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Starbucks
2816 1st St, Cheney, WA 99004, United States
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Starbucks
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M
Review №1

My favorite is the pumpkin spice Frappuccino blended great customer service great food great drinks

An
Review №2

Good drink only soured by the taste of spending $6.81 for a grande pumpkin spiced latte. They have higher prices because they are licensed.

Mi
Review №3

I love the Cheney Starbucks. I go there every day. I look forward to seeing David on the drive thru. He knows my order. He is a kick. Linda is great too.

E
Review №4

Such nice service! Love starbucks for this!!

Je
Review №5

Either hit water for green tea , brought in myself, or always eager to serve , Starbucks in Cheney is that much more decent and a fun experience to be at. Thank you

Ro
Review №6

Dont use wifi or will receive spam

Kr
Review №7

Thank you so much for caring! Was having a bad day and you guys just made it a little better.

ke
Review №8

Coffee good. Staff are friendly and courteous.

Ca
Review №9

Always satisfied with drinks and service. Tried a secret menu drink today and Id say Starbucks did pretty damn good with the confusing internet instructions on how to make it.

Sp
Review №10

Literally the best starbucks Ive ever been to, they get my drink right every single time and maintain such a positive vibe whenever I walk in! Most starbucks I go to have an 80% chance to either give me the wrong drink or ignore any additions I make, even when its just a couple extra pumps of a flavor, so this is a great change!

Ja
Review №11

Ordered online and it was ready when I got there and all 7 drinks made correctly!

Yo
Review №12

I didn’t like my drink, so I asked them to remake it. They were so upset because I asked that! I have to many Starbucks this is the only Starbucks I wasn’t satisfied with.

Ro
Review №13

Staff almost always mess up my order when i order through the app very frustrating, but fix it.staff are nice.

St
Review №14

Great at what they do.A+++ would sip again!

Sa
Review №15

Everyone at this location is really really nice and goes above and beyond to give you a good experience. We accidentally sent our mobile order to the wrong store, so they did as much as they could to make it right for us. They were all really kind about our mistake and were really friendly in general. Just really great customer service. Ill definitely be going back to this location when I can!

Je
Review №16

I go here often for my morning pick me up and the staff there is absolutely amazing and my coffee is perfect. Also my furkids love their pupicinos! Thsnk you!

Ea
Review №17

Starbucks staff goes out of their way to make sure their customers feel like family! They are always striking up good conversation and taking genuine interest in the people they come into contact with. Thank you Starbucks for making our visits memorable!

Kr
Review №18

The employees were very kind and welcoming. I got the peppermint mocha which was warm, not hot. The place was clean and quiet. Great coffee store to get school work done. Do recommend!

Co
Review №19

They were friendly and very efficient. They also killed it on the coffees.

is
Review №20

Okay coffee but something is always off about it. The customer service is horrible and makes me not want to go there. Support local instead of buying from here!

Le
Review №21

Amazing service! I love Starbucks company ethics! They definitely take pride in what they do! P. S. Get the Pink & Violet drinks!

Le
Review №22

Its a awsome place its just they kept messing up my order i did not like that of cores but the rest of it was good. It was clean and not dirty the tables were a little dirty because, they were sooooooooo busy there was like 50 people in line (not really) but it sure did feel like that. So i get why the tables were dirty.

Je
Review №23

Always smiling and ready with my mobile order

Jo
Review №24

Starbucks is probably the most consistent coffee shop around. Same product no matter which store you go to.

We
Review №25

I normally go through the drive-thru, but ordered inside this morning and enjoyed my visit with the staff. They were very helpful and friendly and most important the coffee was great.

Ab
Review №26

Got great cappuccino! I bought one and could test the extra flavor(caramel) I requested until it was at the bottom of the cup. Can do better on that!

Te
Review №27

Tired of trying to get a cup of coffee thats not burnt. Glad I didnt buy the Black Friday special mug.. would have been a whole month of disappointment. If you quit rushing and listen to the customers order, the coffee will get better.

Mi
Review №28

The best place to study if you wanna be ahead of the curve since they open the earliest in the area (5:30 am).Enough seating to accommodate quite a few students.The wifi sometimes lags quite noticeably but you never lose a connection.

Vi
Review №29

Ill never buy coffee at Starbucks nasty taste in coffee and out rages on there prices

Sa
Review №30

I hate this!!! This is the 3rd time I have come to this Starbucks and they have closed at least 30 minutes before their stated time on the door!! Is this a store that has a “whenever my employees want to go home” kinda timeline??! I find this so annoying!!

Ra
Review №31

Cozy furniture and friendly staff 😊 a bit of a tough location to get out of driving depending on where you are going though due to the one-way streets surrounding it.

Da
Review №32

Great deals, amazing carmel iced coffee! Very friendly and fast paced staff. Thanks for the refills ;)

Da
Review №33

On multiple occasions I have ordered a 16oz hot drink and received less than 12oz I know this because recently I have been pouring my drink into a measuring cup to check and it is always less than 12oz. I have complained and they provide me with a free drink that that they make sure and fill full, but then I go back later in the next day or two and they short me again.

Ro
Review №34

Small branch, but still a good location to have a meet up and coffee. Easy access, and plenty of parking.

Ta
Review №35

Friendly and prompt service. Drinks and food were delicious!

Mi
Review №36

Good coffee

Sh
Review №37

Great coffees and drinks my daughter loves to come here

Da
Review №38

Ordered two of the same drink and they both came out super bad. I bet they forgot to put the base in my frappaccinos vecause they are so friggin crunchy. The whip taste like it doesnt have vanilla in it (like standard) and they forgot the caramel salt. I asked for extra on the bottom an rop and they gave us non. And shorted the whip like no tomorrow. Whatever. I dont live near here so good riddance

Br
Review №39

Way too slow. I get annoyed when they have my drink in their hand and they are taking an order. This has happened daily this month. Just get me my drink!!! Slowest starbucks ever.

Ka
Review №40

Had the doppio con panna, they did a good job of keeping shots fresh.

Ca
Review №41

Firsts the cashier was making rude remarks about me adding 3 pumps of classic to my drink. Sorry that I like my teas sweet. Then the girl obviously made my drink wrong and I asked is this with no water and she didn’t even look up and said the sassiest yup and rudely turned around. I know when my drink is made right and wrong and if I’m paying for a drink you should make the drink right or go work somewhere else. So unbelievably upset with how rudley I was treated today. People are paying you to do your job correct.

Me
Review №42

The longest wait time ever. If you are in a hurry do not come here. Nice people just very slow service. Every. Time.

Ke
Review №43

Very nice , the set up is very comfortable , i seen alot of laptop areas and all of the seats occupied so im assuming its a great place to do work, the drive thru moves very fast, the employees arent to outgoing

Ce
Review №44

Great customer service by theemployees, nice upbeat music, and clean bathrooms

Ca
Review №45

Too stting but great taa

Ty
Review №46

Always have a hard time communicating my order to staff. Staff however is very friendly. Drink never comes out the same.

Te
Review №47

Good coffee but prefer local owned coffee stands.

Kr
Review №48

So disrespectful, and unprofessional. Pulling up to the window to pay they took my card and slammed the window shut and left, then came back and slammed the window shut again after handing me back my card. When I asked if the person at the window could double check to make sure the drink was soy and not regular milk due to an extreme allergy, the person at the window responded and told me that they heard me the first time I asked for soy, and that they knew how to do their job, but wouldnt answer my question. After I asked who the manager was, they responded that they were the manager and told me to leave. After calling and asking who the manager was, another employee claimed to be the manager, which I later found out was untrue, and told me that I was being disrespectful to the employee, at which I responded that I will not be returning again. Not a good experience whatsoever

Ja
Review №49

Great partners that work their, greet with a smile and remember my name and it is nice and clean.

Gr
Review №50

Cheney Safeway, friendly staff, some good sales, most prices have been improved recently. there is a Starbucks inside the Safeway store.

Ro
Review №51

The baristas at the Cheney Starbucks are always friendly and make you feel welcome, even when theyre extremely busy (which is frequent).

Fa
Review №52

The employees were very kind and welcoming however the service was too slow.

an
Review №53

Its ok too weak of coffee flavor.

Aa
Review №54

Really friendly staff. Speedy service too.

M
Review №55

Always pleasant staff in drive thru. Cream Frappachinnos yum!

Pa
Review №56

This is a great little store.

Sh
Review №57

Disappointing experience. Ordered the new OMBRE Refresher. Tasted like the balance of ingredients was wrong. Waited while people after me got their drinks so service wasnt great either.

M
Review №58

Always good coffee. These guys have it perfected.

BM
Review №59

Starbucks is so expensive and the coffee isnt spectacular like Dutch bros. And the workers at this particular one were pretty rude

Pa
Review №60

The employees are nice, however customer service is lacking. Every time I have gone through drive through it has taken more than 6 mins, average 10mins. That is with no apology for slow service or explanation. Such as just now it took over 6 mins with no cars in front of me and not busy inside. Not sure why this place is so slow but it is by far the slowest service I have ever had at any Starbucks.

Jo
Review №61

The drinks were pretty good, but the customer service is lacking.

Gl
Review №62

The Starbucks decor and atmosphere is pretty typical with a college town twist as there were lots of students (at least during the time I stopped by). I was pleasantly surprised as the barista understood my drink request, which is a bit out of the norm...some of the baristas in Seattle cant even get it right.

Ja
Review №63

Great place to sit, have a coffee, and work in a creative environment.

Ja
Review №64

Coffee shop with moderately overpriced coffee, just across the parking lot from another Starbucks. Good drinks and great atmosphere

Ru
Review №65

Quick and excellent service!

Ma
Review №66

Starbucks just told me they cant make their own line of tazo tea. That is crazy and I wont be purchasing anything from here again. Manager Jessica said she doesnt know how to order the tea for their store.

Da
Review №67

Blonde instead of white coffee? Quite upsetting..

Da
Review №68

Local Starbucks always friendly, never too busy.

Ja
Review №69

I always get great service here with delicious beverages.

Br
Review №70

Same goodness wherever you go.

Sa
Review №71

Quick, courteous service in a busy location

Fr
Review №72

One of the few starbkcs Starbucks locations that doesnt give me a liquidy frappuccino. Thank you for this.

Ro
Review №73

Not impressed. Doesnt meet the typical Starbucks standards. The order taker was rude and impatient (no one was in line behind me) and they made my drink totally wrong. They were also irritated that I asked for a for here cup.

Co
Review №74

They constantly mess up my coffee. I will never come back.

Ma
Review №75

Always consistently good.

Ma
Review №76

Great for a quick coffee

Za
Review №77

Horrible wifi. Highly recommend skipping this Starbucks if possible.

Je
Review №78

The staff is wonderful always happy!!

lu
Review №79

Slowest service ever. ..We were just there for 15 min in drive thru line. No other cars ahead or behind

Ka
Review №80

Despite long lines in the drive-thru, service is always quick and workers are super friendly.

Gr
Review №81

Went to drive thru special toasted coconut cold brew advertised but did not have product on hand.

Ni
Review №82

Good food and coffee

Ma
Review №83

Great coffee shop

Ma
Review №84

Friendly good service

Ti
Review №85

Blonde espresso

Be
Review №86

Too expensive and they dont support our troops!! :(

He
Review №87

Great service and coffee

Te
Review №88

Good attitude, good coffee

Da
Review №89

Awsome service

Ne
Review №90

Helpful and well stocked

Da
Review №91

Excellent service.

LI
Review №92

Regular Stsrbucks. Cheney finally got a freestanding location.

ma
Review №93

Always expensive morning coffee rush

Ke
Review №94

Shut the lights off as soon as i walked up

Ch
Review №95

Im a sucker for Starbucks, havent had many complaints yet. Has taken a while to get food before though.

Ma
Review №96

Great coffee

El
Review №97

Cute store with friendly people, can get very crowded!

S
Review №98

Worst drinks I got ever was from here.

Mi
Review №99

Worst coffee ever. 8 bucks. YUK

Fr
Review №100

Iconic Starbucks service!

Information
36 Photos
100 Comments
4 Rating
  • Address:2816 1st St, Cheney, WA 99004, United States
  • Site:https://www.starbucks.com/store-locator/store/8528/
  • Phone:+1 509-235-5527
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5AM–6:30PM
  • Tuesday:5AM–6:30PM
  • Wednesday:5AM–6:30PM
  • Thursday:5AM–6:30PM
  • Friday:5AM–6:30PM
  • Saturday:6AM–6PM
  • Sunday:5AM–6:30PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Organic dishes:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
  • Small plates:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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