Everytime we call no matter what time of day they never answer not one time have I called and they answer the phone smh whats the purpose of having employees if they do not do there job!!!!!

Nice customer service ,MS Italia helped me .

Walked into this store just for some headphones and the guy working there was like “wanna add another line” I said no and he said “why not” and I said I didn’t need it and then he said “upgrade your phone” and I was like “uh no thanks I have a newer iPhone already” I just feel like they are really aggressive with trying to force you into getting things and it kind of made me uncomfortable when I was already spending $60 on some headphones. Then he was like “sell me your phone and use it to upgrade” I am new to the area and was looking for a new metro store to go to, but I don’t think this one will be it.

Good customer and new management betterItalia helped me

Great costumer service 2021Ask for the Professional Italia

Thanks for helping me and the good deals 2021

I went to get a replacement phone was told I could not receive a upgrade had to pay full price for a phone decided I did not like the phone 2 hours later I returned to return the phone and was refused a refund because it was an upgrade

Friendly and helpful.

They sell refurbished phones for new ones

Good store really helpful when we have phone issues

Horrible Metro DONT EVER GO THERE, YOULL REGRET IT.

Good service love this store they always help cx

Great service