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OmniVision Eye Care
4112 N Josey Ln STE 112, Carrollton, TX 75007, United States
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OmniVision Eye Care
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Ro
Review №1

I really have always loved the service here. So much that I now live in Uptown and I drive up here every time I have any eye issues or want an appointment. Absolutely 5 star service.

Co
Review №2

Awesome visit! Everyone friendly, and helpful. Dr. Nguyen is very knowledgeable and took the time to answer all my questions in detail. He is very patient and kind. I will recommend to all my friends and family.

Ma
Review №3

This was my first visit at Omnivision. I felt at ease during my exam everyone was explained to me. My exam results were explained by Dr. Nguyen. I was so impressed with him. He was very knowledgeable with all my eye issues. All lenses, frames and cost options were explained to me. I enjoyed my appointment. It was great!

Ro
Review №4

Dr. Nguyen is legit. He is methodical, data-driven, and makes sure to take the time to explain things to patients. This was the best vision exam Ive had, and would recommend anyone to see him!

To
Review №5

First time visiting OmniVision, I could not have had a better experience. Easy to set up my first appointment and add my medical history online. The service level from the staff was very high. Dr. Nguyen had a dry sense of humor that I appreciated. Very thorough exam, and the member of the staff that assisted in billing and fit for my new frames was very thorough and walked me through all of my options, what insurance covered and did not. I will be excited to pick up my new frames, and look forward to frequenting this office for my exams and glasses needs in the future.

Te
Review №6

This is both my teenagers first time wearing contact lenses and I literally got emotional because it’s been a super long time since I felt this type of care at any type of doctor visit. Love this place and the people in it!!! Thank you!!!

Mi
Review №7

Great friendly staff. Hardly had to wait long at all to see the doctor after I checked in. Highly recommend Omnivision

SN
Review №8

Excellent! I am a new patient and I loved my experience overall. The staff is very friendly, helpful and professional. The doctor and assistant answered all my questions with enthusiasm. And I cant thank enough to Douglas for his help in picking right frame for me. I just found my eye care clinic and will never go anywhere else.

Lu
Review №9

Dr. Nguyen was great. He took the time to answer all my questions and even some I hadnt thought to ask.

Ry
Review №10

Doctor Nguyen did a great job at explaining everything and was more thorough than previous doctors Ive experienced. Staff also very friendly and relatively quick given the process for new patients. Definitely will be back in the future.

Ti
Review №11

I have been coming here for eye glasses for many years and have always had good experiences. The doctors and staff are knowledgeable, professional, and courteous as they provide for a very smooth experience. 😎

Ka
Review №12

I had a very good experience here. Dr. Nguyen spent a lot of time on my exam and was extremely knowledgeable, as well as personable. I have never had such a thorough exam and I am 60 yrs old so I have had many! Highly recommend this practice.

Je
Review №13

Outstanding! I have used Omnivision for years and have always been pleased with my service.I unfortunately moved out of town but I’m still able to go back for my exam with them. A few days ago, I noticed a major change in one of my eyes. Knowing it was nearing the end of the work day, I called the office, spoke with Douglas and he took time with me and explained to me that he was going to notify the dr. and someone would call me back. It wasn’t very long before I was called back and asked more question and then the dr.’s consulted again. I received another call back from the doctor and was scheduled for an appointment the following day.Very caring office! From office staff to doctors, FANTASTIC!

Er
Review №14

This was my first visit and I have to say it went very well. As a new patient they were very good at making me feel welcome and truly making sure I was taken care of from my eye exam till the time I got out of the door. They were good about making sure all my questions were answered. I had a great exciting.

Ki
Review №15

I’m always pleased when I visit OmniVision. No waiting, professional staff and Dr Nguyen is always thorough, caring and it’s easy to understand his observations/conclusions. Would definitely recommend their services.

Re
Review №16

Beautiful smiles, great service and excellent options. Its always THAT EASY!!!!! Thank you guys 🙏

To
Review №17

Very fast and efficient while getting straight to the point in a professional manner. Very good impression as a new patient. I came in for prescriptions only.

Mi
Review №18

Staff and Doctors are all very nice. Very open to questions and answer all of them.

Vi
Review №19

I’ve been going to Omnivision for more than 10 years and I really like it! Doctor and staff are great and they have a very good frame selection. Totally recommended!

Ph
Review №20

This is my first visit and it was great everyone in the office was friendly and inviting . My appointment was punctual . The tech that performed my vision tests was very nice , my doctor was the best , he was very thorough and explained what condition my eyes are in very clearly . He informed me how I can take care of my eyes to maintain my vision as long as possible I would recommend this office to anyone.

oz
Review №21

Awesome staff. Very friendly and helpful.

Yv
Review №22

Although I have been a patient of this office for many years, this was the first time I saw Dr. Nguyen. He was very thorough and patient in answering questions I had about changes in my eyes. The office staff was friendly and efficient. Highly recommend!

Je
Review №23

Dr. Nguyen and his staff were extremely helpful. I would highly recommend this place.

Ch
Review №24

Dr. Nguyen is absolutely amazing. I went to a different optometrist for years and only changed because they offered Ortho K treatment. He knows so much and is very informative. Any questions you have they will answer with an amazing attitude. They helped me with my contacts and were very diligent in making sure I could get an appointment. I will stay here for years they are the best!!!!

Ji
Review №25

Doctor and staff are very professional and over all positive experience.

Br
Review №26

Super informative and nice staff!

Ma
Review №27

Everyone there is just so nice!!

Ri
Review №28

Dr Bui is great. Very patient and understanding. He works really well with my 10yr old son. Highly recommend.

Cr
Review №29

OmniVision is great. Everyone working here are nice and I have no issues and it seems they use the latest technologies which is a big plus for better accuracy.Keep it up!

JE
Review №30

Really great team! With COVID they know how to work with my large family too!Great music by staff.Dr Nguyen is amazing and enjoying his mathematical mind and teaching style.Office manager is amazing too! Thanks again for helping me see.Duane Syndrome Type III C is understood by the Optometrist and its refreshing!Keep up the great work!

El
Review №31

Recently moved to the area and need a new eye doctor. Omnivision was prompt and very kind. I was able to get in around my work schedule. They were able to address my issues and more. I appreciate the time spent and customer service.

Es
Review №32

Very professional team! Loved the visit and strongly recommend. They took care of all my needs very eficiently, quickly and throughly. Dr. Bui goes through all aspects of the exam and is very knowleageble. The team also helped me with contact lenses and with ordering my new prescription glasses. Prices were within my expectations. One stop shop for eye care for sure.

Ch
Review №33

They welcome you and make you feel at home at ease, they are very professional and the doctor really explained in detail what going on with your eyes.I really appreciate the Doctor and staff, keep up the good work.

Pe
Review №34

Prompt, courteous and very thorough examination. Highly technical equipment. My first experience at this business and was impressed with the team and facility.

Jo
Review №35

Great experience from the front desk to getting fitted with frames. Dr Bui and Dr Nguyen are both great. They take the time to provide explanations and answer questions. The front desk staff and assistants are friendly and professional.

Am
Review №36

Unfortunately I had a poor experience with the front desk and did not get to see the doctor there. They said they had called me to confirm the appointment and since they didnt get my confirmation, they cancelled it. I didnt receive a call or voice mail. I dont think the front desk was lying, but I did not receive any call from them. I understand these things happen, but its not my fault and its probably not their fault either. Unfortunately, I took sick hours to take care of my appt. I was more upset about the condescending tone they used with me. I found the front desk unprofessional. The worst part the experience is that they ran my insurance anyway, so when I went down the street to another doctor (with much more professional staff) it turns out Omnivision Eye Care ran my insurance. The second place I went to advised me how to get that resolved. The insurance company confirmed that Omnivision EyeCare ran my card. This is fraud, basically. The new place worked me into her schedule right away and I was able to get glasses, contacts, and my RX all in one shot. I would have liked to speak to the doctor at Omnivision Eye Care before writing this review, but clearly I will not get that opportunity.

De
Review №37

Everyone is very friendly and they are good at their jobs. Nice experience quick and easy in and out. :)

Ni
Review №38

New to the area and the doctor and staff here were FANTASTIC. It was an easy switch for my wife and I, great selection of glasses too!

Br
Review №39

From check-in to my comprehensive exam, the whole team patiently answered my questions and built a custom plan for me. I highly recommend their services and expertise.

Ma
Review №40

Not only did Dr Nguyen do a fabulous job examining my eyes, but he made me laugh. Great experience

Mi
Review №41

Very nice and professional. The staff and Doctor was a pleasure and look forward to having them as my provider from now on.

El
Review №42

I cant speak to the quality of the exam yet, but the front desk are incompetent. They dont know how to schedule. 3 separate people showed up for the same appointment. They were rude when I first spoke with them. And now they dont have an opening for two weeks! Ill have to hope my broken glasses hold up, seeing as how I literally cant go anywhere without them. They really need to get their staff figured out. I work in social services, Ive done scheduling. It shouldnt be that complicated of a job function. Find better receptionists!

Je
Review №43

The customer service here is amazing, from the front office staff to the doctors. Highly recommend!

Me
Review №44

Dr. Bui and his staff are great. Found them when we moved to Carrollton six years ago. Great find for eye care.

Er
Review №45

I came here to get a couple eye exams, and some new glasses last week. From the moment I walked in right up to the moment I left, I felt right at home. Everyone was supper friendly. All of my questions were answered. They have the best customer service, I’ve experienced in a long time. Eric was great and really attentive. The same can be said about the whole team. They were so entertaining and helpful.10/10. Come here.

An
Review №46

I have been going to see Dr Bui for many years.Always very polite and personable.His staff is also very friendly and polite.

Dw
Review №47

Great office! I’ve been going here for years. The staff and Dr. Bui are always kind, courteous, and punctual. Dr. Bui is very thorough during the examination and shows real concern for the patient’s eye wellness.

Ky
Review №48

Excellent service! I would highly recommend this eye care center and the staff are friendly and helpful.

Ch
Review №49

Eric and Stephanie were great with the tests and picking out glasses. Dr. Bui was very thorough and helpful with my contact prescription. I only purchased glasses at my appointment, but I will go back to get updated contacts once my current supply runs out.

Je
Review №50

Dr. Bui and staff are always professional and willing to help...so wonderful!

Ju
Review №51

Great service and quality eyewear. Has all the brands that you would want. Eric and Dr Nguyen are very professional and knowledgeable. I highly recommend this place. Its our families go to place for eye care.

Dy
Review №52

Customer service is top notch. I’ve never been one to wear glasses, so I’m not used to how they look on my face. It can be quite intimidating to go alone but the staff was so friendly I was able to ask, as if I was asking a friend, how certain frames looked on me. Nice job Omnivision!

Ju
Review №53

Wonderful service as soon as you walk in. Knowledgeable and friendly staff. I went in to get both glasses and contacts and pleased with the quality of service and the follow-up. Definitely recommend!

Lu
Review №54

Had a wonderful experience here with amazing people and great customer service. Joey made me feel like the diva 💁‍♀️ in me was more than welcome. All the ladies work great together and have an awesome work relationship. The doctor was professional and extremely efficient he also invented his own eye gadget to try on glasses. I can’t wait to get my pair of glasses. Super excited 😊 to have them already and try them out.

Sa
Review №55

I’m so big on customer service and wow did Omni Vision Care exceeded my expectations. I felt safe during my whole experience and I want to thank the associates there. I was knowledgeable of everything that was going to be done and all my questions were answered. Once again thank you Omni Vision for a great experience.

Ro
Review №56

Very helpful and courteous staff. My wife broke her eyeglass frame but was getting a new prescription next month, so she didnt want a new frame yet. The frame was repaired in record time and for free! She just said Merry ChristmasThank you all very much. Merry Christmas to all of you as well.

Ri
Review №57

I decided to come here since I needed an adjustment on my glasses. I came here because I was in a hurry and could not go to my usual spot. Everybody was so friendly and they were able to adjust them super fast and for free!! I will definitely try this eye care next time I need an exam and new glasses!!

Pe
Review №58

Great experience! Dr.Nguyen has such a great bedside manner and very personable! I had to follow him in his transition to his new office! The staff was amazing and very informative. Loved Jay and his personality! He made everything streamline and fun! If I could give additional starts I would!

An
Review №59

Loved the experience! Everybody is so nice and they seem to LOVE what they do. Everybody was so helpful and patient. All of my questions were answered with a smile. Thank you guys for making me laugh and for proving that theres still people out there who enjoy what they do. Your smiles and kindness made my day! You guys ROCK! I will definitely recommend this place!

Na
Review №60

First time here and loved it! From the front end to the end point my whole visit was awesome. Everyone was super nice and made me feel like I knew them for years. Bringing my whole family next week- Dr. Nguyen was very knowledgeable and was very thorough.

ca
Review №61

I loved this place, very polite in setting up appointments and I felt safe once I was inside getting fitted for glasses. The doctor was very knowledgeable and answered all my questions along with the staff when picking out frame and extra stuff for the glasses with fair prices.

Ju
Review №62

Awesome staff, friendly faces, quick to get to see the Doctor and most important they were able to see me in short notice. These guys are top notch! I very much appreciate them looking at my eye and cleaning it out after some darn sand got stuck underneath the eyelid!Thank you for saving my Memorial Day weekend!! 🙏🏼🙌🏼👍🏼

Li
Review №63

Dr Nyugen was fantastic and thorough! Eric made me laugh and not be so nervous 😬 All staff was so kind! I’m new to the area and grateful to find them. 5 STAR ALL THE WAY! Great selection of designer eyeglasses too🙋🏼‍♀️👍🏼

ka
Review №64

First time here and the staff was very friendly. Greeted when I arrived. They explained everything and were very friendly and professional. I felt comfortable talking to Dr. Bui. I left very satisfied. I would highly recommend this place!

Je
Review №65

Dr. Nguyen and all staffs were very friendly and nice.Dr. Nguyen took his time examining my daughters eyes and he was very patience. Also, the lady who did pre-exams for my daughter was outstanding. I would like to thank you all for taking good care of my daughter!

MI
Review №66

My experience here was amazing, staff were very professional and yet friendly, loved loved Javier. The examination was like no other I have had before. A problem was discovered but doctor has sent me to a specialist. Many frames to choose from. Glad my daughter recommended this place, I myself will be recommending it to anyone who has to have an eye examination.

Za
Review №67

Great service! Staff is very friendly, helpful, and welcoming. Will be going back! They worked hard to make sure I knew all my contact options and what deals and rebates were available.

Ch
Review №68

I love going here! The office staff is super sweet and friendly. I saw Dr. Nguyen and he was the best eye doctor that I have seen in all my 34 years! I love how he discussed my vision with me and helped me get a full understanding of my vision. Even though we will be moving to Denton, we will continue to come here!

Ci
Review №69

They are always so helpful and very honest. I have been going here for years and I am never disappointed. I have been taking my children as well and they are great at using methods to ensure you do need glasses or not.

Vi
Review №70

I have to share my experience with OmniVision. Not often do we share the good experiences.I went in believing I’d experience what I have before with all other Optical offices. I was wrong! From the front desk to meeting the doctor, it was an overall experience that made me believe I have found my forever eye care experts! The professionalism from the Technician (Eric) was great! Knowing you have someone who knows what they are doing is comforting. I had the privilege of meeting both Dr. Bui and Dr. Nguyen and feel at ease knowing they care about my vision. The time spent with them and hearing their feedback from my exams was well appreciated. Thank you again to Eric and Kenisha (I may have misspelled her name-my apologies) for helping me select some well fitted frames.You all need to visit this place. It is highly recommended. Thank you OmniVision for my new set of eyes! 🤓

Ke
Review №71

Eric who answered the phone was rude and unprofessional . Eric would not take time to explain why contact lens examine cost extra 92 dollars on top of regular examine of 112 dollars. Total 204 ..for an eye examine.. I know time for harsh but wow..

Ni
Review №72

The team here is absolutely amazing! I’ve been going here for about three years and each visit has been so easy and comfortable! They also have an OUTSTANDING collection of frames. There is something for every style here! 👏🏾 highly recommend this location.

Ay
Review №73

I really liked the eye doctor and the staff was nice, but I waited an hour and a half total time on a day where I didn’t have the time to spare at all. I thought a contact was lost in my eye. I was trying to be patient since they took me with no notice the morning of (I called ahead) but that is ridiculous. It seemed to me like not everyone knew what they were doing but they were all very nice. Paulie was excellent and helpful she helped move the process along but I still would not go back.

Bo
Review №74

I was referred to Omnivision by my coworker and I’m so glad I gave them a try! From the moment I walked in I was greeted with a friendly hello and welcoming smile. Joey made me feel at ease and was extremely friendly and funny and explained everything I was about to experience and do. Dr. Nguyen was so calm and answered all my questions and the Best eye doctor I’ve seen thus far! Kinesha (sorry if I misspelled your name) was also like her doctor and coworker friendly and very helpful. Thank you for explaining how my benefits work and for helping me pick my new beautiful glasses. I’m so happy to have finally found a great caring doctor and staff! You guys ROCK!

ad
Review №75

I have been going here for a few years now and they are great. Dr. Bui gave me the best prescription for my contacts I’ve had in years. Sometimes in the past I could tell my prescription was too magnified or too weak. I have not had that issue since coming here. The prescriptions he gave me have just been perfect each time. I’ve also had an eye infection and they were able to see me same day, give me drops to stop the pain, and my eye healed very quickly within a few days. They even printed a coupon that saved me $30 on my prescription. The staff is also very nice. They’re always very polite and friendly. They seem to be knowledgeable in their jobs. I highly recommend Omnivision Eye Care.

Jo
Review №76

Outstanding & professional service. Quality care. Would recommend. Thank you!

Kr
Review №77

From the minute I walked in the door the entire staff is so friendly! Joey was so sweet and fast with my exam, then Dr. Johnson was cool too! Getting my eyes checked and a free pair of sunglasses for buying my contacts!? AWESOME!

Ru
Review №78

I haven’t had an eyes exam in over four years and refused to wear my glasses because I was in denial about my vision. The Doctor and front desk staff helped me get over this little bump in the road, and helped me find glasses I’m comfortable wearing. I’m very impressed with the professionalism from this establishment and I recommend it to anyone who feels discouraged about wearing glasses, or looking for a new eye doctor.Thank you OmniVision for helping me! Y’all are amazing!

Sa
Review №79

I had a great experience this past weekend while having my daughters eyes examined. I loved that the office was open on a Saturday. It was nice and clean and Coffee was available even though it was a very short wait to be seen. There were many selections to choose from with a great sale. Kennisha was so incredibly nice and knowledgeable. I will definitely be returning!

Ma
Review №80

Great experience. Staff was very friendly too! The doctor was very knowledgeable and was able to speak English and Spanish making my visit much easier to understand.

Ka
Review №81

A coworker at work suggested I try OmniVision out and I am so glad I did! Great service with the sweetest staff. Loved how the optometrist answered my questions and was thorough with my eye exam. Thank you!

Zi
Review №82

Great service. Nice eye doctor. Have been going to Omni for the 3rd year now; overall, I think it’s a great eye care center :)

Ru
Review №83

Really like the doctors there. They explain all exams done and makes sure I am understanding what they said and if I have any questions.

xo
Review №84

First visit was good fast forward 2nd year and when I questioned a charge all I got was attitude, I was only questioning a charge for my contact fitting when last year I wasn’t charged for the same exam?? The girl was very rude said she didn’t know the Dr wasn’t there so she was going to have someone call me back which no one ever did that was in January. Now I’m ordering my contacts I’m not planning on going back I just want to be done with this place and again when I question the amount the guy is not knowledgeable and has an attitude. After I paid I was in the middle of saying thank you the guy just hung up with out saying thank you bye nothing. Horrible horrible customer service, you’ll have good service if you don’t question them

So
Review №85

I am 66 years old lady I have been many times visited the doctors office.You dont see much good feelings for the visit from doctors or staffs ! But soon as i meet the doctor Thoai Peter Buii I feel so trusted and hes Acknowledge ~~~~I walked out with so Happy ~~~~

Ja
Review №86

Very impressed. I was able to get my daughter in within 2 days and she felt very comfortable. The staff is knowledgeable and friendly, and truly works with their clients to meet their financial needs. Im bringing the whole family back!

Ni
Review №87

Im so glad I found OmniVision. The customer service here is the absolute best! Dr. Bui and his team are so knowledgeable and they take the time to answer any questions you have. The wait time is incredibly short and you can tell they take pride in their profession. Ive definitely found my new optometrist.

Jo
Review №88

As a person who didnt go to the eye doctor much previous to this I was a bit anxious about going, but Dr. Bui was very nice and thorough in his exam. I found I needed progressive lenses. (uggg!!!) The glasses came in quickly and the girl who helped me with fitting/adjustments was very sweet and took the time to explain that the glasses may take some time for me to adjust to. She gave me some helpful tips that can make the adjustment period easier. Due to a small glitch with the frames (they were my own frames I brought in) I am going to get another pair of glasses made, but they went above and beyond to rectify the situation and make it right. I would certainly recommend them!

Am
Review №89

I had a poor experience at another place and came here and was blow blown away. They went above and beyond. Dr Bui spent a lot of time handling my special situation which I greatly appreciated. Everyone was friendly and thorough.

As
Review №90

The staff here is very friendly and kind and most of all HELPFUL!!! They made sure we were taken care of properly and quickly!!! My fiancée needed new glasses and contacts and the old place we went to were not helpful and charged him for bull reasons so we went here instead and they are just so awesome!! Will be coming here from now on!!

Al
Review №91

From check in to check out, I was thoroughly satisfied. Everyone was incredibly friendly and helpful. It was my first visit and everyone explained everything so I could understand. Kanesha helped me pick glasses for the very first time. She couldnt have been more helpful. She helped me pick the perfect glasses for my face, keeping in mind my shape, color, and price preference. They also give a 20% discount on FIRST complete eye exams. I would absolutely recommend Omnivision to anyone!

St
Review №92

I would highly recommend OmniVision eye care. The staff was very courteous and very attentive to my 13 year old daughters visit. They explained step by step what each test was for and what to expect. The Dr was very personable and knowledgeable. I will be going back there again for my eye exam.

Je
Review №93

Dr. Nguyen & staffs were very professional, informative and courteous. The price was reasonable, they were able fulfilled my needs in a timely manner. Thumps up for OmniVision Eye Care.

Ar
Review №94

The staff here was amazing!!! Dr. Nguyen was awesome and took the time to explain things to me. I highly recommend this place!

Sc
Review №95

Very clean and professional. I had a 930 appointment and that is exactly when my appointment started. One of my pet peeves is when My appointment doesn’t start at the designated time. Not a worry here!

Ca
Review №96

The staff is very friendly and helpful. They made me feel valued as a patient. Theres a good selection of frames and I was able to get my glasses the same day.

Ja
Review №97

Professionalism and friendliness. The two best combinations you can have in a business. Youll find both here and more and variety of glasses and contacts

Че
Review №98

Fell in love the moment I was treated so well! Very professional, very friendly, very satisfying! Looking forward to my follow up!

Su
Review №99

Had eye exam with Dr Chiang office outside of Costco. Really like her

Bo
Review №100

The staff at OmniVision is very professional and patient. I have been buying glasses here for over 10 years and have always had a wonderful experience the new doctor, Dr. Lachuga, Is great! She took a lot of time to explain what she was checking for and what it meant. I really appreciate that. Great job Omnivision staff!

Information
14 Photos
100 Comments
4.8 Rating
  • Address:4112 N Josey Ln STE 112, Carrollton, TX 75007, United States
  • Site:https://www.omnivisioneye.com/
  • Phone:+1 972-939-5367
Categories
  • Optometrist
  • Optician
  • Eye care center
  • Sunglasses store
  • Contact lenses supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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