Saif is amazing guy. He did his best with his great manger Mr. Raji. These people deserve 5 stars.

Top-tier dealership with palatial facilities and amiable consultants. I had my car in for work, and am appreciative of the friendliness and lack of pressure from staff and consultants. Justin was stellar and I am thankful for a very lofi, chill vibe talking with him. Thank you for not treating me like a walking ATM. Sam, I took note of your recommendations for visiting Michigan and Mackinac Island. IMPORTANT: If you spend time in the lounge MAKE SURE you check out the 17th Century replica of the Japanese Samurais Kabuto battle helmet. Very cool!

Definitely had some mis communication with the service department but Sam followed after seeing my review and asked me to stop by to correct the issue. I was treated like a valued customer and all my concerns were address and corrected. When you buy a quality vehicle there is an expectation for the service and support to be of the same quality. The service department manager agrees and supports his team but serves his customer.

Great 👍 Service and attention to detail. They truly do value your business and your feedback and it shows. They truly are a “service” company that sells and services cars. Buy a Lexus you won’t be disappointed!

Ann was great! I have been looking for a Ram 2500 long bed with low miles. Ann did even better! She called me as soon as a Ram came in that fit my need. Thanks to Ann, I now have a 2017 Ram 3500 long bed with low miles and it’s a diesel!

Terrible service... manager or who ever he was..was rude as hell a buying customer asked for a simple request which was to ask for vehicle invoice but got denied heckled and even scolded just for asking....

I did not get a car there as the one I was contemplating sold. But, I have to give a shout out to Megan and Faith. They were helpful and kind. Did not have the same experience with another dealership in town. How you treat people matters. Thank you Megan and Faith.

Great experience from sales through finance. Dave worked with us to find the vehicle we wanted. Very happy with our purchase and the overall experience.

Everything went exceptionally well. From the beginning to the moment I drove away. Thank you to all!

I would give zero stars if I could! They thought since I am a young female they could take advantage of me. Tried to give me 10000.00 Less than book value for my Lexus. (That I purchased from them) Is that what they think of their product? I thought Lexus held their value? Guess not!? Very dishonest and unprofessional business practices from beginning to end. I don’t think I deserved to be treated so awful being as though I thought I was a loyal customer.

My experience at Lexus of Dayton was the best, thank you Mr. Erik Bushon for my 2020 ES 350 lease, I really loved that car.But wanting an SUV I ended up Lexus Pre-certified and thanks to Ms.Ann Blackburn my sister and I are very satisfied with our vehicles.Ms.Ann was the best, she treated my sister and I very professionally.Thank you again Ms. Ann, we are very happy.

Very nice sales staff and easy to work with. At first I was apprehensive about trading in my Honda but they made it worth my while. For some reason, I get attached to my cars. However, Ben and Rog were super! They welcomed me to the family. Thank you!

Aaron and Jeff were excellent to work with! All issues were resolved and I would strongly recommend this dealership. Thanks again!

Sold the Lexus dealer a car. Prompt payment, very courteous. An excellent experience highly recommended.

My sales experience with Todd Swartz was the best car buying experience I’ve ever had got my dream car and the excellent customer service I expected from Lexus thanks Todd!

The best no pressure experience we have ever had with an auto dealer. They gave us an extremely fair price for our trade in, only a couple hundred of from blue book value. They offered the best price we had seen in our area. They did everything they could to get us the lowest rate they could find.

We bought a low mileage 2012 ES 350. Couldnt be more pleased. Phillip our sales guy couldnt have done better. This is the 2nd used Lexus from this dealership. Happy buyer.

They have been great up until the last year. We have had multiple issues recently. They keep sending online surveys even after we fill them out. We asked several times for a call to discuss the issues and no one has ever called back. I do not like posting negative reviews online, but I feel like I am out of options.

I recently bought a pre-owned 2015 Lexus RX from Lexus of Dayton. Overall, I had a neutral experience. If I was to buy a vehicle again from Lexus of Dayton, I would be more cautious. When I test drove the vehicle, the tire pressure sensor light was on. I asked about it, but I was told it was due to the cold weather. They put air in the tires, and a week later, the tire pressure sensor light came on again. At this point, I knew there was a slow leak. I took the vehicle to a tire specialist, and they pointed out a bulge on two tires each with a slow leak. To make the vehicle safe, I had to purchase a new set of tires.I believe Lexus of Dayton should have investigated the tire pressure light more extensively before letting me drive away. A tire blow out and accident could have resulted from such a defect.The sales manager, Jeff, reached out to me to hear my concern. I was pleased with Jeffs attention to excellent customer service.

Lexus of Dayton has an superb service department. I work Steve in service as his knowledge and attention to detail is outstanding. The only reason I did not give 5 stars was because this dealership persists in their incessant efforts to sell unnecessary extended and expensive service contracts.

Great purchasing experience. This Dealership really understand and exemplifies delivering a great customer experience. David Phillips is an outstanding Salesperson and customer focused from greeting through delivery.

Im a long time Lexus customer. I also grew up in a Lexus family. Lexus of Dayton USED to be the very best. March of 2020, I purchased my 2017 NX and had a great experience for the most part. I added on a service package that was explained to me to be 60,000k of oil changes and scheduled maintenance. It turns out, it was only the oil changes. Every time I schedule my oil change, I ask for the price of scheduled maintenance and get no answer. Im always told Ill have to look into this and give you a call back. I receive no call back. Ive asked every time I drop my car off for an oil change for the price of scheduled maintenance that they want to do. I NEVER can get an answer. I will also say new ownership has greatly increased prices for services. I service my car elsewhere as it is easy to find their recommended service schedule. When my free oil changes are all used, I will also go elsewhere for those. My next Lexus purchase will also not be from Lexus of Dayton, I will drive to Cincinnati. I guess when the entire crew of salesmen (who had been with Lexus for YEARS) all left after new ownership came in, I should have seen the red flags.Dissatisfied customer here!

Got a pretty good deal on an ES350 here. Car was in perfect shape. Service center is very efficient.

This was a simple service for my RX 350. 95,000 miles. They always provide me a loaner and the service is done in a timely manner. I originally came to lexus Dayton because of their great service manager Frank Noyes. May he Rest In Peace. But they still produce a nice service now that he has passed. Must be good management !

I went there to buy a second hand SUV and trade in my vehicle. initially when I arrived there I was supposed to meet one salesman, but he was on vacation that day so he asked someone else to help me. Initially It seemed fine and friendly, but then quickly as I asked about the pricing, the salesman started getting upset and asked me, Why did you even come here today?. This was a bit upsetting since I was there to buy a 2nd hand car and understanding the actual market value and negotiating a good or fair deal is common. But, anyways he let me test drive the car, but would not even discuss the possibility of a little discount even. Later I had to talk to his senior who spoke better and did not show me any attitude, and he gave me a $1000 discount after I showed him the fair prices in the market. I did get a good deal finally and bought the vehicle. I honestly did not want to after that experience, but I needed the vehicle badly. I am sure that the bad attitude from the first salesman may not be common there, seeing how many good ratings this place does have. However this is my experience. A few other things are there, like some mandatory lifetime warranty which you have to pay for every car even if you dont want it. My Car already had warranty, but they forced me to pay more to get lifetime warranty. I told them that I needed this car only for 2- 3 years, but that didnt matter since it was their company policy to force this on customers. Also, after the price was agreed, the 1st salesman was constantly showing weird attitude and asking me weird personal questions like why I needed to save that much. the price had already been reduced by $1000 before I went there so the total price was reduced to almost $2000 then that means their initial price was high. This was no cheap car, it was $30K+. Anyways, I hated all the eye rolling and attitude I got from this place.I must say that at the end when I was with the finance lady, she was very nice to me, which was good to

By far the slowest service I’ve received or experienced at a Lexus dealership. Over 3 hours to change the oil and perform an alignment. All the while service techs are walking around aimlessly and service employees talking about leaving work early. Took over 30 minutes to “wash” my car — which I understand is complimentary and I appreciate but I don’t appreciate the greasy fingerprints left on the inside of my door panel. I do not think I will be back.

Karen is the best! She took the time to greet me and look at my vehicle. No one else on the floor addressed me and or greeted me. After I connected with her she was extremely helpful!

Very informative, Ann B. was very knowledgeable about the product, and willing to address any questions or concerns I had.

I live an hour away from Lexus of Dayton. When I scheduled a service appointment to replace a warranty item (at no charge to me!), my service rep, Justin, suggested that they drive over to pickup my car, leave me a loaner, and then deliver my car back to me! Plus, when my car was returned, it was cleaned and spotless. The service at Lexus of Dayton ALWAYS goes above and beyond my expectations. Thumbs up to Justin and my friends at Lexus of Dayton! Thanks!

Raj, the sales manager was great! He really worked hard to make me happy and even after the sale followed up with me to ensure I was happy. Thank you!

Excellent assistance from our sales associate Todd Swartz. He met all our needs in a very efficient manner. Would recommend the dealership and highly recommend Todd.

The team at Lexus, were awesome to work with, from finance dept to sales, we really appreciate the time you spent with us to feel comfortable in buying this vehicle, we are very pleased, thank you. We will most likely be back for our next vehicle. Thanks to Dave in sales, great job.

Tyler in the service department is the singular reason I keep coming back to get my car serviced here. He goes out of his way to make the car drop offs/pick ups efficient and always communicates about anything that needs done on my vehicle. If I purchase another Lexus it will be to keep working with the same great service consultant. I hope his bosses know what a valuable asset he is to their team.

We had a wonderful experience with Brandon at Lexus of Dayton. We purchased two vehicles (one new and one pre-certified). Brandon made the process fun and easy. The entire team went out of their way to make sure all of our questions were answered and that there was no pressure. I can’t wait to purchase my next few cars through this dealership. They really did a fantastic job to make every part of the journey positive and informative without any selling involved.

Their process was great. I will likely never buy a car from another place. From service to sales to customer support the process was flawless. During Covid they had a great system worked out that allowed me to feel safe and still get things done. The staff at this dealer went above and beyond to help my family feel safe and comfortable.

Could not have asked for a better experience with Lexus of Dayton. Every single person was amazing. Special shout out to Aaron and Holly!!! They rock!

Raj and Ben are AMAZING!

A great experience. I purchased out of state and was very happy with the results when I showed up. World class facility and world class service. Make sure you are heading to the correct dealer. Two lots exist and I went to the wrong one. However the next vehicle purchase will likely come from Dayton again. Well worth the 2 and 1/2 hour drive.If you ever have gone into a dealer and the first thing they want to talk about is what range your monthly payment can be in, run away and go visit Lexus of Dayton. Research ahead of time! They work to earn your business.No lies, no tricks, no extra fees or surprises..

Sales person Dave was awesome. I came across the vehicle online and the dealership contacted me immediately after. Everything was done either via phone or online and I drove the vehicle that I was trading in the next day, to pick up my NX. The service that I received from the entire staff was exceptional. This is my second Lexus and when its time to trade it in, I will definitely make the 3 1/2 hr drive back to Lexus of Dayton.

Raj, the Sales Manager, has been nothing but the best. Transparent from the beginning. Stays in touch without being pushy. Informative of all of your options and does everything he can to enhance the customer experience. Hands down would work with them over other dealers and recommend them to anyone else.

Good service! Ann was very helpful with making the buying process easier.

While test driving several new vehicles, I learned much about the FSport Package and I felt I would buy a used Lexus. I went home and searched and the Dayton dealership has two GS350 FSports in stock. The staff helped me find the right one for me - my 2017 GS 350 FSport. After painting of the hood, new brakes, rotors, and tires all around, it’s a great car that I enjoy driving very much. I love the red seats and black exterior combination. A great car and experience at Lexus of Dayton.

I would like to recognize Erik Bushon of Lexus of Dayton for his exceptional product knowledge of our RX350. We knew we had made a great purchase in the RX model / trim line, but were not fully aware of the scope and breadth that all of its features offered. Enter Erik Bushon, a professional, competent, skilled sales consultant, and facilitator of educating and demonstrating to us the full range of capabilities of our RX350. Thank you Erick, you made our day!!!!

My salesperson was Brandon. I had gone in to see the new LC convertible which had not come in yet. He called me immediately when it had arrived. We bought it the next week. He was a great salesmen that I would highly recommend. And the tech man named Eric was equally helpful. We had our name in at various Lexus dealerships in the area and Brandon was the only one that called me back when the LC came in!

Lexus of Dayton answered all my concerns and serviced my car with car and washed my car also which was a plus. My wife and myself were very satisfied. Thank you very much.

Excellent service by all people involved. Will buy here again.

I am so happy with my Lexus, I wish I would have bought it sooner! I enjoyed working with Ben and he has followed up with me several times after my purchase, checking to make sure all is well. I live in SC and will buy from Lexus of Dayton again.

My fiancée and I started shopping for a new vehicle over a week ago when we visited Lexus of Dayton.We started looking at the new cars and met our salesman, Brandon Stanton. He was kind, courteous, and professional during our initial meeting and all the way through the buying process.He contacted us everyday to check in with any questions or issues we had. No pressure at all, just a continuing effort to make us feel comfortable with the process.After our own diligence comparing other vehicles at competing dealerships and securing our own financing, we decided to make an offer on a used 350 RX.Brandon worked with us for over six hours to get the deal done. We traded in two vehicles and haggled away! Brandon was always honest and helpful during the process. We even ended up with a better % through their finance dept!We love our new Lexus and the way we were treated at this dealership! Thanks so very much again to all there who made this purchase possible and painless!

Fez, in the used car division, was very helpful and great to work with! The management made us a promise that was followed through on. This was an easy and pleasant car buying experience!

Lexus of Dayton keeps getting better and better! Absolutely thorough inspections with video as well. Always working on what needs to be done and not to much gab. I was even in a pinch and they got me in and out in less then an hour! Blown away by the service at this location.

I recently purchased a new Lexus from Brandon Stanton. I had a great car buying experience thanks to Brandon. He was professional and very knowledgeable of all the car models and features. He was very pleasant to talk with and guided me through the process in a factual non pressure method. I recommend anyone interested in a new car to work with Brandon.

I had a five star sales rep in Shane. He went above and beyond to resolve a small issue I wanted addressed. Couldn’t be any happier with my experience with Shane and Lexus of Dayton. Stop in and shop, I got the best price here!

I had an amazing experience with Lexus of Dayton!

Great customer service! Found a Jeep online called about it and they had it pulled up waiting for me to test drive when I got there!! Todd was an awesome help in the whole process! Didn’t realize till I got home floor mats were missing but they ordered them the next day! Was super impressed with Todd calling to check in and make sure I was still loving the car!! They were even really patient with me as I waited for my husband to send the necessary information since he was stuck at work!!

It was a simple process and I had the very best sales person ever!

My husband and I had an awesome experience at Lexus of Dayton. Brandon, Raj and William were all so friendly, patient and very professional. Thank you to everyone and I love my new NX300.

I purchased my first Lexus from this dealership a year ago... it was an amazing experience & was greatly impressed, so much so that I came back for a 2nd Lexus. This recent experience was horrible... not the same as before. Something has definitely changed & not in a good way. There wasn’t the same level of excellence as before or commitment to customer service.

Drove 3 hours to buy a used Lexus we had found online...and although we didn’t end up purchasing that car...we bought a 2017 IS300 f sport..LOVE IT! Shane was AWESOME to work with!

Your time is worthless to themTheir word, promises and appointments means nothing. Nothing but a waist of time

My car was acting up so I decided to get a used car. Jeff greeted me right away and was a pleasant to work with. Holly was so helpful in finance. Thru and thru one of the easiest buying experiences!

I had a great experience, purchasing a car from Lexus of Dayton. I live inNorth Carolina, so everything was done over the phone, and by email. What a easy transaction. I got the car I wanted at a great price. Lexus of Dayton even has a lifetime powertrain warranty. Thanks again to the great staff atLexus of Dayton.

We sold a car to Lexus of Dayton, Brandon made the process simple, easy, and fast! Thanks, Brandon!

I did my homework on buying a new car. I went to several dealerships before I chose Lexus. I walked in and was greeted by Brandon Stanton. I couldn’t have been happier with the way he treated me as a customer. I didn’t want to be “sold” to. I also was really unsure of my final decision. I ended up taking the car for an extra test drive and decided to buy. I felt more like I was dealing with a friend rather than a salesman. I would definitely recommend that you speak with him when you walk in :)

I found everyone at the store to be inviting and friendly. Very focused on making sure that we were taken care of and they were answering our questions.I did find that the finance person was very nice but he certainly went through the paperwork quite quickly and our heads were spinning feeling like we was not sure exactly what he was talking about.David Phillips, our salesperson was awesome as was the General Manager.

Service was exceptional as always. Mike was great ! Easy to talk to and very personable and knowledgeable! Thanks

Great customer service and automotive service. Comfortable surroundings and they make you feel very welcomed. Future preventive maintenance explained and everything being completed during my last visit was also reviewed with me in detail. I highly recommend Lexus of Dayton.

I have dealt with a handful of dealerships in the past few months while looking for a new vehicle. The staff at Lexus of Dayton went above and beyond to make sure I was satisfied with the vehicle I was looking for. Jason Mann is a tremendous young professional sales consultant that made sure I left a happy and satisfied customer. By far the most professional and caring staff in the area.

I had a really good experience with Austin Parker. He answered all of my questions and made sure I was happy with my car. He never made me feel pressured, and continued to reach out after I took the car home in order to make sure I still loved it.

The best car buying experience we have ever had. The dealership had the vehicle we wanted for a great price and they worked with us to get where we needed. Todd Whittamore checked on us frequently, and even helped us resolve a very minor issue I had several weeks later. Highly recommend!

The staff was very friendly and they made me feel like a valued customer. I would definitely buy from them again

Almost 1 year into CPO purchase, I am very pleased with service experience. Better than advertised!

Just picked up a 2016 Chevy Tahoe LT from the Used side of this dealership. Todd was an amazing salesman!!!! Great staff, friendly service, and extremely fast and easy financing! I looked on Saturday and brought this baby home on Monday morning. I was in a VW Atlas but was in the market for a larger SUV to haul our travel trailer. I was near the end of my lease with VW and they handled everything to get me out of my lease and wrote the pay off check for me! It was so easy and they were exceptional kinda to me, even let me overnight test drive so my hubby could take a look at the vehicle. Great experience and if I am ever in the market again, or know anyone looking, I would return or recommend!

I had been looking to get a new car to replace a Toyota Tacoma that was coming off lease and had been eyeing the new Lexus UX 250h for a while. Having driven one as a loaner earlier in the year I really liked them. With the June special offers coming to an end, I went in and met with Brandon Stanton. I found him to be knowledgeable, patient and easy to work with. I felt like both he and Lexus of Dayton were willing to work to get me the car I wanted at the price I was willing to pay. Brandon was courteous and willing to listen to what I wanted to make the deal. Knowing what car I wanted helped but we were able to strike a deal in about 2 hours.I had a good experience and would recommend Lexus of Dayton and Brandon Stanton as a great place to buy a car. Thanks Brandon for your help

Service is always top notch at Lexus of Centerville!!!!! Wouldn’t go anywhere else! Tyler is also one of their biggest assets who goes above and beyond! Want great customer service, reach out to Tyler!

We just recently bought a pre-certified Lexus RX 350 at Lexus of Dayton. The team at Lexus of Dayton are great to work with, we are very happy with our purchase. Great customer service and very helpful with answering all of our questions. If we had any issues they were very quick to resolve them. Our sales consultant Todd, Jeff the manager, and Travis the finance manager were very professional and wonderful to work with throughout the entire purchasing process. We will definitely purchase our next vehicle from them and would highly recommend them to anyone who is thinking about purchasing a pre-owned / used Lexus.

I have been with Lexus for 7 years and have stayed with them this long due to their exceptional customer service. I have travel from state to state and each Lexus dealership is the same, your greeted with welcoming smiles and upbeat attitudes. Thank you Lexus, you have a customer for life.

Always have great customer service! They treat everyone very good! I will continue to get my service done there and look forward to my next purchase!

We had a TREMENDOUS experience!!! From our Salesman Nick.. to our finance manager Travis it was an AMAZING experience ... treated like VIPs from start to finish! A wonderful experience ... highly recommend!

Lexus of Dayton is hands down one of the best buying experiences I have ever had. Bought a used car, that was not a Lexus brand, at an extremely fair price. I was given way more for my trade in vehicle than I expected to receive. On top of that a large number of their used cars come with a lifetime engine and transmission warranty, along with a every 5,000 mile service and tire rotation at any Lexus dealer. Also, this car had some cosmetic scratches, small door dings, and rock chips along with a decent size bump on rear bumper-All were repaired as part of the deal. WOW!!!! The deal was negotiated rapidly and financial paperwork done within minutes. Did I mention finance got a very good interest rate for a 4 years ol vehicle? I will without hesitation look to purchase my next vehicle from Lexus of Dayton and will recommend everyone else do so.

I have always received great customer service and experience when servicing my vehicle at Lexus of Dayton.

As Always Excellent service by the dealership.Recently when my car was not starting Lexus dealership sent a technician to my home immediately with a new battery for replacement.Lexus of of Dayton known for Prompt and courteous service.I have been a customer since 1990 and purchased nearly six Lexus cars till date.

Donna our salesperson was willing and able to meet our requests on all fronts. I recommend her unequivocally.

The service was good but the service manager suggested I put tires on my car. My car only has 27,000 miles on it and does not need tires. He also wanted to charge me $100 for an oil change. I had previously spoke with someone and told them I needed to use one of the four free services that were given to me when I purchased the vehicle. He told me he wasnt aware of any included services. He called me back after he got it straightened out. Also, Jeff, the Sales Manager called me and told me that my car was not registering as Pre-Owned Certified but it showed that I was charged for it at time of purchase. He got that figured out as well. over all not terrible, but it could defiantly could have been better.

Customer sales team: Brandon worries too much about their commission. ignoring and refusing to send to quote over the email. they just want you to come over to the dealer, so they can low ball you with offers.

Awesome service with all of the staff .. I came in for an oil change and tire rotation and waited in the customer service area which was relaxing...Good job!

I had an 7:45 appointment to check my wheel alignment and a button on my power seat. I didnt leave until 11:31. Totally ignored no updates until I asked at 11:10 what was going on with my car. Watching as every other customer (Lexus owner) come and went. I was sent there by their other dealership even though I dont own a Lexus. My tires werent balanced and filled even after asking them to do so. My car wasnt driven in the garage for pick-up it was left out in the rain with the door open for me to go get in...BAD CUSTOMER SERVICE!!! I wouldnt recommend going there if you dont own a Lexus because you wont get treated the same.

I got a Great price and my sales person Jason answered any and every question I had

I purchased a Lincoln MKZ in the winter and the sales associate was Dave who was very helpful. After about a week of owning the car, my front and back heated seats were not properly working. I took it back to the dealer, and didnt have a warranty, but Dave was receptive with getting it fixed. The back seats were checked and were fine, but there was an issue with the front. He did have it corrected as well. About a couple of months later, the heated front seats were not working again. Lexus dealership figured out a unit needed to be replaced. The dealership manager and Dave once again fixed my seats by replacing the unit at no cost to me and no warranty. I highly recommend this dealership!

My experience was great, the people where friendly, accommodating and knowledgeable. Thanks for all your time, help and professionalism.

I bought my mom a Lexus RX350 and Brandon helped answer all of our questions and made her experience really exciting!!! I would recommend him to anyone who wants a Lexus.

Purchased my first Lexus here at Lexus of Dayton back in September 2018, I am very grateful that I had Emilio Perez as my sales consultant. Emilio was able to communicate and understand my needs and recommended the right model to me. His knowledge of the product was phenomenal. I was a picky customer who just went from BMW to Lexus and I asked a lot of questions. He was able to answer all of them with patience. He was also very enthusiastic to respond to the after-sales questions/requests. I never need to worry about the regular maintenance of my car anymore since I am well taken care of every time my car needs the service. I would say Lexus of Dayton provided top-tier service and its salesman Emilio Perez really did an amazing job. Thank you! I will come back again!

Purchasing a Lexus was a pleasure. Brandon Stanton made it easy! He was eager to please and very responsive.

Service was excellent. I brought in my older Lexus, which is a 2009, and they treated it like it was brand new. Justin, my service rep, was a gentleman throughout the whole process, kept me informed, and was very knowledgeable.

The team of Raj and Alex were great to work with. I enjoyed the experience. I wish I could trade in my old car though.

Recently took my car in for scheduled maintenance and also to repair a sensor on the driver side door. After I picked it up, realized there were greasy smudges/fingerprints on the door as well as damage to the inside of the door itself. There were small dents/holes on part of the trim of my door! This happened in a Saturday. When I called to complain about my car, was told no manager was there, but one would be there on Monday and he took down my info. He never did. I came in Monday, no one knew of my complaint at all. I eventually spoke to Mike who was very professional and arranged to have the piece replaced and provided me with a loner. It all worked out, but they should have been aware of the fact that they damaged my car in the beginning. I think they hoped I wouldnt notice and they could just get away with it. Very disappointing! Ive been here before and never had an issue before. I will probably go back as it is the only lexus dealer in the area, but they definitely lost a bit if my respect for lack of attention to detail.

We had an awesome experience. Raj Grandhi is the one who helped us. He is exceptional....and a huge asset to Lexus. He works with integrity and was far beyond helpful. We will definitely work with him in the future. The rest of the team was also extremely helpful and was with us each step of the way. Over all this is the dealership to go to. If I could give more stars I would.Edit- Just had my car serviced and Justin from their service team is fantastic. He always kept me in the loop and was very courteous. I’ll be back in :)

I purchased my pre-owned Lexus from Lexus of Dayton. This is my third Lexus, and Evan B. did a great job throughout the entire purchasing process. Ask for him by name. Because I’m familiar with Lexus, I didn’t require every detail regarding the brand’s advantages, and I was even familiar with some of the vehicle’s operation. Rather than following a predetermined playbook without deviation, Evan adjusted to my specific purchasing needs. I won’t use this location for my ongoing service only because I live in Cincinnati and the Dayton location is simply too far away; yet, I’d highly recommend them for your next purchase.

There was an initial mix-up on a stock order when we went into negotiations and I apparently got a more expensive car for the negotiated price. Yes, they absolutely honored the negotiated price for a more expensive car, from what I understand a couple thousand dollars. My salesman Evan was amazing low pressure and kept his composure the entire time even through the mistake and even though I made out on the deal, they still stood behind everything, fixed what needed touched up on the car handed me the keys with the smile. I wish every experience and every company that sells and deals with the public especially car companies could be this upstanding and devoted to their customers. I purchased the service warranty, the repair warranty and even the wheel and tire warranty and it was likely less than the cost of my first repair on the car. Even though Lexus is certified anything thats not covered will be very expensive and the warranties are a great idea. I loved my experience and just felt everybody should know that theyre actually is a great car dealer left out there. Thanks Lexus of Dayton and Evan.

Appreciated the staff at Lexus of Dayton. We were treated well and felt the process of trade-in and new car purchase went well. We are enjoying the new car.

Purchased a Certified Lexus GX460 on March 9th, 2020 We drove from WV to Dayton about 3 1/2 hours, Was met by Jeff the manager and introduced to Todd our salesman who went above and beyond to make us comfortable. There were several to choose from and they were very accommodating to us while we made our decision on which one to purchase. They gave us a good price on our old 2010 Lexus. We were very pleased with the experience, The manager checked on us several time while we were deciding and he and Todd answered all of our questions and concerns. We were never pressured at all. When we finally decided which vehicle to buy, Tyler then finalized our purchase and made us feel very good about our choice to buy from Lexus of Dayton. They sent us home with a freshly detailed new Lexus filled with fuel and we felt like we made some new friends. We would highly recommend anyone to make the trip to this dealer.Chris