I absolutely love this store! They have a great selection. The staff is the best part. As soon as you walk in, you are greeted and their ready to help you find whatever you need. Its so nice to see friendly people. Always have a nice time shopping there! So I happily give them 5 stars!!

Friendly and helpful staff. Would have higher rating but unfortunately they have a very limited selection. I advise calling to see if they have what you are looking for in stock.

Awesome hardware store! The staff is very friendly and they have everything you need!

The staff was very helpful and welcoming. Knowledgeable and eager to make sure I got what I needed right the first time. I’ll definitely make a return trip

Willis did a wonderful job today, Im a disabled Veteran and my wheel chair was missing two screws and he replaced them for me, I promise any other large hardware stores wouldnt have done that. Please support this hardware store for great service.

Was completely ignored they did not have much of a selection of anything especially drill bits is what I was looking for they never asked if I needed any help and I walked by them three times didnt think I would have to say anything usually customer service speaks up and asks if anyone needs help but nope they didnt

Looks like they are going out of business. they have barely anything in stock

The employees are always so helpful. AAA++++.

The young black lady was super nice. Very helpful she deserves a raise.

Absolutely love the customer service, would definitely come back again if I need more help

Good customer service. And quick check out

What a sensational experience. I love it.

Been here many times, right across the street from my Home/Office. Usually if its something I need here at home, planting soil, plumbing issues, or wasp spray...its right there...If I know I need something at a job before I head out its quick and convenient. The employees are always quick to ask if you need help finding anything and will always take you right to it and discuss options with you. The sweet lady at the register is always so nice.

Best old fashioned customer service very helpful

Did a good job in helping

In and out easy. Tended to Immediately

Great people. And decent prices. If they dont have the part youre looking for, they will order it. Always a good thing to support a local store.

Very helpful place

The people here are very kind and helpful

The staff here are very respectful and helpful

I have called twice today both times someone has hung up on me when they answer the phone you can tell they hate there job I would fire them. I work 30 years to the public if you have a business you need to help your customers

They should sell bicycle engines!

Glad theyre moving. Nice store, but hot.

This local store has EVERYTHING! Competitive pricing, helpful staff, and quick check out. You don’t get service like this anywhere else. Thank you for always helping me find what I need.

Cameron helped me find painting supplies for my spare bedroom. He was polite and helpful. Now I am all set to get my spare room remodeled! Thanks Cameron!

Went in to see if I could get help with figuring out what blades I needed to get for my mower. No luck. Went to ace up the street. They had me pulled up found the blades and checked out in under 6 mins! I try to support local but places like this make it hard!8/3/18. 4:00 PM

Always have everything I need

Very convenient and helpful staff

They didnt have what I needed in stock but the friendly employees made the trip worth the time spent

Best hardware in Chattanooga. I have been going here for 30 years and this place never disappoints. They have rekeyed my locks and my heart. 💛🔐

Does not have things you need like Ace Hardware

Saves all kinds of time they have things the big stores dont carry

They need to fit the time of closing to 7 cuz there not open till 8. They close at 7pm ..

Very friendly and helpful! Not only did they help me get exactly what I needed but also showed me how to use it!

Well this store will help find what you need . And there employees are very friendly . Even though it is kinda strange going in there with a new owner and new employees . I got used to the old owner and the old employees that used to work there . But there still a friendly hardware store .

Did have everything I needed , thanks !

Jake and his staff are always helpful and knowledgeable.

The staff here are so friendly and helpful!And if they are out of what I need that day they order it and it comes with 2 or 3 business days.

Very helpful staff. Store has more to offer than one would expect.

Awesome staff was extremely helpful very fast and knowledgeable! Helped us out of a big emergency!!!

I bought a leaf blower from East Ridge Hardware got it home ran a couple of times would not start again after that went to make a return with my receipt they will not replace it or refund the money and said I will have to deal straight with a manufacturer was a big hassle still got the leaf blower still wont run will not buy nothing from that store again and I suggest no one else does as well

Always helpful and quick.

Local hardware store. Easy in and out.

Prompt courteous service

Very disappointed. No knowledgeable Employees.

Its got what I need

I called to find about a price on some supplies & James was very guick to answer and locate what I was needing.

I bought a Remington weedeater 2 weeks ago will not run and would not swap it out for a new one place is a RIP off!!!

Always have the parts i need

Helpful and friendly associates

Friendly knowledgeable staff

Very helpful!

Review

Friendly local