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Abra Auto Body Repair of America
60 Lake Dr E, Chanhassen, MN 55317, United States
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Abra Auto Body Repair of America
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Ca
Review №1

I was rear ended and had significant damage to the back of the car. They took the vehicle in the day before I went on vacation so that it would minimize the time I would be without it. They dealt with the insurance company directly so I didn’t have to claim anything back. After inspection they gave me a date that it would be ready by then sent me daily texts to let me know they were on schedule. The vehicle ended up being ready 2 days early. Would definitely use again.

Mo
Review №2

Abra did a great job keeping us informed about our vehicle. They kept us updated on the status of parts that were ordered and made sure we were informed throughout the process. After being rear ended, Abra replaced the back bumper of our SUV, and everything looks brand new! And, not only did they wash the car, but they Armoralled the tires too!!! BONUS! Would definitely recommend this location. GREAT customer service.

Ma
Review №3

I doing all my own body and wrench work typically so I can see the attention to detail they put into my accident repair. Appreciate the extra effort to clean the car after too and turn it around very fast from start to finish. Highly recommend them to anyone too notch outfit.

Do
Review №4

Exemplary service from drop off to pickup. Exceptionally great body and paint work. Daily status updates via phone and text so no guessing at all. Seamless coordination with our insurance carrier. And the best part was picking up my truck and finding it looking fabulous because they had it cleaned thoroughly inside and out - wheels and tires too. That’s what I’m talking about. Nicely done! Thank you ABRA Chanhassen!

La
Review №5

Outstanding customer service, easy insurance claim processing, frequent communication throughout the repair process, excellent workmanship. Our vehicle looked brand new when we picked it up. Highly recommend. Have used this shop twice, even though others are closer.

Su
Review №6

Butch and crew were very timely and professional. I received automated updates almost every other day so I always knew what was going on with my vehicle. I recommend Abra in Chanhassen to anybody. They are fantastic to work with!

Da
Review №7

Abra did insurance covered body work after I had a fender bender. The process was very easy and customer friendly. Their Customer Service Manager, Butch did an estimate for me without an appointment and did the work on my schedule. They communicated via text with me throughout the process letting me know the progress. The car was ready when they said it would be and when I picked it up I found they had detailed it. Highly recommended.

Ol
Review №8

Our vehicle was in for about a week because of damage to a door after a break in. Ryan did an awesome job communicating with us the whole time, giving us updates every step of the way! Fantastic customer service and we are very happy with the work that was done!

Ja
Review №9

I was very pleased with Jody and Corey in customer service. Corey kept me updated on all the progress. The vehicle looks great so far and runs well. I would recommend this business to others.

An
Review №10

Incredible customer service - kept us updated through the process, right on time, quality work.

Li
Review №11

Butch was great as usual. Great communication. Accurate price estimate and finished when in time.

Ka
Review №12

I had a great experience here. My car looks great, like new. They were very accommodating of my schedule and kept me informed at each step. Butch came highly recommended to me and I would give the same high recommendation to anyone who needs auto body work done.

Co
Review №13

Abra Auto Body in Chanhassen not only have great mechanics and body work personnel that updates you frequently but they also have Jodi at the front desk.Jodi is very knowledgeable about the systems, friendly, and professional. She is the right person to represent all the hard working crew!Thank you Abra!

Mi
Review №14

Excellent customer service rep who walked me through the estimates, timelines and gave me a call every couple of days with an update.

MI
Review №15

They did a great job with professional service and made the vehicle look pristine. The meticulous detail aimed at cleaning the entire vehicle was great. They made the process easy via their liaison with our insurance company and rental car. Their updates were timely and allowed us time to optimize our schedule.Thanks!

La
Review №16

Outstanding in every way! Butch was just amazing, he communicated throughout the entire process and delivered on every promise. My car looks brand new again. Highly recommend!

Ka
Review №17

Abra did a wonderful job getting me in after my accident and helping me through all the decisions. They were all really courteous and kind and supportive. They even got by car back to me earlier then they predicted. Have gone there twice and never been disappointed!

Ma
Review №18

Great experience! Butch was amazing! Great communication, quick and easy to do business with!

Du
Review №19

Excellent communication, excellent work and I feel they kept cost where it should be.

TJ
Review №20

They did what they needed to get the job done correct. They will stand behind their work.

An
Review №21

Abra performed quality and timely repairs. Their customer service is outstanding.

Al
Review №22

Called, quoted me a good price on a windshield replacement, easy to schedule an appointment for the next day, brought it in and had a new windshield in an hour. Jeremiah was a nice guy and did a great job.

me
Review №23

I needed glass repair after a break-in. ABRA got me in the next day for mobile service. This was a week and a half earlier and at a significantly lower price than a competitor was offering. My service tech Nathan was so nice and it was such a quick, easy process overall working with them. Highly recommend!

Gw
Review №24

I am satisfied at this time with the work that was completed on my vehicle. Cory was very polite and professional. He answered my husbands question concerning warranty for the parts. Cory said if we had any other questions give him a call.

Kr
Review №25

Friendly, attentive, customer service oriented! ABARA kept me posted every step of the way!!Cory is amazing!! Jody willing to help in any way possible!!

Em
Review №26

They made the whole process really easy. Excellent to work with andvexcellent results

An
Review №27

Great service, friendly and hassle free!

R
Review №28

Windshield Glass Install: Very easy to setup appointment with real person!! Appt 8a-12 window for mobile install in my driveway. I was told Tech would call 30 minutes before arriving. 8 AM Waiting for call... No Calls..At 11:20a I called ABRA , and Tech said he called but no rings on my phone.Cell phone may not always ring, . But -Tech should of left a voicemail. In the end the manager and Tech showed and installed the windshield in less than 40 min. Record time. (afternoon) They did a great professional job. Very Happy will use ABRA Glass again. Not happy about missing phone call so 4 stars. Was 5 star installation

La
Review №29

Great people and service every step of the way. Friendly, helpful and very professional. They coordinated the rental car and made it super easy to drop off and go.

Gr
Review №30

Really nice people; work is incredible

Fr
Review №31

Abra did a great job with my car and their service is top notch. They followed Covid protocol, and delivered sooner than expected.Thanks again for the outstanding job!

Ha
Review №32

ABRA did an excellent job. I’m very pleased.

Pa
Review №33

Service was excellent. Kept me informed. High quality work

Al
Review №34

Nathan with the mobile service came to my home and replacement my windshield. Super quick and easy process. Nathan was professional and got the job done quick! New windshield looks wonderful.

Ni
Review №35

Awesome place..... customer service is top notch

Ma
Review №36

Great service! Friendly people who communicate well

Kr
Review №37

I had never had a cracked windshield before, so I was totally unaware of the process. It was super easy to set up and they work with me to find a time that worked for my schedule. I showed up early, Holden was already ready for me, he explained the process in detailed, answered my questions and even called to update me as it was setting! When I came back, not only did the windshield look great, he had gone around, wiped all my windows down and cleaned them up and vacuumed my front seats/floor! He was so nice and easy to talk to, highly highly recommend him!

Ru
Review №38

The receptionist was terribly rude and abrasive over the phone when calling in to try to make an appointment for an estimate. I would recommend making sure customers first point of contact is informational and respectful so they don’t scare off potential business. Called moring of 9/24/20 so management will know who was on staff.

Ad
Review №39

Needed to get my back right bumper repaired. Visited 3 different body shops in Chanhassen/Eden Prairie area. Abra was the cheapest by roughly $500 and finished the repairs a day early. Picked up my car and the exterior & interior was washed, tires were cleaned making them look brand new. Overall great experience, I’d trust them with any car.

Me
Review №40

Butch was amazing to work with! He took the time to call throughout the repair to keep me up to date.

Be
Review №41

Butch and team did a great job getting my hail damaged vehicle fixed quickly! I didn’t even think it was going to be fixable and they did some amazing work!

Ro
Review №42

They did a great job!

Ja
Review №43

The Company I work for has been using them for over 6 years! I Recently had to get some work done on my truck and dealt with Ryan. Everything from the initial phone call to picking my truck up and dropping off my rental Went perfect. Thanks again Ryan!

Er
Review №44

My Outback was totaled, which gets one star. But the staff at Abra was kind and helpful, sorted my rental car through the rear enders insurance, and made the process about as easy as it could be.

To
Review №45

Very helpful and accomodating.

To
Review №46

Professional. Kept me informed.

Ro
Review №47

They are a wonderful place to do business. The car was returned looking better than when it was brought there.

Br
Review №48

Please be careful with this place. I was promised my car in 8 days. Then at Day 7 I was told it would be another week. I had a rental car and they told me they would supplement the rental because it took too long. Then, at day 12 I was told it would be a month. Finally, it took over 5 weeks and then the guy at ABRA denied ever saying that they would supplement the rental. When confronted with this in person, he told me that he would talk to his manager and call me the following week. I never got a call. Plus, my car was not correctly put back together, it makes more noise, the turbo doesnt work as well, and the auto cruise radar was not correctly connected and still doesnt work.

An
Review №49

As an insurance agent, I get asked by our clients on a lot where they should bring their car after an accident. I always mention Abra Chanhassen because I know they can expect quality repairs at a reasonable rate. This week, I had a fender-bender myself so took my car in. Butch, Amy, and the crew over there were able to get my car looking great again, and quickly. Next time your car needs repairs, take it here.

Y
Review №50

The team at ABRA Chanhassen provided exceptional, thorough, and reasonable service on my car after an accident. I definitely recommend these guys to others. Thank you Nathan and Andrew!

St
Review №51

Exceptional service, repair and communication. Highly recommend!

Pa
Review №52

Ryan took care of our car and I could not be more pleased. The repair was done on time, on budget and with no surprises! I recommend Abbra 100%. Thanks again for a job well done!

Ma
Review №53

The best auto body shop in the Twin Cities

U2
Review №54

They are rude here. I went somewhere else. Plenty of other options in the area of chanhassen

Me
Review №55

I would give a zero star if I could. Rude receptionist annoyed that I interrupted her personal call (was on her cell phone about her personal PT problems.) Just the way they received a potential customer I would not have even consider trusting them with any type of work I needed to get done.

Sc
Review №56

Very nice work

An
Review №57

Wasted my time, they dont fix my car, they say my car is was total loss the worse part I have pay 2 days rental car for nothing...

Lu
Review №58

Very nice people. I had a great experience.

Em
Review №59

Excellent customer service

Te
Review №60

Amazing work done to my car.

Ki
Review №61

Got my front bumper replaced on my Mustang and they didnt replace the honeycomb piece in my car and they sent me home with a bumper with a huge hole in the front of it.

Ch
Review №62

Excellent

Je
Review №63

Hard to get ahold of anyone on Saturdays!!! No one answers their phone.

Jo
Review №64

Just stay away from this place

Er
Review №65

Poor professional.

Information
2 Photos
65 Comments
3.9 Rating
  • Address:60 Lake Dr E, Chanhassen, MN 55317, United States
  • Site:https://www.abraauto.com/abra-auto-location/259-chanhassen-mn
  • Phone:+1 952-937-3488
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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