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Metro by T-Mobile
2507 Middle Country Rd, Centereach, NY 11720, United States
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Metro by T-Mobile

Comments
kr
Review №1

Beware. Used to come here when a woman owned it and now its owned by new owner.Horrible customer representative, rude and not helpful. I purchased a phone and had for 13 days. Phone would not work, dropped calls, and sounded like I was under water. Basically told me Im stuck w it and couldnt help. He threw a piece of paper down and told me not his problem. I would not buy a phone from this place. He wants your money and will not help if any issues w the phones you buy from him. Would not recommend this location at all! Would definitely go to another location.

Fr
Review №2

Very good store. I had a really good experience. The agent was very nice and helpful. He answered all my question. I would definitely recommend other peoples to that store...

Li
Review №3

I had a great experience at Metro PCS. The guy that works there (Mike) helped me with everything I needed and was super nice. I recommend anyone looking to save money to go to Metro PCS.

Ne
Review №4

The nice woman there is what I consider top of the line in her work. She knows her stuff and is a wonderful saleswoman Im defiantly going back when I need a phone again or some accessories for my phone. And I defiantly recommend going out of your way to go to this store instead of other metro stores that may be closer. Such wonderful service. Thank you!

Th
Review №5

I had a great time doing business with Mike I will definitely tell all my friends and family to come visit him at his store

Sc
Review №6

Guy terminated my contract and tried to get me to pay to reactivate it, I called up corporate and they fixed it for me, but I wouldnt go here under this new management

Or
Review №7

Very surprised to see the reviews, I went there a few times because its the only one close by me. Each time I was charged for an item I knew nothing nor agreed on purchasing. Talking about the girls that work there, the girls are ok and helpful, however, the older women who seems to be the owner always over sale you something that most likely at any other stores you would be asked if you want to purchase. She just makes it seems as if the item comes with the phone you buy, then only later on you find out it was another charge when you can buy it for much less online for example. I swore I will never go back there plus warn others.....

Se
Review №8

Great experience with Mike I will definitely recommend his store to everyone

Et
Review №9

This store has great service and very friendly its under new management what a difference deff would recommend

Bl
Review №10

Only bad thing is its like a hole in the wall, blink if you miss it, but everyone that has helped me there were incredibly helpful and nice

Mi
Review №11

Great service polite and very helpful best metro store

ca
Review №12

TERRIBLE!!!! THE EMPLOYEES DO NOT KNOW WHAT THEY ARE DOING.I have NEVER been so dissatisfied with a company. I ALSO have NEVER written a review before. However...People NEED to know about METRO PCS! VERY BAD>

Ed
Review №13

Also surprised by the reviews. I called this location to ask a few very simple questions about phones, I need to replace my Samsung phone. The lady at the store seemed downright annoyed with me wanting to give my money to the store. She literally told me to go search google (which I had for hours, obviously. I just wanted to know which Samsungs they had). How incredibly rude. Her: We have two Samsung phones. Me: Which do you have? Her: We have lots of brands, youll have to go to the website to-... Me: No, I mean which Samsung models? You just said you have two... Etc. etc, totally pulling teeth. You would have had me on the phone for LESS TIME AND sold me a phone by simply offering helpful advice.

Ka
Review №14

The young woman who assisted us was awesome! Switched our phones, easy peasy!

So
Review №15

Great service, left happy with 2 phones

Ma
Review №16

Wonderful experience. Staff is amazing and extremely helpful.

Kr
Review №17

Great staff and clean store always have every phone in stock and there always nice thank you for always answering my questions and fixing my problems

To
Review №18

Best metro pcs store ever I went to 4 other ones and needless to say I walked out the woman that helped so helpful and knowledgeable of what I was looking and did everything possible to help me needless to say today my bae had a new phone ♡ thank you guys for the best phone experience ever !!!!

Je
Review №19

Great service. The sales person was never in a hurry.

Ro
Review №20

They are always extremely helpful.

Vi
Review №21

Excellent customer service excellent products!!

Ed
Review №22

Bill pay plesant experience

An
Review №23

Best customer service

Na
Review №24

You people ever answer the phone?????

De
Review №25

Not so much help.

Jo
Review №26

Great

Ka
Review №27

Great!!!

Wi
Review №28

Very friendly speak Spanish helped me with my Facebook because it was very important for me I recommend this store

Ja
Review №29

The person who attended me was very kind, cordial, respectful and knowledgeable about what it offers, excellent service

Information
4 Photos
29 Comments
3.9 Rating
  • Address:2507 Middle Country Rd, Centereach, NY 11720, United States
  • Site:https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 631-468-8519
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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