Sweetest crew you could hope for. But yall gotta stir the apple crisp latte. It is imo the best holiday flavor of all time, but I keep getting a drink where the top 80% is so-so slightly apple coffee and the bottom 20% is a semi solid sludge of apple flavor concentrate, even after cheerfully requesting to stir it really really well. Come on team, stick a spoon in it and spin it around a little.
Ali is always so sweet and chipper! Shes fast in the drive thru but always takes time to ask how you are. Excellent customer service. Ali needs a raise.
We go to this Starbucks at least 5 times a week. The service is great and the staff is very helpful and courteous. There is one staff member, however, that goes above and beyond the call of duty. Her name is Susan J. She treats us as if we are family and is always so encouraging.
The adorable barista kindly bought my drink for me when I realized Id forgotten my wallet and wouldnt let me pay once I found it. Wish Id gotten her name to thank her directly but it didnt occur to me until later. My kiwi refresher was great. Staff gets a 10/10 from me, great service
Great drink but my Vanilla Bean Cream Frap tasted like caramel.
We love our Gunbarrel location !!The baristas are always kind and helpful .A special shout out for Susan J who is FANTASTIC and has become like family to us.Thank you for all your hard work Susan and manager, Noel.
Staff is really nice and quick. They always seem to be out of something or everything. It gets a bit frustrating especially ordering online
Ive noticed my Last few visits at all Starbucks, that theyre loading the MACCHIATO drinks Down with MILK!More than in previous YEARS!IT TASTE LIKE WARM MILK!This was my LAST Starbucks visit. For good!I even removed my Apps & Free Drinks and threw Away my gift cards for them.Theyre definitely not the Starbucks of past years.
Need to be more helpful to delivery drivers. We are out here to make money and help your customers.
All day everyday the customer service and products are amazing!
Caramel Machiato is one of my coffee that i love to drink. And this our favorite meeting place too.Theh have a lot of varieties of coffee from hot or you want cold.
Coffee is fine but this review is only for the location. Drive through lines are long and outside seating is too close to a busy road to be enjoyable.
Awesome as always! This place never disappoints and I always leave feeling valued and appreciated. My daughters and I visit at least twice a week for “Our time.” The barista was so friendly and helpful answering my questions about the new Pistachio Latte. The coffee tastes great as always. Thanks again for another wonderful experience!
Service was great and the guy at the window even let us know about events going on in town. Great service will visit again.
How are they not going to know how to make a LARGE Mocchiato
Super friendly staff
Always love going there. Employees are great product is the greatest
Yummy Vanilla Cream Cold Brew!!!😋😋😋
They girl didnt really seem like she wanted to be there !! I was rushed out the line I ordered a large and got a small i didnt go back because I was afraid of he doing something to my drink . I wanted to ask her about the rewards program but like I said I was rushed she got my card closed the window gave me NY drink closed the window after giving me the wrong size drink.
This Starbucks is by far the worst one in the mall/ East Brainerd area …. They are extremely slow and I’ve been sitting in line for 15 mins
Great Store! Enjoy it...
Best drinks ever
Not to knowledgable of starbucks but the drink i did get was awesome!
I enjoy coming here. I always use drive thru due to my job i am always on the move. The people are always warm and welcoming. The drive thru line is always moving every couple minutes so i am never sitting more than 4mins. Keep doing a great job guys!
Great hot Mocha. Fast service
Perfect drink every time
Sonehow our pre order wasnt right
Might be the slowest Starbucks Ive experienced.
I love the ice cameral macchiato and the white chocolate caramel macchiato
Practically lived here in grad school. Friendly staff and excellent service. Areas are always clean, its a nice cozy place to study or read. They have plenty of seating and outlets to plug in your electronics;as well as free wifi. Outdoor seating is nice, especially in spring and fall.
Great sweet tea, when I cant get it somewhere else because of the prices. Wouldnt go every day they are too high. You can go across the street get a cup of coffee and a snack for what a cup of coffee is at Starbucks. Sorry
Nice people work here and they love it when I bring my dog.
Good service. They always make the coffee just the way I like it!
I like this Starbucks location. Not as crowded as the Mall location and usually faster at the drive through.Tried the new Iced Apple Crisp Macciato today. If you like sliced apple flavor you might like it. Tasted like fall.
Susan at the drive thru was beyond sweet and amazing love when you feel like they love the job so they treat you good!! Susan your wonderful thank You ❤️❤️
Better than most shops. The coffee is almost as consistent as when I make it at home.
Good attention and fast service.
If you like spilling coffee on yourself this is the place for you! they cannot put the lid on right to save their lives.
Love this place
Waited in the drive thru line for 20 minutes, was given a piping hot cup of water with no sleeve, paid for steamed almond milk in my tea, and yet there was none in there. Could not get my money back because I didn’t realize until I was well down the road, and they’d have been closed by the time I got back there.
Very friendly stuff!
I dont actually drink Starbucks. I was riding with my mom. But the people were nice in the drive thru.
Awesome! Was in a morning rush, but the line went so fast! Friendly people too!!!
This Starbucks is not as busy. They are always warm and welcoming and even a little social. Great place!
I pronounce the drinks wrong all the time and this Starbucks is so patient with me. They just politely correct me and provide me with the right pronunciation. Just FYI, its a caramel machiatto not a caramel macho-tah-toe. If a 5 star rating equals a venti, this Starbucks deserves a Trenta 💯
I love Starbucks specially the white chocolate mocha frappuccino
Service great, clean establishment, what I ordered was good, but it took way to long come on its coffee and it shouldnt take that long to fix anything they have. Sorry just being honest.
This Starbucks is clean and quick with their orders. The employees where also very cheerful and fun to talk to in our brief interactions. Coffee? Drown right, drop dead, wonderful. As usual.
Ridiculously slow. I waited in the drive thru for almost 45 mins. and there were only like 4-5 cars in front of me.
Quick and friendly!! My white mocha was perfect
Customer Service was Great!.! Everything was Everything, Except the CHEESE DANISH were NOT Heated/Warmed-up.
I love their Mocha Despacho Fappichino
Normally Love my Starbucks but on this day they dropped the ball.
Fast service
Customer service! So important and the staff delivered!
Service is 100x better in the past year. Love everyone here! Always have a smile on their face and super welcoming.
I didnt go there. My doctor is right behing it. I couldnt afford a cup of coffee there.
Thank you Starbucks for having such KIND and CARING employees!! I had to re-order my sisters macchiato because she said she wasn’t going to drink it .... SHE said it didn’t have any flavor and was watered down. Mine however was delicious! 😍 I went in and ask RYAN and HANNAH to please help me out and they could not have been more accommodating. Went out of their way to make sure she was very satisfied with her drink. I can’t tell you how much this meant to us!! Starbucks you are 1 in a million. Thank you so much RYAN and HANNAH. You deserve a shoutout for going above and beyond!! ❤️
Consistently great service! After all it is Starbucks. While this location is busy most times bat I go, they always greet me and it doesn’t feel like I’m ever waiting hat long. The patio is great for most days to just meet up with friends and we have even had work meetings here because of the location and great atmosphere. All Starbucks locations have a great feel but on any day this is the spot to stop!
Super clean. Fast service.
Great coffee
No matter what location, I lo e em all
Always quick service. Ive never had a mistake on my order here. The staff is great too!
Always and forever my favorite location! Staff are friendly and helpful and make the drinks perfectly. Never a long wait either inside or going through the drive thru, which cannot be said of the other nearby locations. Never too crowded and overall a great spot. Been many times and would definitely recommend.
Horrible.Staff always slow
Amazing coffee and Amazing staff!
Friendly employees and decent speed of service.
Wonderful
Wont catch me dead in one of these places. I grind my own beans and make great coffee at home, thank you very much!
The Sbux nearby is closed for renovations, so this one was slammed. You wouldnt have known it though because they were really fast and didnt make many mistakes. I was super impressed!!
Very slow!
Easy to get to and fast friendly service.
Always listen to what we ask. If a mistake is made they correct it with no problems. Always quick. Nice staff. Ordering ahead has been amazing. They always have it ready.
My favorite coffee ☕ and great little food items too
Beverages made exactly how we wanted them. Service was quick. We ordered from the mobile app. Was ready in less than the estimated time.
Great coffee and staff
Everyone is friendly and thoughtful towards dietary restrictions (personally vegetarian). Its a bit busy, but always worth the trip.Dont forget to tip your baristas, they work really hard.
Great service as usual. ordered the nitro cold brew for my employees and they loved it! They ordered with vanilla and almond milk
If like coffee
My pups loved there pupichinos
Friendliest Starbucks team in the Chattanooga metro. Like all stores in Chattanooga, this one has been recently renovated.
Friendly staff! Frappuccino tastes good as with all starbucks.
Used the app to order. Everything went smoothly , friendly staff.
This is a great Starbucks location. The employees are amazing and they never disappoint.
Clean, very nice staff and great drinks. Great place to hangout and drink coffee while you read a good book or work on your laptop. I would recommend this location to family and friends.