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Glass King
116 N Roosevelt Ave #111, Chandler, AZ 85226, United States
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Glass King
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Ka
Review №1

Big shout out to Glass King Inc. for fixing my Arcadia door quickly and at a very reasonable price!The glass in my Arcadia door had shattered (what a mess!!) I requested a quote online Monday night and received a call back first thing the next morning. Matt, one of the owners and his GM came out the same day and had the glass replaced in no time. And what nice guys!!I highly recommend Glass King!!

Sh
Review №2

I had a custom piece of glass made to put a ceiling on my open top shower. It was super cold in the winter. Glass King knew exactly what I needed (tempered) and got my order complete in under a week at a really great price. Im very pleased with how it turned out. Would definitely use their services again.

D
Review №3

Great work and great people. I can easily say I will be coming to this place again if I ever need another window replaced. Not only did they do a great job, but they treated me like family. Easy quote by the phone, no struggle nor complexity. They charge what they charge and they treat you right. HIGHLY recommend this place!

An
Review №4

I have never written a negative post about a company before. But after speaking with Glass King and trying to resolve an issue, I feel that I must. My husband and I had Glass King come out to replace a transom window and another bedroom window. At the time, the installer also replaced the trim in the bedroom window. The two windows cost $752.The trim replacement was not done correctly and there was a small glitch when opening and closing the window. The installer assured me that it would be fine. We really didnt open that window much so I took his word for it.Now, 2 short years later we can barely open and close the window because of the faulty trim. I called an owner at Glass King and he told me that they would not try to replace the trim. The only option was to pay for a brand new window all over again. His answer was that because I didnt call in time, they would not stand behind their work. He didnt offer any sort of compromise or a reduction in price of a new window. He said sorry. Have a good day and hung up briskly. He seemed bothered that I would call to bring this up at all.My husband and I are stunned that this kind of customer service would come from a company like this. Buyer beware. The real test of the integrity and honesty of a company is when you contact them with a problem and receive this type of unprofessional and dismissive attitude.

T
Review №5

Installed a bathroom mirror and mirror wall for me. They really cared about doing good work and did it well. Thanks for the quality work.

Mr
Review №6

Great job on single pane glass replacement. Thanks guys

Br
Review №7

They replaced a window in our home and it looks great! They were very quick and efficient in replacing it. They called/text to let us know when they were on their way and how long they would be. We will definitely use them again... if needed!

De
Review №8

I was more than happy with my experience with Matt, Jay, and Will at Glass King. Not only were they priced the most reasonable after calling about four other businesses, they were also a pleasure to work with. They were able to give me a quote on the phone with an estimate and fit me in for a measure the next day. The quote did not change after the measure which I was very happy about. I also liked the notifications via text of when they were expected to show up and also when they were about 30 minutes away. Overall, very happy with the service provided by Glass King. Thank you!

Gr
Review №9

Great place to do business. Will the sales person went out of his way to find the correct bead for my windows where 3 other business didnt. The fellows that Will sent out were courtesy and knowledgeable. I would defiantly use Glass King again.Thank You

Ma
Review №10

They ordered exacly what I needed for the best price. And they were super helpful, honest and friendly. -August 2019The Glass Kings are awesome! We have ordered 2 pieces of glass, for a door and a window, over the years and the customer service is unbelievable. Their knowledge of windows, doors and glass is unbelievable. The team at The Glass Kings went out of our way to make sure that we got exactly what we need, we were taken care of and we were happy. -July 2021

Ja
Review №11

They came out, and did the job, which I am grateful for! The window looks great. There were shards of glass left on my window seal, on the ground outside and they left shards of glass in a bucket of mine. They were kind, prompt and it was a quick job. Their cleanup was just subpar.

Je
Review №12

After speaking with Jay, the owner, I decided to order a clear glass table top from Glass King to protect my new wood dining table. It was fabricated and delivered within a week at a very fair price. I suppose that was to be expected- good product, quick turnaround, and the right price. The Glass King differentiator was the unexpected level of care by the delivery guys, Will and Andy. These guys were polite, professional, clean, pleasant to talk to, and VERY careful when placing the glass and positioning it properly. They also were very careful to remove all adhesive and marker residue from the glass surface for a pristine look before they left. They made sure we were happy before they considered their work finished. Very impressive guys. I’d definitely recommend this company.

Ch
Review №13

Matt and Jay will take good care of any of your glass needs. If not they will lead you into the direction to help you. Very fast courteous and respectful. I use these guys on residential and Commercial jobs. Ive been using them for over 6 years and have found no one to compare with their prices or service.

Do
Review №14

We called after our gardener broke the glass. Same day service, great customer service, great price. Thanks a million!

Ra
Review №15

Great Service and Communication, Thank You from Randy @ Lollis Custom Interiors and San Tan Wholesale Flooring In Queen Creek.

Ge
Review №16

Called Tempe Glass/Glass King at 8 AM about a broken window at my home. They made a commitment to come between 9:30 and 12 that day. They arrived at 9:30 and were done by 10. Excellent service. Price comparable to others. BEST CUSTOMER SERVICE!Had called at least a dozen other companies and either got a help desk or no answer. Tempe Glass/Glass King is ready to go when you call.Highly recommended and will definitely use them again!!

Re
Review №17

If you read any Google Review, let it be this one! - My patio door shattered into a million little pieces at 4:45pm on Saturday. What are the chances of reaching a glass repair company on a Saturday afternoon the weekend of Memorial Day?! - I called at least six companies, one called back and said they would come board it up for a mere $500. and THAT did not include the glass they would replace after the holiday weekend. The second company returned my call within the hour and offered to replace the glass first thing in the morning! Mind you, it was Sunday morning. They came out by 8:00 am...I mean, really, what company do you know works on a Sunday?! Glass King. Thats what company! - The price was less than the boarded up price from the first company. But that is not even the awesome part of this little tale. The awesome part, was the Customer Service I received from the very first phone call. - Polite, quick call back, accommodating, patient and excellent overall service. Thank you Glass King for living up to your name!

Ed
Review №18

Serviceman was on time and performed the glass replacement quickly and professionaly then cleaned up the area. He was very knowedgeable and friendly. I would recommend this company for short notice broken glass replacement.

do
Review №19

We have been doing business with Glass King for years now. I am the owner of a property management company in Phoenix managing 700+ homes. We had only had good experience with Jay and his company through the years of service he provided: he is fantastic at communicating, always fast to return calls and get out to the properties. His prices are reasonable, which is very important for us in the industry to keep our property owners happy. Glass King is prompt and courteous, we can wholeheartedly recommend their services.

Ka
Review №20

I brought in my frame and less than a half hour walked out with my window. They were reasonable in price and very friendly.

An
Review №21

Josh and Will did a fantastic job installing our new windows. They cleaned up afterwards and had great customer service. I would highly recommend them if you are needing glass replaced.

Jo
Review №22

My home office is westward facing, which means it gets REALLY hot in the afternoons. To help, I was in the market for Low-E glass. After calling around, I found that Glass King knew what they were doing and had a nice price. After a few weeks waiting for the seven glass panes to arrive, everything was installed as promised and the home office is now much cooler in the afternoons. Im looking to do the same now with other windows around the house.

Jo
Review №23

I am a small business owner of a local moving company in Tempe. Broken glass or mirrors unfortunately is something that does occasionally happen as part of the moving process. It helps tremendously to have a vendor like Glass King, and the solid management team of Jay and Matt to jump in when things dont go perfectly. I consider this excellent Glass vendor as an extension of my moving team when the infrequent need arises to repair or replace broken glass. They are professional, have a great sense or urgency, and their installers reflect the same customer service values of the ownership group. I would highly recommend Glass King to anyone in need of glass repair or installation.

Sh
Review №24

As a Property Manager, it is imperative to find ethical, fair, and cost efficient vendors. In the years I have worked with Glass King, I have seen them shine in each of these aspects! Thank you for being a company that I rely on both in business and for my own home!

Do
Review №25

Great service and competitive prices. Extremely friendly staff. Ordered a custom piece of glass for a coffee table and it was made within 3 days.

Gw
Review №26

I shopped around and they had the best price!!!!!, they warrantied work, they were pleasant and professional, easy to deal with and did an outstanding job. I had 5 panes replaced . Awesome job, the owner comes out to do the estimate. Again - best price and the quality was excellent. and I probably compared at least 4 other quotes!!!!Highly recommended

Jo
Review №27

We had a cracked window in the back of our house. I received a few comparable quotes and Glass King had the lowest price. They came out a few days later to replace the glass with no issues. Very happy with the service and workmanship.

mi
Review №28

Im the owner/operator of very well established and reputable glass repair company and I simply wanted to say how proud my wife and I are of Matt and the rest of The Glass King crew.I worked with these fellows in the beginning when they were the new new little guy and they are living up to their name waaayyy.... early.Keep up the good work.

Th
Review №29

This is a company with whom I enjoyed doing business. The gentleman was very friendly and helpful, listening to my need, and assisting me in answering the said need.

Ke
Review №30

At my job we do work at clients homes and accidents happen. Whenever a window or glass door breaks we use Glass King. Weve tried a few glass guys before and they are the most professional ones around.

K
Review №31

Very tacky to litter!!! Doesn’t give a good impression of the company as a whole. Littered an entire cup of trash on Riggs and the trash then hit my car.

Je
Review №32

Rude

Sc
Review №33

Outstanding service, and fair prices. I hate dealing with glass companies, though Glass King made everything super easy.

Ry
Review №34

Glass King did good work on my windows, but owner Jay Catena has horrible business ethics and morals, costing me over $200 out of my own pocket.They replaced several windows in my house, and did a good job as far as quality of work. However, while the workers were at my house, they turned the air conditioning temperature very low, then left it like that when they left the house. My house was empty for weeks after that point, and my electricity bill went up by over $200.. all because of Glass Kings workers turning my AC way down then leaving it when they left.When I brought this issue to the attention of the owner, Jay Catena, he did absolutely nothing to help me. He pretty much called me a liar about it, refused to reimburse me anything, and after the first conversation, would never respond to a call or email again. He flat out blew me off and didnt do ANYTHING to correct the issue. Give your business to someone who backs up their work and handles errors with good ethics.

Information
10 Photos
34 Comments
4.7 Rating
  • Address:116 N Roosevelt Ave #111, Chandler, AZ 85226, United States
  • Site:http://www.glassking.com/
  • Phone:+1 480-389-5656
Categories
  • Glass repair service
  • Glass & mirror shop
  • Shower door shop
  • Window installation service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:9AM–12PM
  • Sunday:Closed
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