I recently bought a used Honda here and realized there was in issue after the sale. Jack the manager and Garrett the sale associate took care of me. They had the issue fixed and me back in my car in a day. Im very happy with the vehicle and plan to continue my business with superior in the future. Thanks guys.

This dealership has the most thoughtful and friendly staff anywhere! They treat their customers right!

I love the attention to detail and personalized service. Great folks.I have my car worked on regularly here and there are never any surprises. Kudos to great service team members like Chad and Tara.

Excellent friendly service. They’ve looked after our cars for 5 years or more. Fabulous sales staff with awesome service .

We visited the Superior Acura dealership on 8/13 and were approached by Ba the salesperson. Ba at first seemed very pleasant and transparent. He even stated several times how transparent he was. We told him we were interested in an RDX in the $22k range. He advised that he had one to show us at $24k that was Certified for an additional 2 years bumper to bumper that he thought he could get us for $22K. He showed us a 2017 RDX that we liked very much. He said he had to get final approval from the sales manager. After 15 minutes he came back with a final price of $24k price and that it was not certified. He couldn’t explain why so we said we would have to think about it and felt betrayed and deceivedThat evening my wife sent him an email and I called him Saturday and told him I wanted to move forward and go back to the Sales manager to see if he could get closer to the $22k, if he could get it certified and if they would repair the scratched up stick shift and steering wheel. Ba advised he would go to bat for us and get us a great deal. Ba calls me back 15 minutes later and tells me that the price went up to $28k again after being told it was $24k by Ba, the internet and the salesmanager Ba advised it was priced incorrectly. I feel they should honor the price given and published. I feel I was mislead and deceived again.

I cant say enough about are fantastic experience with our sales person Ba. Clear and honest from the start. Provided me with all the information needed over the phone quickly, accurately and most importantly, with the highest level of professionalism.Ba took the time to help set up and familiarize me with all of the functions. The car was detailed to perfection (not cleaned, DETAILED). I wish I could give you all an 11/10 for going the extra mile and making this by far the best car buying experience Ive ever had. My new RDX PMC is already turning heads at the lake! Thanks a million and see you in a few years for the next one!

Our experience with Superior Acura of Dayton, and especially our salesperson Ba Nguyen, was nothing but pleasurable. Ba and I initially connected via e-mail and text, that was followed up with an in person visit to the dealership and the next visit was to take delivery. Ba was polite, professional and brokered a vehicle sale in a manner that was mutually beneficial to both sides. In the face of a virtual and disconnected world, I cant say enough good things about Ba, his ability to relate, his genuineness and he just flat provided an overall great experience. Thanks, Ba and Superior Acura Dayton and we are extremely pleased with the 2022 MDX!

I am very pleased with my service at Acura. They are always very courteous and helpful. They explain everything and make sure that I have all the information I need. I have stopped by even without an appointment with a question and they always are willing to help as well.

Chad and Stephanie are the best! I have been going to this dealership for almost 9 years and have used their service and sales department many many times. I always leave happy!

The man in the service department was very rude. Was there having a recall done

Wonderful, friendly and quick service! Definitely going back whenever needed!!

Great people. Explained everything. Clean facility.

Chad Walther went above and beyond! He acknowledged a minor but huge issue with my center console. He gave me a suggestion as to what part was needed and before you know it the problem was fixed! Appreciate all the service employees there.

The sales person, Dan did a great job handling a special request I had. He was great to work with. He made the sales process very easy. Pleasant person to work with.

If you are buying from them, ask for Ba. He is amazing to work with. He is transparent and makes the whole process seamless.

Superior Acura of Dayton was a pleasure to deal with. Bought a preowned vehicle and they were flawless through every detail of the buying experience! Highly recommend this dealership! I’d go back and I live in KY.

My first service experience since I bought my 2020 RDX last September...it was GREAT!!! Chad is the best!!!

When I got the TLX, Josh explained everything to me and he is still doing a fine job. Thank you.

The folks at Superior Acura of Dayton are friendly and quick on repairs and oil services. I would recommend them for service anytime.

I am so glad, very happy and pleased with the staff at superior acura I walk in and felt I was in the right place to purchase my vehicle the friendly environment makes you feel right at home their professionalism is absolutely great the details they provide the different choices are excellent and how they take their time to go through every single thing about the vehicle you purchase its awesome. I extremely recommend superior acura to everybody and will refer family and friends. Thank you superior acura team for the great experience you guys rock. 😁

I purchased my 2008 Acura TL new in 2007, and continue to use them 100% for service. They consistently provide exceptional service, and have always demonstrated a very professional attitude over these many years.

Great service!

Great service by a top female mechanic!

Had a car I was interested in, but it was late Friday, banks and they were closing. Not to mention the cars on the lot werent washed. They asked me to come back the next day, but I found my car the next day - at Matt Castrucci Auto Mall!

Professional team with competent technicians!

Ba was great when helping me purchase my first Acura. I am so happy with my purchase! He made the process easy and gave my husband and I time to think about our decision without feeling pressured.

Dan Gilleland was very direct and up-front. No pressure. Accommodating and easy to work with through the purchase process.

They found the problem. They incorporated in a technical service bulletin and flushed the transmission 3X per the TSB. My car is running much much better. The work was done quickly. I was notified in time to pick up the car before they closed the same day. Oh and it was washed too. Can’t ask for much more.

Bah the salesman made the buying process smooth and quick! Great service, they even cleaned the car before handing it over to us!

Ba was extremely helpful even though we were upfront about being in the beginning stages of our car search and had no intention to buy that day. His knowledge of the cars impressed my wife and I, we also appreciated the no pressure atmosphere. Wish they played music in the showroom as it felt really quiet at times.

Went and test drove a tlx. I filled out a credit app and expressed my interest in the car. I have a 783 credit score. The sales person and finance guy “talked” for 3 hours while I was waiting there. They finally handed me a paper with my proposed payment etc. i said I wanted to discuss with my wife. Later that evening I received an email from the dealership that stated they didn’t crunch the numbers correctly and we needed to talk more. I emailed and called the next day and have never gotten a response. What a horrible place.

They really take care of customers and are very efficient. They also have safety measures in place during Covid.

Ba was wonderful! I would highly recommend him. He took quality time to spend with my husband and I during the car buying process. He was very attentive, friendly, and all around a great guy to work with. Thanks Ba!

Friendly staff. Didnt get the car due to the cars age and financing, however over all experience was good.

Worked with Garrett on my purchase. He is very knowledgeable about the vehicles. He takes you through the whole purchase process from finding the right car, to the final signature like a true professional. There wasnt any pressure to buy, no gimmicks like this is the price today only. Other members of the Superior Acura team were top notch as well.

Service department was great. In and out in a timely manner.

The service staff was as accommodating as they could beYour staff could not have done more. I was just not pleased that a car that was just a little over 5 yrs old and had only 42,000 had to have it shocks replaced to the tune of $2,000. I have contacted Acura directly. You gave me a discount but it was still $2000. Just seems out of line for that quality of car with such low mileage

I went to the Superior Acura Dealer to buy my wife a new car and ended up trading in my infinity and bought 2 new cars. Sales staff was very knowledgeable about their cars, they let me take my time to decide on a vehicle. Also their service department is very good. Chad is a great guy to work with. He helped me with my after market purchasing, no hassles. It’s people like Chad that will keep me coming back.Thanks Superior Acura, we love our vehicles.

I was able to work with Chad Walther during the purchase of my 2011 Acura MDX. He was very professional and knowledgeable through the entire process. I will definitely come for future purchases. Thanks for the great experience.

My experience with the service department was exceptional! I was due for regular 100,000 mile maintenance (including new belt) and needed new brakes. TJ, Chuck and the service team were wonderful. In addition, I had a minor dent and several dings that needed repaired. Kyle did an amazing job on repairing those. My car felt brand new as I drove away! Thank you, TJ, for the loaner and for providing superior service at Superior Acura of Dayton.

We had a great experience with the sales staff at Superior Acura. Garrett was knowledgeable, friendly, and thorough.

Bought a car there from Ba that I found on car fax.He went on to tell me I was getting a great car for a great price and it would be a good choice for my family.3 weeks later the engine light came on with a problem that was clearly not new and causing serious damage to the engine.He suggested I talk to a mechanic.Currently looking for a new car.I thought I could trust a bigger dealership.I’ve had better luck on corner lots.

My husband and I went here to get a truck. We had our own financing for the truck through our bank. After all that they asked is to put $4000 down because we had 2 other car loan. The $4000 was money to prove “that we could pay for the truck”. I don’t understand why that mattered given the fact that we had our own financing. We left the lot. The salesman called us back and asked us if we still wanted the truck. No we do not! We went over to Interstate Ford and got a better truck for a better price and we used our financing from our bank with no down payment. I hate to think that we were treated differently because of our race. But it does make me wonder why we would need $4000 to put down when we are not financing through them.

I’ve been going to this place almost 20 years now and the service is absolutely amazing! The cars are not only gorgeous and fun to drive, but they are the most reliable cars I’ve ever had in my life and I’ve flipped them over 230K miles with no issues. This is due to the tremendous staff at Honda of Dayton. They won’t disappoint you. Come check this place out.

Chad in service/finance is the best there is anywhere! Chuck, Christian and Tara in the shop are also top notch!!

Great 👍

Excellent, honest, and friendly service.

Best car buying experience just because of Chris. I really liked the no pressure buying and that the experience was tailored to my needs. I never felt rushed and was made to feel important even when they were busy. I would recommend you go see Chris!!!

Our car salesman Garrett Evans was great! He was very patient with us while we made our decision on the car we wanted. He took time to go over everything about the car with us. We will definitely come back to Superior Acura of Dayton next time we decide to purchase a vehicle!

Amazing experience! Please check this dealership out if you are looking for a car.

Staff is always professional, helpful and friendly!

Chad was awesome! Helped me thru the process and made it as easy as buying a car can be. Highly recommend visiting Superior Acura of Dayton!

Great service and very friendly. This is my first Acura and I cant wait to have it serviced there. (I only needed a key made)

Stephanie and Keith took great care of me! I have never had such fun buying a car.. Thank you all for your hard work. Your are truly appreciated.....

This place is not right. I took my car i just bought (after purchasing at a Cleveland dealership) to them and told them i heard a squeaking noise. They told me my car is under warranty and i wont owe anything because of it. Later on i get a call saying theyre going to take a look at it and it should be ready that evening. A few hours later i get a call saying we found the problem, the breaks were not assembled correctly. So its going to cost you $130 and i responded by saying I thought the car was under warranty like you guys told me and they said theyre not because theyre after market so i responded by saying Id like to take my car somewhere else. And they said well you have to pay for the diagnostic atleast and i said how much is that? And they said $130. So basically since they already had the breaks taken apart i was forced to pay it. I will not be going back.

Great car. The process was so much easier than I thought. Chad is awesome!

Friendly and courteous service.

I rely on Superior to keep my favorite and necessary vehicle in top condition. Currently they are fixing a recurrent issue. I trust it will be repaired right.

Great service. Mostly friendly atmosphere, and no pressure from sales while waiting. Cant see into the service area, which I dont like, but I trust that they did what they said they would. Nice job.

Received personal attention of general manager, his entire staff was very helpful

Jack Johnson was very nice upstanding guy really helped me out and the sales rep Im so sorry I forgot name and dont have paperwork on to look but I recommend everyone looking for good honest car dealership ask for Jack Johnson to find you a sales rep dont just go by anyone if you can avoid it

I recently purchased a car from here. Alec was amazing! He put my mind at ease with this major purchase! Him and the rest of the staff were very considerate of my situation. They got me in a car that I do love and Im very pleased with my experience. I would HIGHLY recommend them to anyone looking for a car! Thank you Alec! You really made my day!

Always a great experience ! Very friendly and accommodating and truly excellent customer service.

We purchased a vehicle from Chris Tipton yesterday and am now glad to part of the Acura family. Chris was very communicative throughout the whole process and answered multiple texts from me. He verified the vehicle was in 100% top shape upon pickup. Chris is very personable and uses humor appropriately and frequently putting a driver at ease while testing the vehicle. Chris contacted us immediately when we left our jumper cables in our vehicle we traded. In addition, the trade in for our vehicle was very fair. To be honest, car buying is not exciting for me as it is for many people but I am in love with my RDX especially since it was made last month in the plant my husband works at.The only suggestion I have for car buyers with excellent credit is to secure financing on your own especially if you belong to a credit union. You can do better. In the past we had typically financed our new vehicles during promotional periods from dealers in which the APR was 0% or at least very low. Although we were given the best rate for a prime borrower there were no promo deals currently with Acura and the dealership does receive commission from the banks they do business with. We will refinance once our 6 payments have been made. Also, I wouldnt recommend buying a vehicle towards the end of a month because there is pressure to complete the transaction by then for any offers given. Other than that we were pleased with our transaction.

I went into the store looking for a TLX and received great service. I was impressed by the salesman’s kindness and honesty through the process. I had an excellent experience in financing. I feel that the finance manager was honest in getting me an excellent interest rate despite my crappy credit score and he wasn’t pushy about products. I had a great experience and definitely suggest going there!

You guys deserve a good review for your work!Our car buying experience at Superior Acura of Dayton was the best, thanks to Robert Krazak and Stephanie. Robert is the best salesman I ever came across on my 2 weeks of car searching and talking to several people at the dealerships around Dayton area. Where the car dealerships were asking me to pay $300 to get a car out of another dealership just because they don’t have the color I liked, Robert got the car driven from Cincinnati just because we wanted to take a look at it. They made sure I get the best rate contacting various bank which was impressive. I was very much pleased and satisfied with the customer service they provided. Also, I got the best price possible and they aren’t in the business to trick the customers. I would recommend the dealership to all my friends without doubt.Thank you Stephanie and Rob for making the experience a pleasant one!

Superior Acura of Dayton did an outstanding job selling me a CPO 2018 Acura TLX. The car was in excellent condition and I received a very fair price on it. All in all a very pleasant experience with a top sales team.

Stephanie and Keith both helped us through our options. It was a good experience. Id recommend them to a friend.

What can I say but outstanding service! I was there for a scheduled maintenance. I arrived early at 7:20, the agent validated my web order/service request, provided me with a loaner and within a few short hours they called me to let me know my car was ready for pickup. 🤠

Looked at a car online. Stephanie got back with us quick and we came in that same day to look at it. I was worried with my credit and the price of the car i was looking at, but I was assured they would take care of us, and they defiantly did. We Was assisted by Ba, who was more than amazing. He made us feel at home.Needless to say I drove away that day in my new Buick. Awesome staff and a great place to buy a car. Would recommend everyone to take a look here first if you are car shopping.My car was cleaned and filled with gas as we did the paper work. Staff was so polite. A great place to buy a car.

I had bought my 2015 TLX through the Acura dealership as a CPO and had a nice smooth experience over a year and a half ago. In the few times I’ve had my service done, they have always been courteous, lent me a good loaner car, and performed all the service as had been intended. Any concerns they happily reviewed and inspected the car for me. Service has been 5 star level for me.

This dealership is not as fancy and not as big other Acura dealership Ive seen but the quality of customer service their staff provides--especially the folks in the Service Department--makes up for it for being top notch! Unlike most car repair shops, these guys are not after your money as they dont charge an arm and a leg for regular maintenance work and they even recommend their customers to buy major items like tires from online stores over them to save money. Their service is prompt, too, and making an appointment, or cancelling one, is without any hassle.

Buyers Beware: My wife bought a Honda CR-V a few months ago. They tricked her into buying the extended warranty. She had 60 days to repeal the warranty after purchase according to contract. Within 30 days she requested to repeal the warranty and Superior Acura gave her the run around until she couldn’t get her money back. They suddenly acted like they didn’t know their own printed contract. No wonder car dealers get a reputation as swindlers. Shame on you, Superior Acura for taking advantage of my wife. Worst customer service ever. Also, thanks for selling her a car with bad brakes. You are a car dealer with a service shop and you told her you couldn’t put new brakes on her car. BS.

Great experience with the whole Superior group. Came to look at a vehicle 30 minutes before closing time and our salesman (Chris), sales manager (Joe) and Finance manager (James) stayed late with no complaints and made our experience one of the most positive car buying experiences we have ever had. Thank you all!

This is my third Acura and second RDX from the dealership here in Centerville. It is a friendly environment from the moment one enters the showroom. Chris was very knowledgeable and instructive in explaining all the new features on these incredible cars of today. He was fine with two test drives which really allowed me to get a feel for the car and tipped the scale to the Acura side after a few other test drives of similar cars. I also have dealt with the service department for years and have always been impressed with how well they listen and try their best to take care of any issue that comes up. Thanks also to Brad for his welcome and the special key chain surprise waiting when I picked up my new car!

Online said 1 price when i got there they told me a different price including and when i paid it was even more than what was quoted. Went from 190 to 285.

The service was good.So when I clicked on the survey it took me to the last evaluation I provided. In that evaluation I expressed concern about the charge card swipe being defectiveWhen I payed this time the card machine worked flawlessly on the first insert. The techs evaluated the situation and corrected it.

I had a great experience purchasing a car from Superior Acura of Dayton. They brought a car up from a sister store in Cincinnati that I wanted to look at and was thrilled with what I saw and experienced. I worked directly with Ba and it was an excellent experience.

I was very impressed with their quick response to me and their service.. Will and Stephanie worked with me to get me the SUV that I wanted..Very nice, friendly and professional people, I look forward to working with them again in the future..Thank you so much guys for making me feel comfortable and welcomed..Superior Acura Of Dayton, nice team..

My husband and I worked with Chris Tipton at the Centerville Acura and he made it a very pleasant experience. He was very personable and even fun to work with, we felt like we had known him for years. You all are Blessed to have him on your team. Thanks Chris

Robert Krzak is the best sales person we have ever dealt with. Very knowledgeable, very honest. Made our car purchase very easy. If you are looking for a car, ask for Robert...he will go the extra mile for the customer.

I had a great and warm welcoming experience, they made buying a car easy and hassle free. i am in love with the customer service. hope to drop business again. Thank you Superior Acura.

Non luxury experience in luxury car dealership.Weve found car advertised on dealership web site, which we liked, and call them direct to ask few questions. Questions were answered, and I was invited to test drive and scheduled appointment for next day 5/14/17 at 11:00am. Next morning I’ve received remainder e-mail from Stephanie Olnhausen about upcoming appointment. We have arrived at dealership on time, and salesperson, Jacob Merrill greet us and told that he was waiting for us. Then he started to look for the car we were interested in. He checked parking lot at the building, checked parking lot at another building, checked some other places and could not find this particular car. He also could not find any traces of this car. He said that this car is still shown on their list but cannot be located, maybe it was given as loaner car, maybe it was stolen, maybe anything else, and nothing he can do about it. We were really frustrated, why make an appointment, why send reminder if car is not available. Jacob offered check other cars they have available. We did test drive one the cars. We were shopping for Acura Certified vehicle. We were surprised to find out that cars were not thoroughly cleaned. We saw remains of food on back seat of one of the cars, we saw some leaves debris, when opened hoods and trunks on all cars. We found out that tires on the car we test drive were worn out. We asked Jacob to provide us with the list, what was done during 182 point inspection. He answered that it was done by service department, it is closed today, and it is completely different computer system he does not have access to. Jacob told us that he will obtain this list next day and will e-mail it to us. Jacob invited his manager to talk to us. I cannot provide his name since we did not get his card. We have expressed our surprise and frustration that they do not in charge of their inventory. Manager had another idea that the car we were interested in was given for test drive over night. We asked if this is common practice and maybe we can have similar test drive. Answer was that it is only happen, when deal is almost done and “all “I” dotted and “t” crossed. However there were no traces for such “almost done deal”. Before we left dealership we were told that they will contact us next day and provide information on whereabouts of the missing car and 182 point inspection list. However we have not heard from Superior Acura Dayton.We got impression that persons that we worked with either do not know what they doing or purposely misleading people just to bring them in. We know that Acura is luxury car of Honda, but we got non luxury experience with this dealership.

One star is too high for this dealer and definitely I am going to somewhere else. They are not professional like their car.. Immediately after I said I am gonna test other brand of car also... everything change... face.. behavior... I ask for price of 3 different trim car but they gave me only one... manager supposed to come and meet me but after 30 min no body show up...it is not luxury experience, they choose some costumer then work and pay attention to them.. I will hope they change their behavior even when they know that you are not definite buyer...

Chris did an excellent job explaining the difference of all vehicles that we test drove. Never felt any pressure to buy. Worked with us to get a car payment that near our budget. Will go to them again in the future.

Great people and easy to work with. This is the second pre-owned car Ive purchased from them and will continue to do so. Recommend!

Bought a 2012 TL. Had a great experience working with Ricardo. He worked hard to get me in the right car all day. Very happy with the experience. The prices at this dealer were also better than either of the two acura dealers we have in Cincinnati. It was worth the drive.

We had a wonderful car-buying experience with Chris last week. He helped make everything go smoothly and was very personable!

Superior Acura - Dayton is top notch! I worked exclusively with salesman Chris Tipton and he was an absolute pleasure to work with! Chris knowledge of the brand, follow through/follow-up and overall personality was refreshing and appreciated. He goes above and beyond to ensure you comfortable in your new purchase and even responded to communications on his day off. Overall, our experience was wonderful and I would recommend Superior Acura - Dayton and to remember to for ask for Chris Tipton!

Bought a 2016 Chevy Silverado from here. With in a week my check engine light came on. Called the dealership and asked if I could have them look at it and fix it the guy at the service center said “that’s why we sell an extended warranty”. So if youre going to buy from here do yourself a favor and get the extended warranty because if you drive off the lot and all four wheels fall off your’e screwed. Also when I agreed on a price and signed off on that price I checked the company I financed through, sure enough they charged me an extra 300 dollars. And to top it all off come to find out I pay a registration fee through them and I still have to go to the DMV and pay for plates and registration myself. Bottom line, go somewhere else.

Appointment was easy to book online and was able to select only the services I wanted to perform without any pressure to be upsold. Staff was pleasant and knocked out my repair quickly and friendly. Plus I like that they give a military veterans discount.

Great Service or salesperson Garret is the Best

While our car has been under warranty, the service department has really been accommodating with efficient maintenance and professionalism

Ba my sales rep Ba was awesome definitely go see him.

Ive purchased two cars here. My sales person, Ba, was super helpful and ensured the sales process happened quickly. Service is always good here, the free loaner vehicle is a huge bonus!

My whole experience from beginniing to end was top notch!

Highly recommending to anyone want, good price and no non sense car buying experience

I rarely write reviews but Superior Acura of Dayton exceeded our expectations. Writing this review is the least we can do for how much the service center helped us. We had lost our key to our Acura and we didnt know what we were going to do from day to day. We had a locksmith come out since AAA would pay $100 towards to new key. He worked on it for 5 hours without any success. We decided the delearship was our only option left. They had it for 3 days and couldnt promise us anything. We were actually thinking we were going to have to get a new car all together. But Superior Acura never gave up when we did. When they called and said that the car started, we were elated. Acura put so much time, effort and went above and beyond for us. When we picked up the car, they had washed it and cleaned the rims so good that they looked shinier than ever. Superior Acura didnt have to do all of this for us but they did and it truly shows that there are still kind and caring people left out there. We cant thank them enough!

Chris was great to work with very detail showing me all the features. And thanks to Brad for working hard to get me a good price. will recommend Superior Acura of Dayton to all my friends and family. Love my 2019 Acura RDX Aspec !!!!

All the staff there is super helpful and warm welcoming! Love the place!