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KRONER GRANITE USA - Granite Quartz Marble and Cabinets Shop
2890 S US Hwy 17 92, Casselberry, FL 32707, United States
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KRONER GRANITE USA - Granite Quartz Marble and Cabinets Shop
Comments
Pe
Review №1

What a great place! The staff are so friendly, Giovana helped me so much with my decisions, and without her I would be so lost, there is so many choices of different stones , I wouldn’t know what to do! Everyone there is super helpful and I’m definitely going back there to get my bathrooms redone. Thank you everyone, I really appreciate your hard work !!

Th
Review №2

They helped us with some very good tips on how to plan our kitchen, then designed it according to our specifications. Work was done promptly, within timeframe and budget they initially promised. I am happy to recommend them. We had several home improvements done during the last two years, and Kroner is the company we are happiest with.

El
Review №3

Friendly staff, nice selection but the installation of my countertops was not done to my satisfaction. I called the sales rep a couple times within a week of the installation but he never reached back to us to make the corrections needed.Also, I called the people that supposedly give you the guarantee with no luck.

Al
Review №4

We are so thankful for Kroner granite, and will be using them for future projects! My husband and I have done all the renovations ourselves on our new home, and this was our first time having someone else come in and do the work. We werent sure what to expect, but Kroner went above and beyond to answer questions, make sure we were informed, and it resulted in a gorgeous kitchen! Their prices beat out ALL competition, and we were able to afford the kitchen of our dreams. Giovanna was wonderful, and really knows her stuff. We were deciding between two options, one much more pricey than the other, and she was not pushy at all. She gave us information about each, and let us decide. Alex and Sasha came to install the counters, and they were thorough, efficient, and very professional! They did such an incredible job, and Alex was kind enough to answer my million questions over text in the days leading up to installation. He made sure that we were happy with their work before he left, and even texted a couple days later to make sure everything was still to our satisfaction! This kind of customer service is only found in a small, family-owned business like Kroner.

Ja
Review №5

Bottom line: If you can deal with sub-par management and poor communication, the installers did a great job with my countertops at a reasonable cost. Especially with the waterfalls. Pictured is fantasy brown quartzite. Really wish I could fully recommend them, but the manager Alex really needs to learn better customer service.

Ka
Review №6

Had our kitchen and 2 bathrooms remodeled. We had Kroner Granite provide counters for both projects. Everyone from Giovanna and Alex in the front to the installers were awesome. They were always available, gave us options and resolved any problems we had to our satisfaction. Let me say this- during this process I was 6-9 months pregnant in addition to the hurricane interruptions. We ordered multiple slabs of the same color (white ice) and had a few months of reno work in between the bathroom and kitchen jobs. We required one complete slab of granite for just our island piece (!) and a few days before the install we were told by our contractor that there may not be any more slabs of this color available.... we called Kroner and the same day we came in and they had made full arrangements to have the slab! I saw it first hand and we got it installed two days later. The installers were very professional and knew exactly what they were doing. They left everything clean, allowed for us to make suggestions and were accommodating. I was so pleased. The entire process with them was friendly and professional and I have already recommended them.

CH
Review №7

My initial visit to Kroner was just curiosity, figuring I may not find what we were looking for. But to my surprize..they had the color we wanted for the kitchen countertop at a great price. Since at this point have only ordered all, now am anxious to see how installation goes!! Installation was a breeze, counter top sections fit prefectly. Sink was installed & final drilling made for my faucet. After all adhesives/caulking cured plumbing was fit..Great new look..still to do a little painting etc. But great Job.

Je
Review №8

Beautiful display in their offices of products. Extremely friendly. Highly recommend this local business.

Ev
Review №9

Kroner Granite did a fantastic job. We called them after our kitchen was partially demolished (Due to water damage) and they did an awesome job rebuilding the cabinets and installing the rest of the kitchen (sink, faucet, countertops). The team were very accommodating to our schedule and made sure everything was done to our satisfaction.

je
Review №10

I would like to congratulate Kroner for their excellent service at my kitchen. The color of the quartz and the installation was exactly as I wanted to be. The installers are very professional they pay attention to all the details. I had ordered an waterfall in my kitchen and the results are absolutely beautiful. Their prices were very good as well. Giovana had help me through the process and I would recommend Kroner 100%. I love it!Before

Sh
Review №11

Just tried to call Kroner again - guess they have blocked my calls because all I get is a busy signal. IS THIS THE CUSTOMER SERVICE THAT YOU WANT ???I hired another vendor to correct the problem. The cost was $400.00. I have called Kroner twice for a response to the payment for the repairs. No return call...guess its just too bad, so sad...3/11/21 - Still trying to resolve this situation with Kroner USA. They still wont respond to my calls. In fact, after further research on the Seminole County, Florida civil court web site there have been other disputes with Kroner. These are public records so please take the time to look at them before you decide to use this company. Kroner has also threatened to put a lien on my home as I dispute the quality of their work completed at my home. The response from the company has nothing to do with the counter top near the fill was installed. One of the counter tops is in another room entirely.Do Not do business with this company. I purchased 6 counter tops. Two of the counter tops were the wrong length. Still waiting for a replacement or resolution. I sent an email on 1/18/21, a text on 1/22 and an email on 1/22. Still no response. As other people have noted, this company does not stand behind its work and blames the cabinet installation when the counter top does not fit correctly.

De
Review №12

I would never purchase anything from this place ever again. 1. The sales rep asked me to buy a sink and bring it to their shop.2. After a long day of waiting for measurements, they called to cancel because the truck broke down. After I called to speak to a supervisor, it turns out they overbooked and the last appointments were too much work.3. On installation day, the guy came through my backyard having the wrong order/house.4. Order was switched and installed, he tells me he does not need another sink. Now I have 2 sinks... 5. Jevana from their office calls me to tell me that my check has the wrong amount and threatened to take me to court (2 months later after I prepaid) I will screenshot her emails - customer service was ZERO. 6. The countertop was chipped, the sink was supposed to be undermount and I ended up with 2 sinks. None of this was even offered to be addressed let alone an apology... Just stay away! Not worth the headache!

je
Review №13

We are extremely pleased with their service, quality, selection, knowledge and overall great prices.We are contractors and have used them many times for our projects and have always been extremely happy with Kroner and their staff.Giovanna is always willing to help and that extends to everyone else at Kroner.Thank you for all your help guys.J&J Enterprises

Su
Review №14

So far GREAT, I have a price, a picture and soon Ill be placing an order!!! Hoping to see my new kitchen soon!!!

Lu
Review №15

Great place to work company committed to the quality of its services, good atmosphere attentive professionals

Lu
Review №16

I want to share my experience with Kroner which was amazing! Great costume service always hooking u up when u need it, great service and fast installation. If I need them again for sure Ill come back. Thanks Kroner for being amazing and making my kitchen looking the way I wanted!

Ja
Review №17

Very professional and polite! Felt as though i was talking to long time friends. Beautiful show room!

la
Review №18

DO NOT TRUST KRONER GRANITE it’s now been over a 1 MONTH Since KRONER GRANITE Took my money and did a Horrible job Installing my counter top. Instead of replacing the counter top they messed up on,there now saying it’s my cabinets and that I need to pay $150 to have someone come fix my cabinets. My cabinets aren’t the Issue at hand the counter top was cut to short. It’s Horrible the way you all treat your customers after you take there hard earn money. You all messed up you need to fix it replace my counter top. Stop trying to cover up your mistakes by blaming others.

Sh
Review №19

Used Kroner for granite counter & backsplash. Small job $3700. Made the deposit of $2600. David, the sales person, was quite charming. He came to measure and when we got the drawing he failed to add the requested small granite shelf. He assured us it would be included, which it was not on the day of install, they had to go back and cut it. The installers did not arrive until 2:30pm, and before they would even unload the granite, they demanded the balance of $1100 up front. We had no choice but to do that. They gave us papers to read and sign, stating that they were not responsible for ANYTHING after they left, so check everything thoroughly as there was no recourse after they left. WHAT COMPANY DOES THIS?!! We had a small issue and called them the next day only to find David was bored, indifferent and unwilling to offer any after sales customer service. When I questioned the demanding of the full pymt, before the work was done, he said that was because there are so many transients in the area. We did find a small chip in the granite after that , but no point calling this company for advice. They only want to take the money and run. I do not recommend this company, based on customer service, and there is none at Kroner.

An
Review №20

I am completely happy/satisfied with the installation of my cabinets and counter tops. The process from coordinating my wishes with Giovanna/Alex to the final installation of items went as smoothly as possible. All appointments regarding the installation were met on time, and the workmanship by the fabricators and installers was excellent. They have genuinely transformed my kitchen. I am 100% delighted with everything and would highly recommend KRONER granite without hesitation to anyone.

Ch
Review №21

These guys are amazing. I cant emphasis enough how great my experience was. Work was done in a week. Great selection of granite amongst other things. Sink and faucet arrived on time. CNC cut combined with laser measurements leads to a perfect end product. They have a customer for life.

Ga
Review №22

Great place! We went to Kroner USA twice now for bathroom vanity tops and found exactly what we were looking for at very competitive prices. The owner and his staff were very knowledgeable and friendly. The installation services were equally awesome. We plan to visit them again when we do a kitchen remodel.

Fe
Review №23

The best of Orlando. The price is good, and the product is excellent!Already built 3 houses using his products and was always the best option.

Ju
Review №24

Excellent service and delivery!! I recommend it to anyone who wants high quality products and good prices at the same time! Thank you guys also for being so professional and punctual with the service. I loved my new kitchen! 5 stars definitely.

Pe
Review №25

This was the best experience. I just happened on this company while driving around. Giovana was friendly and helped me with purchasing a slab of granite for my kitchen counter top, which I had never done before. They came out the next day and measured everything. The demo and installation was so smooth.

Br
Review №26

They delivered gorgeous kitchen cabinets and custom counters as promised. My wife was impressed by their attention to our detailed design and I was happy to see old fashioned work ethic in action. Keep up the good work!

An
Review №27

Great service from start to finish. This was one of the easiest and smoothest experience from the first contact made through the install. These guys did a terrific job on our new kitchens countertop and it look amazing! We are very happy and would highly recommend Kroner Granite to everyone!

He
Review №28

I had a fantastic experience with KRONER GRANITE. The quartz countertops for the kitchen and bathroom were beautifully installed. They were super reasonably priced. Would definitely use again!

El
Review №29

Beautiful Granite, cabinets are not the best. The measurements were done wrong at first, dishwasher did not fit. They fix everything with caulking. Giovanna at first was so sweet but once we started having issues she was not so nice. There granite is great and it was put on nice. No complaints there. Not happy with the quality of cabinets

Lu
Review №30

I am very picky on I want my kitchen to turn out and Kroner was onboard to listen everything I wanted. I am a very satisfied customer of Kroner. They did a great job on for my kitchen . Great communication!

Al
Review №31

Had a great time working with Kroner to design my new Kitchen for my wife and I. We had discussed each step of the way what and how they were going to do. All process went smooth. Very satisfied customer!

Am
Review №32

Exceptional quality and service! I couldnt be happier with Kroner Granite and their staff. Alex and Giovana were great to work with.

Mi
Review №33

I am a very satisfied customer of Kroner. They did a great job on for my kitchen counter top project. I am very picky on I want my kitchen to turn out and Kroner was onboard to listen everything I wanted. Great team and communication!

jo
Review №34

Great company to do business with. Granite countertops look amazing. They go above and beyond to give quality, outstanding service. I would recommend them to anyone installing new counter tops. Thanks Kroner USA

Fl
Review №35

Throughout the process Giovana is very helpful, and thoughtfully assisted with selecting the granite color and getting the right look for our kitchen. It looks so much better now! Thanks a lot!

Jo
Review №36

Our kitchen looks so much better now! Alex was great and super helpful. I highly recommend him and Kroner Granite.

La
Review №37

Alex and Giovana are amazing at what they do. They go above and beyond to make sure their customers are happy. Well done guys.

Ur
Review №38

Everyone was extremely helpful through the process. The installation techs were prompt and extremely professional. The counters look amazing!

Al
Review №39

We are so grateful for making our kitchen absolutely beautiful! Thank you Alex for helping us find the perfect granite and your attention to every detail.

Ju
Review №40

We love our beautiful kitchen❤️Thank you Kroners- great workmanship!

Rh
Review №41

Excellent service, very capricious and competent installation staff!

Be
Review №42

Giovana was very helpful and helped me find the perfect quartz. Installers were professional, timely and did a great job. Great experience.

Jo
Review №43

Its a great selection to choose from, and even better service all the way through installation, great people and theyre very careful to deliver you more than you expected

Ma
Review №44

Weve picked Kroner Granite based on the good reviews and never regretted it. The whole experience of working with them was excellent.

Vi
Review №45

Great customer service. Huge selection of stone and the best price around! Thank you

Ta
Review №46

Our new countertops look phenomenal. Alex took the time to explain everything and answer all of our questions.

Na
Review №47

Great experience, we received exactly what we expected. Our new kitchen and bathroom granite counters fit perfectly!

An
Review №48

Ana was great ! she answered all my questions and she was nice and friendly . I will definitely come back when i do my bathrooms.

Er
Review №49

Installers are absolutely incompetent. The owner failed to properly measure our kitchen and the installers decided to stuff the gap with paper towels and try to caulk over it so we wouldn’t notice. Once it dried (because they used the wrong caulk) we called them out and they tried to say “that was the standard practice”. Because of their mistake they have to cut our bar because they don’t have enough material! This company is definitely shady. Once they got our money customer service went out the window. After posting this review I received roughly 10 phone calls from the company asking them to change my review. I am in court working and had to block them from calling. My wife even told them I was working. Once I review the fixes they made I will add to my review, however, as for now this is my experience with them.

Go
Review №50

We are so happy with the result of our kitchen island remodel! The counters look amazing and they did a fantastic job!

La
Review №51

We are very happy with the cabinets we bought from Kroner Granite. They delivered all the cabinets on time, in perfect condition, and did a fantastic job installing the countertops.

Va
Review №52

Had countertops installed and we were very impressed by the quality. Every aspect of the design and installation was at the very highest level of professional competence.

Yo
Review №53

They did a great job on our beautiful granite kitchen countertops! Everything on time and the finished product is exceptional!

Ma
Review №54

The team at Kroner Granite were great from initial design to final installation and I would recommend them for anyone who wants to buy a quality kitchen.

Ni
Review №55

We have amazing quartz countertops thanks to Kroner Granite. They were prompt, professional and reasonably priced.

La
Review №56

Fantastic service from start to finish. Will fitted it perfectly, really pleased with the final product and extremely professional.

Li
Review №57

These guys were very kind and they worked quickly. My counters look awesome!

Br
Review №58

I have had Kroner Granite install two kitchen countertop jobs and I could not be happier. They are very professional and respectful. My countertops are perfect!

Ha
Review №59

Its hard to put in words the transformation my kitchen has gone through. I used to come home from work and hate my old formica counter tops. Now I come home to my sanctuary of beautiful granite provided by Kroner USA.From start to finish I had a very pleasant experience. As a savvy consumer, I did quite a bit of research into my purchase. I obtained several quotes. Many were higher than I was willing to pay, and some were similar. The difference was in the quality of stone, the friendliness, and professionalism exuded by everyone at Kroner. Alex and Giovana were very accommodating to my needs. They bent over backwards to install in the time frame I requested and they did an excellent job. Claudio came by to touch up a few items because the initial install ran a little late. You can tell that he loves what he does, and he does it with meticulous perfection.If you have been thinking about installing granite in your kitchen, bathrooms, or wherever.... Call Kroner USA!

Me
Review №60

The countertop-buying experience was outstanding. Giovana made it simple enough, so my husband and I could pick out the exact kitchen we want!

Be
Review №61

Kroner Granite was wonderful to work with. They helped me find the right countertop for my kitchen and did a great job installing it.

Sa
Review №62

Great price. Amazing installation. Would go back again for my next granite!

Ja
Review №63

I cannot praise Kroner Granite enough! Alex and Giovana were very helpful when it came to my kitchen and bathroom remondel. They have excellent craftsmanship. Home construction can be very stressful and overwhelming but the team completed these two projects in my home very quickly. If you are looking to do any remodeling in your house, this is the business to contact!

Al
Review №64

Kitchen countertops installed beautifully. Large selection of granite and competitive prices.

Lu
Review №65

Always friendly, helpful, knowledgeable and a great experience. Good prices and great work! Love all the work theyve done for us.

Ka
Review №66

These guys installed quartz countertops in our kitchen. I highly recommend them. Very happy with my new countertops.

ju
Review №67

Profesionalism in every sense of the word. Exceptional customer service and professionally installed at a low cost. They personally helped me with the whole process and I am extremely satisfied with my new kitchen. Thanks Kroner!

St
Review №68

After seeing several places and comparing quotes i decided to go with Kroner they had a great vibe from the beginning they listen to all my needs and the quality of their products and services is by far the best i came across.

Mi
Review №69

They have a huge variety of quartz and Alex was so helpful to find exactly the look I was going for.

Tr
Review №70

Giovana did a great job of helping us make the right decisions for our kitchen and bath countertops. Lots of great choices here.

He
Review №71

We got beautiful new quartz kitchen counters and couldnt be happier. Great work at a great price.

Sa
Review №72

Professional 5 Stars. the best price, high quality and punctuality. Thank you, I really enjoyed the bathroom and kitchen. I recommend it to everyone.

Ja
Review №73

Countertops came in on time, and the crew that installed them did a wonderful job. Paid attention to detail and did an excellent job.

Sa
Review №74

Best place to buy natural stone in florida, the experience was amazing, the guys are supper cool and very fast

Mi
Review №75

Beautiful countertops! They had exactly the color and design I was looking for, had it in stock, and I had it installed in a very short time.

Mi
Review №76

Alex was very easy to work with. We are very satisfied with how each step was handled and each person was very professional.

Ro
Review №77

My countertops are absolutely the best quality granite. They look amazing!

Gr
Review №78

I am so in love with my countertops! We got nothing but amazing service and fantastic results!

Mi
Review №79

They did an awesome job! On time, detail and professional, I trust and recommend them.

Ki
Review №80

Excellent customer service and crew did amazing work! I couldn’t be more pleased. Thank you Kroner Granite!

Kr
Review №81

Ordered kitchen units. Delivery was faster than anticipated. Thank you.

Lu
Review №82

Excellent service attentive and careful staff, helped me from start to finish and was delivered according to schedule thank you for making my dream fulfilled my kitchen is renovated

Ke
Review №83

I loved the cabinets I got from the Kroner Granite. Giovana was super responsive and helpful.

Le
Review №84

Ana’s customer service is incredible, she’s very friendly and very helpful in helping us pick our bathroom piece. I’m coming back to purchase for my kitchen with her.

Op
Review №85

We are very satisfied. The sales team and the installer were prompt and courteous.

Ma
Review №86

I went to many places to look for options to do the renovation on my kitchen and no place treated like Kroner USA from they costumer service at the begging to help me to choose the right granite and the cabinets on my bugged until the final work.Im totally in love with my kitchenthanks to the team of kroner USA.I will definitely call them back again for my next renovation.

Ja
Review №87

Couldnt have a better company do my kitchen countertops. The quality is great and install was quick and easy.

Ke
Review №88

Amazing place with grea varieties of stones in stock ready to cut, many options of quartz and the city best price and service.

Me
Review №89

Much better than I expected. Great job. Tku very much

Ke
Review №90

Highly recommend if you are looking for beautiful countertops for a great price.

Jo
Review №91

Best price on granite and wonderful professional staff. Very, very pleased with the work!

Ra
Review №92

Love my new countertop. Would recommend this company to anyone.

Review №93

I renovated my kitchen with Kroner very good care, everything went well! I recommend to everyone

Br
Review №94

Great service from start to finish replacing our kitchen countertops.

Be
Review №95

I placed a kitchen cabinet order on 11/13 and received damaged cabinets, partially assemble and missing parts on 12/20. As of today I still waiting for the missing parts and the damage door.. I only asked to have someone assemble the lazy Susan door that I paid to get assemble and the owner emailed me youtube video on how to assemble the cabinet after we spent over $6,000.00. I also requested a square kitchen sink and they cut the granite round and provided us with a round sink as well. NOT what I wanted .They do not offer any solution and take no responsibility HORRIBLE CUSTOMER SERVICE. Its 02/08/2018 and I still dont have any of the toe kick for the kitchen and bathroom.

Sm
Review №96

Worst place to do business, horrible communication and unqualified employee to deal with the customer! Do not pass correct information and then try to change the contract! I will never do business with this company again!!!

An
Review №97

Highly recommend the Kroner crew have redesigned my kitchen and bathroom, everything went well! Thanks.

Ca
Review №98

The best service, product and the great service. I loved my kitchen.

KR
Review №99

Thanks for the reviews we try our best to provide a great service to our costumers.

tu
Review №100

Alex sold me a very good piece of granite santa secilia to my kitchen.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2890 S US Hwy 17 92, Casselberry, FL 32707, United States
  • Site:http://www.kronerusa.com/
  • Phone:+1 407-260-5005
Categories
  • Cabinet store
  • Countertop store
  • Granite supplier
  • Kitchen remodeler
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–2PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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