Good place yo get your equipment for your car to do on your own and or to have someone else compete. The staff is friendly and helpful.

They take to long to help there customers at cashiers when parts are needed there hole staff need be properly trained by a professional who knows what they are doing. Keep next coustmer in line ready for questions and answers

I called up and asked for a product: spoke to Judy. She says they have it, drive all the way there and wait in a 15 minute line…they take me back to the cage and it’s a completely different product, not what I was looking for.

It like any other Auto zone but the waiting time is a bit faster than the one in Suffolk ave

Stood at a counter 20 minutes to be told to get on line to get help. Customer service is not good.

2 people on line, 5 employees behind the counter, and I was waiting for an easy 10 minutes. I was then helped by an employee that it was obvious that she was doing me a great favor by helping me out. So I gave a generous 2 stars because they simply had the part I needed, otherwise I would have rated 1 star because that is the minimum you can rate on here.

I was greatest for buying the tools all the time

I just recently called this location to get a free diagnostic test done for my car. At the time I was told I would be able to get it done but of course with covid going on there would be some precautions I would have to take. Once I went to this location and spoke with a lady at the front I was told the complete opposite. Before I could get the word diagnostic test out of my mouth she stated they didnt do it for the check engine light if it was on(which it wasnt). Then once I was able to get a word in and show her the picture of my problem, before I could explain she gave me another excuse as to why it couldnt be done. This was a complete waste of my time and not to mention not such good customer service. Definitely wont be back!

Dude there always help me find what I needed

Very unprofessional, one of the staff (taller gentleman with his hair pulled into a low pony stocking parts) has some sort of radio show on LOUD walking around the store, not asking people if they need help finding anything etc. Lines are ridiculous, Ive been waiting 30 min to ask someone to help me look at a battery for my car. Definitely wont be coming here againAnd it seems that the owner only responds to positive reviews and does not address any of the problems in the store.

I shopped at this establishment many months ago and was treated very well. The reception was A+. One of the store representatives took the time out diagnosing what was causing a highlight problem on my dears vehicle. He identified and fixed the problem. Very pleased with the excellent attention towards customer service. Keep up the good work.

This place is always crazy busy on weekends. Looked like there was one line at first then finally they tell everyone there are two lines, one for paying and one for parts look up. Selection of product in stores seems to have gone down. Only lots of accessory stuff, hardly any actual repair items like they used to have.

Manager was very helpful

This is the worst AutoZone on Long Island. I have used it for years. I cannot count the times that one dead parts were not there to how rude the customer services three the lack of English speakers. Do not go there.

By no means is this the fault of the employee I dealt with however there is clearly a disconnect between online advertising to what you get in the store. I went in for a battery that showed and still shows IN STOCK for $139.99 however they state they dont have it but!... lucky me! they have one type that cost $159.99 of course. Its not about $20.00... I can care less about that however there seems to be an issue in general lately where its borderline bait and switch. If you dont have it, dont advertise it! Yes, I had an option not to buy however im not going to travel all around Long Island for a battery and waste gas. I doubt I will be returning to Auto Zone barring a warranty issue again. This is principal... something missing from many business practices as of late

Very helpful staff... Great service

The staff was very courteous and professional. Even though they didnt have a particular part that I needed at their store, they diligently searched the database for other stores in the nearby area until they found it! Once the staff confirmed the availability of the part by phone to the store that had the part, all I had to do was drive to that store and pick it up since i paid at the initial store. Just outstanding!!

Their warranty is unbelievable and good price

Very poor and slow customer service

Very slow moving store..u wait on line forever..

Fast service

If I could give them 0 stars, I would. I have the worst service this time. We buy with my husband two gallons of motor oil. My husband knows about this. When we were making the oil change we noticed that the oil was different more liquid and clear. Ill check the bottle and what I find out? It was oil that has expired since June. We called the store to return this oil although this meant to take it out of the vehicle again. and we are attended by the manager KEVIN, he tells us that if we want another oil we must pay for it, that he will not make the change, because the oil does not expire. When we ask him if the oil does not expire because the gallons have expiration date? It tells us: I DONT KNOW!! Wow what kind of employees work in this store? It is my vehicle if the engine melts, they are going to respond for the poor quality of the products they are selling. ALL PEOPLE PLEASE KEEP YOUR EYES OPEN IN THIS STORE.

Good place to but stuff at

Very helpful.

Very helpful people in this location

If you need auto parts this is the place.

Nice place

Went in concerned on which oil to get for my engine and u aware of which type of get. Not only was I properly advised on which brand works best for my type of car, MANUEL also helped me out the engine oil in. I am so grateful for that. He’s Incredible! Thank you!

Cool place

Terrible customer service ..was on hold for over 16 minutes and no one ever picked up..called again and i was put on hold over and over....wont shop autozone ever again

Terrible experience. Manager doesnt know what shes doing. They got rid of the book for the oil filter so you have to wait on line just to figure out the oil filter for your car.

Pac man is truly the best. Great customer service. Thank you for your help. 👍

Great prices and selection

Great most of the time to help you find what your looking forComputer systems are great for finding make and year of your car so you do get the right part you need

So I went in to store I needed to have someone help check my trucks “check engine light” I walked in there was a very long line and 3 people behind the register.. I have never been there before so I did not know what to do!! I stood there to see if someone would acknowledge me and I would find out what to do.. All 3 of the people behind the register looked at me.. but never said anything .. meanwhile people are coming in and the line is getting longer.. almost 10 minutes standing and I finally ask how do I get my check engine light checked.. it was at that time I was sent to the end of the long line. Still only one guy taking customers the other guy and girl where just behind the counter.. over 20 minutes on the line I get to the register and the kid comes outside checks my truck.. he tells me the part I need. I purchased it and when he hands me the box there is writing all over it someone’s phone number .. I ask him is this part used? He said I don’t know? I left the store and a couple days later my husband put part in and check engine light still has not gone out.. I drove it for few hundred miles to see if it would go out and finally took it somewhere else to get the light checked again.. and same part is coming up!! Sorry to leave a long message and not a food one .. but extremely frustrated!!

For me this location becomes inconvenient due to how you enter next to a railroad crossing so there is always traffic

Many staff have to little knowledge

I visited Autozone many times and I have seen different people working everytime. And honestly I havent seen them knowing how to work the system and help customers correctly. A couple of times the employees have been arguing and that looks very unprofessional. There is a long wait to pay because theyre not trained properly.

Waiting was long time to check out

Love coming to autozone when I need anything for my car I just go buy the piece which is usually there so i can fix it myself to make my life much easier and cheaper. The guys at the store is a bunch of help certainly can answer any questions you need answered. Definitely one of the best place to get your car needs

Find what you need for a good price

In need of more or time based helpers or counter clerks. Waited on store line for 25 min to purchase just oil. Smh

Awsomely amazing Bayshore y Westfield. All Girl are Official know cars

Nice folks working there. Helpful

People tried to be helpful but were not very knowledgeable. Good parking.. Some pigs for customers, leaving oil cans and garbage around the parking area.

Too crowded I left

Good store with great helpful employees. Organized and clean. Almostseems like the store runs itself. Its directly behind the railroad tracks which can make it a hassle to get into the parking lot since this is a fairly congested location.

Waited half an hour to pay for some bulbs!!! Unacceptable

All good👌 Needed new windshield wipersCame out in the cold weather and put them on for me Good service and clean shop5 stars

Friendly staff. The wait was a bit long due to an oddly busy day. The employee who helped me is very nice and helpful. Will visit again

Slow customer service. Most but not all staff is under experienced and have little care. Lines are long much of the time or there is no help available when there are no lines.

Fine store clean and in order.

Went in asked the employee if he had a part that I needed and he looked it up and said yes got my part paid for it and left and treated me as a customer and he was very friendly will go back there again for parts because the service was great and the place was very clean

Great place to find a lot stuff to your car.

This place is okay because it feels like you cant get in and out most of the times. They need a better dynamic with the computarized system they use, seems like they need a system that allows search for parts but at the same time make a sale using the same computer.

And again this store lacks of management, reps are watching YouTube videos while theres a line and all I wanted was to do a simple check engine light scan but they are too busy to do it because of their very important videos...

Great service, Akshan or Ashkhan (sorry forgot the exact spelling) was kind enough to show me how to install my new headlight bulb... even after they had closed. Way to go man, you are crushing it.

I give them one star because when I walked in there was a line of people waiting to be served. There was four employees in the store three with gray shirts (I think they are managers) one with a red shirt. The guy with the red shirt was the only one working while the other three just stood around doing nothing finally one of the gray shirts asked if anyone was just there to pay cash one person was just there to pay for something the manager took that person and went back to doing nothing finally another red shirt person came in one of the manager told him to clock in right away to help out with the line (I think the managers should have jumped in to help the customers instead of standing around doing nothing)

Alex was very helpful in finding me spark plugs that fit my ford

Very nice staff ..attentive..and always have wat I need for my truck!

They install small things on ur car for u. Whats better than that???

Workers are just too slow and the store needs more cash registers

Your employees could care less about customer service, stood in line for 20 mins with no person in sight to start helping customers pay. Most likely to go out of business soon lol

Im glad they was open early in morning. .. on a Sunday!! my car had no oil and two brake lights out. They got me in and outta there! ! fast!

Good

Prices are reasonable, but I cant say much about reliability.

Great atmosphere

Good old auto parts

The help at this AutoZone actually is knowledgeable on the merchandise that theyre selling and I was in and out pretty quick

Good store and employees are knowledgeable and eager to help.

Very Friendly Service Couldnt Figure out Exactly What it was i needed But they helped and guided me thru every step

Nobody asked me for helped and I made eye contact with 3 different employees

Always have what I need. Always helpful and great customer service.

Friendly, knowledgeable staff!

So far always have my parts needed.

Staff is very helpful, but need more Staff to be to get 5 stars.

Great service, Personalized attention.

They installed the windshield wiper for free. Excellent

Terrible customer service and the short Hispanic female that works there (manager) has a nasty disposition. Take your money to advanced auto parts.

One of the best places to get parts cheap

Good place for auto parts, staff was helpful

Slow checkout line. Cashier seemed more interested in other tasks than ringing up customers.

The service is horrible, I waited 30 minutes to buy a brake light for my car. the line was big and the two cashiers were eating while they where working and the other one looking for parts. They walk like tortuga very very slow. Please take this peoples out there .. this job is no for them.

Dont desevrt 1 star they have lowet people working bad bad service dont recomend nobody shoping in here

Very slow service. if you going to buy something you are going to waste an hour of your life waiting to pay.

Auto Zone is one of the best auto parts store there is

Unprofessional staff, slow service. Prepare to be annoyed by just swinging by quickly to grab a light bulb.

Great if you know what you need staff not knowledgeable

They installed my wipers right outside the store. Great service.

Generally a great experience everytime i visit the staff find the answers for any question i may have and have only ever come across one small incident of a bad attitude employee but overall great experience!

Worse customer sevice, long lines... Super slow staff

Really good store service very slow and if you want to pay for something you have to wait till everybody getting a part gets the part so you can pay for what you are getting. They should have finetune on register at all times...

Auto parts but the prices could be better.

Sale rep Keith. C very helpful and friendly

Very helpful and competitively priced

5 people working in a slow store. One manager and employee listening to a customer tell his story how his car broke down, both just standing there at two different registers. 4 people waiting on line for at least 5 minutes until someone says, IS ANYONE TAKING CUSTOMERS?. The red shirt starts ringing up customers, the manager, is just gabbing with the customer. The line is taking forever and the other employees are just socializing in the store. Finally, someone puts there packages down and leaves and tells one of the clerks, Bladimir, that they should pay attention to the customers and goes to leave. He states,go ahead. I would have left but I waited too long. Pretty awful.

Quick and friendly service

I rather give y’all a no star. Called to see if they had something in store before they closed. They had me on hold for 21 mins so I just hung up. How hard is to check if you guys carry a certain brand.

Slowest service ever. Each time I go to the store the wait time is ridiculous. I wait atleast 15-20mins just to pay for something.

They fixed my head light without any issue thank you Auto zone.