user
Tekrenu
4229 Lafayette Center Dr Bldg.1125A, Chantilly, VA 20151, United States
Appearance
Tekrenu
Comments
Jo
Review №1

Had a great first experience at TekRenu for a minor issue with my daughter’s phone. From the initial phone call through the visit we were met with courtesy and professionalism and knowledge of both the issue and the solution. I would highly recommend this company.

Al
Review №2

Third time I’ve used Tekrenu for 3 different computers, and recommend them 100%. They were able to replace keyboard and heatsink on gaming laptop, for machine just outside it’s warranty. Very easy to work with, fair price, and very responsive. Once parts arrived, they were able to perform repairs in under 2 hours. Will continue to be the first call for any future computer needs.

Br
Review №3

Very fast, great prices, computer is better than when it was brand new. Will definitely go back.

Ch
Review №4

I brought in my iPhone XR for a glass screen replacement, and they took my info and had my phone back to me in 20 minutes! Really fast, professional, and quality work. Recommended and will return. Thanks!

Sr
Review №5

Had Issues with my IMAC, replaced my Harddisk at very reasonable price and quality of the work was good. Thanks Judy & Team for all your help in making my system up and running

Lu
Review №6

Judy was able to take my computer in, figure out what it needed, and get it back to me in a timely manner. My Computer was such a mess and now it is great to have it working again!And for what they did, the cost was very reasonable!

Ma
Review №7

After calling a few places around NOVA and asking about prices and how long it would take to fix my screen for my Samsung S8+, I decided to give TekRenu a try. I am so glad I did! Other places charge around $260-$270 and were going to take 4+ hours to repair (one even wanted an appointment far in advance).TekRenu charged $210 and My phone was ready in a little over an hour. They were very professional, friendly, and did quality work.I have had a phone screen repair completed once a couple years ago at another place and when they were done, they basically handed me the phone and asked for payment. The lady at TekRenu was not like that at all. She asked me to check several things on my phone (camera, screen, calling my friend outside to make sure we could hear each other well, had my friend call me to make sure the volume of the ringtone was normal). She definitely wanted to make sure everything was good to go and up to my satisfaction.This place has exceptional service and did a great job! Dont go to other places for any electronic repairs; go here!

Sa
Review №8

I had a great experience with TekRenu. I had to get my charging port replaced on the iPad. Boris did a great job with providing timely and fair estimate to a timely repair. Great job all around!

Je
Review №9

Great pricing and service. Fast turnaround. Worth the drive for us.

Da
Review №10

Very fast, very professional. I was a walk in and they fixed my laptop with 2 hours of arriving. Highly recommend.

Mo
Review №11

Boris was very responsive and helpful. He explained in detail all the services he offers and provided exceptional customer service. He fixed my MacBook Pro screen in less than 30mins. He’s very professional. I will definitely recommend TekRenu to my family and friends for all computer and phone repair services. A+++++

mi
Review №12

They were excellent, fast, and reasonably priced I was very pleased and am glad I chose them to repair my laptop

Da
Review №13

Great experience with fixing Apple products at Tekrenu. Keep up the good work.

Ti
Review №14

Great job and excellent service on my desktop.

mo
Review №15

He gave me a good price for a screen on my iphone 11 pro max and was very helpful and quick thank you very much

ig
Review №16

Great costumer service they repaired my laptop that I thought it won’t work again, fair prices definitely I would recommend it and I’ll use their service again

mi
Review №17

He fixed my son’s iPad in just a few minutes, and got it working. Super fast and competent - thank you!

Ri
Review №18

Very helpful and fast service. Honest about pricing.

Ja
Review №19

They have good prices and fast and professional

An
Review №20

Excellent service..They know what they are doing ..

Na
Review №21

I’ve really ever leave a review. I had to do it this time.I don’t remember the last time I had such a great customer service experience!!!! They went out of their way to not only fix my Apple Watch, but they were kind, polite and just overall amazing. They are honest and my watch was fixed very fast. From now on, I know where to go when I need tech-support :-)

Ni
Review №22

Glad I found this place! Phone screen fix was fast and easy and phone looks good as new will be sure to tell others about it!

Er
Review №23

Easy to book appointments online, friendly, they do great work, and very reasonable prices. Definitely coming here vs verizon store. They knew their stuff!

AV
Review №24

Our company started having a lot technological issues all at once. We went to Tekrenu off of a friends recommendation and we could not have been happier with our experience. Judy and her staff are all extremely kind people They got our work done quickly at a very fair price with excellent service. We are proud to have Tekrenu as our go-to for any and all technology needs.

Li
Review №25

Great experience and price!

Bl
Review №26

I made an online appointment and when I showed up the place was closed. I called them and they told me they didn’t open today because of the weather.Next time give a courtesy call to let us know you are not opening and you have to cancel appointments.

Ma
Review №27

I’ve used Tekrenu twice now, once for upgrading my iMac with a solid state hard drive and once to repair the screen on my MacBook. In both cases, the communication was clear. The price was fair. The timing and delivery was as promised.

Vi
Review №28

Extremely satisfied with the work done on two of my Mac books. They kept me updated on every step, and soon enough my computer was ready in a few days. Judy was nice enough to explained to us what was wrong with our computer to my understanding, very detailed. Very pleased from her work to her personality. Will definitely recommend.

Jo
Review №29

Ive taken my computer to tekrenu two times now and both times its come back working perfectly. Boris is very knowledgeable and Judy is always communicating exactly whats going on with your device so youre never in the dark. I can not recommend this place enough for you tech issues

Sh
Review №30

Wonderful experience! My laptop had an issue and I needed it to be fixed urgently. The team was extremely kind enough to stay back to figure out the root cause and fix it the same day. The whole team is very customer oriented and goes above and beyond to provide great customer service. Both the owners are extremely sweet and pleasant to talk with. Definitely recommend them for any tech issues!

Gl
Review №31

This amazing store is a lifesaver. They have saved my Iphone 6 twice. They have rescued my daughter in law’s phone also. I highly recommend this wonderful helpful store to help with your tech needs. They truly know their business and also offer great advice to keep your equipment going. I will always use them. They may be hard to find but completely worth the search. Try them.

Ed
Review №32

Professional and prompt service. My MacBooks were fixed in a timely manner. Judy was very honest about the issues(not misleading to overcharge). I felt well taken care of and recommend Tekrenu for any computer repairs.

De
Review №33

Went in to get my laptops keyboard and palmrest replaced. They were very responsive, and quick in getting it done! Super nice people and they did a quality work in getting the job done. I would come back again when any issues come up in the future!

Am
Review №34

This place is awesome! Im so happy I found it. I will never go to Apple or another phone repair store again. Boris and Judy are very knowledgeable, honest and helpful. We came in 20 minutes before their store closed and they stayed late to fix my sons iPhone 8. No complaining or convincing us to pick it up the next day. They happily stayed late and fixed it. Very impressed!

Va
Review №35

My Ipad mini would not turn on. I brought it in expecting it to be the battery. Judy assured me that they would trouble shoot the problem. She called me the same day, they had found the problem, NOT my battery, and that it would be ready in a day or so. Service was exceptional, price was very fair and I would definitely use, and recommend them again~

ba
Review №36

Spilled water on my macbook pro and i called them the next morning and got answers right away,. Went turned in my computer and got everything saved. This place is great highly recommend them.

Sh
Review №37

Thank you for the prompt assistance.

Ny
Review №38

Came in with a very difficult computer to fix. The screen was falling out, hinges were broken, etc. I thought I was going to have to buy a brand new computer. However the it specialist at Tekrenu knew exactly what to do. Within a week of dropping my computer off they called me back and returned it completely fixed.I was amazed. They did a great job!

Br
Review №39

These guys you can count on to get the job done quick. Needed my MacBook computer for my business and they were very responsive, and always kept me in the looP. 5 STARS FOR. SURE

Ve
Review №40

Great company! They know what they do and go the extra mile in a friendly way to give an excellent service. Not only is service expert and fast, price is fair and they take the time to explain about the process to repair your electronic. I highly recommend Tekrenu!

Ga
Review №41

LOur ipad charger broke while charging and a piece of it was left stuck inside our ipad. We tried many Diy videos from YouTube to remove it ourselves thereby damaging the charging port further.We took it to another service place where we were judged and told sarcastically that we had damaged the ipad through our methods, its gone and we needed a new one.I went to TekRenu as a last hope. Not only were they non judgemental, but were able to give a quick diagnosis and fix the whole charging port for a very nominal price. I also took another old ipad of ours that was broken and lying around dead for years and they fixed that as well.They also fix phone screens and old laptops and upgrade them to newer versions. We are planning to take many of our old electronics to them to be revived.

Li
Review №42

I have used this company twice now to repair our churchs iMac and not only have they been able to repair it and retrieve all of our critical data, they are all just kind and accommodating to work with. They have gone above and beyond to make sure we have what we need as quickly as possible. Boris, Judy, and the rest of the team, THANK YOU for taking such good care of your customers! :)

Br
Review №43

Very responsive and friendly to their customers. My daughter dropped and shattered her iPad, and they were professional and very thoroughly cleaned the glass out of the inside of the device before replacing the screen. I would definitely recommend them.

Li
Review №44

Tekrenu is the BEST! They are fast, efficient, and well priced! Judy and Boris are always very friendly, helpful, and knowledgable. They have repaired multiple devices for me, from iPhone screens to laptops, and completed data transfers and memory upgrades. I highly recommend Tekrenu!

Ed
Review №45

Excellent Place! Would highly recommended to friends and family. Very cheap rates and great original factory quality

Bi
Review №46

I have used TekRenu for my many repairs. My sister referred them to me in 2019 and I go them when ever I have an issue. I’m very pleased with all my experiences. They are very Professional and prompt. I dropped two iPads off yesterday around noon and by 4pm they were ready to be picked up. They were both very honest about the issues and gave me a fair price. I felt well taken care of. They’ve also fixed my MacBook Pro in the past and other iPads. I highly recommend.

Al
Review №47

We love TekRenu. Mrs. Judy is wonderful as is Boris the repair person. They are an asset to the community. Honest and Quick turn around time. Thank you all!!

ca
Review №48

Every time I’ve been there, they were awesome and super helpful! I love how personable they are and they have great prices and merchandise. They work to satisfy everyone that comes in whether purchasing or getting something fixed. I would recommend them to anyone!

Do
Review №49

Outstanding service and friendly staff. I would highly recommend this repair shop. They are not money grabbers and provide extraordinary service for a small $.

Ch
Review №50

Tekrenu is a great locally-owned business. I first met the owner, Judy, when I brought my daughters iPad in for a new screen. They replaced the broken glass while we waited (only a few minutes). The repair was fantastic and the price was very competitive. Since then weve called upon Tekrenu to fix other devices - laptops, iPhone screens, etc... Super knowledgeable, nice, and helpful staff. Great pricing. So glad we dont have to make an appointment to go sit around at a genius bar anymore!

Ma
Review №51

I dont usually write reviews but I had a very unexpected Good experience that I felt I had to because it is getting more rare than ever that I am satisfied these days with customer service ..To make a long story short, my computer stopped working at the absolute worst time , when I truly needed it the most . I had tekrenu look at it on a recommendation of a friend. They were extremely friendly and courteous and got my computer working very promptly at a surprisingly good price much to my surprise ! And kept me in the loop as to the progress and repair time witch I am not used to these days and appreciated very much !I highly recommend trying Tekrenu !

Da
Review №52

Super fax fix and great results!Staff is very nice and get the job done in a timely manner 👍🏻Would recommend.

Sn
Review №53

Great service. Fast diagnosis and fair pricing to fix my computer. Would definitely recommend to others.

Mi
Review №54

Quality iphone repair at a great price! Thanks for the Quick service.

Ch
Review №55

Outstanding!!! They fixed my computer after spilling a large cup of coffee all over it. They were able to save my computer, add data, and save me money!! I highly recommend them!!! Great service

Za
Review №56

Great service here at Tekrenu. Staff was helpful and my Iphone was fixed fast, would highly recommend

to
Review №57

We are small business in Loudoun county. We hired Tekrenu to establish a computer network for our business.They helped in choosing a server and few stations that fit our needs and budget. We are very happy with the equipment and the service. We highly recommend them.

Ch
Review №58

We have a business and rely on support from Tekrenu for all of our IT needs. They have been quick to respond and are very reliable. I highly recommend them for any of your IT needs.

G
Review №59

Customer service is great. They are very friendly, great techs. And best of all everything was done fairly quickly. I recommend this repair shop.

Pa
Review №60

I have gone to this place twice now to fix the screen on my phone and both times the service has been exceptional! I highly recommend coming here because they are reliable and quick!

Jo
Review №61

Impressived by the customer service. Judy and Boris were very helpful. Pricing was reasonable and repairs were quick. Definitely would visit again!!

Ad
Review №62

Great service she gave me an awesome deal as a student I would 100% recommended this to friends and family!

Sa
Review №63

Awesome service, very friendly staff, definitely recommend the place. They can fix all sorts of phones, laptops, everything.

Jo
Review №64

I have taken both phone and Ipads there to be repaired. They used quality parts and replaced them quickly and painlessly. You are not overcharged and the work is flawless. Judy and crew do a great job to make sure your satisified!

Al
Review №65

They are super polite, and have great service. You should really check this place out if you need repairs.

Da
Review №66

They were able to save my Mac by installing a new battery. Quick service and fair pricing.

Ti
Review №67

The techs at Tekrenu know their stuff. I had an issue with my laptop being unable to access the internet. Tekrenu diagnosed the problem as a bad WiFi card and replaced it, along with providing a tune-up and suggesting an additional 2GB of additional RAM to improve performance. Overall price was very affordable. Ill be taking all my computer business to them.

Ba
Review №68

Had a charging problem with my very complex MSI gaming laptop. Boris repaired everything, cleaned it and kept me updated on the process! Im very happy

Br
Review №69

Have worked with them for years with phone repairs, iPad repairs, and buying a new (to me) used MacBook air. Ive always been treated very fairly and they go above and beyond with both technical and customer service. Cant recommend them enough!

Wd
Review №70

Great service Boris and staff, fixed my laptop and Android, at fair price

Ky
Review №71

My Iphone 7 was hot and I would charge my phone over night, an hour later my phone would be at less than 50%...took my phone into Tekrenu, they did a diganostic and discovered it was my battery. They replaced it in 30 mins. and my phone is back to normal! Thank you guys!!!

Ja
Review №72

Replaced my screen and battery on my iPhone for a reasonable price! Even came with a warranty.

Ta
Review №73

I got my laptop back the next day and they stayed open later for me to pick it up. They are friendly and work with your budget. I will be coming to them with all of my tech problems.

Bo
Review №74

Computer repair shop and mobile devices. excellent service

Wi
Review №75

Fantastic company! Judy and Boris are the best!

Information
100 Photos
75 Comments
5 Rating
  • Address:4229 Lafayette Center Dr Bldg.1125A, Chantilly, VA 20151, United States
  • Phone:+1 703-815-4748
Categories
  • Computer repair service
  • Business networking company
  • Cell phone accessory store
  • Cell phone store
  • Computer training school
  • Data recovery service
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:12–7PM
  • Wednesday:12–7PM
  • Thursday:12–7PM
  • Friday:12–7PM
  • Saturday:12–7PM
  • Sunday:11AM–4PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Service options
  • Online appointments:Yes
  • Onsite services:Yes
Similar organizations