user
CubeSmart Self Storage
9750 N Michigan Rd, Carmel, IN 46032, United States
Appearance
CubeSmart Self Storage
Comments
Ke
Review №1

SUCH a wonderful experience overall. The management was beyond professional and so helpful during my move-in & move-out process. The facility/storage unit were both so nice and clean at all times. If you have expensive & meaningful furniture/items, this is definitely the best place to store them for long/short periods of time. Thank you!

Ja
Review №2

Quick & Easy setup. Unit is very clean and fits what I need. Mr Wolfe is a nice representative. Thanks!

Ke
Review №3

Super friendly and helpful staff and an extremely clean and safe location would be worthy of a five-star review by itself, but those are not the reasons for such a high rating. It’s a small gesture, but the thoughtfulness of making the lock I purchased with the unit easy to open! The package was pre-cut for me and such a small touch just goes to show how important the customer experience is to this location. I’m big on great customer service, and I can truly say something that small has a huge impact on how I see this location!

La
Review №4

I believe the gentleman’s name was Jimmy. He was kind and was available for any questions. Easy set up and closing.

No
Review №5

Sherri was exceptional in setting us all up as we were relocating from Chicago. The facility is spotless, easy to navigate and completely safe! HIGHLY recommend using this storage unit, we loved it!

Pe
Review №6

Professional on site management, great, clean facility w/ environmentally controlled space in the main bldg!Special recognition goes to Mr. Jimmy Wolfe for being helpful each time we needed space!!

Bi
Review №7

This facility is exceptional. Weve used storage units in multiple states as weve moved around but this is the best by far. The location is easily accessible; the main building (where our unit was located) is extremely well-maintained; the elevators are very clean (and always in working order); and the management team has been very easy to work with. Highly recommended!

Cy
Review №8

The manager, Jimmy is super friendly and went above & beyond to help us with our code, show us how to access everything and answer all of our questions! It is a very secure facility. It’s nice& new! Super clean!

Mi
Review №9

Amazingly helpful and friendly staff! The most astonishing aspect is their customer bathroom, which would feel at home in a high end lawyers office. Good prices, great location, and a very well maintained building.

Sh
Review №10

Staff is very professional and helpful. Very clean storage facility compared to others weve used over the years. Will always use this facility.

Cy
Review №11

Very clean, i feel safe and the staff is nice and helpful.The bad is the price is a bit high

Br
Review №12

The staff is wonderful, the facility is clean and well lit. I feel like my things are safe and I feel safe in the building at all times.

Jo
Review №13

The customer service was excellent to say the least! Everyone here is friendly, attentive, & assertive when assisting their customers. They worked with me personally to ensure the best offer available was available to me. Great ppl, great service, better business!

Ra
Review №14

Great facility, so clean and safe feeling! Everyone at the office was always kind and accommodating!

Li
Review №15

This storage unit facility is great, clean, trustworthy and has some of the best customer service around, specifically Jimmy! He was very helpful during our 6 month stay and provided us a wonderful experience.

Dr
Review №16

Jimmy and his team are absolutely amazing. Moving day can be stressful, and with a lot of unknowns out there to trip you up CubeSmart is there to help. I was able to secure a unit while planning our move from the south, once on location we realized we may need more room and they were more than accommodating. Jimmy also came in early to help our moving company navigate the property safely. Top notch facility with top notch individuals!

Ha
Review №17

This has been the best experience during a stressful time everyone dreads...MOVING! Jimmy, Randy and Sherry are exceptional and the facility is clean, well lit and always has music going. They have been my favorite vendor to work with during The pandemic because they still have exceptional service.

dr
Review №18

Staff was always helpful and Access was always available.

Le
Review №19

Jimmy at CubeSmart made everything seamless and easy! He calmed my nerves as we were moving across country and had to put most of our stuff in storage. He was always welcoming and new my name whenever he saw me. We had two units inside. They are climate controlled. The place is so clean, even their bathrooms are squeaky clean and look like someone’s house! 🤣 The only reason we moved out was because we were finally moving into our new home! I can’t say enough about Jimmy and CubeSmart. I would highly recommend them for York storage needs.

Eb
Review №20

The facility was always clean, easily navigable, and honest! I used the free moving truck moving in and out (after 15 days of storage it is 39$ to use the truck, but that is SOO much cheaper than a uhaul for the day)! They are very nice and cater to anything you need!

Ni
Review №21

CubeSmart has been great! Very affordable, clean units. Great customer service as well. Jimmy was a huge help. I highly recommend them!

1L
Review №22

The best storage experience ever. By far. CubeSmarts staff, facilities, location, and pricing are excellent. The property is always clean and well-lit, ensuring that you and your belongings always remain safe. I rented a storage unit at CubeSmart for 14 months and felt total peace of mind from day one. If I ever need storage again, Im going with CubeSmart immediately.

M.
Review №23

Super easy. very clean. Pleasant staff.

Ju
Review №24

Jim was fantastic to work with - so efficient! He set me up with the appropriate unit sizes that I needed based on contents being stored; also helped me understand the importance of climate control for many items I was storing. Would highly recommend CubeSmart! Excellent rates and is super clean too - i’ve never seen a more well-kept storage facility. Makes you feel good about keeping your possessions there.

Se
Review №25

Impeccable facility and very professional staff.

Ju
Review №26

Great price and great customer service

An
Review №27

The store manager, Sherry, I believe, was so helpful she was even willing to come in on her day off to help me access my storage unit since CubeSmart was closed. I didn’t need her to do that but the offer, itself, was heartwarming. Great customer service before and after we arrived from a gentleman who stopped by to see if we needed anything and brought us a cart. Say, what? I know they can’t be everywhere all the time but the customer service was A-plus and so is the facility. Glad I chose CubeSmart.

Kr
Review №28

Very clean storage facility. The staff is very helpful. When we needed another storage locker they were quick to accommodate us with one right next to our existing one. Thank you for all of the help making the first part of our move go smoothly!

Vi
Review №29

Staff was extremely friendly and helpful and the facility was always clean.

R
Review №30

This place is great!! I am a sign for woman so safe and secure means so much to me. I have had the same storage unit for over ten years. However, I have had the worse time with this other storage unit, the prices rise every year, the distance is far, the units are outside, not very clean and secure. So I decided I wanted to find something closer, secure, safe, clean and for the right price. That is when I decided to look into CubeSmart Self Storage. This place is truly wonderful. It is very secure, safe, clean, many options for you to pick from, the staff is very professional, and it took no time for them to show me my options and get me signed up. I have such a relief on me knowing that my stuff along with myself are truly safe in CubeSmart Self Storage. Especially with things being climate controlled......also Jackie was the woman that helped me and she was truly nice, helpful, professional and knew her stuff. If you are looking for a place for your stuff I truly recommend CubeSmart!!!!

st
Review №31

Great facilities, excellent customer service.

Ry
Review №32

Jimmy and the team have been great to work with at this location. I had a climate controlled unit and the building was always clean. Keep up the great work!!

Da
Review №33

We found everyone working here very friendly. There is no pressure to purchase. The facility is amazing and we love using the climate controlled area. We have already told others about CubeSmart!

Bi
Review №34

They really went beyond the normal to help us. They also gave the most economic means to get our move done. I.E.: When COVID interfered the plan, they allowed us to leave our truck at their site a few hours which kept us still going forward.

Li
Review №35

Fabulous! Super clean, well lit and friendly staff - Jimmy is awesome! I got the 35% off special so very competitive pricing. First time using a storage unit and very pleased with the accessibility.

Ry
Review №36

From beginning to end, this was a top notch service. With attentive staff, clean and modern facilities, and superb convenience, I wont look anywhere else for storage needs.

Re
Review №37

Jimmy and Randy were great to work with. Very professional and personable. I felt like a valued customer the moment I walked in. The facility is large, clean and plenty of options. The use of the truck was an added bonus. Great value for the money. Thank you.

Da
Review №38

The facility & storage units were always clean and the staff was very polite

Ma
Review №39

The facility was very nice and the personnel were excellent to work with and very accommodating. Will use them againMark Bartlett

Ro
Review №40

It is my first time renting a storage unit and Randy S did a great job of helping me choose a unit, that would best fit my needs. They have amazing customer service and that’s a big plus for me. The facilities are clean and well taken care of. Highly recommend!!

De
Review №41

Shamrock Self Storage is clearly a customer focused, high quality operation. Their facility is new, clean, safe and maintained beyond expectations. The drive up loading area and storage areas are spacious, temperature controlled and easily accessible to vehicles of all sizes. The freight elevators are large, fast, and always available. Wheeled carts are always available for use and make moving items in or out, large or small, extremely efficient. Professional movers were impressed by the ease of loading of large items because of the layout. Facility staff are friendly and personable and always available. Security is top notch, with easy to use access codes and camera visualization of all areas. Pricing is competitive and location is convenient. I highly recommend this for all storage needs and will plan to use them again in the future if ever needed.

Jo
Review №42

This is our first time renting a storage unit, and it has been a great experience. This new facility is very nice and clean. All of the staff have been very friendly and helpful. We highly recommend it. We chose a climate-controlled storage unit, and really appreciated the ability to drive into the climate-controlled building for loading/unloading. We are able to park right next to an elevator and a row of carts for moving stuff. Very convenient, and easy. The staff and facility have exceeded all of our expectations.

il
Review №43

Jimmys attention to detail and friendliness was above and beyond what was expected of a storage unit rental experience. Wow!!!

Do
Review №44

The staff is amazing! Everyone I came in contact with was awesome. They are all very helpful, professional and personable. The facility is great! I have never used a climate controlled storage and I must say, I will never use anything but this type and more specifically, this location! I highly recommend this business.

Su
Review №45

Wonderful service and a wonderful staff. I really appreciated all the one on one assistance we received during our leasing process. The storage units are clean and they make sure to have them ready for move in. I really like that you can always speak to someone and that they try to accommodate you! I have never leased a storage unit until now and I feel like this storage place is definitely a safe place for my special items. I feel safe having my things stored at Shamrock!! Thank you for such amazing service and attention!!!

Fr
Review №46

Finally, a storage place that has affordable inside, climate controlled units.Last year we had an outside unit from another popular place for the same price. However, it was not climate controlled and was smaller.Its great to park inside the building to load and offload.

Ni
Review №47

The team was a huge help with getting everything set up. I highly recommend CubeSmart!

To
Review №48

The best facility around. Great people, clean storage areas, security and user friendly. I highly recommend it, never had another like it. Thanks to all....TC

D
Review №49

The facility is beautifully maintained and the staff is courteous and very efficient. Jimmy Wolfe did a terrific job getting me signed up for the appropriate unit and demonstrating everything I need to use the facility. Even the online remote reservation system, where I spoke with Eric Lopez, was remarkably good.

Sh
Review №50

If youre looking for self storage....LOOK NO FURTHER! CubeSmart Self Storage at 9750 North Michigan Road in (West) Carmel is the FOUR SEASONS of storage places!!! From the warm welcome by Manager Jimmy Wolfe -who then (post offering us water bottles) walked us through the spaces available -so as to make the most informed choice, to seeing the bathrooms available for guest use (Ummm nicer than most home bathrooms!), to the climate controlled comfortability, safety measures, etc. etc. etc. we were sold! Easy decision made even easier by Jimmy and his professionalism and kindness! Would recommend CubeSmart to anyone needing extra space! Thanks!

Le
Review №51

I was in desperate need of storage same day, due to a random and unplanned decision to buy a new home. In order to stage things, time was of the essence.I called CubeSmart and got a helpful associate who asked about needs and clearly explained my options and pricing. She set me up and told me to head to the office.I went later to the carmel, IN office on Michigan where (Randy, I believe?) helped complete the sale. Within minutes he had shown me my reserved unit, showed me how to use the gate/lock/keypad, and I was moving stuff in.I couldn’t have been more pleased with both the service on the phone and in person, as well as the unit itself. Well sized, well priced and very clean. They even offered a moving truck for next to nothing!10/10 Would recommend!

mi
Review №52

Randy & Jimmy @ the Michigan Rd. Cube Smart Storage in Carmel, IN. did a superb job! Always pleasure working with them. Kind, efficient and always there to help in any way they can.

Su
Review №53

The most OUTSTANDING CUSTOMER SERVICE and exceptional facility!!! Cant say enough about how Jimmy went so far above and beyond to meet our needs! He came in on his own time and communicated every step of the way to make sure our moving process went smoothly. When the snow threw us a few curve balls, he made them melt away. Being able to unload inside the covered building with easy elevator access, made the whole process go quickly.These are the people you want to deal with! You and your complete experience are their top priority. We are clients for life!

Ev
Review №54

Shamrock Self Storage provides a solution, not just storage. Jimmy, the manager, was immensely helpful in accommodating a bizarre series of circumstances:*Needing to store items when I dont live in Indiana*Strange PODS drop-off/pick-off hours*Kept an eye on my unit and closed it when I accidentally left it open and unattended*Figuring out how to transport some furniture I sold to a friend and making it happenThere were quite a few other niceties - we received considerable attention throughout the day, and Jimmy was always available via text. In general, Jimmy had a incredibly positive attitude and was always thinking of solutions. We were also offered water and drinks, the place is immaculate, security seems tight, and the bathrooms are the same you would find at an upscale restaurant!Despite all this - prices are comparable to other climate controlled units.If you need a storage solution, or just a place to keep stuff, I highly recommend Shamrock.

Na
Review №55

The facility is gorgeous and clean, and the staff are friendly and helpful. Highly recommended, particularly if you need climate-controlled storage. The ability to drive in to the climate-controlled building and park next to an elevator is particularly appreciated, especially with the cold and rainy weather weve had lately. And the plentiful heavy-duty six-wheeled carts make moving your stuff easy. Great job all around and no problem at all giving this facility five stars.

Ko
Review №56

Great prices! Clean facility! Easy simple set up with first month free for month-to-month payments.

Do
Review №57

Very easy to work with and an emaculate facility. Having the truck available for oversized items was also extremely handy. I strongly recommend this place.

St
Review №58

Polite and professional staff and immaculate facility. Its never been anything less than spotless. Every one of my customers has remarked on how impressive it is.

Ca
Review №59

Best experience I have ever had with a storage facility. This company is a class act, they provide a truck for moving items in, free month rent and the facilities are clean and very well maintained. The staff was amazing at the Michigan Road location and I would recommend this to anyone looking for storage in the Carmel/Zionsvillle area.

Ax
Review №60

Great staff , excellent service!!!

Ch
Review №61

After being totally frustrated with a storage facility down the street that was unprofessional, took money from me, and has yet to show remorse for false advertising, I can honestly say Shamrock Self Storage is by far the best. I have used several facilities over the years and no one ever offered assistance, been this courteous, been so organized, clean and vision minded. Highly recommend, because they do exactly what they say. Great job honoring customer service as priority! If I ever need services again, I will surely choose you!

br
Review №62

I looked for a indoor, temp controlled unit and found this place. Absolutely love it. Everything is new, elevator access to 2nd and 3rd floor, big carts to move your stuff around easily and its a drive in, so no getting out in the cold, rain, or snow. And the staff are very friendly and helpful. They also have a moving truck to move your stuff in!!!!!!. LOVE IT!!!

Ka
Review №63

Great experience fast in and out. Clean and super people to work with!

Gr
Review №64

Great place to store stuff. I was one of the first to move in and they were very accommodating. Even when no one was scheduled to be there, I called and Jimmy came from the comfort of his own home to get me signed up and on my way. I have already referred one person, I would certainly do it again.

Ro
Review №65

Manager Jimmy Wolfe helped us out in a bind when we had cargo unexpectedly not able to fit in our rented van. He drove it in his truck for us to our destination and charged us only $10 for the gas. Shamrock is clearly well managed, and we’ll absolutely take our business there the next time we need a storage unit.

Jo
Review №66

I have nothing but great things to say about Shamrock Self Storage. The faculty is very clean and the staff is wonderful! They have been very friendly, helpful, and accommodating. I would highly recommend this facility for anyone who is in need of a storage unit.

Su
Review №67

Access very easy, clean, friendly staff.

Pe
Review №68

The staff is fantastic and always extremely helpful. Genuine good people.

He
Review №69

Excellent service from Randy and the other lady in the office. Clean facility and superb customer service.

Jo
Review №70

We’ve been so happy with our experience with Shamrock. Helpful, knowledgeable and friendly staff along with a clean, easily accessible and secure facility make Shamrock worth every penny when it comes to storing our belongings.

Ju
Review №71

The man who works from Monday to Friday at 5:00 p.m. is very kind

Ja
Review №72

This facility is very clean and the Staff is extremely helpful and friendly. I recommend this facility very highly.

Ch
Review №73

Very friendly and professional staff. Building is clean and secure.

Jo
Review №74

Very friendly eager to help me get a storage that fit my needs.

Gr
Review №75

It is clean and the staff is great

Do
Review №76

Very courteous and flexible in meeting my needs.

An
Review №77

The staff is very friendly and helpful. The facility is brand new, and has many options for varying needs.

Information
23 Photos
77 Comments
5 Rating
  • Address:9750 N Michigan Rd, Carmel, IN 46032, United States
  • Site:https://www.cubesmart.com/indiana-self-storage/carmel-self-storage/4121.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 317-249-8006
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
Similar organizations