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Grismer Tire & Auto Service Center
1099 South Main Street St Route 48 and, Sheehan Rd, Centerville, OH 45458, United States
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Grismer Tire & Auto Service Center

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Je
Review №1

Called to get a battery replaced becuase walker Toyota was a n back order. They were happy to try to squeeze me in despite being low on staff. Andrew was even kind enough to give me some places closer to my home that may carry the battery. I was able to find someplace closer per his recommendation, but great customer service!

Mi
Review №2

I can tell these people in this shop really care about their work. They don’t try to oversell services that you don’t need, so I trust them to take good care of an essential part of my life.

As
Review №3

Frank and his team did a fantastic job servicing my vehicle yesterday. After the initial service of replacing my axle was done, Frank called to give me information on an alignment that he recommended. I was shocked because I just had one done a month ago at another service center. I declined the service but he was so helpful to give me the paper so I could share it with the other service center. I work within walking distance to Grismer and it was a little warmer than I was ready for. I was thirty from the walk and he went above and beyond and provided me with a soda. Thank you Frank! I am truly grateful for your service and I will reccomend you to my friends.

Sc
Review №4

Andrew, Frank and Marcus took care of me in an extraordinary fashion. Had brakes replaced in August 2020, but something was ‘not right’.They replaced brakes and rotors in December 2020, May 2021 and again yesterday (August 20, 2021).They did all subsequent work at their expense - truly determined to provide a high level of service for me.Car driving like new again (and more importantly stopping :)Thanks guys!!Scott Berding

Pa
Review №5

Andrew Stewart has been amazing! Him and his staff have went above and beyond helping me with my tires and spare tire mount. Im very thankful for him; with his extensive knowledge he guided me in the right direction to get the best tires I could get. Andrew is one of a kind!Patty Wolfe

Ma
Review №6

Grismer Centerville was helpful in choosing the right tires. They also we quick and had my car ready on time. I would recommend them for your tire and car maintenance needs.

Ak
Review №7

Great service - fast and efficient, and professional; and they told me upfront how long it will take - so, good job at expectation setting

Ma
Review №8

Our entire family has been going to Centerville Grismer as long as I can remember. Excellent service and trustworthy. Very reasonable pricing and the staff has been nothing but friendly.

wi
Review №9

Always take my Mustang to these guys for tire, brake and suspension work. They do a good solid job. Excellent communication, always keeping me in the loop. Much appreciate this Team. Thank you all!

Ja
Review №10

I receive nothing but fantastic customer service here. The staff is always friendly, helpful, and honest. They have done work both on my personal and my commercial vehicles. I would recommend.

Br
Review №11

Grismer - Centerville is the best. Always honest and straightforward with me. Trust and integrity are what good business/service relationships are based on and I know that I can always trust this operation. Never once have I had a negative experience.

Be
Review №12

I noticed after my check in for my appointment. I wasnt offered any coupons or discounts. Others behind me were afforded that opportunity I wasnt. Maybe it was an oversight I thought. But unfortunately I witnessed it consistently 4 times at least. 😩

Wi
Review №13

Great to have a service organization with top shelf professionals you can trust. Especially with a family vehicle we will have for ever! We’ll be with Grismer for a long time.

Sh
Review №14

The employees are professional and polite even after perhaps answering same question 500 times. No jaded attitudes. Refreshing.

Du
Review №15

I brought my GMC Sierra to them for a wheel alignment. Fair price, great work. I highly recommend Grismer.

Ry
Review №16

Thanks for working with this 1976 Corvette guy! Knowledgeable and flexible these guys worked with me to find solutions. Thanks Levi and Marcus! I’ll be back.

Ni
Review №17

Great work and very timely. They were very busy, but were able mount a trailer tire for me in an emergency very quickly and truly saved the day!

Ch
Review №18

Have had a long and all positive relationship with Grismee in Centerville, friendly, honest and reasonably priced.

Ja
Review №19

They have always been great to me. !! Marcus. Andrew !! Look out for mev

Gi
Review №20

Wonderful service done in a timely manner. I always feel like I get a honest option of whatever is going on with my car.

Sc
Review №21

Fast, friendly service and the team is informed and adept at explaining the issues and giving the options.

To
Review №22

Last summer my car began making noises. After having my car serviced at multiple dealerships in Ohio, describing the noises to multiple mechanics, and having the problem fixed to no avail, I finally decided to go to an independent auto service center, and I am SO glad I did! The guys at this Grismer location not only listened to my concerns, but took my car for an extended test drive to confirm exactly what Ive been hearing for almost a year. They were then able to pinpoint, layer by layer (in terms of the cars underbody) what the issue was. The repair was pricey (I needed a lot done), but still comparatively low for what you would pay elsewhere, especially at a dealership. Did I mention how quickly they finished the repair??? My car now drives like it did when I first purchased it almost 7 years ago, smooth and quiet. Ill definitely be returning here for all of my car needs during my time here in Dayton. 10/10 would recommend service here!!!

Fr
Review №23

I am rating this place a five because their customer service is pretty good, quite unexpected in this environment. My wagon needed a window fix and the crew fixed it and the subsequent error the installation caused. All with a pleasant demeanor. The rates are high, but that is just about every other shop. Go see Frank or Andrew and they will take care of your vehicle. troubles.

D
Review №24

Would highly recommend. Super quick and the best customer service I’ve experienced in a long time. Needed a flat fixed and they got me in, fixed, and on my way in no time. Very friendly and courteous staff. Thanks so much. Will definitely use y’all again.

Pa
Review №25

The staff at Grismer were able to find and fix the challenges we had with our RV. They have been helpful and informative as we worked through what need to be done for safe travel.Thank you Andrew and Marcus.

Mo
Review №26

I received outstanding customer service from the time I walked in until my car was finished with being repaired. Rob greeted me in a friendly manner. He walked me through his recommendation of the necessary repairs by explaining each of the functions and benefits. I can tell a real difference in the way my car drives. I appreciate Aaron’s thorough repairs and Rob’s personable service. It is great to be able to trust the guys at Grismer with my car repairs!

Ke
Review №27

Everything was fine, I just dont like the calls that we need to fix this or that. Just do what I brought car in for, all about $$$$.

BJ
Review №28

Great customer service, competitive prices, quality work.

Am
Review №29

Andrew was very professional and thorough. Awesome team at this shop. I got an alignment and an oil change done on my Jeep Liberty. Great prices. Thanks again!

La
Review №30

Awesome work! Great customer service and friendly too! Could not ask for more.

Mo
Review №31

Grosser has always been a trusted source of car repair and maintenance for us! Recently we brought a car to them for new breaks. They called in 15 minutes to say the car didn’t need breaks at all! They could have easily just changed them like we ask. We will always trust Grisner!

Ch
Review №32

Every visit to Grismer they try to upsell you on things you do not need. Ive gone in for tire rotation, which came with 4 tire purchase, and leave with a broken tire sensor, and a list of 4 things they said it needed. It wasnt with the free oil change and rotation to deal with them. I have numerous stories like this dealing there.

Da
Review №33

We have always had a great experience at Grismer and found them to be incredibly honest which is the most important thing when dealing with people who are experts and you are not. I would proceed with confidence in their recommendations based on all my previous interactions. Great team!

Gi
Review №34

Anthony did a great job on our Suburban!

Sa
Review №35

Great staff and wonderful service! They have never let me down.

Jo
Review №36

The location in Centerville at 48 and Sheehan Dr. Is in my book top notch. I highly recommend this company and this location.They squeezed us in within 1 days notice finished the job quickly and allowed us to use our special discounts. Things they didn’t have to do.If you needing tires, service or just an oil change I would use this company.Joe CantrellCenterville Ohio

Sa
Review №37

They are always been my first choice. Great customer service. Good job

Ci
Review №38

Grismer Centerville was the original place I took my brand new car when I first bought it. All the way up to when I sold it yesterday.They have always treated me fairly, they’ve always been honest and I highly recommend the Centerville location to everyone I know.

To
Review №39

Average service. I was kind of surprised I had to leave my wheels there for 8 hours to get the new tires put on even with appointment from day before. Also concerned about quality control. Got all 3 wheels back but 2 of them missing valve stem caps and one of them looking like the valve stem was never replaced. Also had white tire lube smeared all over the tires and not cleaned off. Just not impressed.

Jo
Review №40

Exceptionally friendly and knowledgeable staff and trustworthy service. Highly recommend this location to anyone! Thank you Anthony!!!

La
Review №41

Excellent customer service! 👏

Da
Review №42

We have been using Grismer in Centerville for all of our auto work for years. They have always treated us fairly and have been very upfront and honest with any repairs our vehicles have required. We would not go anywhere else.

Ju
Review №43

All I had done was a tire patch but all in all I’d say price was fair and I was treated well. Another tire place which I won’t name but it rhymes with wire miscounters would have tried to sell me things I don’t need because I had literally just replaced them less than a month ago. I’d go back for tire service for sure.

Gr
Review №44

I have been using Grismer for over 15 years.Great work and reliable.

p
Review №45

Grismers was able to handle my simple but urgent tire fix immediately upon my call. Thank you for your prompt attention to my problem and most importantly the quick fix

Jo
Review №46

I always get great reliable service with Grismer Tire & Auto Services.

Ma
Review №47

Good experience. Worked me in on a weekend last minute.

Mi
Review №48

Very nice people to deal with and was finished before time allotted but felt cost was high

Ro
Review №49

I used Grismer for some tires a few years back and the Centerville location has been good for the basics of tires and oil changes for me since.

wg
Review №50

Fast, friendly service. I tried to complete as much of the transaction on the website. Bought and paid for tires online. Needed an alignment and had to pay $11 Covid fee which wasn’t mentioned on the web site. Tire price was a couple bucks more in the store than online, didn’t discover that till later. Don’t complicate the transaction by paying on line. That seemed to confuse things.

Co
Review №51

Frank was quick to help me over the phone set up my appointment, Nick helped me once I arrived and Aj changed my oil. I went for AJ but frank and nick were nice too

We
Review №52

Really enjoy this location and the group working here. Always very professional and they do great work!

Zi
Review №53

After having problems with my new tires (Bridgestone Ecopia) which were vibrating and making all kind of mechanical sounds. Andrew called me . He checked the car thoroughly and decided to switch out the tires to Michelin and it worked . My car is not vibrating or making weird sounds any more. Good service and care for the customer as per my experience. Thanks Andrew.

Ka
Review №54

Brought my car back 2 times to fix an issue that was never 100% resolved. 3rd time I brought it back, they told me it was serious and a safety issue. I felt like I spend extra money to “fix” the problem initially, but was never given a credit or discount when they found what the actual problem... each time it was about a $500 repair.

B
Review №55

We recently moved to this area and Grismer was recommended by a relative. We arent disappointed! Very friendly service and got the job done.

Le
Review №56

Took care of my punctured tire. All good now. Thanks Grismer and Frank!

Mi
Review №57

Rob was great to work with. Great service and prices

Ki
Review №58

The professionals at Grismer have always been the best. They have been servicing our family fleet for 30 years and it’s seamless!

Da
Review №59

4:30 pm oil change apptmnt pretty slow overall! Took over an hour, normally quicker in the past!☹4 free oil changes with previous tire purchase still cost me$29 for synthetic oil! Another customer came in w/o a mask too so not happy about that!🙄

Ti
Review №60

Fairly priced and good experience.

Re
Review №61

A little expensive compared to other shops, but theyre always nice and get my work done quickly.

La
Review №62

Friendly staff, fair pricing, willing to work with you to give you a convenient and positive experience

Ma
Review №63

Grosser did a fantastic job for me as usual....I will always go to them....

HO
Review №64

Great service and made time for me in short notice

Mi
Review №65

They fixed my Jeep when my local shop couldnt or wouldnt. Will go back again.

Er
Review №66

Nick and the team at Grismer did a great job recently helping me replace the battery in my car on a Friday evening.This was my second experience working with Grismer and they have exceeded expectations each time-

An
Review №67

Great reliable service. Good value, professional and efficient.

Re
Review №68

Mario and his team were awesome today! I had to get a tire patched today and when I called was told they had a full schedule but they would do their best to fit it in today. I dropped off my car and they went over my options. I hadnt even reached home when they called to say they had finished my car were able to go with the patch. I really appreciate how quick and professional they were and that they didnt pressure me into a hard sell for upgraded services. I will definitely be bring my car back for all maintenance needs.

Ma
Review №69

Excelente service, professional and very honest; they will repair only what you ask for. They are not pushing for more money or extra work.I would highly recommend them.

je
Review №70

Very kind young man respectful caring patient understanding and very knowledgeable of their jobs

Mi
Review №71

Excellent service. Very accommodating and sincere. They were able to help me immediately while in a bind. Thank you!

Ma
Review №72

Great experience with Grismer.

St
Review №73

Stopped in and ask to borrow a socket to remove the tire from my stranded truck on the road and was informed that Grismer does not help stranded drivers by letting them borrow a socket and was not even offered their services. I was also told by the gentleman at the counter that he would not even ask his techs if I could borrow a socket because that is how they make their living and they wont just help people. I did not ask them to perform a service for free nor did I ask to use a shot Bay it was simply a socket to remove a tire and had I been treated differently I would have left the truck for them to do the wheel bearing I just had to get it off the road.

Ch
Review №74

I just want to thank Mario for going way above expectations. He got me an amazing deal on 4 sets of tires for both cars and the work was done in less than a day for both of them. Outstanding work, Mario! Grismer has my business for many years to come.

An
Review №75

Have been goungnhere for a while and had different things done on my car. They are always nice and professional. The service they provide is great.

Mi
Review №76

I was very pleased with the service (both customer service and service in my vehicle) that I received at Grismer Tire Centerville

Am
Review №77

Condescension oozes from the males at the front desk...I had parked my car at the top of my dry driveway (which has a very slight incline), locked the car, and called it a day. The next morning it had snowed/iced and my car was now at the bottom of my driveway. No one in my house had moved the car. Beneath my car was completely dry, which lead me to believe that my car had moved prior to the snow (no drifts).I was due for an oil change anyway so I called to schedule an appointment to get the oil changed and to have them check out why my car moved in the driveway. I talked to Brian who explained that he thought that my car moved either because I didnt put the car fully in park, the pawl disengaged or because of the ice. He asked for my last name and said that he didnt have any appointments, but would be able to get my car complete by 3 pm, when they close.When I arrived to drop my car off, there was no record that I was dropping my car off. So I had to re-explain what was going on with my car to the man, all the while Brian was sitting there listening and letting me sound like an idiot because I was trying to repeat what he had told me on the phone. With extremely condescending tones they told me that my car probably moved due to the ice. I told them that I wanted an oil change and for them to check out what could have caused my car to move. I hand my keys over and leave.I get a call later in the day and they lecture me about going over the milage between my oil changes, which was just annoying. They then tell me that I need an alignment and a new cabin air filter. I told them to write it in the notes for me and that I would get that taken care of another time. They responded by telling me that my car would be ready in a half hour.Over a half hour later, I go back to pick up my car and asked if everything looked over with my car with reference to the movement in my driveway. The man at the register (I dont remember his name) looks at me strangely and oozing with condescension asks me how would they know, they didnt do a test drive or take anything apart. As I am staring at him in disbelief, Brain chimes in that he had the technician put the car in park and shook the car and he could feel that the parking mechanism was holding and that he was absolutely certain that the car moved because of the ice. I repeated what I had told him on the phone about how it doesnt make sense that my car would move when it was parked on dry pavement and had never moved previously. The man at the register told me that, If it happens again, just bring it in and we will spend your money to find out whats going on.I do not appreciate when people make me feel like my legitimate concerns arent valid and that I dont know what Im talking about. I have kids and I need to make sure that my vehicle is safe for us to be around and having these men belittle my concerns is infuriating. I will be taking my car elsewhere from now on and do NOT recommend.

Ka
Review №78

Grismer of Centerville did a great job diagnosing the loud noise my car was making which made driving at high speeds a mind numbing experience. The technician Anthony expertly figured out the problem was a new right ball-bearing casing with a test drive and then fixed it. My car drives so much more smoothly and quietly! Thank you Anthony, Mario and team- I feel like Im driving a new car now!

Na
Review №79

My daughter was going to be home from college in another state for only 4 hours and she had reported a couple different concerning problems with her car. I called and asked them to look at it during the short window. They said they were already booked up but to bring it in and they would do their best. They were great about assessing it rather quickly and determining it wasnt serious, plus they had it completely repaired and ready to go in just 2 hours. We have been taking all 4 of our vehicles to Grismer in Centerville for over 12 years so we highly recommend them.

Cr
Review №80

Super fast appointment and friendly counter guy.

SE
Review №81

Customer service was top notch!

Gi
Review №82

I used Grismer for years until they screwed up the second time. They cost me a new differential last time. Had my truck towed else where.

Ch
Review №83

Andrew and the team at Grismer continue to go above and beyond what would normally be expected.

Mi
Review №84

Fast one day service and fix!

Da
Review №85

9am appointment for an oil change on Wednesday, turned into a phone call at Noon on Thursday that I needed $500 work.

Je
Review №86

Superior customer service.

Ro
Review №87

I have had service done here several times. Great prices on oil changes (check their web site for coupons). I think they do honest work. I would not have a problem going back for more work on my vehicles.

Jo
Review №88

Great customer service, always friendly and honest.

Je
Review №89

Professional, courteous, fast service.

Lu
Review №90

Trustworthy, knowledgeable, and ethical staff. Amazing service! They go above and beyond in their work, and make sure you feel taken care of. Also, the prices are very fair relative to other shops. I have many other shops closer to me, but this is the only one I will do business with.

Go
Review №91

Every time I come to this Grismer I am greeted with a smile. The prices are very decent and whoever did my oil change did an excellent job at a great price. If you want to wait on your vehicle, the waiting area is comfortable and has beverages and snacks for purchase.

Do
Review №92

The staff was supportive and considerate

To
Review №93

Andrew and his staff have always treated us like a top priority for the last 15 years. Yesterday was just the same. Called in a pinch. Same response as usual “ bring it in I’ll look at it ASAP “ pulled in 30 mins later we were back on the road. Great people, great service, great prices. Wouldn’t recommend anyone else.

Li
Review №94

I have been a customer of Grismer Tire in Centerville for over 10+ years. During that time, I have never been disappointed in the quality of service provided by all the service employees. In particular, the manager at that location has always addressed his customers with respect and explained plainly what needed to be done to repair my vehicle. He and others there have consistently pointed out safety issues with my vehicle that I may not have noticed. Always a GREAT JOB!

Da
Review №95

Fantastic service. They were very helpful and accommodating. They were honest and forthright about my problem and what needed to be done to fix it. I highly recommend and will be going here in the future.

Li
Review №96

Andrew and his team provide excellent service.

Su
Review №97

Grismer Tire has always done so well for me doing car repair or tires. Helpful nice people and good mechanics. Very convenient also.

Le
Review №98

I had a flat tire and Grismer was able to squeeze me in. Brian was very helful and informed me my tires were still under warranty. I was in and out in less than an hour! Excellent service! The free coffee was great too.

Ro
Review №99

Service is always great and the people are honest and friendly. Their prices are fair and the work is done promptly. They offer discounts, specials and no-interest financing. I won’t take my car anywhere else.

Jo
Review №100

There were some initial issues when I got an oil change. Manager politely listened to my explanation of concerns. He then had the issues addressed immediately. In fact, he went above and beyond by providing a new battery free of charge since the techs had neglected to inform me clearly about the issue. Definitely would recommend them.

Information
10 Photos
100 Comments
4.6 Rating
  • Address:1099 South Main Street St Route 48 and, Sheehan Rd, Centerville, OH 45458, United States
  • Site:http://www.grismertire.com/
  • Phone:+1 937-436-4692
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–3PM
  • Sunday:Closed
Planning
  • Appointments recommended:Yes
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