Always friendly and knowledgeable. Charlotte always a ray of sunshine.

Very nice people you are greate at door and everyone asked if you need help! The best!

These people were helpful and I found what I needed fairly quickly. Its a good resource to have right there.

Always a good time everyone is always super nice and friendly

Helpful hardware folks. Clean facilities. Amazing inventory!

Employee knew exactly what all the parts I was looking for and even came to help

Always a pleasure with that old fashion feel at home service..

Always a good experience at this ACE Hardware. The staff is always very friendly and helpful.

One of the few remaining honest Ace Hardware stores in the Chattanooga area. I do not shop at elders

The people are super helpful and very nice!! Southern charm!

The Ace at lookout was ...well, Ace.The people there were great and we got what we needed..no hassle.Been coming here for quite a while now..always a good experience..👍

Very helpful hardware people!!!

Awesome. They are very helpful! Great customer service!

Great store with a gorgeous blond workin the registered.😉

Very helpful, covid-19 conscious

Friendly staff. Ace has always been a little overpriced, though. 80% of the time they sell what Im looking for. I wish they would keep their nails/screws better stocked. Good for finding a basic item in a hurry.

They had what I needed to get the job done.

I love going to Lookout Valleys Ace Hardware! They are always on top of everything. Always wanting to help me find what I need. My two favorites are Jeff and Randy. All are very good people!

Excellent service friendly staff!

The staff of this store are incredibly helpful. They are courteous, even to those of us who are almost totally illiterate when it comes to repairs, tools, fertilizers, and fixing a leaky faucet. They also are cheerfully willing to provide curbside help to those of us who are concerned about possible health issues. A great source in Lookout Valley.

Great hardware place

They are always helpful with whatever you need. Great products and a great staff.

Couldn’t find any employees to help me. They must’ve all been in the back. Very disappointing but great looking store.

Great staff. Very helpful. Close by and you can get pretty much what you need there. Prices are ok.

My go to place for quick repairs close to home

Don’t know of ANY store anywhere that has better customer service. Call ahead if it’s an unusual item you’re looking for and they’ll let you know if they have it in stock.

Helpful staff, polite and courteous

Great staff...lots of help.

Usually a wonderfully friendly and helpful store. I go there often. Unfortunately yesterday, no employee wore a mask.

The people here are always helpful. If I need something small, or a minor project, I would start here. Personal service gets you in and out fast.

Great store and staff

Great staff, need to lower price margins on a lot of things. The wire is expensive. Keep a better stock on electrical items too. This isn’t usually the branches fought. So, 5 stars to the staff & and convenience of location.

Very friendly staff always helpful

Great store ! Very helpful employees. Asst Manager Jeff very knowledgeable on a variety of home repairs and improvements. Good supply of speciality bolts, nuts & washers. They have SAE and metric sizes and up to grade 5 nuts, bolts and washers. Nice tool section, lumber, gardening, propane... you name it ! If they don’t have it in stock, they will get it for you quickly !

Small hardware store, but convenient and cute.

Awesome staff, very friendly enviroment...

Great staff and a good variety of supplies. They also work on Stihl products and this store is one of three in the Chattanooga/ North Georgia area that does so.

They have about everything you need

Awesome people work here! They have never steered me wrong with their suggestions when even Im not sure what I need.

I have stopped to grab some things here several times over the years. Pretty much every visit I leave disappointed, frustrated or worse. Very poor selection. Overpriced. They will use every reason not to honor an ACE coupon. It is always something. I have learned my lesson. I am going to save myself the disappointment from now on and just go to Home Depot or Lowes, where at least they price match and honor veterans and have a decent selection.

I was on a trip back home to Ky. My truck blew some hoses and Randy offered great customer service and was extremely knowledgeable of the products in the store. We were able to get my truck fixed in a matter of minutes and made it to Ky safely. Employees like Randy are hard to find and more places need guys like him.

Good place to find plumbing you cant get at Walmart

It has everything you need, for large amounts of money.The employees are always ready to help

Friendly and helpful staff.

The employees here definitely make you feel like this is your hometown store and well go out of their way to help you in any way possible

Always there to help you with anything related

Very helpful staff, always has popcorn ready. Its what you would expect from an ACE...maybe not the cheapest, but you will definitely save time over home depot or Walmart because someone will greet you at the door and get you what you need. This location is an independent store, unlike most in the area, which are Elders Ace.

Good inventory great service

Awesome store, always helpful and always super friendly!!

Really nice folks. Always eager to help you. Problem is, unless your question starts with where is.. then chances are they cant answer you. I am not a professional carpenter, but most of the time I stump them with what I feel are pretty basic problem solving tasks (e.g., what do you recommend for..., how best can I....). It is also a fairly small Ace compared to some around.

Always friendly, helpful and most of all... thankful.

Neat and clean price not bad for a small hardware store

Theyre always very friendly and extremely helpful.

Decent selection, average prices

Always great, friendly and knowledgeable staff. Fast in and our with prices competitive to big box stores.

Courteous folks. They wanted to make sure that I was being satisfied!

I love Ace hardware and this one is close lol

Nice variety of hardware tools and supply very good staff

Friendly and knowledgeable staff. Great selection! Ace is the place...!

Awesome customer service, I am always treated like family. Love me some Ace Hardware in Lookout Valley!

Love this place !! Our Home Town Hardware Store.

Great place

Friendly and helpful as soon as you walk through the door.

Clean store. Very friendly. Willingness to help

Always friendly smiling faces thats knowledgable for any project your working on!

Overpriced

Local hardware where everyone is friendly and easy to find what I need.

Always helpful, always making sure you’re taken care of. This is a 5* store!

Robert was so helpful and professional, what a great hardware store!

This is a great hardware store that focuses on customer service.

Quick service, paint mixed to order in 10 minutes.

Nice

Great repair service. Brought my Shindaiwa weed eater in they tighten the bolts and put a new piece no questions asked.

Great staff, always willing to help

They gave me great service!I like going places that do that...!

My local hardware store and they always have what I need.

Great and friendly service by everyone in the store.

Super friendly very very knowledgeable people works there

Had just what I needed to finish the job.

One of the Best Ace Hardware in Chattanooga.And it is independent owned.

Free popcorn very helpful staff

Always the best hardware store to walk into

They were nice and very helpful!! :)

Always so friendly and helpful

Very helpful employees

I think it is a great place

Great staff, close by, good merchandise

VERY helpful employees!! 👍👍

Nice Ace Hardware with helpful, friendly staff.

They had it! And knew right where it was.

Good and helpful people.

Always helpful,stocked well.

So helpful and friendly!

Sucks

Friendly and fast

If they dont have it they can order it

Convenient location and they are always helpful

Always friendly and very helpful

Very helpful staff always

Very helpful