They were very busy with people paying cell phone bills in cash. Too busy to answer any questions that I had about the 300$ that I bought there. Wont be going back.

I went there Friday to see what was going on with my phone and the representative that was there on 7/16 was terrific we had excellent service there even with other customers coming in he was helping me while helping them all at the same time.

A little lacking in service in places, but dependable.

Very excellent service - a young man - Dee - not sure spelling on that! but he was very helpful, very competent, and I was able to get a new phone - all set up - in a very minimal time, and a very reasonable price. Customer service was exemplary. This was the store on Bloomington Road in Champaign. Also want to recognize Cole at the Meijer location - when I first went in there and they did not have the phone I needed, he called the other stores to locate the phone I needed, so that I did not have to search. Very excellent on the customer service by both of your employees.

Andy has great customer service. He was able to answer all my questions with a smile and a joke. Due to the great customer service experience I referred my daughter to get her internet service from this location because of Andy you Rock!! Happy New Year to you and your family!!

Quality Merchandise reasonabilty priced excellant service

Prospect Ave. Booste Mobile has been very helpful when it came time for a new phone.Thanks Nate.

Good so far

I like how I can pay for so many months

I go to Premiere Sound & Video for my Boost Mobile needs. The employees there are very knowledgeable & can help with any mobile need. Theyre also so friendly!

Just had the best customer service from any phone service - ever - over the phone from this store. Thank you to the person who spoke to me, answered all my questions patiently and helped out - 5 stars!

Great plans but there devices sucks

Owner of store sold us 2 LG G Stylo smart phones. He told us it had 2 gigs of ram. It does not. When I contacted him less than 24hrs later asking for an exchange to the phones he talked us out of buying he sounded like he would fix his mistake and I assumed at no cost to us since the phones were the same cost. I go in and the guy we were working with was gone and I spoke to the other owner. He refused to sell me the phone at the discounted price and tried telling me that I didnt want 2gigs of ram what I wanted was storage space. And basically assumed I didnt know the difference between ram and storage or network connection. I told him that is what we asked for was 2gigs ram and we were sold phones as 2gigs when that was false so we just wanted to do this exchange. He tried telling me Id loose my month of service or have to buy the phone at full price. They should have to discount the phone and exchange it at no cost to me without me loosing my month of service because they sold us phones under false pretenses. I will update this review if things get resolved but as of now I would never buy your phone here. Our family has bought 2 smart phones before this from this place in the last month and this is how they treat loyal customers?

They provide the kind of customer service I didnt think still existed anywhere. Within 26 hours of my first call, they had determined our TV wasnt fixable AND had delivered, installed and set up new one.

Always love going into the Prospect and Bradley location and petting Zeus!

Recently purchased a Galaxy s2 cell phone from Premier Sound and Design. Everything was done quickly and competently and I was connected to Boostmobile and Google. Had the phone for a little over 2 weeks and had problems with it cutting out on me (going dead). I called Premier Sound & Design and they told me to bring it in and they would give me a new one to replace it. No heming and hawing or any arguments. Immediately went over and they had me on a new phone within 10 minutes. No problems since then. The folks at Premier Sound & Design are professional and customer oriented! I would recommend them to all my friends and definitely go there for my next phone.

Great people who take their time and help u find the right phone for u

Ive been with him for 9 years armoire never had a problem good customer service and very friendly people

Has a great prepaid srevice at a great price and things included

It was ok

it seems the only posts that are positive are from the employees LOL it also seems theyre arrogant and angry because they know that there are un knowledgeable about the products that theyre selling... theyre just in there trying to make a paycheck, untrained, unprofessional.. so, the defenses go up to hurt mafu#**#s before it can be stated back to them what they already know..... nothing!

The people are always friendly and helpful

Asked the guy for a smart phone with 2 gigs of ram and a sd card slot. Guy tells me all phones have sd card slot and swears that the LG G Stylo has 2 gigs of ram. I purchase 2 of the phones only to later find out they DO NOT have 2 gigs of ram. Doubt Ill be a returning customer.

They have the worst customer service and an arrogant attitude to boot! Basically, they made a mistake with my boost account and then told me there is nothing they can do for me. I tried to explain its their fault and they threw me out of the store. These people are thiefs... I will never do business with them again!!

Very helpful polite respectfull JUST AMAZING EXPERIENCE.... Big Thanks to Andy....

Premier Sound & Design, IncThey have great service and theyre staff is friendly.

Very rude. I will never shop there, pay a bill there, nothing. NEVER

Great Place!

Boost moble sucks!!!!!!!!!! Hate their service. Im going back to straight talk. The hell with these stupid ppl

Been with boost for a long time

Love My phone

Overcharged me for months then after updating CC# with them my auto-renewal was cancelled. So much for paying them that extra money to have them handle it. These people are fraudsters.

I dont like the way they rush people and treat them like they dont have time to help anyone . Its always rush , rush , rush . My nieces do business with them . I refuse too !

Good place

Cheap phone company

Helpful

When there are people do not attend quickly