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Griffin Tire & Auto - Little Rock Rd
2500 Little Rock Rd, Charlotte, NC 28214, United States
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Griffin Tire & Auto - Little Rock Rd
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Jo
Review №1

Wow this place is GREAT! Picked up a bolt leaving Charlotte Airport which left me on the side of the road. Roadside Assistance towtruck 2+ hours before arrival at 3PM. Not a lot of wiggle room if they are later to get to a service shop to repair or replace. Griffin tire was the closest place according to maps. Called them and spoke to Chuck who I must say was awesome and super helpful. He recommended another tow service that had me at the shop within the hour. They were fair and honest. Patched the tire and sent me happily on my way. Chuck and Dre the tire technician exceeded any expectations I had and were fast and friendly at getting me in and out. Highly recommended, very competitive pricing and excellent work. If you need help with tires in Charlotte or the surrounding area give Chuck at Griffin Tire a call you wont regret it. Thanks again Chuck & Dre! Another satisfied customer made it home safely.

Ra
Review №2

Went to a big chain tire store for them to repair the nail in my tire and they told me I would need a brand new tire.Called Griffin Tire & Auto Little Rock (purchased the tires from here) to see if they had my tire in stock & Chuck was extremely helpful and friendly. When I arrived and they looked at my tire, they said they could repair it and I didnt need the new tire.If you need any help with your car, this is the place to go! So grateful for Chuck and for the truthful mechanic who worked on my tire so I wouldnt have to buy a new one. Thank you so much for your help and wonderful customer service!

Ja
Review №3

That was the worst service I ever experienced i have a fleet of vehicles and was going to do business with you after that form of robbery I have to rethink things and would also like the owner to reach out to me for an explanation

Fa
Review №4

Oil change and tire rotation very timely performed.

JA
Review №5

I wish I could give Griffin tire a 10 star, (Chuck) the manager of the store is incredible, each and everytime i deal with him the service is top notch, always in and out and at a more than far price, very easy to deal with, always goes the extra mile for me and my customers! If you dont have time to wait, drop your car off he will work it into the schedule, As a local paint & body shop, thats appreciated when not only i see it, but my customers do too! Great job man, I will continue to send business your way. The people make this location the best it can be. I will continue to refferal everybody i know to you!!Thanks Chuck for all your hard work much appreciated!!

La
Review №6

Chuck has always done me right. Never felt cheated or that they were trying to get over on me. Have gotten inspections, tires, engine work, AC refresh, and brakes all from here and have always been treated right.

Fa
Review №7

This place is a Hidden Gem! I come here all the time for my car maintenance and I’m always blown away at the awesome customer service. It’s almost never a wait. The prices are reasonable. Car repairs can be pricey. As a single woman I always hated going to the car shop some places like to take advantage of us. The staff here are very knowledgeable and will give you their most honest recommendations. I’m glad I found this hidden gem 💎

Su
Review №8

Chuck ALWAYS goes out of his way to help me with my tires. This time I purchased 4 new Michelin tires from him. My husband and I are very happy with the service we receive from Griffin Tire & Auto Neighborhood Tire Pros!

Sh
Review №9

Chuck was awesome and they had the special tire I needed in stock

Ni
Review №10

Love this place. Chuck and the rest of the guys are great.

Ke
Review №11

This last visit, I had my inspection done. But Ive been here for oil changes, tire repair, etc. The staff is always polite and professional...Mr Chuck is the absolute best! Ive never felt like Ive been taken advantage of as I have been in places like Firestone...I go out of my way to get to Griffin.

Yo
Review №12

Been there twice both times I was treated the same and the manager/owner I think call and told me things he noticed and was concerned I loved that..Any of my car care NEEDS I will definitely be go there..Wonderful experience💪💯

Ro
Review №13

Got there and he said he couldnt take me they had to close store due to no workers.

Am
Review №14

Cannot say enough good things about this service!! I was referred to Griffin Tire & Auto and couldnt be more thankful I was. The staff was friendly, helpful and honest. The service was excellent, my car ran better after leaving here than it did since I bought it! Will definitely be returning for future repairs/maintenance and referring all my friends and family!

Ro
Review №15

Excellent service! Done in a speedily manner at a fair price. Very trustworthy

Je
Review №16

Great experience and service!!! I am definitely recommending Griffin Tire to people I know. Employees seem to enjoy working there together because of their camaraderie and teamwork. Thanks for the service during difficult times!

sa
Review №17

Will not take my car anywhere else for my tire. The customer service is exceptional

Pa
Review №18

Great business and friendly service. I loved it here. Im from out of town and they were very helpful and considerate. I am very ecstatic of their services.

Ro
Review №19

Great got in and out at a good time.Every one friendly.Nice and clean.Fair prices for the work been done.I will be back again.

Ca
Review №20

Very rarely have I paid $40 for a standard 5w30 Castrol oil change, but the staff at Griffin on Little Rock Rd is friendly and fast so Im willing to pay the extra $20 premium for the extraordinary service. Thank you!

Ri
Review №21

Received professional service in a reasonable amount of time.

Br
Review №22

Heading home from work my tire pressure monitor came on indicating that my tire pressure was low. I pulled into Griffin Tire as they were the ones that had installed my tires. They checked pressure in my tires and put air in one of them and told me to watch it. When I got home I checked and found a nail in the tire so I drove back to Griffin. By this time its 5:00 and they were closing in 30 minutes but they told me they could fix it if I could wait. Truly great service and really appreciate the fact that they cared enough to not leave me stranded.

Ty
Review №23

Griffin Tire is the shop I trusted with my vehicles for 4 years now. They are accommodating when it comes to giving you quotes and will try to get you the best prices they can. Service is dependable and trustworthy. Unlike most Auto shops, Griffin will give recommendations on maintenance or a longer lasting product for your investment but NOT give off the notion they just want to sell(push) you products/services you may not need or could be delayed slightly longer.

Pa
Review №24

Great place for tires and service. Chuck works the counter and is super friendly and helpful. Guys in the shop are quick to service also. Will come back here again.

ro
Review №25

Did early appointment 8:30 They open at 8:30 Also there was 2 ladies had service repairs done very please of the service I church van service but I bought my car IWas VERY PLEASEDROSIE FOARD

Kr
Review №26

I went to the Little Rock location for my car to be test drove, to see if I needed struts or any other front end service. When my car was ready, I was charged $45 for an oil change. Consider I had just had an oil change somewhere else less than a month ago. The clerk was trying to fast talk me, telling me my oil and filter were dirty. Then offered to take $45 off my next visit. I didnt have my original request handled at all.

Ed
Review №27

This business is A1. You are always met with a happy to see you greeting. Chuck is a great guy and always provide great customer service. The mechanics are very knowledgeable and professional. My experience with this business is always pleasant and I am always treated with care. Thanks to Chuck and the gang for always giving me a great experience and joy when my service request has been satisfied.

As
Review №28

The Staff was friendly. And I got what I asked for ! I will definitely be back. My car rides good 🙌🏾

My
Review №29

I am so grateful that I found this company, and they have been such a blessing to me! I trust them completely with all of my auto needs, and they have never let me down. Chuck is amazing, and the entire staff handles you with such care. I wouldnt think of going anywhere else, they take wonderful care of me and my automobile!

Ka
Review №30

Fixed my flat on my first visit for a very reasonable rate. Went back to get my car inspected and they were quick and helpful as usual! Will keep using them since theyre great and convenient to my work.

ch
Review №31

I have used Griffin tire twice for my auto needs and they where great both times

Jo
Review №32

Great people here! They do great work and provide you with the best options

GL
Review №33

Great Service and excellent pricing. Welcoming and super friendly staff. I recommend Griffin for your car service. I have two cars that Griffin services and I am extremely pleased with their work. Try them. I guarantee you wont be disappointed. 😁

Ki
Review №34

Always fast and courteous service !!

La
Review №35

My co worker recommended this location and Business to me. Chuck was Professional and also friendly. The coffee was hot!+☺️ I just came for a Oil change.. Estimated wait time...20 minutes. I pray that this isnt a one time deal. I hope my next visit, be the same.🤞👍

Pa
Review №36

Just passing through on vacation. The customer area and rest room were very clean. The men were especially nice and friendly. Had a new tire on my car in less than an hour and we we’re on the road again. If I lived closer this would definitely be my choice for tires and oil changes.

Li
Review №37

Chucks personality and warm humble spirit makes your wait while getting car serviced pleasurable😘

Lu
Review №38

I had one of the best experience in the world .Stop in early in the morning with my daughter who is a regular customer. We drop my car off for a oil change got it right end and it was ready when we got back!! The gentleman at the front desk such a jolly man keeps you smiling and laughing he such a sweet and friendly man!!! Like family I have taken my daughter car there before but this was first time I had work done my car. But he knew me he make you feel 💯 right at home!! Great prices and great work!!!! Thanks 😊😘

An
Review №39

Fast, courteous, friendly, reasonably priced... just an all around pleasant experience for me. I will continue to visit this location for my automobile servicing.

As
Review №40

Love them people

Bo
Review №41

Friendly. Reasonable. Honest. Good Workmanship.

Ci
Review №42

I have used this Griffin tire location for over 12 years and have always found them to be great. Pricing is fair, work is quick and fine right the first time.

Mi
Review №43

I wasnt happy to have to purchase a new tire today, but Chuck got me a tire asap and installed it as soon as possible to keep me from being stuck. Price was great in comparison to other tire shops. He was very nice and communicative!! Will come here again in the future!!! Thanks again!!Crystal

Pr
Review №44

It was Wonderful! I was recommended by my sister. Will be using them again, and sending them customers, also.

Br
Review №45

We have been taking our vehicles to Griffin Tire & Auto for the last 5 yrs or so and we always receive the very best care and service for their team. Thanks Chuck and team for taking excellent care of all our auto needs! Foundation Repair Services, Inc.

er
Review №46

Good front-end service just a mechanic in the back didnt put my spare tire back under the truck it was lazy and didnt look inside for the tools in order to complete the job had to wait an extra 15 minutes for this to be done.Chuck redeem himself my second time in provided outstanding service go see him will take good care of you.

Su
Review №47

These guys are awesome. Take time to explain. Doesn’t make you feel like you are a bother to them. Kind, polite, & smiling!!

Kn
Review №48

My wife went there this morning to get four tires. She was told they didn`t have her size at this location, but could get them from another of their locations in a few minutes. Well they did, and my wife says she received very courteous and speedy service. I highly recommend.

De
Review №49

Fast service and reasonable prices

Da
Review №50

Went in for an oil change. Fair prices, quick and professional service. Ill definitely come back when I need something.

Jo
Review №51

5 stars is an Understatement!Glad I found Chuck & his shop!Theyre AMAZING! Keefer Jeep Service dept. Screwed up my brake repair so BAD it cost me another Brake job, Rotors & Calipers.But Chuck fixed it correctly & for a Very Fair price!I am more than pleased with them & HIGHLY RECOMMEND THEM FOR ANYTHING!This is the only shop My Boyfriend or I will ever use in the Charlotte Area!Thanks again!!!!

De
Review №52

These guys are great. Knowledgeable and honest. Rare thing these days. Would not go anywhere else.

Pa
Review №53

Super nice guys. Would recommend!

je
Review №54

I have had oil changes, yearly inspections, and tire repairs done. I am obviously female and unfortunately am taken advantage in these situations. Griffin Tire, namely Chuck, who is the face of the establishment, has treated me with the utmost respect and kindness not to mention work performed is spot on...no unnecessary repairs padding the bill and always done in a fast and timely manner.

be
Review №55

Came in for breaks, had an appointment at 12. Came in 15 mins early . My car didn’t even get started and worked on until 3pm because of another car having the (headlight) (just one ) worked on , then had to wait for his lunch (now 3:45), then was told there was nothing wrong, my breaks .......they still squeak and takes long to break - let’s hope I don’t die - Worst experience- Do 👏🏼not 👏🏼come 👏🏼here👏🏼. First and last visit.

En
Review №56

They do good work. Balance tires really good.

Jo
Review №57

These guys are amazing. Old school care but very busy because people love them. If you want people that go above and beyond not only for you but your vehicle I definitely recommend these guys. The ONLY mechanics in Charlotte I use and recommend.

Er
Review №58

Staff was very friendly and quick service. The gentleman was able to look up my cars info and knew exactly what the regular oil was. Didnt have to have any debate. Also, biggest selling point, pro military. We were evacuated from naval base in Charleston and they gave us a great military discount and talked to us about the town. Really are the neighborhood guys.

Ka
Review №59

Road tripping to Boone from Jacksonville and had the unfortunate luck of a flat tire on the highway with our infant and 3 year old. We brought our car here and they got us back on the road so fast. Chuck was very helpful, courteous and even put cartoons on for my son to watch while we waited. Highly recommend!

Je
Review №60

I have used Griffin Tire for over 30 years. Have always gotten outstanding service and quality. You can never go wrong choosing Griffin Tire.

Ma
Review №61

Chuck and his team saved our trip! We are from CT and had a minor repair (but what did we know?). Well the guys at Griffin knew! They fixed it in minutes and sent us on our way. We are so grateful! Thanks, Griffin team.

Te
Review №62

Great service, terrific staff, reasonable prices. I cant recommend them more highly.

Da
Review №63

Don’t go here for your inspection. Definitely NOT easy to work with. Front desk guy was cool tho.

Tu
Review №64

Ci have been going to Griffin Tire & Auto on Little Rock Road for more than 25 years, service have always been superb and this visit was no different.

T
Review №65

They do reliable work and keep the appointment time they set for you.

Jo
Review №66

Always great. Chuck, the manager is the man.

Ye
Review №67

Great service all around. Was in a jam, flat tire, need to catch a flight in 2 hours. Worst case scenario, they offered to hold my car during my trip and drive me to airport. They had everything done within the hour. Granted they needed to get my new tire from the warehouse.

NI
Review №68

Nice place, nice people

Ry
Review №69

Griffin Tire and Auto was a pleasure to work with. Their helpful employees guided me to the right set of tires for my truck. I was happy with the quick turnaround and quality of service. They exceeded my expectations. I highly recommend them. Thanks guys!

Ev
Review №70

Chuck, Ty and the rest of the Team at this location are honest kind and professional. Tire prices are very competitive. I have been a tire customer for more than 5 yrs. The location is convenient and service is great.

Jo
Review №71

Not good with alignments. Had to take my f350 to another shop in Rock Hill the day after to correct the alignment after these guys aligned it. They did a great job patching my tire. The shop in Roch Hill drove it before, aligned in a bay large enough for my truck and drove it again after to make sure it was a good job. They also corrected the steering wheel alignment these guys messed up by 10 degrees. If you have a larger truck, go to a shop with equipment large enough to do a good job.Chuck at Griffen was very professional and friendly. They just dont have what it takes to align large trucks.

in
Review №72

Always good service Ive never had to take my vehicle back after it was fixed ...chuck the counter clerk is always polite and helpful

La
Review №73

Great service. On our way to the airport, from Tennessee, we stopped at the local grocery store for snacks. Our vehicle then wouldn’t start so I walked to Griffin Auto. Chuck was very friendly and allowed me to take his battery charger to jump start my car. After I started the car and brought the charger back, Chuck had my battery and charging system tested. Everything was fine, but there was corrosion on the battery terminal. His guys took the time to clean that for me, even though they were busy with other vehicles. Chuck knew we were stranded out-of-towners, yet did all of this with no charge. If I lived in Charlotte, I would have all my vehicle services completed there.

Ma
Review №74

These guys were awesome! We were making a pit stop on a super long road trip and had a little car emergency.Chuck and crew got us out of there in 30 min and back on the road!

Th
Review №75

Very happy with the work done but price a little on the high side

As
Review №76

Awesome service, fair pricing and amazing people.

Ch
Review №77

I liked this place, I would recommend them to anyone. The guy who runs the place is a straight shooter who isnt looking to rip off people.

Al
Review №78

Chuck at the desk was funny and kind to everyone who came through while I waited, and the service techs I overheard seemed to be trying to do right by their customers. All I had done was an oil change and tire rotation but I would come back.

Ri
Review №79

Always trustworthy. Great service and customer service

Er
Review №80

Service quick, Chuck is the type of person you want to talk to about your car. Price was good.

Wi
Review №81

Convenient and they dont try to rip you off.

El
Review №82

Service was a big disappointment. Communication was poor which lead to job being performed on wrong tires. How do you patch a tire with a nail in it & leave the nail in?

Ch
Review №83

Chuck and the guys are simply wonderful. Their customer service skills are simply on point. This is a great group of people who will work hard to appease their customers.

Ga
Review №84

My car is happy and so am I. Great honest service! I recently had repairs done so I could pass inspection & renew my registration.

Ja
Review №85

Great service. Friendly staff.

Ca
Review №86

I love to go to this place at Little Rock and on brookshire. The team they have is very understanding and they did an Ossam job. See Chuck he is the reason I have became a customer . I have lot of respect for this man. And the techs they are so experienced you can depend on their work. They treat you like family. This is the reason i keep going to this place again and again

Ja
Review №87

Honest, reliable and affordable. Highly recommend.

Mi
Review №88

Excellent and fast service. Will visit again.

Ja
Review №89

Have used their services many times and they are quick, polite and affordable.

Ka
Review №90

Great. prices and customer services

Sn
Review №91

They repaired my a/c fast

Ed
Review №92

Got me in and out quickly..did a outstanding job on my car tires...will go back for more service when needed.

Ri
Review №93

Chuck is always great to have help. Was there only about 20 minutes.

Sh
Review №94

This is the Best place if something happens to your vehicle..... Chuck will get your car in and looked at and the fellas in the garage are Awesome!!!!!

qu
Review №95

Bad place. Old dude uses profanity and is very in professional. Took my car in for an inspection told me it would be 2 hours and he would call me. Instead 2 1/2 later I called them and the guy tells me my car has been ready. Why the hell didnt you call me like you said? Also be told me my High Beam bulb needed 1 replacement and I was ok with that. I walked up to my car and the light is dangling there. I told the guy and he tells me he installed the bulb himself. Bad place and just wants your money and very unprofessional . Im sorry but I felt VERY uncomfortable here. I wouldnt want anybody to experience what I did. Unprofessional. Never coming back.

Br
Review №96

Very friendly associates, very quick, excellent service. :)

Pe
Review №97

Excellent place, great customer service, helpful and very knowledgeable.

La
Review №98

The owner 🤣😊

Ti
Review №99

I never been to it but the wait is so long

Ol
Review №100

Great service but the wait is too long and the prices are too high.

Information
40 Photos
100 Comments
4.5 Rating
  • Address:2500 Little Rock Rd, Charlotte, NC 28214, United States
  • Site:http://www.griffintireandauto.com/
  • Phone:+1 704-399-6211
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8:30AM–1PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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