user
Caliber Collision
7436 S Eagle St, Centennial, CO 80112, United States
Appearance
Caliber Collision
Comments
Ca
Review №1

First off, the customer service was excellent they kept me informed the whole time. What really shocked me was that they were able to repair my bumper (which is no longer available) to such a pristine condition. You cant even tell it was repaired. Excellent, I would recommend them to anyone without a doubt and it is the only shop I will go to from now on.

Wi
Review №2

Quality company to go to. I was kept informed every step of the way. Warren was incredible and friendly and certainly knew what he was doing. I totally recommend this collision center.

Sh
Review №3

From the moment I walked in the door, service was flawless. This business went out of their way to ensure my experience was professional, informative, complete, and timely. You will always know what the status/stage of your repair and service is in. Great communication practices and very thorough.

Ke
Review №4

Warren and his team were amazing. I would recommend them to absolutely anyone I know looking for car repairs. Kept me informed daily on what was going on and where the process was at and helped me secure a rental car after my insurance canceled my reservation. Excellent customer service and kind people.

Da
Review №5

Great team at Caliber! Warren is who I worked with and he was great. Maintained great communication so I always knew the status and where things stood. Additionally, my vehicle ended up ready sooner than originally promised. Highly recommend this shop!

Do
Review №6

Car accidents and auto repairs are stressful. My vehicle needed body work after a car collision and I took it to Caliber Collision for repairs. The staff were extremely kind, professional, and personable. They eased my stress and made me feel like I was in good hands. The turn around time on my vehicle was quick and they did an excellent job paying attention to detail. My car has never looked better. I encourage anyone who needs body work done on their car to highly consider using Caliber Collision to efficiently get them back on the road again.

Ca
Review №7

These guys were awesome. I had pulled off my inside door panel. They repaired it absolutely free. Cant recommend them highly enough.

Ma
Review №8

Of all the great work they did to get my car back to 100%, quality of work, friendliness, knowledge, ease of process, I appreciate the communication the most. I always knew the status and timeline. Thanks team!

ka
Review №9

The painter did a really awesome job on my car! Id definitely recommend this shop very clean and professional 👌and everyone is so friendly.

Do
Review №10

Always has done great work.

Ca
Review №11

They are incredible! They communicate in a timely manner and has my vehicle done quickly with quality work!

Ka
Review №12

I cannot tell you what amazing job the team at Caliber Collision did on my Suburban!! The work was superior, but so was the Customer Service! They handled my work with kid gloves, and handled me with red carpet service! You will not be disappointed during your vehicle repair here!

M
Review №13

‘You had me at ‘Hello’’ is cliché and accurately describes my experience of the 7436 Caliber – Centennial team. I contacted a handful of shops as part of my due diligence. The Centennial team warmly received my call, field my questions and provided actionable next steps. Management promptly reviewed documentation assessed what would be required for the team to proceed and laid out what my options were to achieve my desired outcome. What an outcome it was! I am delighted with the actual body work and, to Caliber’s promise, was restored to my rhythm of life confident in my choice to partner with the Centennial team.

La
Review №14

Communication was great and my car was ready earlier than predicted. After dealing with insurance for so long after my accident, everyone made this a smooth experience and did amazing work!

Sh
Review №15

John and his staff were very professional and made me comfortable when I was there picking up my car. I was called each step of the process while my car was being fixed. Thanks for such a great job. I would highly recommend this place for car repair.

Ka
Review №16

Very pleased with shop, staff and the quality of work. We will use them as needed. Car was spotless inside when done.

Ga
Review №17

My car inspection went quickly and smoothly. Very helpful staff. I Would definitely recommend this shop

Th
Review №18

This place is amazing, I have been here twice for accident repairs and will never go anywhere else for future repairs. They are all professional, fast, so efficient, and communicate with you every step of the way!

Mi
Review №19

Very Professional and responsive in every area, I would NOT hesitate to recommend future service!!!!

JM
Review №20

Above and beyond the expected repair service!!! I chose Caliber Collision simply because it was an option given by auto insurance that was closest to home. I got very, very lucky! Darren and his team did an OUTSTANDING job not only with the repair that my insurance paid for, but also took great time to buff the rest of the car. What a bonus! How I wish more businesses operated this way. I can not recommend them enough. Thank you, Caliber!

De
Review №21

Exception overall service. Cant say enough positive things about this shop. Just plain amazing!

as
Review №22

Wonderful experience working with Woodie! Car was completed in 2 days and it looks brand new. Very professional and easy to work with. Highly recommend!

je
Review №23

Super friendly and helpful staff! Was in & out in under 30 minutes. Very happy with my experience

Ju
Review №24

Unfortunately, I was rear ended and the other parties insurance gave me a list. I chose this location. They took my car in told me the estimated time to be done. Which was about 3 weeks maybe a little more. They were efficient, fast, effective, professional, and gave exceptional service! They clearly love what they do! They called me every step of the way.. I NEVER CALLED ONCE!! Usually you have to call and call. They called me a week in a half earlier than the projected date of completio!!!!! Saying it was in the last stages and would be done! I was very impressed and told everyone about this exceptional service! I was utterly impressed with the HIGH QUALITY SERVICE! Here is the kicker they did a DEEP DEEP DETAIL INSIDE AND OUT! MY CAR LOOLED BRAND NEW ALL AROUND!! DEFINITELY BETTER THAN I GAVE IT TO THEM! Thats a quality you can barley find!!!! Whata beautiful company!!! Such a blessing to find a shoppe that cares and gives you the time you deserve! As for the rental company I wouldnt use enterprise... maybe I just had a bad experience or a one off!! All in all, whata wonderful experience and I found my new home for body work God for bid!

Ka
Review №25

Work was performed timely and efficiently!

Ja
Review №26

My car received damage from someone who backed into it when it was parked so I had no choice in where it would be repaired. Their insurance uses Calliber Collision. I had never heard of them but was completely satisfied with their customer service and the repair of my car. I would recommend Calliber Collision to everyone!

Tr
Review №27

Took a month and three weeks to repair my vehicle initially, after being rear-ended by another car on the freeway. When I received it back, numerous large items were missed, such as my drivers side seat frame was broken (if anyone had driven it during inspection, they would have felt this), the exhaust was as loud as an aftermarket Honda exhaust can (on a Volvo that is supposed to be very quiet), the alignment was pulling hard to the left (again, a test drive), and the plastic covers in the engine bay were left disassembled in the engine compartment.Thus it took another week to fix. After which, there was a rattle in the rear end that happened when braking and going over bumps that wasnt there before the wreck. When I brought it to the shops attention, they said it wasnt their problem and that I should take it elsewhere. So I did. And the third part mechanic found several things not assembled in the rear end that were in direct relation to the work the Caliber body shop did.The independent mechanic discovered that many things were not reassembled, which was causing the rear end rattles and thumps. The manager (Jon) got irritated with me that I didnt bring it back to him to fix, and had the independent mechanic fix it. I dont have that kind of time when I need my vehicle for my work and cant be bringing it back to them to yet again fix their shops shoddy workmanship, besides, at this juncture, I cannot trust the workmanship of Caliber. I gave Jon the opportunity to fix it, he was the one who said to take it to an independent mechanic as it wasnt from them....then he wants me to bring it back? No, sorry Jon, you had your shot and opportunity. I shouldnt have to yet again bring my car back to you after you already denied it, said it wasnt your issue, basically refused to help, when I knew something wasnt right with my car, and told me to take it elsewhere. That is a huge inconvenience to me. Customer experience is obviously not of Any concern to you, otherwise you wouldnt be having third party mechanics putting your poor workmanship and quality control back together. I will never take my vehicles to Caliber again. Worst Autobody experience I have ever had. Lack of workmanship, quality control, follow through, and care/concern for the customer.UPDATE: Jon did pay the independent mechanic for the items they had to fix and put back together from the work Caliber did. At least they made this right. Frustrating to have to go through this, but none the less, they took care of it.

Va
Review №28

Whenever it comes to a mechanic or a body shop I dont set very high expectations. I was however very satisfied with Caliber Collisions service. The service advisor was very helpful and easy to deal with. They fixed my car quicker than I had expected and I was satisfied with the quality.I recommend this place over body shops at car dealers in the area, dealing with whom is almost always horrible.

Ch
Review №29

I had a wonderful experience with this Caliber Collision! Each and every person I interacted with was kind, understanding, and truly seemed to keep my best interest in mind. Chad was amazing at communicating with me daily about progress and his supervisor John was friendly, informative, and caring if Chad was unavailable. I was able to make an appointment to drop off my car less than 3 weeks from the day of the accident (faster than any other shop I called) The day after I dropped my car off to be repaired, I received a call from Chad who gave me an estimated completion date of 3 and a half weeks. Each day I received an update on the progress of my vehicle and that they were actively working with insurance to get financial aspects worked out. The weekend after I dropped off my car, I spoke with Chad about the fact I would be leaving town soon and would not be around to pick up my vehicle at the date they estimated. However, I never expected that to hurry the process, rather I was just letting them know we may have to work out arrangements to get my car. Instead, I received a call from Chad the next day that my car will actually be done in a few days!!! They stayed true to this estimate and I was back in my car one week exactly from the drop off date. I am so thankful and happy with my experience with this Caliber and will recommend them to all. This is also a convenient location as the enterprise is right down the street so I was able to easily get picked up to get a rental. Caliber even offered to return my car for me when I came to pick up my car. Such a huge help! Thank you to everyone at Caliber for making my experience as stress free as possible after the stress of getting in a car accident!

St
Review №30

Very exceptional car repair best I have received ever

St
Review №31

Great people and great service. Had my truck back in only two days. Called with regular updates to keep me informed. Highly recommend!

Ka
Review №32

These guys did some repairs on my Toyota Prius after it was rear ended. They were organized, professional, on time and did great work. Chris and Dave we’re both great to work with.

Cl
Review №33

Caliber Collision repaired my wifes car after a small fender bender. Cant even tell there was ever any damge! Great job!

Sa
Review №34

I just want to say thank you again for the understanding this afternoon after I got confused not realizing there was another centennial location since my husband was the one to deal with the drop off. Everyone was amazing in helping my children and I get to the other site for my vehicle. I appreciate it so much.

Wi
Review №35

Fast Service, wonderful customer service

Le
Review №36

Great shop. The entire process was quick and seamless. Staff was very professional. Got my car back in much better condition than I left it. Highly recommend!

Da
Review №37

This was one of the worst experiences I have ever had with any business. Communication was initially good and the project was timely, but as soon as you leave the parking lot expect zero help and no customer service. I had an issue just minutes from leaving the shop and the response from this staff was to take it somewhere else, they are not responsible, and they are not willing to help. Ill never go here again. It was the worst response I have ever received after communicating what ended up being a simple problem that Discount Tire actually fixed for free in less than 5min.

Br
Review №38

The BEST experience I have ever had. ALL of the staff was very friendly and asked any and all questions I had. When I brought my car in for the estimate Armando Alex was very quick but thorough was able to order many of the part before I brought the car in to be fixed. With that being said they had my repairs done in roughly 48 hours. They cleaned the outside of the car (to be expected) and detailed the inside of the car. I work late (after Caliber Collisions hours) and Alex offered to stay late so I could pick up my car that day. Would highly recommend to anyone.

St
Review №39

Staff was super friendly and they were very transparent. Very communicative

de
Review №40

Amazing experience!! Brandon an excellent job in keeping me informed!!! John the manager was great and really cared about restoring the Rhythm to my life!!! workmanship was outstanding The Body Works was 5 star quality. The paint work was flawless and so shinny.

Je
Review №41

Caliber was great! I was hit by a USAA customer. While USAA was terrible and never communicated with me, caliber stepped up in their absence. They called me regularly with updates on the status of my car, saved my decals and even detailed the inside of my car for me!!

sr
Review №42

Gave my Mercedes for repair, the repair was well done and the vehicle was returned in 2 days. The customer service was prompt in contacting the insurance guys and was impressive. Good job.

EA
Review №43

I left a message with the hot line and with someone at the shop who said someone else would call me back and never did. Third try finally got me through to their front desk and everything went smoothly from there. Simple replacement so I got my car back same day. They even cleaned my car.

Sa
Review №44

After a horrible experience at another body shop down the road, I read some reviews on Google about Body Beautiful, and decided to give them a try. SO GLAD I DID.A small, family owned company ,they pay great attention to detail and did a fantastic job. They were personable, kept me in the loop during the entire process, and were honest and knowledgeable. My car looks FANTASTIC, and they had it done earlier than promised. I will definitely be going here from now on.

Da
Review №45

Excellent service and very professional. They also kept me informed throughout the process. I highly recommend this company!

Pr
Review №46

Getting your car repaired is always a hassle, but Caliber Collision makes the ordeal painless. The key is excellent communication in every step of the process. While my car was in for hail damage, I heard from my personal advisor every single day. I knew what was going on at all times and knew exactly when to expect the work to be finished. This is the second time we have used Caliber Collision and well always take our vehicles there.When did I get my car back? Before the original commit date.Final result on my repair? Perfect! I was expecting good results and I got excellent results. I dare you to tell my car was in a major hail storm (over 4k in damage)Go with Caliber, you wont be disappointed!

Va
Review №47

My experience at Caliber Collision was phenomenal! From the first moment I walked in, the team felt like family to me. Christina, John and Chad went above and beyond to make me feel at ease throughout the whole process. On top of that, they were a pleasure to meet and work with! I had never been in a crash before, and they really made the whole process of getting my car fixed as stress-free as imaginable. They also left my car looking better than before! I am so grateful for their help and their kindness.

Re
Review №48

Extremely impressed with service and quality of work performed. I worked with Alex and Chad as I had two insurance claims. Incredibly fast turnaround and very good communication. Highly recommend.

Zo
Review №49

Place to go if you have collision damage. PERIOD. Long waiting period for estimate is only thing that bothers me. They must be very busy. I choose this location based only on proximity to my work place. I did not have any previous experience with collision and insurance before. They helped me through repair process .CHAD rules. My Jeep is on the road again.

Sh
Review №50

This place has the best customer service! John was my service advisor and he did an amazing job keeping me in the loop about my car. They did a wonderful job with repairs and I couldnt be happier.

Ma
Review №51

John was very helpful, professional and patient when I had my car towed here by the recommendation of my insurance company - unfortunately they didn’t do the type of repairs I needed completed on my Mazda so I had to have my car towed elsewhere and these guys were so patient during the whole process. Customer service is excellent at this location and I highly recommend it to anyone who needs bodywork done to their vehicle.

An
Review №52

I love them....amazing work...my car looks brand new...I no longer look like a redneck yuppie driving my BMW yay! Got it back a week earlier then expected. Great communication and super friendly...felt like they cared and that rare to find anymore...I never write reviews but I had too because I really appreciate how they went above and beyond...they even detailed the inside my car and I didnt even expect it. This will forever be the place I go to!

Sc
Review №53

Terrible and rude front office girl. Acted as though me asking for a door ding quote was a inconvenience to get personally. She just rolled her eyes and said try back in mid Febuary....terrible business and terrible attitude. 2 years ago they were great fixing my car....today the front office girl was the worst ...worst. DO NOT GO HERE.

Vi
Review №54

Received a quote for a broken passenger side mirror at $800 dollars! Tech said the price is so high due to the difficulty of removing and replacing the mirror. Said all sorts of things as to why it is so difficult.Ended up researching and buying a mirror online. The replacement was incredibly easy. Took less then an hour and total price? $145 dollars.WOOOOOOOOOOOOOOOW. SHADY!

Jo
Review №55

When you are given a customer complaint about their personal vehicle you should start with their problem. Not with charging them for something unrelated because thats the process im not a fan of doing negative reviews but this needed to be said. Taking my vehicles problem somewhere else that is starting with the problem as Ive mentioned

Ma
Review №56

Absolutely amazing work! My truck looks better than it ever has! I was updated through the entire repair process and they took the time to fix every flaw no matter how small it seemed. After reading the reviews, I drove 40 minutes to go to this specific body shop and Im very glad I did! Do your research, I can guarantee you wont find a negative review on these guys. If youre like me youll take your business there and be so incredibly impressed youll take the time to write a review!!!

Mu
Review №57

Their customer services are working so amateur. For a car estimate, they are offering one month later appointment date. Are you serious guys? It is just an estimate!!

mi
Review №58

If you need body work done, Alex and Ashlan all the people to see. They are professional courteous, and do a great job. I highly recommend them.

Ka
Review №59

The staff are all amazing and so friendly! They kept me in the loop for everything. I received wonderful service and my Escape was repaired in no time. I would definitely recommend them!

Ge
Review №60

I used this repair shop twice and had an acceptable experience even though on both occasions they tried to charge for extras not included in the original quote. On the third time I took in my second car and was given a quote of $1077 which I accepted and left my car a couple of days later with a promise of completion in 4 days. After 2 days they called and said there was a mistake and the repair would be $500 more. I refused and requested that they honor their quote. They declined but finally offered to split the difference. I offered to pay an additional $100 but they refused. I picked up my car having done without it for 2 days and gotten no repair.

Ti
Review №61

Dont waste your time here, crooked, lazy, unprofessional!

Ro
Review №62

Good management... they work hard over there

Vi
Review №63

Did a great job making my vehicle look like new again and got it done a lot faster than what was first estimated.

Gr
Review №64

Chad went above and beyond! He kept me updated and the work was completed six days ahead of what was promised. Wonderful staff and a great company to work with on the claim.

Ta
Review №65

This location wouldn’t work on my car because #1) I have a plasti dip paint job and. #2) because my car has a rebuilt from salvage title. Also they took off my bumper fender and my side skirt and left everything in worst condition then what the damage was done from my accident. These guys also lost the wiring harness for my fog lights. Trust me if you want your car done correctly DO NOT take your car to these guys. Customer experience isn’t very good either.

Ka
Review №66

If I could give no stars I would. Wrecked my 94 Honda Accord. I was willing to pay out of pocket for the damages. They said it was totaled and would cost 6 to 7 thousand to fix without any kind of break down. Honestly dont think they wanted to fix it in the first place. Would never even think about dealing with these ppl again. Also never spoke with a mechanic but Im sure the secretary or whoever told me my car was totaled is very knowledgeable about cars.

Cl
Review №67

Top notch customer service, I would highly recommend Caliber Collision.

fa
Review №68

One of USAA insurance holder hit my car and they told me to go to this place. I went there on Feb 26th and the woman sitting at front said earliest would be 28th Thursday morning at 8am. I went there 30 min ago and she said: I meant March 28th Thursday. Do I look like prophecy outside?? How can I know that and why would it take that much to get an estimate for a running vehicle with only damage on the rear fender? I hate this place. they stole my time and they are not even friendly. Also i used to gotten an estimate from this shop for my previous car and got it fixed from another shop. it was 1/3 of the price and most of the things that caliber said need to be replaced wasnt even true. just an FYI.

Da
Review №69

Great feedback

Cr
Review №70

Great shop with fast turn around.. TJ is fantastic and is the only reason i took my car here..

Sh
Review №71

Very professional, very friendly and they kept you update on your vehicle at all time. Highly recommended.

De
Review №72

Great Service!

Ni
Review №73

I recommend this location for quality service and repair. Timely response and great staff for my Jeep

ka
Review №74

Top notch!

Sa
Review №75

Very professional and helpful. Chad is the man!

Ch
Review №76

They gave me a reasonable estimate, were very friendly, prompt, and on time.

Ha
Review №77

I went to Eastimation of my damage car, they gives time in March 28. I don’t know what kinds of service is this. I never seen in my life.They are also rude guys.

Rh
Review №78

Amazing people amazing place

Bh
Review №79

I went to Eastimation of my damage car, they gives time in December 2018. I don’t know what kinds of service is this. I never seen in my life.

Je
Review №80

I called trying to get an appointment to bring my car in to be fixed and Crystal, who answered the phone was so incredibly rude that Im going to be choosing a different shop just to avoid more of the same treatment.

Information
7 Photos
80 Comments
4 Rating
  • Address:7436 S Eagle St, Centennial, CO 80112, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/centennial
  • Phone:+1 303-766-9777
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations