixed in less than 24 hours, highly recommended!!

E
Review №70

Called to see if theyd work on a vanagon and was very rudely told that they didnt want to

J.
Review №71

Excellent

Ka
Review №72

Horrible customer service! Answer the phone very rude!

Li
Review №73

Wonderful work, great prices and good people.

AN
Review №74

Really knows VWs

ed
Review №75

Cheap than volkswagen

Ge
Review №76

Great

Information
41 Photos
76 Comments
4.5 Rating
  • Address:936 Professional Pl bldg a suite 3, Chesapeake, VA 23320, United States
  • Site:http://hbmotorwerks.com/
  • Phone:+1 757-965-7146
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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