Omgggggg where can I even start, Steven was so inviting and was sure he had something to fit all my needs and boy did he deliver. Sam was more than nice and extremely helpful. I never felt rushed or pressured and it was an every smooth process not very long at all. I also spoke with another lady who was also very helpful, we talked so much I forgot her name but she did leave me with a lot of good advice that I do remember. Overall my whole experience was amazing

From the moment I walked into the dealership I was helped tremendously, the experience was great and the help I got from Dennea was amazing. She answered all questions that we had and got answers when needed. I loved this experience and got to drive off the lot with the car I wanted . 5 stars isn’t enough for the customer service I was provided

Wonderful experience from the door to the floor(dealership). Knowledgeable and professional sales representative Ken Porter. All the staff from every department was friendly and helpful. Angel in finance rocks. Overall great experience. Love ♡ my new 2022 vehicle!!! Thanks Priority Honda Chesapeake!!

Absolutely the worst experience at the dealership ever...the only 2 people who were nice were a person that greeted me and the person that gave me my keys back. But lets start from the beginning. I brought my car in for a recall repair, made an appointment online. Drop off my car at my appointment time. After the lady checked me in (nice one) I was asked to step to the service desk to continue check in process. At the service desk I asked the gentleman taking care of me how long the repair will take (trying to judge whether I should I wait at the dealership), I was told dont know 1 hr, 1.5 hr, 2. I asked whether they have a shuttle available to take me home. Was told yes but its ONLY within 10 mile radius. Ok thats cool, i live within that radius. He tells the shuttle driver who rolls her eyes and sighs. The gentleman at the service desk tells me I need to follow that lady to the shuttle. Then same gentlemen at the desk proceeds to tell me AGAIN thats its only within 10 miles. I pulled my phone up and typed in my address with 9.4 miles from the dealership! I said I have one more question. Now the gentleman rolls his eyes yes?. I said I was wondering if you could quote me the price to replace all the struts on the car. He said no I cant, you need to talk to your advisor. Me: ok...who is that? Guy I dont know. Youll find out when you get your car!. My shuttle ride was the most tense ever...the driver didnt say a single word to me or other passenger in the car. I couldnt bear asking to be picked up when car is ready. My husband brought me back. Never did I feel being such an inconvenience to the dealership! I will never set my foot in that dealership again!

I was helped by Chilly. He did a GREAT job!! Got me the exact car I wanted for the price that I wanted. Spoke with Housey and Chen. They worked with me and made the transaction as smooth as possible. Chilly made sure to explain EVERYTHING to me in a way that I could understand. He was very patient with me. Even went as far to explain the insurance policy to me so I fully understood what I’m paying for. Once I got to the car, he helped me connect my phone to it and showed me around my new vehicle. Chilly even went the extra mile to get me out at reasonable time that he went and washed the vehicle for me. I purchased my first vehicle at priority Toyota and I am so glad that I stuck with purchasing at Priority again.

Great trade in and purchase with this sales team. No pressure relaxed environment. All the staff are friendly and inviting. Chilly is an A++ salesman backed by an awesome manager Kris. Definitely check them out.

Very prompt and professional service on my 06 Odyssey. Took care of a recall on the fuel system in less than 5 hrs.

William and his whole team were awesome to work with! They made the whole process easy and fast. Highly recommend talking to William Anderson if you are interested in a Honda!

I will never do business with Priority Honda. I was looking for an Accord, and I was chatting with an internet specialist. When I asked the price before coming in for a test drive, I was told the price on the website. When I go in the next day for a test drive, I wanted to buy, but to only find out there was a $2,500 market adjustment. My offer was to pay the price on the website, but I was told no. I can understand if they want to raise prices with the chip shortage. What really struck a nerve with me is that I was told I didnt ask the right question about the price, and they wasted my time where I could have went to another dealer. Which by the way, I did. I went to Checkered Flag Honda where I was met with much more information, and I ended up buying an Accord from them.All in all, Priority just wants to get you in the door to pull a fast one. This is the exact reason why so many people dont trust car dealers.

My salesman Cedric did an amazing job making the car buying experience pleasant and efficient answer all my questions before I ask him and made sure I got a great deal. Linda in the lending department made those numbers do magic and got my payments in perfect place for me. Will definitely go back for my future car purchases.

Great customer service and any service I get is done in a timely manner. They also let you know what future items that will need to be addressed but there is no pressure to upsale you to get it done asap.

I was looking to trade in my car for a new vehicle when I came upon the Priority Honda website. I provided my vehicle information for an online quote, and was immediately contacted by their Internet Sales Department, who put me in contact with Salesman, Sean Vaught. After speaking with Mr. Vaught, I decided to make the 2 1/2 hour trip to Priority Honda. It was well worth the trip, as I was offered more money for my vehicle than the original internet quote. Mr. Vaught was very attentive, and we were able to close the deal within 2 hours. Highly Rcommended.

Great sales experience. Friendly sales agents and clean, comfortable showroom. Ken Porter sold me my 2021 Accord. Ask for him and he’ll take good care of you.

Matt was a great salesman! He was very knowledgeable about all of the vehicles and most importantly he was very patient! He found me the perfect vehicle. Also, everyone else working at Priority was very kind, helpful and the whole experience was very efficient.

I went in on a Sunday not expecting anyone to be there and look around with no hassle. I walk saw every car with no interruption found the car I wanted there was a gentleman by bay doors we called him over he told us more about car got keys to drive introduced me to William Anderson he was so polite and not a pushy salesman. We talk numbers credit check and that car was mines. Came back the next day he gave me a car charger of course thank me for my business and congratulated me. We then walk to my car he showed me all about the new features set up my Bluetooth. Congratulated me again I drove off satisfied. Thank u William for that excellent experience

Great service from Honda of Chesapeake and salesperson Steven Waddell! Steven was polite, efficient, and knowledgeable. Helped us test drive several cars and discussed all the pros and cons. Highly recommended!

Jeff and his team were great i appreciate you. Im so glad i called and i also love my vehicle i purchase at Priority Honda.

My experience at Priority Honda Chesapeake was phenomenal!! Chilly is a true professional with exceptional customer service. He took the time to explain all the features in detail of the 2021 Honda Accord to my daughter and set up apple play. Nikki did a great job explaining the additional services for protecting the interior and exterior of the vehicle and the finance guy attended to our DMV registration. We are extremely happy with our purchase and the great service we received. Priority Honda Chesapeake is the only place to purchase a Honda in the Tidewater area.Happy Customer, Audrey Richardson-Murphy

Scott Crew was very helpful with the purchase of another Honda vehicle for our family. We choose the Passport Touring and so far are extremely pleased. Scott really made the process very easy with the finance department and the delivery team. We are looking forward to continuing our relationship with the Priority family.

Always great service. Kept appraised of progress and projected finish. Justin Fox superb. Very well managed.

Service experience was excellent. Took our 2015 Honda Odyssey in for running a bit rough and had it back the next day running great and for a lot less than expected. Thank you Chelsea!

The salesman was very nice and helpful. I understand that they have to make money but the manager just tried taking advantage of the situation instead of being reasonable.

My experience was awesome. I went just to look at cars and ended up leaving with a car. It was the easiest and fastest car buying experience Ive ever had. Everyone was nice and my sales person was very helpful. Id definitely recommend this dealership to family and friends.

Awesome service from sales (Jeff Waugh) to financing (Samantha Gaines). Got what we were looking for and had the pleasure of going through a very smooth purchase process. Dealership was very clean and staff was very welcoming.

This dealership is AMAZING!!! My husband and I had a great experience. William was an awesome salesman and very easy to talk to. I will definitely be telling my friends to check them out!

Bill Scudder is excellent at his job!! Professional, friendly, and knowledgeable about his work. Everyone was great here! Cant go wrong with having Priorities 4 Life. Saves $$$ over time. I love my 2020 Civic EX in my favorite color. 😍 I plan to keep this car like I have with my 1997 Civic EX.

Priority Honda Chesapeake is a first class dealership. I have bought numerous cars over the years, but I have never received the professionalism and service that has been extended by this dealership. I have been extremely happy with the two vehicles I have purchased through them as they made it very easy to purchase. I just bought a 2021 Honda Pilot last week. The salesman was great and their finance department is great. I would definitely purchase from them again, as I am completely satisfied.

Chilly was very helpful and knowledgeable. After talking with him, we had no doubt that we wouldnt come to an agreement. He was very friendly. If we could we would rate 10/10! Will definitely do business with Priority again in the future for my son.

Fantastic job as always! Service was completed quickly and I was kept informed throughout. Well done!

Scott Crewe was my sales rep. He answered all my questions and got me a car I wanted for a price I liked. Very professional. Continues to check in on how I’m liking the car and if I need any help with the widgets and electronics.

Very courteous and professional. If I ever need my 2008 Honda odyssey serviced I will go there💯👍🏾👍🏾👍🏾

Chilly was so awesome to my wife & mother in law. Very easy process. Love that place! Such a great guy!!

Saleswoman Deanna was amazing, helpful, polite and professional. The sales manager I spoke with was unprofessional in my opinion. I cant recall his name. He got too emotional in the negotiations and it felt more like an argument than a sales negotiation. Also the carfax said there was a new oil change. But when I checked the oil it was very dark. I called service and they said it was normal and confirmed it had a new oil change. I called Priority honda in Hampton VA and they gave me a new oil change and it was amber, light colored like it should be. Dark oil is not a new oil change! I dont appreciate being lied to when Im buying a car. Also the vehicle was almost on Empty when I bought it. Deanna did say she would reimburse me though. I feel it should be practice to fill at least 3/4ths of a tank. Now I question if any of the work reported on the vehicle was done at all before I bought it. Im putting 3 stars for Deanna but everything else was 2 stars.

Wow!! the service department shocked me at how amazing their customer service was!! Everyone I had the pleasure to deal with was super friendly and my inspection was very quick, faster than what i thought it would have been, and they just made me feel right at home. Something no other dealership has done in a long time. Thank you so much for everything and if i can Id like to put in a word with management, this visit needs recognition! And thank you for becoming my favorite honda dealership!!

Just got my new CR-V! Love it had a great salesman named Ken. Didnt pressure me into anything, that was a fantastic experience! 😁

Cedric and Samantha are a dream team. I completed a trade in and they worked out an even better deal than my pre-approval from my own credit union.

Honda priority in Chesapeake is always very professional courteous and do an excellent job. Ive been very happy with my Honda Civic and all the work that theyve done on my car.

I take my car here service is good. Kind staff. No complaints

Need as car? I highly recommend calling William Anderson at Priority Honda in Chesapeake! I was in need of a new car, but overwhelmed by the prospect of buying in the current market. William Anderson at Priority in Chesapeake assisted me with finding the perfect car to fit my familys needs and budget. It was such a great customer service that my daughter bought a car as well. We will be Honda customers for life!!

I had a great experience when my wife and I needed a new vehicle. The customer service is fantastic. Everyone seems to be honest and legit about making you a priority. The environment is clean and nice as well. I would refer anyone to this dealership.

I came to get an inspection on my vehicle. Everyone gave exceptional service. Ricardo sold me my first Honda. Very pleased with my experience and my new car. Thank You Priority Honda for making the customers here feel that we are truly a priority!

Always professional and prompt service. Beautiful dealership with a super clean waiting area with cable TV and WiFi!

I had a great car buying experience at this location. Chanaiya was amazing! My husband and I had a particular car in mind that wanted and she delivered exactly what we want. She was personable, persistent but not push and cared about our needs. Her knowledge and eagerness to delivery the vehicle we wanted made our experience worth while. I will recommend anyone to her at this location!

Amanda and the whole crew always hit it out of the park. They consistently meet or exceed my expectations. It is far more convenient for me to take my service to a much closer Honda dealership. They strive to make it worth the sacrifice for me. I truly have nothing negative to say about her, the service department or the entire dealership. Nowadays, thats really saying something!

It is very important to come in the dealership and transact with knowledgeable agent. I did not get a great deal. Your sales agent should guide you and let you know the deals going on especially with 0% interest rate versus buying an old 2020 car. My sales agent did not look after my best interest! Honda does not give you time to think about your purchased. When you return it, they do not try to work with you about an exchange in less than 3 days unlike other dealership.Now, I have called 10 x trying to get to the Finance team and Sales, Cedric. I left 3 messages via receptionist and a voicemail from each department regarding my expiring tags. Day 4, I haven’t gotten a call back. I do not think their customer service goes beyond what one expects! Very very disappointing!

What a pleasure dealing with this dealership excellent customer service really cares about their customers great pricing great selection very attentive to our every need Brandon Yancy was awesome as well as Hunter and Phil. I could go on and on I am recommending priority to all of my family friends and church members God bless you all a pleasure coming into the dealership you did exceedingly abundantly beyond all we could dare ask or think delivery was top-notch nothing like Ive ever dealt with before thank you thank you thank you it was a pleasure doing business with you I will return in the future. GOD bless!

This was my first time purchasing so I was a bit nervous. But Jeff was a big help. I got the car that I wanted and it did not take long . I highly recommend this location .

Jeff Waugh was real helpful and patient on me deciding which car I should buy. Unlike other salesperson, he did not pressure me on signing for the sale. If you’re in the market for a new car, Jeff is the man!

Straight forward and honest, my mechanic George was genuinely truthful and knowledgeable. My service agent Amanda Greer was top notch as well. She understood my concerns and made sure they were addressed.

Out of respect for the mechanics, I thoroughly cleaned my car inside and out before bringing it in for service. I was very pleased that the car was returned to me after service in that same clean condition. I had an appointment. The service writer took me in immediately upon my arrival and provided a shuttle driver to return me to my home. When I picked the car up, I found that the mechanics had performed the service I requested and silenced a minor rattle that had been disturbing me for a while. The customer seating area was well spaced and appeared to be Covid safe. The restroom was spotless. I have purchased three new vehicles from this dealer and have always been pleased with the buying experience and quality service.

Samantha went out of her way to help us find something nice in our price range. She spent a lot of time with us and when we were all set to close the deal, there appeared a serious issue that derailed the whole thing. When the managers got involved, they, too, were apologetic and went out of their way to make the deal work for us. Were very happy with the honesty and service that we received at this dealership.

I went in to inquire about a vehicle and Chilly got me a great deal that I couldn’t resist. He gave great customer service and I wasn’t there for a long time.

I was treated with the highest regard. TJ helped me pick out the perfect car, even down to the color I wanted -that I didnt mention. They have a customer for life.☺

Just because you get FREE Oil changes on Priority car,trucks or suv dont mean is is going to be a good service. New truck with less than 5000 miles on it and still under warranty they put a STP oil filter on my truck. Could voild the warranty but it cause my truck to lose all oil pressure..NOT GOOD.....

They are amazing help me a lot to the a good deal on my car.

Had a wonderful sales experience with William Anderson and his team. They went above and beyond to get me into my new CRV-Hybrid.

Great experience with Priority Honda. They always take good care of us. Kemonii got us set up with a nice Civic for my daughter when she heads off to college.

William is a top notch salesman. He was very helpful and knowledgeable. The process took less than 2 hours. Highly recommend

Phenominal experience! Love my new 2021 Honda 2.0 Sport. Craig Veasley highly recommended Sales Consultant; highly professional, extremely hard working, and a pleasure to spend the day with. Great Job! Will look you up when the time comes to get an upgrade on the wifes ride.

My sales experience with Priority Honda was awesome! Samantha, Chaniaya, and Angel made the experience a great one. This was my first time buying a new car. The paperwork was done when I arrived. All I had to do was pick a car. I told them what I wanted and they made it happen. I really appreciate all that they did :)

Nice place not too many cars on a lot must be selling

Brought my van in for oil change and state inspection. Customer service was very good and timely. Waited for my car. Work completed promptly. Good experience.

It’s always a nice experience when I come in to take my car to get serviced. Everyone is always so nice and helpful.

Our salesman Sean Vaught was wonderful to work with. He is personable and enjoyable to be around, and made our car-buying experience a good one.

Christian came over and helped me get in and out, great service, thanks!

Stop by and allow Ricardo J. (VIP Program) to put you in your next Honda. You wont regret it. He made my experience a memorable one and was very patient. The consummate professional!!!

Shanta was very helpful in helping pick out my first car and I’m very thankful!!! Definitely will be back

Amazingly easy experience!!! Hands down, Chanaiya Jones is the most kind, considerate and professional sales person we have ever had the pleasure of dealing with. She was knowledgeable and informed of the product of which I was interested in and she went straight to work, taking care of business. I would send everyone I know directly to Ms. Jones. Excellent experience at Priority Honda Chesapeake!!

This is a Great Dealership. They make you feel like family and they are always super quick with their service.

Went in to look at maybe purchasing a new car. I had already decided on the car I wanted when I went in. Knew what I wanted my monthly payments to be. My salesperson listened to what I wanted and found one that I could test drive. My salesperson Ricardo was great, he worked with me and I got the car I wanted for the payments I could handle.

I was supposed to be getting a 30000 mile service. No windshield washer fluid was added, left empty.Technician left dirty, oily fingerprints all over inside and out . Hope everything else was done properly. Not high confidence level.

My wife and I had a wonderful experience with Chilly. Hes personality and professionalism was great. I would recommend anyone to go to him anytime.

I won’t be back, I don’t appreciate the integrity of this business. I’d rather work with Priority Honda Hampton.

William in sales was exceptional! Went over every detail with my new Honda CRV. Very pleased with the exception service I received from everyone at Priority Honda!

My experience at this dealership was awesome. I was in and out, why quicker than the last car I bought. My sales person Jim Coggsdale was very helpful and made sure I got what I needed.

Came to check some cars and test drive. As soon as they saw us someone approached us to help. This time it was Cedric he was quick to get us the car we want to try. Gave us space to talk but also asked questions.Great service

I test drove the 2017 Honda CRV and I liked the car a lot and they didnt waste my time with making a deal or anything. There was no issues with getting a good interest rate especially because it was late at night and the banks were closed.

Great vehicle selection and amazing care from the time that we walked in the dealership!!! Demaj and Kris were an incredible team!!!

Housey and Samantha were amazing sales representatives and helped me out with all my questions and concerns. I could not have asked for a better team to help me make sure I was getting the car I wanted! The only downside to my experience was the finance agent, she rushed me to get my paperwork done and made it very clear I was taking too long and she had to cancel her pick up order for chipotle. Then in the middle of me signing my papers she got up to fax something and never came back, she left me in her office alone and my sales representative had to come find me to tell me the finance manger had left and they were going to try and help me finish up my paperwork. Make sure you know who you’ll be financing through before coming to this dealership because the finance manager provides the worst customer service I’ve ever received in my life.

Good location and convenient. I like the amenities and relaxed environment while waiting for my car. I have two cars being serviced here for 3 years now.

Very displeased with the sales rep Samantha Gaines. I had an appointment at 4pm today with her while I was getting my oil change done. Contacted her letting her know I was there roughly an hour early told her I would wait until 4pm. My car was finished around 4:40pm and still didn’t hear back from her. I was looking to buy two new cars today but guess I will be taking my business elsewhere.

From me getting to the store, test driving the car, and purchasing I was in there less then 4 hours! Everyone was extremely helpful and knowledgeable on what I was looking for in my next car. My salesman was TJ and he showed us more care and respect then I’ve ever had before. I never felt rushed in any of my decisions and had every question I asked answered in a matter I understood. I am truly happy with my purchase from Priority Honda! I would give more stars if I were able to!

There is no better dealer in Virginia. Go see Chilly he is the very best!

I was lucky enough to have Cedric who allowed me to make my very first “big girl” purchase and ended up walking away with a BRAND new 2021 Honda Civic sport! Unlike the many other places I’ve been, when he introduced himself he was not forceful at ALL! He very nicely asked if i needed any help i let him know what I was looking for, he guided me in that direction answered allll my questions, made sure I knew the differences in the type of car I was leaning towards, gave my mom and I space to look around but stayed close if we needed anything that’s a plus in my book! When we sat down after I was set on the car, he had some great advice for me as a young individual and I appreciated everything he had to say! Thank you again Cedric! The other employees are very friendly as well! I recommend 100%!! You’ll have a great experience especially if you like some space to roam around!

I love getting my car serviced here they are always polite and the service is done in a timely manner.

I have been a long time customer of Priority Honda, have used their services department many times for routine service, and have never been disappointed. They go out of their way to made such necessary matters as brief and as comfortable as possible.

Bought a Honda Civic sport! Love everything about the car!! Jim, with internet sales assisted me! Made the transition very easy!

They were very quick, courteous, and helpful. Only issue I had was they tried to give me the wrong vehicle. Lol. We are human and we all make mistakes. My car is the same make, model, and color. I knew it wasn’t my car because all my stuff was GONE! Lol. They immediately got my car and was very apologetic. Hey, it happens; mistakes, that is. No harm doe. We laughed. Laughing is medicine for the soul. God is good!! Have a blessed day.

Diverse sensitive. In fact, it has strong service orientation by majority group as opposed to brown to another. Pricey-- something to be expected.

Great place to find you’re first new car

Great customer service! Accommodated our needs and brought great results! 10 out of 10!

It was an amazing experience for me Chanaiya Jones went above and beyond i got the car i love and the color i always wanted. The whole team where so friendly.

Have leased a Honda civic and while the sales process was a bit much their service is excellent. Going to them for service has been great and simple. Also they are able to get everything done quickly

DO NOT COME HERE! They will charge you for unnecessary service. I have been to priority Honda twice. First time, regular service. They told me that my brake fluid needed to be replaced. I told them that it was replaced 6 months prior....there response, “oh, we didn’t check it, we just assumed by your mileage”.Second time, I’m charged $1100 dollars to drain and replace my fuel. I’m told service is $160 per hour.I love closer to priority Honda in Chesapeake but I will be return to my rig inks servicer, priority Honda Virginia Beach. Best device and they take care of their military.

Talk about rude salesmen. The “ sales manager” acts like he is doing you a favor by talking to you. Horrible.

I have been going to honda service for years. But will think twice now after my last visit. I had my car serviced on February they told me I need front brakes. I scheduled last week for my breaks tohe done. Well guess what now they found more problems other than my front brakes. Cant believe all these seals went bad in a couple of months. $1050 bill came to. As a woman I feel I had taken advantage of.

I just bought a car this past Saturday and the customer service was great. Chanaiya was the lady that helped us with the purchase and she was nice and Attentive with us. This is the second car I buy at this place since and I can say that I am very happy with everything!

Quoted me a time and did not disappoint. Ashaley assisted me and was extremely personable and nice. They do text alerts so youre always aware of whats going on. Inside of the bldg was clean and social distancing was in effect.

I have always had good service at the Priority Honda of Chesapeake, but Sean Yancey in the sales department has exceeded my expectations with helping me find a new car. Sean was knowledgeable, efficient, and helped me through the entire process- from choosing a car to working out the financing offers. I HIGHLY RECOMMEND Sean and all of the Priority Honda team!

I had an excellent experience with Shareena Housey. She worked with me over the phone and online for several days, at my request, while I was in between vehicles. She did everything within her power to find me the vehicle I wanted/needed and to accommodate me, even offering to pick me up with my children. I came in as a newly single mom, guns-blazing, armed with my internet research, ready to haggle. I found instead a fair price and none of the usual games that I have experienced throughout my years of car shopping. She made it so easy and straightforward. I was in and out in a little over two hours. Thank you so much.