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Cedar Rapids Eye Care
4207 Glass Rd NE, Cedar Rapids, IA 52402, United States
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Cedar Rapids Eye Care
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Va
Review №1

I love this practice! They have helped so many of my family members. Dr. Kara is amazing!

He
Review №2

Have been going to Dr Berger for years now! He’s always kind and professional. He’s also really patient with my kids and they really like him.

Ke
Review №3

Dr. Berger is the best! Thank you for listening to my concerns and making me feel like my new glasses are going to be the best thing.

Ch
Review №4

Ive been going here for years and the service has been great. My most recent positive experience came when my glasses broke and we thought we needed to send them in. But rockstar Tina was able to find a piece to fix them on-site. So appreciated.

Je
Review №5

The entire staff was super friendly. Walked me threw everything helped me pick out the perfect glasses. Dr was very through in explaining how to adjust to my new progressive glasses. This was my first visit but wont be my last.

Ka
Review №6

Cedar Rapids Eye Care was great! I got new insurance so had to go to a new place, which made me nervous. But they were great! The whole process was smooth and enjoyable. Would recommend!

St
Review №7

I am a new patient to this office, from the moment I walked in I was greeted with professionalism and excellent customer service. All procedures were thoroughly explained. Dr. Berger explained my eye images in a way that I could easily understand, I have not had this with previous doctors. Dr. Berger and his staff provided excellent recommendations on eyeglasses and contacts. I would definitely recommend this office to others.

St
Review №8

This was our first visit and everyone was kind, helpful and knowledgeable. Great place to get your eyes checked!

Ch
Review №9

Love Cedar Rapids Eye Care! They have helped our family with vision needs for 16 years and continuing. Anything from glasses, vision therapy, to progressive bifocals and perscription sunglasses. They will not disappoint. A caring, friendly, professional staff! Hats off to Dr Todd and Dr Kara for supporting our family all these years!

Do
Review №10

Kara is an excellent eye specialist and truly cares about the patient and their eyesight! I can’t recommend her services highly enough! A wonderful place and staff!

Ka
Review №11

Professional, personable, friendly both staff and especially Dr. Heying. Always takes time to make you feel comfortable and is sincerely concerned with your eye health. I am pleased and would highly recommend!

Ar
Review №12

I have never felt more comfortable and heard at a doctors visit. The therapists and doctors I saw listened to my symptoms and explained my diagnosis to me in words I understood. They explained the options I had and let me choose my course of action. Would highly recommend to anyone!

Wi
Review №13

Great Experience I ever had at an optical place the staff was wonderful and the doctor was hands-down great.

Te
Review №14

*edit* I was contacted about the final bit on my review and they were awesome at fixing the issue. Yay!I was greeted nicely when I walked in, and again when my name was called. She walked me through the retnal scans well. Very good coaching. The doctor was educational and explained things well. The only time things felt cold, was when I was at the desk to pay for my service, that lady seemed very cold and didnt talk. She asked me a question very quickly and quietly when the room got loud, so I answer yes, even though I didnt hear her. I pay and she seemed just annoyed to be around people. Perhaps she has anxiety like me, or just having a bad day, but I at least try keeping a positive personality and a smile in my eyes. The rest of the service was perfect. Just not the final bit.

Ch
Review №15

Ive been going to Cedar Rapids Eye Care since it was downtown in the alliant energy building. I have always had a good experience with them. And highly recommend them for vision care.

Ti
Review №16

Very nice facility & staff. I was greeted promptly & didnt wait long at all to begin my exam. Modern, up to date exam equipment. Dr Berger is attentive, knowledgeable & professional.

Ma
Review №17

All the team members are Very friendly, warm, professional, detail oriented. All assessment and the machine used were thoroughly explained. The results from the tests and my overall diagnosis explained in detail.

Ka
Review №18

A great staff! Care for you as an individual and never feel rushed. They take the time to build the relationship with their patients. I appreciate that.

Pe
Review №19

My annual eye exam took place yesterday. The atmosphere there was, as always, extremely friendly. Dr. Todd is a wonderful provider, and every person who interacted with me was very caring and friendly. Everyone at the office listens to what the patient needs. I would certainly recommend this practice!

Va
Review №20

Best in town. Never rushed. Get to know their clients. Dr Todd understands you and your needs. Highly recommend.

Je
Review №21

Great atmosphere & really loved how they handled my toddler! Can’t wait to make an appointment for myself!

Ta
Review №22

Super friendly staff. Dr. Todd is amazing, so friendly and although I have an appointment once a year he remembers his clients. Never tried to upsell you.

Ka
Review №23

I am not a review type of gal - but dang. I get my eyes check often here with great service and great help. I typically get contacts but decided to get some backup glasses incase my contacts ran out unexpectedly. Well, this was my first time getting glasses in 10 years (on top of COVID). An associate took me under her wing and helped me choose the right glasses for my face, for my eye color, and that were the most me. Honestly, the glasses she picked, I would probably not have on my own. Today I has been my first day with them on and wow - I love them. They are perfect. I am glad I trusted her. I did not know I liked glasses so much and it is all thanks to CREC.

Ni
Review №24

Dr. Todd is phenomenal! He truly cares about each of his patients. He listens carefully and is very knowledgeable. He has gone above and beyond to find contacts that are a good fit for me. All the staff at Cedar Rapids Eye Care are so nice and helpful. They are honest and caring. They use the latest technology making your visit efficient and painless. In fact, I love this office so much I still schedule appointments here when I am in town visiting even though I live in Virginia!

Th
Review №25

What a great experience I had with Cedar Rapids Eye Care from start to finish. The waiting room was nice and clean, the receptionist was friendly and the wait time was exactly on with my appointment scheduled time. Dr Berger was very professional, knowledgeable and made me feel very comfortable during my entire eye exam. He took the time to explain each exam and the importance of eye care. He also followed up with me on my prescription and how my glasses worked out. I really appreciated the time and attention not only when I showed up for my exam, but even after my appointment. Thank you Dr Berger and team for a great experience and continued relationship and eye care.

Ka
Review №26

Everyone at Cedar Rapids Eye Care is very professional but in a friendly, non stuffy way. I highly recommend the caring and expertise!

Br
Review №27

Always an excellent experience. Very knowledgeable and I felt safe with the virus procedures they have in place.

Ke
Review №28

This office is clean and spacious, with beautiful modern decor. There is a separate entry for the childrens eye clinic within the main entry. Wait time is often less than 5 min. The doctors within the office are confident and relatable. I feel Im getting the best care from great individuals.

El
Review №29

Our family has been coming here since our daughter had eye therapy over 10 years ago. The staff has always been very friendly. We were out of town and our son forgot his contact they were awesome in finding an office that would help us with replacements. We have three generations going to Cedar Rapids eye care at this time . We highly recommend Cedar Rapids Eye Care!

Je
Review №30

Our family has gone to Cedar Rapids Eye Care since our daughters were in elementary school (now graduating :) ). We have always gotten thorough exams and each change the girls eyes have gone through, as well as my husbands and my more recent changes (hello progressives) have been explained as well as corrected. Not only do they use cutting edge diagnostics, but they explain what each test and picture reveals about the overall health of our eyes.The office staff is very friendly and helpful, whether it be with rebate info or providing opinions on which glasses look the best. I couldnt give a higher rating, they are truly wonderful.

Lu
Review №31

All of the staff were super helpful and patient with my 3 year old. She was nervous for her appointment and they made her feel comfortable. Recommend for all children and adults.

Ky
Review №32

Absolutely love this office. I had 3 eye doctors recommended this office for my daughters vision therapy. I thought maybe University of Iowa would be closer and just as good, but after all three days this is where they would send their own child, I was convinced. And now I know they worth it!

Ma
Review №33

My Wife, Son, and Myself see three different Dr.s and they all do a great job caring for our family. I personally see Dr. Berger and hes very attentive. I struggled for a while finding an eye care center that had great support all around from the Dr. to front desk staff to billing etc. and they do a great job. I highly recommend Cedar Rapids Eye Care!

Ch
Review №34

The Doctors and staff are all very professional, friendly, and helpful. They answered all of my questions. Dr Kara Heying is great, working with me to find a solution that works for me for my extremely dry eyes. She has also made a HUGE impact in my son’s life through vision therapy when he was younger! Now anytime I hear of a child struggling the way my son did, I refer them to Cedar Rapids Eye Care.

Mu
Review №35

Best place for Eye Care in CR. Everyone is friendly and attentive. I go to Dr. Todd Heying. Hes great! Also their front desk people are very able to help. Which is a great service. Can order contacts quicker than online!

Je
Review №36

It had been quite a few years since my last eye exam and I decided to try Cedar Rapids Eye Care as it was close to work. I saw Dr. Ryan Berger - he was so nice and very thorough! I purchased both prescription sunglasses and eyeglasses from there as well. I must have tried on 30 frames and really appreciate the time they took to help me pick out the right pair. They have a great selection with all of the top brands. Will definitely stick with this office from now on!

Ra
Review №37

Very friendly staff and a very thorough examination!

Ke
Review №38

They took art the necessary precautions for protecting us all from a possible COVID infection or spread and then provided the best possible care using the latest technology making everything easy and quick. We also walked out with great glasses!

Jo
Review №39

Not real happy with our interactions here. Went to get our son tested for his visual development which was awkward. My wife came in late and the font desk would not allow her to go back with me, so she left as she didnt understand what was going on. And it was implied we would see the the results of the test on the day of which was not the case, so we had to schedule another appointment to go over the results as it would take time for them to crunch the numbers. So we came back and were handed a lengthy report which is really just cut and pasted the percentiles of our sons evaluation without actually seeing the raw data. 99% of the report is explaining what they are testing. The data could have easily fit on a note card. Anyway, we were there 15 min early and ended up having plenty of time to read through the report as they we 45 min late getting to us. No warning on running behind. And the doctor didnt seem to read up on our sons numbers as they had to look everything up. Anyway, I would not recommend taking your child here for sensory/visual processing but do tour to get in your own opinion. Another place to check out is Fitzgerald and Associates.

De
Review №40

From the moment you walk in the door you are greated, taken care of from the wonderful desk staff, to the technicians, to Dr. Kara (love her), to the lovely/knowledgeable staff that work with you on choosing the right glasses and making sure everything is done properly for the order. Thank you for always taking care of me and all your other clients! What a fabulous bunch!

Ka
Review №41

Always so helpful and caring. Was so glad they worked with me on making monthly payments for my bill! I would recommend to anyone!!

Sa
Review №42

I have taken all 3 of my children aging 1,8, and 15 and they all had a great experience! My youngest had to get glasses and they were so patient with her and explained everything! Would highly recommend!

MI
Review №43

Our entire family (2 adults 3 boys) goes to CR Eye Care. They provide excellent service and always go above and beyond. My youngest son (age 9) is in Vision Therapy with Maria. I cannot express enough how important this has been for his development. We have seen him progress in leaps and bounds. It is amazing to see how much their work is improving and strengthening his eyes. We look forward to our visits and can always count on them for the latest information. The doctors and staff put us, as a family, first and are always happy to accommodate our schedule.

Ma
Review №44

Cedar Rapids Eye Care is staffed with experienced, caring doctors & staff. I was referred by my daughter, whose entire family is seen there. They schedule their appointments so there’s minimal waiting & yet never rush you through your appointment. I highly recommend them!

Mi
Review №45

I went it to their office today because I was having vision problems with a pair of glasses I had recently purchased from them.They were extremely helpful in insuring that I had the right pair of lenses for me and my particular vision issuesI was very satisfied with their service

Ja
Review №46

Cedar Rapids Eye Care provided me with a very pleasant eye checkup experience. The appointment was efficient and the clinic took care of everything regarding insurance. The staff and doctors were very personable and I will definitely be returning in the future.

Ju
Review №47

Was very pleased with the Cedar Rapids eye care center. They were all very friendly and very knowledgeable . They also were very good with my five-year-old son.

Aa
Review №48

Dr. Berger and the staff were very friendly and knowledgeable. They made sure to answer all my questions. Highly recommended if youre looking for local eye care!

Li
Review №49

I have been going there, along with my kids, for at least 30 years. Nice environment and quality care, from glasses to contacts, and child eye therapy, which really helped my son.

Cr
Review №50

The actual eye doctors are very nice but theyre not very careful. Ive been going here two and a half years. I just found out today that the perception I have been wearing and the prescription thats in my chart are two different ones. No one caught this until I called today because what I left the office with didnt match what I had at home. Surprise! Theyre both wrong. Now I have to run across town and pick up what Im hoping is the presciption in my chart. This happened work my daughter last month too, so theyre 0 for 2. This might explain the horrible headaches I have had for 2+ years. I thought they were a hormone issue, but it might be because of eye strain.

Am
Review №51

This is a wonderful place for kids and adults! Our whole family goes here for all of our eyecare needs.

As
Review №52

We have come here for years, I’ve had glasses since I was 8. The eye doctors are AMAZING! However, this last time I went, my sister and I ordered glasses at the same time. The man who helped us put the wrong prescription on the order and gave my prescription to my sister and hers to me. We got that solved and then I had to get new lenses again, which they were good about. HOWEVER, when they came in I had to drop my frames off so they could grind the lenses. When we came to pick them up, they had not been done because they were “put in the wrong tray”. We had a 9 am appointment for them to get done and because the frames “weren’t there”, they just didn’t get done. While discussing this with the same man who messed up the first pair, he was not kind or polite and tried to put the blame on someone else. I am VERY disappointed with this service and if I did not like the doctors I would not be returning here.

Ly
Review №53

You will never find a group of professional, yet down to earth, group of people. From the front desk to the wonderful Dr. Todd, they are the best.

Sh
Review №54

Everyone was very friendly. Super helpful checking insurance and helping with frames.

Ke
Review №55

Everyone there is so friendly and professional.

To
Review №56

Great staff!

Br
Review №57

Very good service.

Ru
Review №58

Always professional, pleasant and prompt

He
Review №59

Best eye Dr in Cedar Rapids!

Information
13 Photos
59 Comments
4.9 Rating
  • Address:4207 Glass Rd NE, Cedar Rapids, IA 52402, United States
  • Site:http://www.creyecare.com/
  • Phone:+1 319-366-4455
Categories
  • Contact lenses supplier
  • Eye care center
  • Doctor
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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