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Best USA Auto Repair & Body
1855 N Josey Ln Ste A, Carrollton, TX 75006, United States
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Best USA Auto Repair & Body
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Am
Review №1

I’ve been shopping within non-premium repair shops for a while. These guys are awesome.Excellent no-insurance pricing for a family member. Part came in quick. They got the paint to match spot on. Got their car back in 5 days.I can say “I got a great mechanic you should go see.” It’s these guys.There’s a hornets nest near the entrance, just walk around it!

Pa
Review №2

Paul has been my friend for a long time, not because other things but his work quality and his integrity. I dont need to shop around to find other opinions. Normally, the deal here is the best deal in town putting the quality into the consideration.

Al
Review №3

They did a great job repairing busted window regulator on my Lancer. Fixed it in one day and was $100 less than competition. I will bring my car back in the future.

la
Review №4

This is a GREAT place. Honest and UNBEATABLE prices some places you go to have you feeling like you got ripped off when you leave. This is the total opposite. MR. PO and his crew are awesome and I will be returning in the near future for more work .

Pa
Review №5

If I could rate this business a 0 start I would do it. Not only did the owner of the business lied about how long the job would take but he took advantage of my need of getting my vehicle back to charge even more money after finally fixing the car. I ended up having to sell my car due to safety issues. The engine light sensor came back on and he refused to check/fix his sloppy work. I intent to file a complaint with the better business bureau about this now that I am not busy with school and work. I would take my car to a more reputable business if I had to do it all over again.

T
Review №6

This auto shop is very tricky, dishonest and rip off, overcharging customers and charging unnecessary services that are not needed at the time of my vehicle needing to be serviced.Everytime I brought my vehicle to them. If they dont know what was wrong with the vehicle. They will check others parts to see if anything is wrong with them, that can cause the issue, if nothing is wrong instead of putting it back where it belongs. They replaced it, and charged your invoice. They will keep doing a couple of different things until they find out whats wrong with my vehicle.

Mi
Review №7

I hit a curb and the steering / suspension was totally off. I went here via a friends recommendation and Im glad I did. They give good recommendations on what should be done, why, and how they do it. Theyre honest about what they can / cant do, and they charge a fair price. After they fixed up my car they showed me the changes and what they did so I appreciate that. Paul was the one that helped me with this.They also do oil changes.

Ch
Review №8

Amazing experience over the last 2 years. I own an older Lexus and this shop has done some great work. The prices are unbeatable, especially when compared to the straight tax of the Lexus dealer. I had one time where I needed control arm, sway bar bushings, and sway bar links replaced. I called up about 15-20 shops in my area to compare rates, and out of all of them Best USA easily had the best price.They also install customer purchase parts for the most part which is useful if you want to buy your own parts (shout-out rock auto).If you already know what is wrong with your car, or you already have the parts ready to be installed, you really can’t beat Best USA.I always recommend this to friends and family when they ask where they should go.

R
Review №9

I have had very positive experiences with this auto repair shop. Prices are reasonable, repair qualities are very good, and most importantly the mechanic never cheats! Thats why this place is so popular. Even though busy, the mechanic tries to complete jobs quickly. I am very satisfied. This place is my auto repair shop!!!

An
Review №10

They have serviced on my fleet of cars, no complaints. Great auto repair and bodywork!!!

Ti
Review №11

Quick work, pretty cheap

Sc
Review №12

Awesome people and awesome prices.I have used them twice with great results! They stand behind their work and will make sure the job is done right.I found Best USA through the recommendations of friends. I knew my friends would not let me down, so I took my Nissan to get an estimate for repairing an oil and coolant leak.The other big shops wanted $3k to give it a try without a guarantee and one of them told me they wouldnt even try fixing the issue.Best USA beat all of my previous quotes. They did this without looking at my previous quotes so I knew they were legit.The repairs were done on schedule and within budget.

vi
Review №13

They always do a great jobVery speedy usually fixed within a few hours of drop off. Ive replaced my front and back bumpers due to damage abd hail. Ive also replaced my hood. Prices are reasonable and fair.

Ti
Review №14

Awesome work at a fair price. Best way to avoid dealership prices. Great customer service and speedy repair. All of my family members go to this shop for auto and body repairs.

Da
Review №15

Always offers the best price. (For example: went to carrollton complete automotive and they quoted a $1.3k price for two new selt belts whereas best USA was offered a little over 300 for the same service)

kr
Review №16

This is the only place I trust to take my vehicles. The service is great and the owner is trustworthy and gives it to you straight. I have never had any issues feeling like there were repairs suggested that were unnecessary. Honesty and Integrity is what you will find at Best USA Auto.

Sc
Review №17

Amazing staff, excellent service . Very honest and will always do the right thing.

Ra
Review №18

The first time I ever came here it was because they quoted me way less than anyone else to replace an alternator. I though it must be a trick or scam but it wasnt. Did the work great at the exact price quoted. Since then I have been coming here and getting repairs done for many years, both mechanical and paint and body. Even had a whole engine replaced on a car once. Body work has looked great every time. Paul the owner always very helpful and they have done great work on my vehicles. Dan also helpful. They will save you a lot of money, take your car here.

Ca
Review №19

They are great my truck was fixed right away

Lo
Review №20

Fix my car very long time .the car should be done 3 week but they fix 5 week make me pay extra money for rental. Cost alot money out my pocket and the car still have some hail not fix . And many more. Never come to this place again .and never never again .i recommend if you want your fix fast and nice. And dont ever bring your car to this place...

Pa
Review №21

I was in the area and my car started acting up so I looked up places close by and ended up here. The service was great and quick and the price was unbeatable. Will definitely start going here for all of my car repairs.

Wy
Review №22

Needed both front wheel bearings replaced on my pickup. Same day service done at incredible price and have been very happy with the way my truck is riding. I will happily drive from Weatherford to Carrollton to get my vehicles worked on at Best USA Auto. Great work!

Bo
Review №23

Great place to get ones vehicles serviced and repaired. The owner is a great guy. The work done is spot on and the prices are extremely reasonable. Highly recommend.

Pi
Review №24

Honest service. Been bringing my cars here for over 10 years. They keep them running at a reasonable price.

Al
Review №25

Mr Po is the best. All my fam and my friends run to him whenever we have car problems. He quoted us the cheapest price and served us the excellent services. Thank you

Pa
Review №26

Poe is the best. I was new to Carrollton.. My Honda Odyssey had a problem with sliding door roller. And I did not know which place would be the best to fix this. I called Honda dealer. They quoted really high. So I checked out at local body shop. Poe immediately recognized the problem by looking at it and he not only gave the best quote but also did the best job. It was going to take 4-5 hours. I just had one car. So he gave me the other car to use at no extra cost. Poe does his job smartly and honestly....Three cheers.. !!!

Pa
Review №27

Been going here for many years. Quality of workmanship is excellent and prices are unbeatable. Paul is the owner and very friendly. I highly recommend!

La
Review №28

Great mechanics, great body shop, quality used cars, tires, 5 star employees, reasonable prices.

P
Review №29

***Most dishonest place ever***, charged me for a new bumper, and he just repainted and glued it back on. And returned with additional door dings, plus an extra 200 miles were driven. No need for joy riding after replacing a bumper. What irritates me the most is additional electrical problems my car has after bringing it to this garage, my radio had to be reset, I wonder if he swapped it out with a defected one.Go some other place.***************This place used to be good but the owner hired a bunch of hands that dont really know what their doing, so the quality of service has gone way down as well as quality of the repairs done, he is now cutting corners to make for cheaper repairs while charging you for brand new parts.

No
Review №30

Worst experience with a auto repair yet. My car had some work done and they fixed that no problem but they gave it back to me with some major electrical problems aka my dashboard, stereo, AC, and windows would not work and when I got my car back and asked them to fix it, knowing this worked on my car beforehand, they kept it for about a day then did nothing about it and refused to fix it. These people are unprofessional and not to be trusted. Do not do business with them they are dirty have zero professionalism and zero customer service. I do not recommend this to anyone.

Ci
Review №31

Service and price is untouchable. Open on Saturdays when I need them. Ive been taking my vehicles to them for over 10 years. Even after I moved from Carrollton to Arlington, Id rather have my vehicle towed to Carrollton than to go to a shop nearby. I wouldnt go anywhere else; I always get upfront fair pricing and quick service. I highly recommend this group of hardworking guys.

La
Review №32

They had my car ready when they said it would be ready and affordable. Great work and friendly people

Ti
Review №33

I have been coming to Best USA under reference from a friend for 4 years now,I live in Wylie and I will always make the drive to Carrollton in order to have my car worked on. Ive taken my car here after 2 incidents of people rear ending me, and they always have fixed it in a timely manner. Even for little things I have them fix it for example my TPMS sensors go out and I have them do it. Which is at a very fair price compared to when I called the Nissan dealer.

Ky
Review №34

Best place in Dfw to get your vehicle worked on he is a real mechanic that knows everything there is to know about cars. Does great work and have never had a problem with his shop poe has always taken care of me and my familys cars! Wouldnt go anywhere else I moved a little farther away, and still come here every time.

Se
Review №35

Do not trust these people. We needed our ac repaired and they suggested 1000.00 in repairs to change the air compressor. When I challenged him that an OE air compressor cost 180 dollars and why he was charging me 800 in labor he got furious and told me to come pick up my car. Im glad I did and went to another mechanic and they replaced a 100 dollar part and ac work perfect. Do not trust these people they are crooks and think the consumer is stupid and uninformed.

Ga
Review №36

Fairly priced with timely service. Will absolutely recommend.

L
Review №37

They fixed a trunk lock & latch that the Toyota Dealer couldnt fix. Great service, price and it didnt take much time

Sa
Review №38

A bit expensive but Good service

jo
Review №39

They are very knowledgeable and give great customer service

Ch
Review №40

Mr Po is honest and very intelligent

Ke
Review №41

My car is running GREAT!!! Fast in & out.....love it!! 😁

Ho
Review №42

Good

JO
Review №43

Excellent service

de
Review №44

Price are reasonable

ta
Review №45

Always busy

Tr
Review №46

Fast service :)

좋은
Review №47

Wrong repair no responsibility

Jo
Review №48

Service is good

Th
Review №49

Vietnamese people should come here to better repair cars in terms of quality and price .......The owner is a Vietnamese who has over 30 years experience ..

Gi
Review №50

Large assortment of tools and everything you need for your home and professional work

Information
3 Photos
50 Comments
4.5 Rating
  • Address:1855 N Josey Ln Ste A, Carrollton, TX 75006, United States
  • Site:http://bestusaauto.com/
  • Phone:+1 972-446-1110
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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