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Earl Owen Company
1235 W Trinity Mills Rd, Carrollton, TX 75006, United States
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Earl Owen Company
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Ch
Review №1

The guy at the counter was very courteous and helpful. I picked something up for Addison Airport. He also helped me out with directions back to my work place as I was not familiar with the area. Thanks again.

Ri
Review №2

THE place for truck accessories in all of North Texas. Expert advice, professional service, professional install, professional warranty. They’re treat you right. They installed my Ranch Hand bumper/grill guard and rear bumper. They even fabribated the holes needed for the Blind Spot Monitors and did the install. It looks amazing. I get compliments all the time on my truck. This is THE place to go. The only reason i gave 5 stars is because 6 stars wasn’t an option.

So
Review №3

Sales guys seems to not have much motivation in helping customers. Didn’t feel welcomed

Vi
Review №4

Truck and Jeep accessories at discount prices! Warehouse ambiance, if you have time mail order.

Vi
Review №5

Picked up my Decked system for my truck. Barely made closing time but they greeted me with a smile. Have a very clean warehouse and surprisingly didn’t know they sold to the public.

Da
Review №6

Huge company, big wholesaler, big selection, prices are high especially retail. Employees in showroom very unhelpful, rude to a point except for dude with beard. Decided just to order off Amazon where I got same products at their wholesale price.

MI
Review №7

Employees are rude and disrespectful and treat you like youre a burden if they have to look up from their computer or their phone. This company has lost my business forever. Ive spent a lot of money here over the years and this is now the third time in the last year Ive been treated poorly.

Br
Review №8

Horrible customer service, called ahead to make sure it was there and ready for pickup. Arrived they didn’t have that one called ahead about then recommended I bought a more expensive one. So I got that one, they took forever to pull it and then had issues with paying with a company credit card. So my branch manager had to drive 25min away just to show them the card in person. Should have been a 15-20 min pickup, it took over an hour and a half!I suggest taking business elsewhere!

An
Review №9

Found this place after searching far and wide for truck tool chests and it turned out to be so much more than your average truck accessory place.First of all they have everything in stock nearly its a distributor for other shops so you can get things same day. Its about the size of summit in Arlington but all truck stuff.Second the staff are incredibly helpful and service is great. I ended up getting more than a toolbox and will definitely be coming back to get more parts.John is the source to go to for extensive knowledge of parts and friendly service.

P
Review №10

Great company with excellent customer service. These guys have good pricing and price match!😉

Jo
Review №11

This is s well run operation. Placed a will call order and it was ready when I arrived. They have quality products for vehicles

Ma
Review №12

Awesome place. Truck delivery was quick and they allow overnight parking. Says delivery is from 9AM but I checked in 8 AM and was empty 15minutes later.

Do
Review №13

Dont waste your time. Buy online. Went in, stood there 15 minutes then I left. 3 counter clerks on the phone. Never asked if I needed help. They missed a $2500 sale. Brilliant!

Vi
Review №14

Great employees. Super helpful. Nice environment to see products displayed. Eventhough I had a part number, my part was checked to be sure I was correct. Thanks again.

Jn
Review №15

I came to Earl Owen Company for my Significant Others Business. The companys construction trucks needed magnetic mounted amber colored flashing lights for mounting on the truck cabs. Earl Owen had the lightning we needed with supplied cable hookups to successfully accomplish the needs.

Mr
Review №16

Good product, but thats as far as it goes. Absolute poor customer service! The guys on the counter just look at you and talk to customers like they are stupid. I recommend having pictures of what you are needing/wanting since they are pretty clueless when it comes to parts. Not a good experience.

Ma
Review №17

Excellent customer service

sa
Review №18

I went to Earl Own this morning May 10. 2017 to return a part for my dealer, the person in the back account was very rude cause only try to get inside from the gate after I dropped the part, he said nah nah you not get inside, go from there, I guess he should to said excuse me, its not allowed to get inside from the gate, turn around from the main door, thank you That must be told the costumer, then he make me late for 20 mins, Im not recommend to any one go thereto be treat like this.

Jo
Review №19

Hands down best customer service. Grateful to be doing with you.

Ra
Review №20

Good place for the hard to find truck accessories.

K
Review №21

Horrible customer service and the salesman Tom Batson is a joke! They will not match prices and if you even think about asking them they will cancel your account! Not only that we found tons of billing errors and overcharges but nobody at the company seems to care or think its a big deal. This is no way to conduct business

Li
Review №22

Every product for your truck, van or other vehicles. Check the price with online. Shopping there you can get the perfect idea of what you need and want.

Bi
Review №23

Real nice and friendly staff with all my accessories in stock at reasonable prices.

La
Review №24

Havent been there Im from laredo Tex but looking forward to visiting love modifying my cars but as soon as I get home Ill check it outThey told me about you guys in El Paso auto supplies

Jo
Review №25

Huge building., inventory and bilingual service.

Ro
Review №26

Good people that are helpful and knowledgeable on a variety of products.

Ra
Review №27

Otr🚛 delivery 9am - 2pm M-F only. Really quick unload and friendly staff.

TB
Review №28

For those parts that arent easy to locate. 🙃🙃🙃🙃

Ro
Review №29

Prompt counter sale service

Cl
Review №30

Been a customer for 6 years! Looking forward to&the next 6

Gu
Review №31

Its alright. I wish every coubter salesman gave the same prices for the same part.Asked about some wheel to wheel steps, was told one price one day. 3 days later when i went to pick up, the sales guy gave me a higher price and wouldnt honor the original price. I ended up buying since it was a hard to find product.

jo
Review №32

Been in Dallas since forever. If you need it (or just want it!), chances are they already have it1

Mu
Review №33

Fantastic organization and very friendly staff!

Ed
Review №34

Lots of parts and accessories, people who know what theyre doing.

Do
Review №35

I work there

Ru
Review №36

They have a ton of things but seem over priced( only reason 4stars)

Co
Review №37

I work there beautiful company

Lu
Review №38

Best place for aftermarket auto accessories

Os
Review №39

For years, whatever accessories Ive needed for whatever reason all I had to do was go to Earl Owen. Ive never been disappointed with the product or service !!! 👌

Ty
Review №40

No parts for my truck

G
Review №41

Did not have products that I was interested in

Ma
Review №42

These guys know there stuff

fa
Review №43

Horrible wait time to receive the parts and to top it off salesman sold me the wrong parts!!!

Ti
Review №44

Lots of neat things

St
Review №45

Got in early and unloaded fast

Ju
Review №46

I like the staff here

Review №47

Delivery hours 9:00am —2:00pm

Eu
Review №48

Great people!!

JE
Review №49

Good customer service

Sc
Review №50

Great customer service!!!

An
Review №51

Cool

Br
Review №52

Truck stuff

Da
Review №53

A working mans toy store

To
Review №54

Yes, great service!

Wi
Review №55

A bit overpriced

Pe
Review №56

Great company

we
Review №57

Very Professional.

Ra
Review №58

Nice business

Information
100 Photos
58 Comments
4.4 Rating
  • Address:1235 W Trinity Mills Rd, Carrollton, TX 75006, United States
  • Site:https://earlowen.com/
  • Phone:+1 469-892-2424
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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