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North Ridge Custom Cycles
1919 Savannah Hwy, Charleston, SC 29407, United States
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North Ridge Custom Cycles
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Ch
Review №1

The best all around buying experience Ive ever had with a motorcycle. No pressure, very informative and felt great. I would definitely recommend this place and will start here for whatever my next bike will be.

to
Review №2

North Ridge is the best place to take your HD for service in the Low Country. They are economically priced, great communicators, and make recommendations on repairs needed without pushing a budget. I will be back!

Gr
Review №3

Rob is the finest of motorcycle technicians! Not to mention he has a heart of gold and is just an amazing guy.Great family run shop, cool bikes and a great selection of gear and clothing.

St
Review №4

Could not have asked for a better experience as a customer. Craig and his staff are extremely helpful and just overall great people. I was unable to come pick up the bike so Craig brought it to me safe and sound! Cannot recommend this place enough!

Mi
Review №5

I give a five star review! Needed some work done on a Harley having to do with maintenance and safety. Needed new tires. They did more than I asked and at a reasonable price. At nearly 75 yrs of age Ive always prided myself on being able to handle automotive and motorcycle repairs myself. Been riding street bikes all my life. North ridge is now my go to place for competent service! Thanks guys!

Ed
Review №6

I just bought a triumph speed master from Craig ,Very good experience. They are straight shooters. I highly recommend Northridge. I just saw 2 triumphs go by with Northridge tags!

Ja
Review №7

These boys got me rolling again. Called in while 700 miles from home, needed a tire of an odd size. They overnighted, mounted, balanced, and got me going the next day. No other shop in the area would even consider me. Great shop. They took good care of my baby. Back on the road I go. Fair price too!

Ma
Review №8

Craig and Andy were super knowledgeable, helpful, and professional. You get what you pay for, these guys do great work! Will definitely be going for more changes and upgrades to my Harley. Highly recommend these dudes !

Da
Review №9

Heading north to ride the snake in NC, my bike check engine light came on. I sent an early email to NRCC asking if they could read the code. They called me when they opened, got me into their Service dept. when I arrived. Put the bike on the computer, cleared the code and sold me a fuel pump relay for $10 just in case I had further issues. Great job guys and thank you! Terrific Dealership, in and out in 45 minutes.

Ar
Review №10

They were super cool a couple years ago when I passed thru town. On this trip they went above and beyond to help get my bike straight for the distinguished gentlemans ride, twice! So, when Im ready to get a new Triumph, Ill likely make the 6 hour drive to buy it from them.

Ly
Review №11

Family-owned business offering awesome bikes + gear and fantastic service, too!

St
Review №12

I love coming here and drooling over the inventory. The staff are very friendly and know their products! If you are in the the market for a Triumph or Royal Enfield motorcycle this is the place to go. They also have other bikes and some used ones too. They have a good selection and answer questions freely. If you love bikes I suggest you pay them a visit.

Mi
Review №13

Bought a used bike from here and it had an O2 sensor issue, brought it back to fix and Dyno tuned and cleared codes and they came back, later to find out the program they put in wasnt good for my bike with the options on bike, so for there lack of finding out what equipment is in the bike bin playing guessing game for ten months do your own research before you get scammed from here

Br
Review №14

If you love Triumph motorcycles, those is the place to go

Sc
Review №15

WOW! What a great experience, you want a new or used motorcycle? Then do not hesitate, go to see Craig or Andy. Start to finish they made this the very best experience purchasing anything EVER. Royal Enfield all day

Jo
Review №16

The staff is just fantastic. With everything thats going on it can be difficult to get parts shipped. Craig stayed in touch every step of the way. The work they did was quality and fast. Wont take my bike anywhere else.

Ta
Review №17

So glad I got to meet Craig . Bought my Himalayan from there and they were Great to deal with. Im sure Ill buy from them again. Thanks

Do
Review №18

Im an old guy who has owned almost all m/c brands and has seen a lot of shops in 40+ years of riding. I had some work done recently on a H-D Road King and couldnt be happier. This shop looks to be a gem. Recommended!

Tr
Review №19

Thieves. They treat woman like dirt and assume we don’t know anything about motorcycles.

Jo
Review №20

Had major repair work performed that required Andrew to locate and have a part manufactured by custom company specific to my bike. The work was perfect and completed in time for a previously planned ride out of town. Their pride in quality repair and customer service is second to none. Great job Andrew and Craig and the skilled technician that performed the repairs.

Ca
Review №21

Craig and Andy and the rest of the guys are some of the nicest professionals I have ever had the pleasure to work with. They go above and beyond to help you and to make sure you get the right stuff for your bike. I appreciate them more than they will ever know.

Gr
Review №22

I bought a used Big Dog that needed a lot of work. I cant say enough about the Professionalism and Attention to Detail provided by North Ridge Cycle. It use to take 30 seconds to get it started and it had a serious transmission leak. It starts in one second and not one drop of oil in the last three days. It runs a lot quieter and smother now also. Thanks to Craig and his Team of Specialists for a job well done! Greg

Jo
Review №23

I cold-called Craig from NY to do a pre-purchase inspection and pickup of a rare vintage Moto Guzzi being sold locally in Charleston.Trustworthy, knowledgeable, and extremely communicative – I was very fortunate to have found him. I also ended up having North Ridge perform some of the corrections before it shipped up here and the bike arrived road worthy and purring. For a busy shop, they gave me amazing attention. North Ridge Cycles has my highest recommendation…and extreme gratitude. Thanks Craig and team!!

Mr
Review №24

Great service at a good price.

Va
Review №25

Gentleman at the desk was very knowledgeable. He didnt push the most expensive items. He let us try stuff on, helped with information.

DE
Review №26

Awesome management and service!

St
Review №27

Awesome work. Fast, efficient and got trike to me when promised. Great guys to deal with.

Br
Review №28

Dropped off my best friends motorcycle yesterday and very much hoping that they will be able to fix it within a reasonable amount of money. They really seem like they know what theyre doing and have a very great inventory of merchandise and their shop. I will definitely let everybody know the results of my friends repair on his motorcycle. So far I feel very confident that they are going to repair my friends bike to the best of their abilities and to the acceptance of his requirements on the repairs.

th
Review №29

Craig was great to work with, love my new Royal Enfield 650gt its better then expected.

Wi
Review №30

This place is great !!!! Very friendly and professional staff. This is the only place Ill take my harley for service and/or repair. Great prices. Thank you to everyone at North Ridge Custom Cycles. Yall rock

Vi
Review №31

Found out the hard way that a tire a buddy of mine bought for his bike was too wide. We went in and spoke to Craig and he was quick to offer a replacement with a free mount and balance. Although they did not have the original size in stock he offered to order one on an even exchange! Great customer service awesome customer resolve!!

Ba
Review №32

Biggest selection of bikes from very old in pristine condition to new and uniquely individual selection. The staff are very well educated and knowledgeable in the needs and service of their customers. Satisfaction guaranteed and honest and trust worthy. Personal service for everyones needs. They think outside the box and care about your happiness and keep your cost affordable.

Jd
Review №33

Edited to add:THINGS HAVE CHANGED! Years later I find this dealership now carrying both Triumph and Royal Enfield, and strolled in to see the new models. I was treated very professionally, the place is set up well, the prices are reasonable, the showroom folk were friendly, and Im looking to do business with them on a bike I liked very much there. My first review was from 2015.Walked in to browse, in the market for another motorcycle. The guy at the counter could not be bothered to speak, even when I said Good morning twice. Then he went in the back with the mechanics and didnt come back out while I waited to ask about one of the bikes for sale on the floor. I finally gave up and left, with enough money to buy that motorcycle. Guess Ill buy one somewhere else. I wonder why they didnt want my business?

Ja
Review №34

Im now a lifetime customer. We agreed upon a date to have my chain and sprockets replaced, and a full tune up before my trip to NC. They ordered the part and promised same day pick up. Not only were their prices low, I was a day late dropping my bike off and they still moved their schedule around to accommodate Me! Incredible customer service. Thank you, Craig and team!

Da
Review №35

Bought a 2016 FLSS at the best price nation wide! I’m very happy with the bike and the REAL deal I got.

Ja
Review №36

Great people here. Every motorcycle I have own has been worked on here. They treat you well, dont get to buy or get thing that you dont need or want. Love the people.

Ri
Review №37

What can I tell you about North Ridge Customs? I can’t even begin to say enough good things about them. They went the extra mile to make my deal work. If things weren’t right, they fixed it now and no excuses. They are the best around the Low Country and probably the state.

El
Review №38

These guys brought my bike back to life. I had a tech on James island do some basic work and just turned my shadow into a mess. North ridge fixed those issues and it runs great now.

Da
Review №39

Craig and his staff provide great service. Very happy with my dealings and the repairs provided.

We
Review №40

Very professional knew what they were doing the owners have a very much knowledge of motorcycles

Ra
Review №41

I went in for 25k mile maintenance on my 03 Harley Davidson softail Springer. As soon as I crossed the threshold of the store I was greeted. They explained to me in detail what each service would cost. Even as someone who is not very familiar with the terms and lingo, they will go out of their way to make the explanation make sense. Honestly would have paid double or close to it anywhere else. I will be taking my bike here from now on.

Ke
Review №42

North Ridge Custom Cycles have always provided me with friendly sales and service! Just recently had them replace a rear tire on my Softail and the provided me with prompt and professional service. Highly recommend them. Thanks yall

By
Review №43

They got my 2016 running great could not ask for anything better LLP

Mi
Review №44

Very helpful, and very knowledgeable! Squeezed me in for an appointment over the holidays for some engine bushings, and had the work done the same day! Definitely recommend.

Ke
Review №45

The most honest shop I have taken my Harley Road Glide to the guys are very professional and very knowledgeable about motorcycles I made friends for life thanks Craig and the rest of the staff I need a large mechanic shirt on my next visit

Ma
Review №46

Cool bikes. Friendly folks. Unusual makes too.

Sh
Review №47

Craig is awesome will go the extra mile to take care of you

De
Review №48

Craig and Andy are busy as hell and I know why... its because they do GREAT work at a FAIR price. I will never take my bike anywhere else as long as North Ridge Custom Cycles is open for business and these are the guys running it! Ive referred a lot of friends...and family.

Ad
Review №49

Great Place! Lots of parts in stock. Friendly, knowledgeable service. Definitely recommend.

Ma
Review №50

Awesome guys. Fair and reasonable as well as knowledgeable. enjoyable overall experience

Ro
Review №51

They are really nice people who care about the customers and take the time to make sure you got what you need.

Jo
Review №52

They are great in price quality work friendly a great place to take your bike

Ty
Review №53

Andy and his Dad run a great and honest business and know everything about motorcycles.

Th
Review №54

Theses guys are great. Always helpful, great service.

Je
Review №55

I recently purchased a Kendon Single Stand-Up Motorcycle Trailer from North Ridge Custom Cycles, and I am VERY happy with the product and the sales experience at NRCC. Purchasing from NRCC was a refreshing change in a time of relatively poor customer service! Craig spent a lot of time with me as I made my decision on a trailer, answering all of my MANY questions (sorry Craig...). Once I made the decision to purchase the Kendon trailer, he was once again great to work with! I had a relatively tight timeline, as I was going to be leaving the state towing my motorcycle with the new trailer, and Tina worked her magic to ensure I received the plate and registration before I had to leave! When I picked up the trailer, Andrew walked me through the operation and details of the trailer to make sure I was comfortable with it. All I can say is fantastic customer service from start to finish!

Th
Review №56

Awesome staff. Staff is really helpful and knologable

JC
Review №57

Always met with a smile and the ability to get your probem fixed

No
Review №58

Love this place and the folks there are like family.

Ch
Review №59

Ive used these guys several time before for parts and theyve always been super friendly and always willing to help source a part. Top Notch shop.

Ro
Review №60

Awesome team, awesome work non expensive pricing. Does the job right the only place that has touched my new harley. Also craig will get you on a bike

Lu
Review №61

Craig is my dude, wont let you get anything unless you need it or it helps your performance!!

Se
Review №62

Friendly and fair and very informative

St
Review №63

This is one of the best bike shops in Charleston by far.Will always recommend to everyone I know.

Ch
Review №64

Not profession in how they treat there customers limited in knowledge and while they change parts (at your cost )hoping to find the problem and still not getting it fixed but they will gladly let you bring it back for the same problem and keep charging you but not fixing it save yourself some time and go ahead and take it to robbie and David at Sams performance on 61 they fixed in 3day what Northridge couldnt do in 4months truth is the truth

ke
Review №65

Excellent service

Ji
Review №66

Friendly folks and they got me back on the road. Nice to have brakes!

Cr
Review №67

The Best shop I have been to not only because of the price but the staff they know there stuff and dont bs I will be back. Save this one in your contacts

F.
Review №68

Great place all the staff are friendly and professional

Ne
Review №69

Never had any issues with this shop. They did the work well, quick, and kept me informed of the whole repair process.

Ro
Review №70

My favorite bike shop great staff

Ma
Review №71

Best shop/ dealership in town

Ke
Review №72

Excellent family run shop.

G
Review №73

Friendly knowledgeable staff always willing to help

Tr
Review №74

Fast, good quality work!

Ro
Review №75

Doesnt get any better than this good honest people treat you right wont go anywhere else

St
Review №76

Awesome staff,I highly recommend

Jo
Review №77

Very helpful

CC
Review №78

Grate guys highly recommended

Cl
Review №79

I recommend them

Kr
Review №80

Greg is AWESOME!

Ne
Review №81

They always seem to have the stuff I need.

Ro
Review №82

Craig is great to deal with

Jo
Review №83

Great place

Information
40 Photos
83 Comments
4.8 Rating
  • Address:1919 Savannah Hwy, Charleston, SC 29407, United States
  • Site:http://www.northridgecustomcycles.com/
  • Phone:+1 843-766-1500
Categories
  • Motorcycle parts store
  • Motorcycle shop
  • Motorcycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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