Duane and Cindy worked with us to get new carpet installed on the entire second floor of our home. Duane was with us each step of the way from picking out the right carpet to checking up on shipping delays (not their fault) to making sure the installation went smoothly (it did!). I was impressed with how quickly they resolved issues and how responsive they were to our questions. Not to mention we LOVE the carpet itself. It was beautifully and carefully installed and looks seamless. The softness and color are exactly what we imagined. We couldnt be happier with working with Carpet Plus and would absolutely recommend them!

I called to see about a quote for hardwood floors with installation. I live 10 min outside of Scottsville. The person I spoke with literally was rude and said you can buy the products from us and find your own installer we don’t come out there! Ummm why would I ever give you my business? Especially if you aren’t going to instal the product! Oh well, hardwood flooring is a big sale and I wanted to do my whole house! Their loss!

Cindy was super polite, patient, and extremely helpful and informative.

Great customer service and quality workmanship. Highly recommended!

Great selection of quality products and the staff are friendly and knowledgeable.

We had stair runners installed in our new home by Carpet Plus. The entire process was seamless, from meeting with Ed at the shop to pick the carpet to installation. We’d choose them again or recommend them for any carpet installation in a heartbeat.

Had Carpet Plus replace carpet with hardwood flooring in my home office to match the hardwood in the hallway. Mike was a big help in matching the wood. Everything from initial contact to estimate/measurement visit to installation was top notch and the results are excellent. 5 stars reviews here seem to be well earned in my experience.

Awesome service both in the showroom (where they took their time with us) and at installation (where they were fast, efficient, friendly and caring about not making a mess). Would definitely recommend!

The staff at Carpet Plus were extremely helpful and professional. I was able to get right through to Michael who was my main contact easily whenever I had a question. The installers were on time and the job was done expertly. I had changed my mind on the color/type of carpet and Michael made the changes without skipping a beat. We have several rental properties and have used various companies for carpet replacement/repair. My experience with Carpet Plus was excellent and I highly recommend them for any/all carpet/flooring needs.

This is a top notch outfit. Easy to deal with, responsive to questions and the floor installers, Michael and Richard, were absolutely fabulous. Careful with furniture moving and real artists in laying the ENVEE rigid core, drop lock planks by Advanta. If there were a sixth star, I would give them that too.

These guys did a fantastic job installing a carpet runner on my stairway. They were also very nice to work with. An excellent locally owned and operated business

We had some difficult and complex problems with our floorspace and layout, but Mike and Duane were top notch in finding perfect solutions for each problem . Their installers were the best we’ve ever had, and both our wood floors and carpet look wonderful. We’ve done flooring in five different homes, and these guys were the best we’ve used!

We hired Carpet Plus to install hardwood floors and carpet in our town home. We had not moved into the town home yet and in fact, were managing this job from another state. Carpet Plus was extremely helpful, professional and delivered the work on time, as promised, to perfection. When we finally arrived and saw the work, it was just as I had hoped. Perfect new floors, gorgeous carpet, everything clean and pristine. I cant say enough good things about how patient, accommodating and helpful Duane and Mike were throughout this process. I highly recommend them!

They did a great job replacing my kitchen floor. It looks beautiful! Scheduling was easy, as was communicating with them during the project. The guys who did the installation were very friendly and polite. Would recommend them!

We are totally satisfied in every way! We had a large master bedroom and sitting room to carpet. Ed found exactly what I was looking for, got right back to me with measure and quote. The installers were efficient and courteous. They also sold me pad for an old oriental rug I had and it is so much nicer now - they even cut out the spot where there is floor outlet. We will definitely go back for all our carpet needs. Five star!

I am happy to support a local, family-owned business – especially when they are friendly, have a wide variety of quality flooring to select from, and possess a work ethic I can relate to. We decided on cork and brought several samples home to choose just the right pattern and color (there are many). It looks fabulous, really stunning, but I can’t take all of the credit. We got an install date right away, they showed up as they promised, the installation was impeccable (believe me, I am fussy), and our freshly painted room was immaculate when they left. Highly recommended!

Building a new house can be overwhelming. Swimming in selections, I was relieved to work with a vendor like Carpet Plus. They were friendly, respectful of my budget and ultimately helped me find a carpet that was both practical and stylish. Given their installation teams stellar reputation, Im confident that the carpet in our first home will last.

Have used Carpet Plus twice in my current home over the past seven years since I moved to Charlottesville. Just used them again for a home renovation of a different house when my contractors carpet company caused a bit of a problem. Carpet Plus stepped up, took over at the eleventh hour--I got a better quality product for a better price with prompt efficient,professional and pleasant service--just as they had in my two previous experiences. I am definitely a fan

We had another great experience with Carpet Plus. Mike was very helpful and the installers were great. Thank you.

This is the second time we have purchased carpet from Carpet Plus and we were very happy with the service. First, it was great to talk with someone who could explain the pros and cons of various carpeting without suggesting the most expensive carpet. Scheduling and installation was a breeze. My husband works at home and the guys laying the carpet were cognizant of his need for quiet when he was on conference calls. Everyone we came in contact with during the purchase and installation were professionals in attitude and service.

Love my new carpet! Ed Mallan was awesome to work with!! Incredibly patient and did his very best to ensure I got a carpet I loved that was within my reach. Excellent communication! Installers were awesome as well!!

Nice selection. Clean store with very helpful staff. Comparable pricing to other stores. Installation team was efficient and friendly.

I had a great experience dealing with carpet plus. They are extremely helpful and did a wonderful job with my carpet!

Carpet Plus is the best place to buy flooring in Charlottesville. They are a family owned business, yet operate with the utmost of professionalism. It is clear that everyone associated with the business takes pride in their work. The installation was excellent, and the carpet we purchased was a great value. I highly recommend Carpet Plus.

I purchased carpet and vinyl to refloor an entire condo. It turned out beautiful. Duane Casisss expertise in helping me make good decisions about both design and price points was so helpful. The installers were excellent - came when they said they would and finished in the time that they estimated. There was an issue where the kitchen vinyl got a tear as the refrigerator was put back into place and Carpet Plus replaced that without any hassle - in fact they were gracious about it. Ill be doing business with them in the future.

Carpet Plus was fantastic - from beginning to end. Everyone was extremely professional and helpful. I will definitely use them again for any carpeting needs.

My experience with Carpet Plus was more than I hoped for! The staff was helpful, caring, and patient every step of the way. I have worked with Carpet Plus on two projects within the past six months and I could not be more pleased with the finished product of both!

Wonderful experience with carpet plus! they came to my rescue when a remodel wasnt turning out the way it should. what I love about them: they responded quickly; had fair pricing; made my problem their problem and helped solve for it; scheduled me as quickly as possible; gave great advice. Ill be back!

This place is HANDS DOWN the place to go for Carpet anywhere in the CVILLE area. From the moment I walked in I was greeted warmly and given many great carpeting options at different pricepoints. Ed came onsite and was as professional as they come... A speedy estimate and a few weeks later the carpet was installed. Ive had 20 plus years of experience with different carpet stores and without a doubt I will not use anyone but CARPET PLUS in the future. Thanks Duane & Cindy for running an expert operation!

Had a great experience with Carpet Plus! From the showroom to the install we experienced professional service, friendly service, quick responses to email/phone calls, reasonable pricing and quality work. They even fixed a bad carpet job laid by one of the big box stores in town and laid vinyl and it all looks great.

Terrific selection and great staff!

We have had the pleasure of working with the folks at Carpet Plus on three projects. Carpeting, vinyl and cork flooring. The products, workmanship and friendly professional service will keep us as loyal customers.

After 2 other jobs performed by Carpet Plus we knew we would have a good experience doing the flooring in our new laundry room. Our customer representative, Ed Mallen, was efficient and courteous. It took very little time to find a flooring product that more than suited our needs. And when we saw the estimate we were pleased that it came very close to our contractors allowance which had been based on inferior big box hardware store materials. Ed came the next day to measure and order the materials.Delivery was the next business day and installation was done as soon as the materials had acclimatized to our subfloor temperature.The interlocking tiles we chose look great and we are so pleased with how they feel under foot.All in all it was another good experience at Carpet Plus.

Great assistance, super friendly staff, wouldn’t think anywhere else for flooring!

The staff was very knowledgeable, the installation very professional - overall a great experience. I highly recommend Carpet Plus.

This is the second time I have worked with Carpet Plus. The quality of their carpet is the best and their customer service couldnt be better. I will work with them again.

Weve utilized Carpet Plus on two occasions in the last several months in association with an addition to our home in Madison, Virginia. The first job was carpeting an 1,100 SF basement addition and the second job was the carpeting of two new staircases. In the store , we found personnel to be both helpful and knowledgeable with respect to bith carpetind padding. At our home, their installers were courteous, professional and caring for our home interior. On completion, debris was cleaned up and removed.There are many places in greater Charlottesville that sell and install carpet. The best provide high quality at reasonable prices- not the cheapest, but the best. We talked to a number of them before selecting Carpet Plus. We made a great choice, we would use them again and we recomnend them without reservation.Bill and George Ann Birkhofer

A pleasure to work with this very professional team

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