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Roberts Ace Hardware
2050 N Alma School Rd # 18, Chandler, AZ 85224, United States
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Roberts Ace Hardware

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Je
Review №1

This Ace Hardware is the closest one to my house. I dislike big box stores in general, and I visit this store location at least once a week. Upon entering, I am always greeted by friendly employees, and on those occasions when I need assistance, a knowledgeable person is happy to answer my questions.

Az
Review №2

Very disappointed ordered some special Plastic Dip paint.Walmart has it for over $2 cheaper per can. Thats a serious price difference. They were not willing to price match so going back to wallmart.. I posted pictures to showing that Walmart will give that price without question..

Br
Review №3

Super helpful and knew what they were doing. Did not have to wait long and they got the job done quick and right! Definitely will be back!

Ma
Review №4

Sometimes... its rare, but sometimes.... you have just what I needed. Changing a spark plug on my quad and needed a special spark plug removal tool. Located in the Lawn and Garden section. Comes ready to change 4 sizes. Thank you for having the knowledge to stock such a special tool.

Al
Review №5

Jim is one of the finest gentleman you will ever have the privilege to meet and do Business with. He is a rarity today, as he always treats you the way he would want to be treated, regardless of the situation. His business is quite a distance from where I live. I would still make the trip regardless the price of gas and time spent driving. Roberts Ace Hardware deserves every penny of profits as they are well earned. Regardless of your Hardware needs, be sure to try Jim first as you wont be sorry.Al

jo
Review №6

Had what I needed. $2.39 for a 18cent hose clamp is a rip off. Home Depot is 17cents and Napa a box of 10 is 5.29.

Ge
Review №7

Got some more keys made this morning. This is the place to get keys done, never have a problem with bad key cutting. Thanks!!! You get my 5 star!

Jo
Review №8

Paul was great. Keys made! Great service! A+ Chandler

Bi
Review №9

Friendly neighborhood hardware store. Has almost everything that you need. No reason to go to the big box stores.

Dr
Review №10

The help are really great. Taylor is great. She is extremely helpful an knows where products are

Ha
Review №11

I bought a defective bug zapper. Checked to see if there was another on the shelf without success. Prompt, courteous service, refund completed.

Sa
Review №12

They sell quirky things you just dont find at home depot or Lowes. I can get lost looking at everything I didnt know I needed.

Kr
Review №13

A few weeks ago i came in looking for a fuse for my car (suggested by auto zone and advanced auto parts). I met Mitch ray and Bob. When Mitch couldn’t find what i was looking for he asked Ray and Bob. I felt very valued by their service and the amount of time they took to look. By also showed me how to use vice grips with out hurting myself! I’ll def be back!

Pe
Review №14

Why does Robert not like Big Green Egg!? No BGE sold here. Disappointing

1w
Review №15

Best hardware store ever. Ive been several times and people always help me with whatever I need as soon as I walk through the door

Te
Review №16

Always so helpful. I prefer shopping here rather than the other big box hardware stores.

Mr
Review №17

Went in looking to extend my outside shower hose. The guy there was very helpful and at first he said theyd have nothing for it but after testing the threads it was a 1/2 FIP. The had nipples to fit it and a 16inch line.

Th
Review №18

Greeted at the door...A1 customer service. At one point I had 3 people helping me with what I needed. My forever hardware store

fr
Review №19

Friendly employees very helpful yes I recommend them

Sh
Review №20

Friendly staff and great customer service! Prices are a little higher than what you would find at a big retail store however I think thats part of being the small mom-and-pop independent owner. Sometimes its worth paying a little extra to help out the independent shops. I was picking up a spare key and the gentleman helping me showed me some really cool specialty keys, I had mentioned they were nice but I didnt want the extra weight and he pointed me out to this super lightweight titanium (or something) key! Its the little things like that I appreciate!

Ra
Review №21

Great help and friendly too!!!So much better than big box stores.

Da
Review №22

My car tire went flat so I went into Ace so see if someone could provide assistance in changing out a spare. I asked the guy in the paint isle for a helping hand and he told me that nobody in the store had time to help someone change out a spare tire. The store looked empty to me and I know he wasnt helping anyone. You guys should really learn customer service skills. I was willing to buy the tools you have to do it, lost sale there. I wont be going there anymore if thats how they treat people.

Mi
Review №23

The Associate was very helpful. They didnt have the paint I wanted so she helped me find another store to pick it up from. Very friendly service.

Ol
Review №24

Nice store. Friendly staff. Ordered some paint and picked up some rollers and vinyl gloves.

Ti
Review №25

Great selection, love the smaller Ace hardware compared to big box stores. I usually find just what I need, and at a reasonable price.

Fa
Review №26

Everyone at this store is always so kind and helpful. I do though want to give a huge thank you to Pattie for helping me with my painting needs. She helped me with finding the right colors, which was awesome, and she made sure I had all the necessary supplies. She is also very kind and so helpful. Thank you Pattie! You are the best!

T.
Review №27

Very friendly and helpful employees. Clean an bright store. Always a great shopping experience.

Ja
Review №28

Never unhappy with the abundance of supply choices for my repairs.

Ja
Review №29

Awesome customer service and great people, had to replace a window pane. Of all the house projects I have done on my own replacing a window was a first. Their help saved me $350 just by doing it my self and those helpful experience. I love this store.

Sh
Review №30

Had keys made it was a pain but they were so nice

Er
Review №31

This is one of the best hardware stores in town. This Ace is the place with helpful staff to locate all those hard to find items you cant find at other warehouse style hardware stores. This store is at the top of the list. Check em out, Ace has really stepped it up!

Da
Review №32

Great place! Has all the nick nack things you need in a hardware. Employees very friendly and helpful!

Ti
Review №33

They had exactly the PVC fittings that I needed, and the employee assistance was helpful and cheerful. Great shopping experience.

Ja
Review №34

My favorite hardware store.always help me know what I need for a project

Pe
Review №35

Best food ever I love it

Dw
Review №36

Occasionally they have what no else does

Ma
Review №37

What an amazing place. I felt like I was at a friends house. They were so nice and helped me find what I was looking for, regardless of the insignificant value (an screw). Thank you I will definitely come back!!

Ma
Review №38

Really friendly people work here. I prefer coming here instead of Home Depot because the people here are always more helpful and knowledgeable about the items in the store.

Ge
Review №39

Always super helpful, my go to store for any household needs!

Jo
Review №40

Always helpful and very kind.

Jo
Review №41

Helpful and knowledgeable staff. 😃

Hi
Review №42

Great costumer service 👏 👌 👍

Pu
Review №43

No complaints!Great customer service!

K
Review №44

My favorite Ace Hardware! If you are looking for nuts, bolts, or screws of any kind they have it all. I always come here to find what I need. The selection in unrivaled. Service is great too!

mf
Review №45

I sometimes forget about Ace Hardware with the big box stores in the area, but I am just delighted every time I come to this location. Very helpful, friendly, and much easier to find things when I just need one or two parts. They have just about everything that I need to finish a project. Great, clean store!

Ha
Review №46

The staff extremely helpfull and store even had the parts I was looking for that home depot didnt have.

Ra
Review №47

Custom friendly, small store but had what I needed. Will go there again.

Ma
Review №48

Love going to a store where the people are nice, knowledgeable and give you the correct part the first time. #hadplumbingissues

St
Review №49

Very helpful staff.

Ch
Review №50

Like using this store. You can go in buy what you need and not forced to purchase a bag of 6 when all you need is one

Jo
Review №51

A clean store with people ready to help!

Ge
Review №52

Awesome Service 👍

Ad
Review №53

The staff here make all the difference. Really helpful. Really knowledgeable.

Yu
Review №54

Staff very helpful and friendly

tr
Review №55

Great service they had what we needed

Mi
Review №56

Ray was extremely helpful and professional!!

Ro
Review №57

The people were very nice along with being helpful.

Tr
Review №58

Had to go in for a toilet issue have no idea what Im doing great customer service

Ki
Review №59

5 Star customer service. I worked with Jay who was friendly and knowledgeable. He listened to me describe the plumbing problem I was having and spent time gathering the parts I would need. Jay went above and beyond by giving me expert instruction to repair the problem. I had been working on the repair already for 6 hours that day. I wish I had started the day at Ace. After my visit to Ace, and Jays help, I was up and running in less than 30 minutes. Because of the outstanding customer service Ace has earned my business.

Ma
Review №60

Super helpful and great customer service!

Sa
Review №61

They couldnt have been more helpful with a somewhat strange request... I found that IKEA lampshades do not fit standard lamps as they are slightly larger than US lampshades. I needed a washer to accommodate the larger-sized opening. They helped me find a washer that would hold the shade up. Its the perfect fit and works like a charm. It actually looks pretty cool. Very pleased!

Ji
Review №62

This store is the best. Personal and competent service. Always friendly service and the cashier, Joyce, has me so well trained with my Ace card I even have it when I travel. So much better here than Home Depot or Loweso. Fantastic selection of fasteners and plumbing and brass parts and o rings.

Da
Review №63

Very nice store, even friendlier staff. Very friendly staff.

Je
Review №64

Every single employee here is so helpful. As a first time homeowner I get overwhelmed by the really big stores. They are so neighborly. I just love this Ace hardware.

Ni
Review №65

Very friendly and knowledgeable staff.

Po
Review №66

Such a great community hardware store! I appreciate the small business feel, yet the professional and knowledgeable employees. Always my go to place for DIY home improvement!

je
Review №67

I liked it. Every ace is slightly different. But they had what i needed and the lady at the register was very friendly. They had no ac tho while I was there

Re
Review №68

Alice is AMAZING!!! I brought my project in and she fixed it on the spot - Couldn’t ask for better service!

Go
Review №69

Great help in trying to find a key form to cut as a back up key for a storage unit. Patient and with a good sense of humor. A shout out to great service!

De
Review №70

Came in just for some keys and had a great experience. Good value for the service & quality of items! Would recommend!

Ke
Review №71

Great store with excellent associates to help.

Ha
Review №72

Im more rating this for my husband who LOVES the store but I guess that works out for me since he handles everything around the house so I appreciate him having an easy place to stop at that he loves where he can get everything he needs. I personally stopped here once myself and was helped very well which was great considering I didnt know what I was needing. All in all just a great little hardware shop. :D

Mi
Review №73

Knowledgeable and stocked more than the big box stores like Home Depot for certain things, but also more expensive in many cases.

Pe
Review №74

They have the best staff there ,friendly always willing and eager to help if feels good to go to a hardware store where employees like to help you

In
Review №75

Have been coming to this Ace for years and always pleased...but not this week...I ask for DRY play sand for bottom of children s bounce -back toy..I was told that they had this and the helper placed a fifty pound bag in my car..It was over 100 hundred degrees out and the car was parked in a hot garage--no moisture.The next day went to use the sand --and it was extremely WET not moist WET--not good for our project at all..I called and was told sand collects moisture--from where? it was inside their store and then in the hot garage. It was not moist --it was WET....and will take a long time to dry out..WE do not have room to spread out 50 pounds of sand!!!!!!!!!!!!!!!!!.Told if I didnt open it,it could be returned..well you have to open to see how wet it is....Very poor customer service and they have lost a steady customer.. Would not recommend this store..

Vi
Review №76

They are extremely helpful. Diane helped me figure out some details I needed for a tedious project. Shes very knowledgeable. Im lucky to have her help me.

In
Review №77

Excellent customer service! The lady took apart my car remote, cleaned it, checked the battery and sold me a new battery, all for only $5.00! Contrast with Batteries Plus that: (1) didnt have the battery in stock, and (2) wanted to charge me $45 when they DID have it in stock!! Thank you Ace Lady! (I didnt get her name)

Ch
Review №78

They had the screw I needed so I gave it 5 stars. Its Ace Hardware, if youve been in one youve pretty much been in them all.

Te
Review №79

Shop here first! Helpful staff and all the right stuff will impress you. Satisfaction guaranteed.

Pe
Review №80

This is the worst Ace Hardware store anywhere. I have been to Ace Hardware stores all over the USA, and this is the only one where I have always found the staff blatantly rude and unknowledgeable. I figure that they probably have their employees and friends review them here because it seems there is no way real customers would rate them highly. The only reason I gave them 2 stars instead of 1 star is because they have a good variety of small hardware like screws and such. Otherwise, their staff earns a 1 star rating from me for sure. There are the two other big hardware stores nearby, HD and Ls. Go there instead, and you will be much more satisfied. One more thing; This Ace Hardware store controls 10 exclusive parking spaces in the shopping center, and they dont allow any of the other stores to use them. That just gives you another indication of their unfriendly attitude. My advice? Avoid this store!

K
Review №81

This store has all the right stuff to fix any project for work or for home

Da
Review №82

Lady was so helpful finding everything we needed. Found out later it was the new manager. Great choice!

Dr
Review №83

Awesome hardware employees clean well. Stocked enventory. Nice not having to walk forever like home Depot

Be
Review №84

Very helpful and quality merchandise.

Ji
Review №85

They had what I wanted at a reasonable price. Staff was very helpful. Got in and got out fast. I would drive by a HD to go to Ace Hardware.

Da
Review №86

Very helpful service

Ju
Review №87

12:38 pm This has been my favorite hardware store however today there is little evidence of social distancing. An employee removed mask around customers and the store is overcrowded with shoppers not wearing masks.

Ro
Review №88

Great, nice support

Br
Review №89

The store itself is alright. Poor location in a strip mall with a twisted, winding parking lot. Prices are too high! Limited selection.

Th
Review №90

The service is awsome and very helpful. Ive had to special order things and they are on time and honest and call you as soon as it is ready. For a little store it is organized and has the main things for projects and repairs.

ha
Review №91

Picking up hay for the goats

Da
Review №92

Away from my normal ace location but decided to stop in to have a key cut and pick up other supplies I needed. Friendly however refused to cut a key. I guess Ill head back to my local ace hardware. I tried another location wont do that again.

Ka
Review №93

I love this place. They always have what I need and are always available to help.

Ma
Review №94

The associates here always seem irritable, as though they are bothered to help you. The selection isnt good either.

S
Review №95

They were awesome!Very patient & kind. We will be back to this location.I will never be able to Thank them enough!

Do
Review №96

I will always rather go to ace hardware friendly knowledgeable staff there to help you with anything you may need

kp
Review №97

Ace is the place!

Ru
Review №98

Its was a great time got everything i needed and some great tips Staff is Outstanding Thx You

We
Review №99

Love this place. It is always easy to find someone to help you and they always seem to go the extra mile.

Br
Review №100

Had some hard to find fittings that I couldnt get anywhere else. Very nice people to help you find things

Information
52 Photos
100 Comments
4.6 Rating
  • Address:2050 N Alma School Rd # 18, Chandler, AZ 85224, United States
  • Site:http://acehardware.com/
  • Phone:+1 480-899-4885
Categories
  • Hardware store
  • Building materials store
  • Home improvement store
  • Paint store
  • Plumbing supply store
  • Swimming pool supply store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–7PM
  • Saturday:8AM–6PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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