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Carrollton Tire & Auto
2539 Marsh Ln, Carrollton, TX 75006, United States
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Carrollton Tire & Auto
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Wh
Review №1

Supper nice worker in this place . Have my car done in time . I will definitely come back here for my new tiresLove these guys here man . Come and see them and you will see what i am talking about. Once agian thank you

Mi
Review №2

Ive had nothing but a fantastic experience here both times Ive been in. My state inspection was quick and efficiently done, and they even installed some wiper blades Id picked up.I brought it in today for an oil change and described a problem Id been hearing. They fixed it for a simple $25. Quick, quality, no BS or gimmick upselling to me, and Im one of those easy mark females who mechanics often try to do that stuff to.

Je
Review №3

Great group of guys! Super nice, quick, and helpful! Ask for Jeremy! He did a great job and made sure to go the extra mile making sure everything was good to go before I make a 14hr road trip!

C
Review №4

Best service I have received

Ma
Review №5

My battery was dead this AM. My insurance road assistance said would be several days. I live across the street from thisGoodyear location I called and the owner took time out of his busy day to jump my battery.Saved the day!!!!!! I will be going for my auto needsThanks again for being so kind.

Jo
Review №6

Good associates and great service.

C.
Review №7

Great place to get tires! Great customer service, friendly and fast service. Will be going back.

Ti
Review №8

I supervise 8 pizza stores. I sent an employee to this shop for a new tire because of positive reviews. My employee received a defective tire and after realizing this, the shop basically said “not our problem .. you accepted it”.You just lost over 160 potential customers. Poor decision. To all reading reviews, be aware. My business thrives off of reviews. Too bad these guys decided to profit off their mistake instead of profiting off of potential business. Who ever runs this shop is clearly inept. Thanks for letting us all know to go else where. I’ll gladly spend $100 to learn to take my business elsewhere. Two thumbs down to you.

ca
Review №9

Nice people working here . Especially mark:) honest people. I definitely recommend

Jo
Review №10

Very good clean area nice environment many restaurants and bars Dallas tollway is not full of traffic

Mo
Review №11

Great experience, fast and friendly and knowledgeable staff.

Do
Review №12

They have been providing the service on my 2019 Silverado for the past 9 months.. Great guys!

Jo
Review №13

Great customer service.

Je
Review №14

James and the guys always take care of me. I really appreciate their service.

Al
Review №15

Good price only place that actually had the used tire I was looking for. I was quoted a price of almost $80 everywhere else and was able to get the tire from here for $40.87

Ga
Review №16

The fact that their employees take the roads as a race track is enough for me to put a 0 stars. You need to consider that there are people around your business that have babies taking naps. I will file a noise complaint with city if this continues.

Mi
Review №17

Great place, really cool guys!

Li
Review №18

Says Goodyear on building. I was trying to find a place to get my car inspection done and found this shop and they took care of me. I had gone to another auto shop next door to this and was advised would be 3 - 4 hour wait, for car inspection?! 😣😢 I came to this shop and they had my inspection done within an hour! Very professional and efficient, thanks! 🙄

Lu
Review №19

These guys are awesome. Their services are 5 stars.

Ni
Review №20

Came in to get a leak repaired on my Goodyear tires still under warranty. At first they told me they only honor Sonsio warranties but couldn’t find my info because I purchased my tires at a different location. After presenting my original tire invoice with the sonsio warranty coverage info they were reluctant and said it would take some time but they would get to it. -I’m guessing they save warranty customers for last. Then after an hour of waiting they tell me the leak is not reparable and needs tire replacement (also covered under warranty) but said because I didn’t purchase them at this store they couldn’t do it for me.L because they are a franchise, not a corporate store. I called 2 other Goodyear locations to confirm and both told me the warranty could be honored anywhere with the warranty number (which I have on my invoice). What a mess! The Goodyear/Sonsio warranty essentially does nothing for you other than increase your bill. Will not return to this location much less to a Goodyear the next time I spend $1,000+ on tires.

Ch
Review №21

Fast, friendly, knowledgeable, and fair priced

Ko
Review №22

Best shop in the area! The guys here are awesome and soooo helpful. They have some the best mechanics that will take the best care of you and your vehicle. This is my forever shop 🙌 Thank you guys for all all the work youve done for me and my family the past few years.

Ro
Review №23

This is my place for auto repair and maintenance for all my cars. Ive been coming here for 10 yrs. They are honest and wont tell you that you need repairs that are false like other auto shops. Mark and James will take great care of you in your automotive needs, they are definitely a 5 star for me.

Ba
Review №24

BEWARE! DONT GO TO THEM if you want honesty and to not be cheated. They dumped all the coolant out of my A/C and did not replace what they dumped. This caused my Compressor to lock up and now I must spend over $1,000 for repairs. Of course, they will NOT take responsibility for their actions. The only excuse I got was that their technician is certified and has been for years. However, If that was a true statement, the tech would have known better than to let a customer drive away without recharging the line. I already spent over $400 and they offered to pay back the $59.99 which was the cost of finding out why my A/C wasnt as cool as it could be. FYI... When I took the car in the A/C was still running at 90%. I called several mechanics and they agreed that Goodyear is responsible for my compressor damage (James and Dave know it too, but will not take responsibility). With that being said, I took my car to Firestone right up the street and not only is it cheaper to make the repairs, they offer financing. I hated to have to finance the service, but I am so glad they have it available. I hope this helps you decide on where to take your car if it needs HONEST people working on it. Ask for Larry... He was on top of everything and made me feel comfortable throughout the process.

ta
Review №25

They were awsome!! Hidden treat

ch
Review №26

Theyre super helpful and straight forward. Theyve talked me out of several expensive repairs the dealership said I needed, and offered a smaller cheaper fix. This is my usual auto shop, even though I live 20 minutes away Im willing to make the drive.

St
Review №27

Been coming here about 4-5 Years nowRegular oil changes on both vehiclesManagement & Team are Awesome....

Do
Review №28

Always pro and great staff.

Jo
Review №29

Based on reviews, checked them out and had a couple visits. I definitely trust them over Toyota) Dallas. Will continue to support them.

Mi
Review №30

Very good service and attitude. I feel confident with them and have established a long term relationship with this shop. They take care of both my personal and business vehicles. I don’t have to worry about them selling me services I don’t need!

Pr
Review №31

VERY NICE AND CARING STAFF!

St
Review №32

I have been a customer here for many years and have always been happy. I never feel talked down to or hit on like I have at other auto shops. They recommend services to keep my car running well, but theyre never pushy. I just got a faulty wiper blade replaced at no charge, and that says a lot to me...things will go wrong, but they handle it with integrity and that has earned my trust.

Za
Review №33

These guys are knowledgeable car enthusiasts who enjoy what they do. normally id recommend them but recently they installed some struts for me improperly, when i brought it to their attention i was told to come back on 3 different occasions because they were too busy to correct their mistake.were talking about 30 min worth of work here. cmon guys get with the program.

Sc
Review №34

Went here to get a wheel alignment because I had just installed new suspension parts and got new tires and I was going on a road trip the next day. They did a great job and had me in and out within 30 mins. This is the first time Ive been to this location but Ill be back if there is something I cannot fix. I always have good experiences at Goodyear stores. Cant say that about Firestone.

Ke
Review №35

Quick and easy. Great job guys!

Li
Review №36

I have taking all my cars there and very happy with there service.

ca
Review №37

A bit disappointed; I expected more expert advice/proper testing for the $92 diagnostic service. They literally looked up the check engine light code online then told me exactly what was online, which couldve been 1 of 5 things. They werent exactly sure which one it was. I researched the code online before I arrived, so I already knew that it couldve been 1 of 5 things & I heard the guy say that he had to get more information about the code online. I thought that when you paid for a diagnostic test, that they would at least test/look for the problem. I left feeling ripped off.

Ni
Review №38

These guys do the bare minimum to get your car back on the road, use cheap parts, and cut corners wherever possible. Had a strut assembly replaced. Car was not aligned and tire pressure was not balanced before the car was returned to me. Every interaction with staff feels sketchy and dishonest.

Br
Review №39

Mark & his team are the best!!!!! 1st time here & they made sure I was well taken care of. I needed tire switched out & an oil change on my truck. They took me to wotk & picked me up when it was done just a few hours later. Best part of it all was they had to go searching for my wheel lock and found a $100 bill & made sure it was returned to me! I cant be more thankful they were honest! This is my go to place now. Thanks guys!

ry
Review №40

Mark was great! The staff was very knowledgable and friendly. Highly recommend this location for any auto services or needs

To
Review №41

They did my inspection right away, as soon as I walked in.

Do
Review №42

Great and quick service. Knowledgeable staff.

Ja
Review №43

I called today to get a price check and even though their prices were higher than one of the competitors, they were very honest with me and told me I should goto that competitor as it was a very good price. They said they offer price matching but the competitors price was well below what they buy them for. OVERALL: Very honest, professional, and friendly. I hope I can go here in the future.

Mi
Review №44

The guys are always helpful.

Ke
Review №45

They do a great job at a great price.

Ga
Review №46

Great people working the front. They had a great attitude and got my tire patched faster than they estimated

Ro
Review №47

Great service and they really care about your car. They wont rip you off here!!

tb
Review №48

Always great, friendly and trustworthy!

De
Review №49

I highly recommend thus place for oil changes, preventative maintenance and repairs. Have used them for 5 years for both my cars. For instsnce: water pump, stuck windows, electrical problems. While waiting, there are eating places close by.

Na
Review №50

The service mgr is an A$$ hole. Dont go here. They def try and rip you off. If you are a woman they will try and take advantage. Pitiful because Goodyear is a solid name being represented piss poorly by this location. Go to Firestone or better yet id rather walk then give these jokers business.

Ad
Review №51

Very knowledgeable, forth coming and reasonable.

Ka
Review №52

Quick friendly service, nice fish tank to watch in TV area.

Sh
Review №53

This place really needs to find a better way to rip people off. I work around the corner and my coworkers take their cars there all the time. I had two warning lights come on and knew they just needed to be reset (the recent snow/ice tripped a sensor). I left my car at the shop and received a call soon after to let me know of the myriad of problems my car suddenly had. Little did they know, everything they found problems with were handled by the dealership 2 weeks before (for half the price!). I got my car out of there as fast as possible! Only let them fix what you ask them to! Beware of anything else they find!

Ro
Review №54

Great experience with these guys after NTB attempted to shake me down.

Ch
Review №55

Cool dude!

Jo
Review №56

I called around and got a couple prices for alignments and this place was close without a wait, so I printed out the $10 off coupon from the Goodyear website and headed over. Their price is $89, and I had gotten them backwards with the Goodyear on Forest Lane which told me $79 (my bad), so I was just gonna drive over to the Forest Lane location but the manager told me theyd take care of me if I stayed. Needless to say, they charged me the full price instead of $69, and couldnt find the manager to ask about it again cuz I had to get back to work.

Si
Review №57

Crooks. Highly suggest find somewhere else.

Sa
Review №58

Quick, professional and honest. I come here for all of my maintenance.

El
Review №59

Last Saturday the 16th, I came to this location to have my oil changed and just a general inspection, yknow how it goes. They changed the oil, but that appears to be the only service they provided. I overheard the technician mention to one of his coworkers that the front left tire was a bit low on air, cool but when it came time for me to check out he never bothered to say any of this or give me a run down of the service performed. Not to mention that he was incorrect; the tire pressure light came on again less than an hour after leaving Goodyear, when I stopped by the Firestone up the street to get the tire pressure checked they informed me that not only were ALL the tires over filled with air, the front right had a nail in it that the Goodyear workers should have caught had they had their eyes open.Back to the oil change. They never bothered to turn off the maintenance light upon changing the oil, and calculated that the next oil change would have to be done 4,000 miles from now. What an arbitrary figure.All in all y’all get 2 stars because you at least did an oil change so high five, congratulations.

Ma
Review №60

Dave is honest and fair, something that is hard to find at a lot of auto shops. Highly recommend!

li
Review №61

I went in because i had a flat tire and they checked it and told me the tire was no good, that i had to buy another tire. I didnt have any money so I told them I would come back, went to Walmart and told them I need it a new tire and the guy asked what was wrong with the old one. I showed him my tire and told him about this goodyear place saying my tire was not fixable. The guy checked my tire, put air on it and Now its running like new ! I cant believe they wanted to make me buy a new one, I guess since Im a girl they wanted to take advantage and sale me a tire and resale my other one which I had just recently bought 2 months ago! Good thing the guy at Walmart was nice enough and didnt lie to me! Also I called back to tell them my tire didnt need to be change and they hung up on me. Dont go here unless you want to hear a whole bunch of lies.

To
Review №62

Awesome service, and knowledge, price!

T
Review №63

No problems so far after getting service multiple times. Only auto shop I trust at this point.

Br
Review №64

Make an appointment. Fast and friendly.

Ch
Review №65

I agree, the service managers are terrible! Mike Cunningham was very rude and unprofessional today. I will never spend money here.

Je
Review №66

Honest employees and great service.

Pa
Review №67

I will never go back to Carrollton Tire & Auto Service, 2539 Marsh Lane, Carrollton, TX 75006. James and company were completely useless. I had poor service at Carrollton Tire & Auto Service on three occasions. No more.

T
Review №68

Great service.....

Ke
Review №69

The crew is amazing.

Mi
Review №70

Always take my car here ifeel like I can trust them.

Am
Review №71

Awesome service!

Tr
Review №72

Go see Jeff Long he can fix your issues...

El
Review №73

Great group of people

Ji
Review №74

Smh, cant work on older vehicles

Aa
Review №75

Ive been coming here for over three years. I used to live in the apartments across the street. I live 30 minutes away now but keep coming back. They know my name and have always treated me right.

Lo
Review №76

Good shop

jo
Review №77

The best service

Jo
Review №78

Pontification is rampant here

Do
Review №79

Bad customer service

Jo
Review №80

Rip off

Vi
Review №81

Good service - fast and affordable

Ju
Review №82

Great service

Information
20 Photos
82 Comments
4.1 Rating
  • Address:2539 Marsh Ln, Carrollton, TX 75006, United States
  • Site:https://carrolltontireandauto.com/
  • Phone:+1 972-418-0434
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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