user
Cross Roadz Auto Repair
1335 Roosevelt Ave, Carteret, NJ 07008, United States
Appearance
Cross Roadz Auto Repair
Comments
br
Review №1

I pulled off highway with brake issue and called the shop 30 minutes before they close - coming here was a lifesaver. Bill went above and beyond to ensure I will have my car back on the road before they closed for the day. They drove out of town to get the parts needed and repaired my car in under an hour. Beyond grateful for this team and how much they went out of their way with my last minute emergency repair. I would give 100 stars if I could!!!

K
Review №2

Great service. Fast. Clean. Honest. Personable and friendly.The work order/invoice I received was extremely clear, neatly written, and perfectly understandable & readable. Thats a big bonus!Great work, very happy. Car feels wonderful. I highly recommend this shop for auto maintenance work.

TE
Review №3

The techs at cross roadz are really good. The one guy Jared has helped fix my Nissan and my Mercedes even though they typically don’t do German cars. He was very professional, affordable, and fast and my car runs smoothly again. I’d recommend them to anyone. Thanks guys

Th
Review №4

I had an engine replaced at crossroads Auto repair, I cannot say enough about the professionalism of the entire staff!!! Every step of the way I was informed about the process from my meeting with bill to discussions with Jarrod. I highly recommend crossroads for ANY and ALL of your auto repair needs!!!!.

Ch
Review №5

The owner is honest and fair and the guys know what their doing. They take the time to explain what the problem is and the process they went through to diagnose. My husband and I trust these guys and wont go anywhere else.

Fr
Review №6

Excelent service always, every time we take our cars they get fixed and they are reasonable with prices. I told my husband my car brand is not Nissan anymore is now Cross Roadz because they have done almost everything in it. Thank u!

Ma
Review №7

Cross Roadz is Great! My car broke down on a drive from Albany to Baltimore to go to a wedding and I am pretty lucky I broke down right near Cross Roadz. I called and Jared answered the phone quickly and professionally. I told Jared my situation and he told me if I got it towed over he could take care of the problem that day and get me to the wedding on time. Ended up being a bad spark plug, but my car was good to go in a few hours and I made it on time. Jared and Cross Roadz saved the day and I highly recommend them to anybody passing through or in the area.

Ab
Review №8

Had an oil change and went smooth.

To
Review №9

These guys service my truck. They are very good and fast with no hidden fees. I recommend them.

da
Review №10

Crossroads is a great autobody shop the guys there really treat you like family the mechanic Xavier is first class I recommend this place completely !

An
Review №11

LIFE SAVERS!! We’re from out of state, but had an emergency on the road and ended up here. SO glad we did. They took us right away, worked fast (in and out in well under 2 hours,) charged fairly, and were exceptionally nice as well. What a blessing. Thanks Bill!

Al
Review №12

Great service and great mechanics always willing to assist when and where assistance is needed

Sa
Review №13

I didnt even have time to get comfortable in the waiting area when I got an oil change. Speedy and courteous! Keep up the great work 👍

Fa
Review №14

Jared and his team were very professional and up front about repairs needed on my vehicle. They also presented me with other issues I was not aware of but told me it wasn’t an immediate concern but should some time down the line address the issue. They are very friendly professional and courteous. Would recommend going here 10 out of 10 times

Su
Review №15

I was so very fortunate to be told by a friend to take my car to Cross Roadz for an oil change. Since that first time, I have gone back for different things to be done on my car. Bill and his Son, Jared, are a fabulous Father/Son team. They are very honest, everything is always explained in laymen’s terms regarding what needs to be done with my vehicle and they are very fair with their pricing. They will work with you on any level and I feel that I am treated like family when I go there. A friend of mine is now a new customer and she was extremely pleased with all the work she had done. I have been driving for approximately 47 years and Cross Roadz, is by far, the best auto repair shop I have ever had the pleasure of dealing with. I will always come back for any repairs I need done. Thank you Bill and Jared for having such an excellent business and running it the way you do!!!

Ar
Review №16

I have been taking my cars to them since i moved to the area. Jared and the team have been not only patience but very fair with pricing as well as transparent when i comes to the actual repairs. If something needed to get done but could wait they are upfront with those details and work with getting your car up and running as quickly as possible.

Ro
Review №17

Jared took a job on a snow day last minute and finished it by the end of the day!! The service I received was phenomenal! I highly recommend this location!

Ka
Review №18

Great great spot to get your car fixed!!! Had a car emergency and the owner (thank the HEAVENS) took me right away and fixed my car expeditiously. Thank you Cross Roadz!!!!

Mi
Review №19

I dont know where to start ! First and foremost thank you Jared at CrossRoadz ! Its hard to find a honest and professional mechanic anywhere, Im here to tell you look no further. I needed a very extensive amount of work done and Jared provided quick and amazing service. I dropped my car off and was called to pick it up by the end of the day. Same day service! Thank you so much Jared and team. I will definitely be returning whenever I need auto work.

El
Review №20

Great overall experience with this auto shop

Da
Review №21

First and foremost, I want to give a HUGE shout out to the guys at Crossroads Auto! Jared and his father went above and beyond to fix my Jeep Grand Cherokee. I put off fixing my car for the longest time, due to the fact that I was nervous about the potential repairs on my car due to the history of the vehicle, but without question, this was the best shop Ive ever been to. They were super honest about the repairs, gave me great prices on the repairs, and made me feel like my Jeep was undeniably in GREAT hands. MANY MANY THANK YOUS are in order, will definitely be coming back to handle maintenance on my vehicle!! 10/10 would recommend, Ill definitely be telling my friends.

Pa
Review №22

Best garage around, fast, inexpensive, and everything fixed exactly as promised. I have used Cross Roadz several times.

Al
Review №23

Very nice n honest mechanics i usually doubt mechanics but they really go beyond proofing their work ,it may not look high class but its diamond underneath it all no wonder the carteret police trust them . Jared was the reason why I went there in the first place very kind young man good customer service especially on the phone made me trust them by just that one call some people just speed the conversation he didnt you the man Jared Thanks guys Bill his father is very nice too God bless as long as I live around here Im going to go to Cross Roadz just wish you guys deal with more of my cars transmission n deep motor repairs

Gr
Review №24

Had car problems while driving from new York to Pennsylvania. I pulled over and googled mechanics near me. They werent the closest but they had great reviews. It took a while to find the part but I was back on the road after a few hours. Honest service

R.
Review №25

Impeccable service!!!! The affordability says it all! It’s not only about the person but it’s about the vehicle. These men take pride in what they do as business entrepreneurs and it shows. The probability of work unable to be done to your car is slim to none and honesty is everything. When it comes to auto mechanics, people miss the part where it’s not just an easy fix (depending on what it is) but, the fact that money shouldn’t be the shroud of ones mind. When it comes to Crossroads Auto, you’re met with honesty as well as great service. My trust for their top notch service comforts me when my cars repairs don’t become a financial burden. These men deserve an encore!

Su
Review №26

Love the guys over here! Bill and Jared are great!! I have been using them for years now, always get my oil changes with them, and have had other work done as well. Highly recommend this shop if you want amazing service!!

Jo
Review №27

This is great body shop owner very responsible person !! whatever he promised to do it all the time !

Ki
Review №28

I went to get an oil change which i got. The guy said he wanted to let me know that since I reached 100,000 milesI should think about having my timing belt changed. Well I have a 2014 Subaru Crosstrek and it has a timing chain which doesnt need to be changed. I cant stand these mechanics who take advantage of women drivers. Not cool.

Sa
Review №29

Jared is a real nice and knowledgeable tech .. I had an issue with my BMW he took care of it ASAP..great service reasonable prices..will recommend to my friends and family most definitely..

Sa
Review №30

Great place jared is a true pro always ready to help ..

Ha
Review №31

These guys are AMAZING!!! Extremely fair prices, get the job quick, no fuss no muss. I brought my Cadillac CTS there to get it looked at after making funny noises and they were done a few hours and it sounds beautiful. Im sure if brought it to dealer it would have cost 3-4 times as much as they guys did. I am a loyal customer from now on with all my cars. THANK YOU!!!

Th
Review №32

Went here to get an exhaust leak looked at, was able to tell me in two seconds what was wrong and were done 15 minutes later. Jared was super transparent and charged me next to nothing to fix. Highly recommend these guys!

da
Review №33

Very reliable and fair priced willing to go extra mile on a late Saturday evening for us. Traveling from NC had water pump go bad . took care of us made sure we were available to get back on the road. Again thanks for your services without you as a whole would have had to wait till Monday,I give you a five star all day long

Ri
Review №34

I went to check my air in my tires. Friendly service

Fr
Review №35

Bill and Jared are super friendly and knowledgeable. I can always rest easy knowing my car is in good hands.

Ka
Review №36

AWESOME repair shop! Theyve been doing all the repairs on our cars for many years now. Jared will always check with us before doing any repair. Everyone at the shop is knowledgeable and very friendly! Recommend them highly!

Ke
Review №37

Crossroadz is phenomenal They always quickly diagnose my car’s issues and fix them once and done. No waiting around for days on end. A lot of times they fix while I wait. Their pricing is very fair. I wouldn’t trust my cars with anyone else. Billy and Jared you rock!!!!!!

Jo
Review №38

As a man of my word. I will keep my word, I have a 2013 BMW 328i xDrive. I had a squeaking issue coming from steering wheel. I told them what it was (rubber boot to steering shaft) and was only charged half an hour of labor. Even though they didn’t specialize in BMW. They did the job and did it right, Jared and his father are both amazing people with a good heart and cares about their customers. The whole experience was very welcoming and I suggest anyone to bring their Japanese & American make vehicles here. This is how all shops should be!

Th
Review №39

The tech was very professional and his work is impeccable. The experience working with him is great. I love you guys!

Jo
Review №40

Bill is awesome. Very knowledgeable and straightforward. His staff are awesome too...highly recommend anyone who needs their vehicles serviced..👍👍👍💯💯💯

Li
Review №41

Very reliable, great prices with excellent service. I would recommend this shop to anyone. Best in the area!

Ci
Review №42

I have been coming here since they opened. The staff is always friendly and efficient. They take the time to explain what the problem is and what my options are. I never feel pushed or rushed into a mechanical decision I wasn’t planning on. I highly recommend Cross Roads for basic or big jobs. They are the best around.

Li
Review №43

They take advantage of you and over charge you. Tried to charge me $600 just to change one wheel bearing. Also charged me $70 before when they realized I had a straw stuck behind my glove compartment and was making a rattling noise. The last thing that got me is they charged me $52 to replace a battery that I purchased and it only took them 10 minutes. NEVER GOING BACK HERE!!!!! Their quality isn’t even good to be charging so much!

Ye
Review №44

Fast, Reliable, Great prices, Overall Excellent Service.

Sc
Review №45

This is a great shop for all your automotive needs.The prices are fair and the manager does an awesome job with the customers. Even some big repair jobs are done same day!!!That is almost unheard of even at larger shops. All the guys are well trained,friendly and knowledgable.Even bought me lunch while i waited for my tires.I live in south jersey...i drive an hour just to get my truck serviced there. I swear by these guys.

An
Review №46

Great service! Best place around! Great mechanics as well!

Mi
Review №47

Excellent shop I am a long-time customer of Cross Roads auto repair and their prices are always fair the service is always excellent I have no complaints and I highly recommend anyone that needs any repair work to come to this shop. Thank you Cross Roadz for always doing a great job !!!

Ra
Review №48

Cross Roads Auto is an awesome shop, been doing work for me on all my vehicles for years and weve always been more than satisfied!

Be
Review №49

Big Thank you to Crossroadz Auto Repair for the efficient repair to my vehicle. The repair time was quick and the price was right. 👍🏽👍🏽

Ma
Review №50

I highly recommend these guys if you need fantastic experience! They are up front, customer focused and have gained a customer for life

Ro
Review №51

I have had alot of work done on my truck and have always been fully satisfied. Bill and the entire crew at crossroads is phenomenal. Not trusting any of my vehicles with anyone else

re
Review №52

They really saved my bacon yesterday. My car started bucking and felt like it was about to fail right on the road, but it just so happened I was right next to this auto shop I havent been to before. It was just about closing time but they still helped me out. Theyd take care of the car first thing in the morning, but they offered me a lift back to my house that night and sent someone to pick me up today. And now the car is running much better.Bills a tremendous guy. Id say my own singular experience is fine testimony. But seeing other mechanics at the shop when I was there was extra reassuring.

Ry
Review №53

These guys are great. Great prices, awesome work and super quick. Went in for brakes and rotors.

My
Review №54

Took my car to get lightly serviced for an engine problem I was having, and they intentionally made it worse by revving my engine high and switching through gears harshly on my transmission. I was able to drive it there with no problems and they insisted on telling me my engine was blown.. In reality, all I needed was oil. Rude employees and owner, was told not to go by my computer diagnostic but to go by his mechanic certificate and I quote, computers arent that smart.. I went by my computer diagnostic, added oil at Pep Boys and paid for some oil instead of a new engine or car. Strongly recommend going anywhere else but here.

le
Review №55

I have been coming here for a very long time and they always provide excellent service in a timely fashion

Al
Review №56

Awesome reliable Mechanic... I have been coming for over 6 years... Honest... Great service.... Family oriented!

Sh
Review №57

Love crossroads they’ve been doing my work for years now never had a problem.

Li
Review №58

Great shop...Fair prices...good crew.Have known Billy the owner for over 20 years....always willing to give a help ....strongly recomend this shop.

Ke
Review №59

Greatest mechanics in the area. They have worked on my cars for years and we never had an issue. They warranty the work and parts so you cant lose.

De
Review №60

Did an oil change. A week later I started smelling the oil burning in the engine. Returned to have him check what it is. Before he even opened the hood, he was already defensive. I open the hood, before he even touch the car he declared that its not a leak. He tells me that its a drip from the oil change. Smh, how many oil changes I have seen in my days. Do not use this shop. There are many reputable shops. Drive an extra mile for quality shop that stand behind their service.

Jo
Review №61

Great customer service and very professional mechanics .I know them for years and I never have a problem. The owner Bill is an honest guy . Thanks so much

Ti
Review №62

Billy and his son worked on my cars and my daughters cars I really feel very confident in their work

Da
Review №63

Fantastic service always professional cant beat the prices I highly recommend this repair shop

Fr
Review №64

Ive been coming to crossroadz since they opened prompt service

Ch
Review №65

Great service, great mechanics! These guys have been taking care of my car since I got it, no one else has touched it (I wouldnt bring it anywhere else) I like the fact that no one tries to upsell me anything to. 189,302 miles and still goinggggggggggggg :-)

Sa
Review №66

Honest n excellent techs

Ch
Review №67

Great service! Had a flat, they plugged it and had me in and out within 15 min.

Jo
Review №68

Always satisfied , bill always willing to go above and beyond

An
Review №69

Great repair shop with reasonable prices great mechanics and customer service they are honest and reliable always exceed my expectations just all around an awesome place I highly recommend crossroadz

Ju
Review №70

Been bringing my vehicle to these guys for years prices are always fair, very honest and they always do an excellent job-vehicles are fixed right I never have to worry as long as I bring my car to Cross Roadz.

Ji
Review №71

Great service..... Very honest ..... Highly recommended.... Phil is fantastic

Ju
Review №72

My parents took car there because it kept stalling on the road. Over $800 later the car still stalls & they say they don’t know what is wrong with it. Seriously? Is that how you run a business? Very disappointed

Ti
Review №73

Great team always available when needed

Hi
Review №74

A plus guys at Cross RoadzThanks for getting us back on the road quickly and at a fair price.

el
Review №75

Niceeeee place. Been going here for years.

Ga
Review №76

Good customer service and prices

ma
Review №77

Awesome service, honest and trustworthy car repair!!!

Er
Review №78

Always helpful and honest

Mi
Review №79

Honest people, fair priced and reliable service.......excellent!

Am
Review №80

They helped us in a jam

Jo
Review №81

Does great work .

Ll
Review №82

Great costumer service

GN
Review №83

I’ve been using them for years. Very professional and friendly staff.

Ja
Review №84

Quick and affordable!!

Sa
Review №85

Superb

Ne
Review №86

A++++ Service

Ri
Review №87

Really

da
Review №88

👍🏻

Mi
Review №89

👏👏👏👏

Information
23 Photos
89 Comments
4.7 Rating
  • Address:1335 Roosevelt Ave, Carteret, NJ 07008, United States
  • Site:https://cross-roadz-auto-repair.business.site/
  • Phone:+1 732-969-9600
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto tune up service
  • Mechanic
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Similar organizations