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Cape Girardeau Honda
385 Siemers Dr, Cape Girardeau, MO 63701, United States
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Cape Girardeau Honda
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Ji
Review №1

All I can say is buyer beware! The salesman was very helpful in explaining the car and its features. However, if you finance through the dealership, beware. Finance manger was extremely friendly, but not completely honest. He convinced us to purchase a service plan ($5,402.00). We were hesitant at first due to the increase in the monthly payment, then he told us we could cancel it at any time. He failed to mention, if we did cancel after financing, it would not lower our payment.The total experience was wonderful until we got home and really analyzed all the paper work. a $40K car became a $50 car, and we ended up financing $36K after a $15 downpayment. All I am saying, check the numbers closely before you leave.

As
Review №2

The sales man was nice, but I feel like I wasted a lot of time. Online it said one car was available, sent my husband down there to look at it only to be told they didnt have it. Found another car, then got told again oops, sorry we just sold that one too. Communication needs to be better.

As
Review №3

Communication between whats shown as available and what actually is needs to be a lot better. 3 times for 3 different cars I was told something was available only to find out that it wasnt. Wasted a lot of time. Only good thing about that place is the dealer I dealt with was plesent.

Gr
Review №4

Purchased 3 vehicles from this dealer.2006 Nissan PathfinderAnd 2 2018 Honda CR-Vs.Sales department is helpful, polite, and most of all, honest.Service department offers free carwashes and multipoint inspections for cars purchased at the dealer. Service department is honest and respectful. They will absolutely not try to force you to buy something.Highly recommended.These guys you can trust.

ha
Review №5

I have a good service experience with advisor Jennifer. She knows how to drive manual properly and she takes care of my car!

Ch
Review №6

This Honda Accord is the Best car I have ever driven. Excellent service with customers and even when theres a misunderstanding they go above and beyond to fix the issue. I would suggest anyone who wants a great safe and reliable car and great service to go and check out Honda of Cape Girardeau. We love the accord sport we purchased.

Be
Review №7

Great service staff. Had to do more work than expected but still got us in and out without a big delay. Very positive experience.

Am
Review №8

Knowledgeable employees. Fast friendly service!

Ra
Review №9

They will work with you the people will go out of there way to help you get a car.

Wh
Review №10

Always fast and efficient service.

An
Review №11

Nobody enjoys taking their car to be serviced. It’s a necessary evil, much like annual doctor visits. But in all my years (almost 2 decades) of owning a Honda and going to various dealerships for service I have never had a better service advisor than Robbie. I don’t know what happy pill he takes everyday but he always has a smile on his face (even under his mask)! He somehow makes taking my money more pleasant than it should be.

Ro
Review №12

Johnny on the spot professional service!!! The shuttle service is really handy too!!

Do
Review №13

Bud and Vernon are the two most respectable salesmen Ive ever met, along with a very well maintained service department. Inventory from Honda to many other brands with outstanding warranties and coverage! Did I mention you get free car washes? Would recommend Cape Girardeau Honda to anyone I know because they treat you like a friend, not just another customer.

Tr
Review №14

Stop by in the morning looking for a vehicle we already had in mind and had one of the quickest and friendliest car buying experiences. Curtis is a great salesperson and very personable.

Ri
Review №15

First off we havent ever purchased anything from this dealer so when we drove onto the lot we didnt know anyone. We were looking for a specific color and specific options. Mr John Brookover introduced himself and we explained what we were looking for and within about a minute he said I have one vehicle that checks all the boxes. It was a 2018 CR-V EX AWD. We took it for a test drive and decided quickly this was the car. After returning to the dealership we were able to make a deal quickly and move onto the financing department where we were introduced to Mr Mac Robinson. The car we were purchasing was for our daughter and this was to be her first major purchase on credit. Mr Robinson within a very reasonable amount of time had us financed with really good interest rate for a first time buyer. The experience was second to none. I want to personally thank Mr Robinson for his service to our country and also his service to our communities as a past member of law enforcement. After the completion of the purchase Mr Brookover took plenty of time to go over the features and answer all our questions. Thank you Cape Girardeau Honda for a wonderful experience.

Ir
Review №16

Today was my first visit to any Honda location and Im so glad I stopped here. Curtis and Mac did everything they could to help me get the car I love. Im so happy. These awesome guys go above and beyond. Very friendly, helpful, and genuinely care about their customers. If I could give more than 5 stars, I would.

Tr
Review №17

Came in to just look at the Type R. And not really to buy, the salesman were really cool and helpful about it. Definitely need to come back when I am ready to trade in.

Na
Review №18

I love this Honda dealership, they go out of their way to please their customers!

Je
Review №19

This is a really great dealership to do business with. They are fast and friendly. They keep a very nice selection of used cars on site. I bought a super nice 06 Pilot, I mean I don’t think you could find one in better condition. So if you’re in the market for a new or used vehicle stop in and see Chance Heid. He’s your man!

Ar
Review №20

We took our daughters first car, a 2013 Honda Accord manual, to this dealership to have it checked out before she leaves for her out of state job. Imagine our consternation when Brad called from the shop and said that it needs a whole new motor, and it will cost us $4,700. We paid the $140 for the diagnosis, and took it to my nephew who is a mechanic. He said it needed new wires, plugs, and a coil. It cost us a fraction of Hondas quote, and didntneed a new motor at all. Brad said that they have a used motor on hand, and these manual motors are uncommon. We just hope nobody else gets ripped off. I asked for my $140 back and they refused. We were extremely disappointed in their service. You may want to get a second opinion on mechanic work.

ja
Review №21

Excellent service all the way from shopping to purchase. Chance, Tom and Norman worked for us to get us the vehicle we needed for our large family. They were patient and friendly, took the time to understand what we needed and made it happen, even dropping the price of the vehicle so we could afford to add a warranty. Brian in Finance was great and found us a lender we could love. I would recommend this place to anyone, even my Momma.

Le
Review №22

I filled out the pre-approve application. I was approved and set up an appointment to look at vehicles. My excitement was up because I was pre-approved. Picked out a vehicle then sat for 3 hours while they tried to work out the numbers. The salesman came and told me I could get lunch while they finished up. I ended up going home and sent him a text. He replied telling me they wouldnt accept 1 of my jobs because I wasnt there long enough so my income fell short!!!!! Why waste my time with pre-approval just vfc to disappoint me in the end! I couldve went elsewhere and drove away with my new vehicle instead of wasting 4 hours of my time! By the time I was informed it was too late to go anywhere else!!!! So I had to keep the rental vehicle and pay for the extra time out of my pocket!As a side note, the salesman was incredibly nice! I was happy to pay a little more so he could have a good commission.

Bi
Review №23

I just bought a car from here. I dealt with John B. He was so easy to work with. I highly recommend buying a car from him. Also the financing man was awesome as well. Sorry forgot his name. Overall experience was top notch. Thanks Honda

Wi
Review №24

Due to age (mine) and kids needed a van andThis is very nice...had a red pickup we drove it to death great vehicle

Fa
Review №25

The people in service always do exactly what I ask them to do an offer sound advice about other things that may keep my family and me safer in my awesome car. I always know I can trust what they are saying because they know me by name they know my family and they know my car very well. I would never go anywhere else to have my car serviced and will definitely be coming here when I buy my next vehicle not only because I love the Honda brand but because of this service department

Ga
Review №26

Felt comfortable and welcomed there. Repair done in short order. Manager Jen pleasant and courtiest. Thanks Cape Honda!

Ro
Review №27

From the very start, Cape Honda has been nothing short of amazing. I bought my first brand new car with them almost two years ago and I have walked away more than satisfied with every interaction Ive had with the friendly and professional staff there. Special shout out to Brad and everyone else in the service department. They have been knowledgeable, accommodating and friendly every time Ive had my car serviced there.

Ru
Review №28

Vernon and Bud always go out of their way to make car buying more of making me happy to buy what I want and need instead of just putting me in a vehicle that can make them and the company more money. I have appreciated their smiles, I don’t think they ever have a bad day. I worked with Mac for financing, he was great to work with as well. Thank you Cape Girardeau Honda!

De
Review №29

I have to admit I was pleasantly surprised. I wasnt happy with my last visit because it seemed they always wanted to sell me additional services. They were very friendly, fast and courteous. I would certainly consider their service department again.

Je
Review №30

My battery was dead because of not using it for several weeks after hitting a deer and the day I was to take it in for repairs it wouldn’t start. We were able to jump it and we called Cape Honda to see if they could put in a new battery. We were so grateful that they told us yes bring it in as soon as possible which we did and it only took about 20 minutes and we were able to drop our car off at the repair shop in plenty of time. Our thanks to them all!! (And they even did a car wash which was badly needed after setting in an open garage for about three weeks)👍💖😊

Sa
Review №31

Super impressive customer service. Rob and his team were helpful and honest, and my 07 Accord is running like new again! Also, while waiting, I witnessed another associate calm a customer down who was visibly upset about her car issues. He handled it with empathy and understanding and laid out several options to handle the finances. You dont see that level of customer service much these days. Ill definitely be back.

jo
Review №32

Very friendly and helpful staff. If your searching for a used or new car go see these guys you wont be disappointed.. Curtis did a awesome job of turning a good deal into a great deal. No hassle..Will recommend to anyone that wants to buy a vehicle.. Would have given 10 🌟 from a very pleased and happy customer for life.. Thank you

Ad
Review №33

I had an EXCELLENT EXPERIENCE when I had my car serviced!! The visit was super fast and very friendly!!I could not have asked for a better experience and all my needs were taken care of!!Consider me a very satisfied customer!! 5 STARS!!!Regina Wilson

Ch
Review №34

Brad Henderson has been my service manager of choice since I purchased my first Honda, a 2010 model. Brad has become a friend while taking care of my car. Several times I have dropped by for a simple correction or adjustment which took only minutes for Brad. I had the 60,000 mile service agreement which he followed and informed me what had been done. On occasions when he might be away the other service manager, whose name I cant recall, handled my need equally as well as Brad would have. Those two gentlemen, and I feel sure others I never met personally, responded like it was their automobile. Service and excellent products make a strong company.I was so sorry to learn of the devastating injury Brad experienced. Having him back at his service position while dependent on a wheelchair spoke volumes. I will continue to remember him in prayer as the healing process unfolds.By the way, the shuttle service to and from my home at Chateau when needed has been appreciated. Your driver who most frequently transported me makes one feel like family. Service like that doesnt go unnoticed.Charlie

Tr
Review №35

Bud is a great salesman! Always willing to go above and beyond!

da
Review №36

Excellent couldnt say enough good about our experience with Garrett, Nick and Mac.

Ma
Review №37

Even during a pandemic, Chase took the time to show me a Honda accord. Very friendly people working here and had a great conversation with the guy in accounting. For the life of me I cant remember his name tho

Ch
Review №38

The battery died on our 02 accord. It was a Honda warranted battery, so took the battery and receipt, the ever important receipt, in and see what you guys can do for us. Got a new 100 month warranted battery for less than 70 bucks. Brought it home, put it in the car and off we go.

Au
Review №39

Its so refreshing in todays society that you can text a car dealer on their personal device to let them know you are in the market to trade and within 2 weeks the deal is done … Bud makes the car shopping experience fast and painless … never feel pressured or rushed to make a decision. Love my Cape Honda!

Br
Review №40

Drove over 2 1/2 hours to Cape Honda after a short phone conversation with Vernon. I was not disappointed upon arrival. All details of the deal (trade-in, new vehicle) pricing discussed on phone never changed when i arrived. Chris Brown and his entire team are great to deal with and very straightforward. I would recommend Cape Honda to anyone looking. It’s definitely worth the drive. They are all about the customer and doing business right!

Ti
Review №41

As always Rob explained the recommended services needed. And the cost as well! They always take good care of all our needs! Great service!

Be
Review №42

My husband and I found the car we wanted at Cape Girardeau Honda. The only problem was, we were 6 hours away. The staff was extremely helpful from the beginning, answering a lot of questions and sending us as many pictures as we wanted. When we finally arrived, the salesman was very courteous and helpful. The finance manager was very kind and not pushy. We really felt like we were treated as local, well known customers. At any time the employees could’ve assumed we were a sure thing since we had driven all so far. They all tested us with kindness and respect. It was a wonderful experience!

Ch
Review №43

Bud McMillan did an awesome job helping me purchase my new vehicle. He went above and beyond to make sure my vehicle met all of my needs. I cant thank him enough for the time he took in assisting me through the selection and buying process!

Ka
Review №44

The team there was very easy to work with. They made the car buying experience very easy and it didnt take long to get all the paperwork done. I would definitely recommend people to go to Cape Girardeau Honda for their next vehicle purchase.

Er
Review №45

I just purchased a brand new 2020 CRV yesterday. Excellent customer service! Well worth the drive up from the Memphis area where I live. Chance was our agent and he was very knowledgeable and friendly

Gr
Review №46

On October 18th I took my Honda CR-V I to serviced. They did a complete service, rotated my tires & even washed my vehicle, my automobile is in good shape and I have no worries! Looks good, runs good. They even honored a coupon! Great job!!

Je
Review №47

Service was excellent. They get me vehicle in and out quickly. Before getting back on road very informative and answered all questions. Thank you!

SE
Review №48

Fast and friendly service They went out of the way to make a four hour appointment go smoothly. Finished quicker than promised. Everybody was upbeat .

Ja
Review №49

Questions answered completely

Je
Review №50

Amazing staff! Love my new vehicle. They went above and beyond to get me in the vehicle that was the right fit for my needs.

Ma
Review №51

Pleasant people to work with. Comfortable place to wait. A big job done efficiently and with quality. Rob was an excellent customer service person.

Vi
Review №52

Everyone is so helpful and informative. It seems like everyone in the service department is a team, and I feel confident in taking my car there for any problem or maintenance items.

Da
Review №53

My recent car purchase at Cape Honda was actually a great experience. Bud McMillan was not only professional and efficient, but also truly tried to help me find just the right car. He and the manager, Chris, were so caring and concerned, I felt like I was among family. And they blew away the competition with a great deal.

M
Review №54

Went for free car wash. They were very polite and efficient.

Ca
Review №55

I recently went to look for a used car and ended up buying one four hours later at Cape Girardeau Honda. They make it so easy to get what you want. This will make my fourth HONDA. I love them ESPECIALLY because I know the kind of after the sale service they give in their service department.The used car we purchased is perfect and looks like a new one. Bud McMillan is the best salesperson too. He is on top of everything and wanting to give you the car you want / at the price point you want / with many other features that as a buyer we dont even think about.I am always impressed with the customer service from Cape Girardeau Honda service techs. Quick - caring - they treat you like a friend. Best ever!You cant go wrong buying at Cape Girardeau Honda!!!!

Sa
Review №56

Excellent customer service. Friendly, efficient and quality workmanship. I like the new service area. Waiting area comfortable and I like the idea of the quieter room. Really enjoyed the free car wash: made my old lady look like a new young girl. Ha! Would love to enjoy a free car wash every week but dont want to be greedy so I will enjoy when I have my car serviced.

Re
Review №57

Friendly and welcoming dealership! Service department is friendly and efficient! Comfortable waiting areas with complimentary snakes and drinks. Impressed with Curtis Felker in sales! Genuine, knowledgeable, non-pressure salesman!! Honda still proves to be a strong contender in the foreign car industry! Overall great experience!Becky PottsPotts Appraisals

Qu
Review №58

Always excellent service. I have bought 3 cars through this dealership and they were super helpful every time. I have had all my vehicles serviced at this location and they are always fair and never try to push you to buy or fix something you do not need. Robbie and Rob in the service department are beyond stellar at what they do.

al
Review №59

Worst service and even service manager is worse than ever. If you can’t handle and face your regular customer you shouldn’t be a service manager. I been using this location for while for both of my vehicles service.Now it seems like this Honda location don’t care about their loyal customer.I strongly recommend to go other Honda location for purchase and service.....Dave munganest is one of the best location for purchase and service.....When I purchased my CR-V from St. Louis, this cape location lost my business because sales person doesn’t want to adjust his commission now they lost business for my both Honda vehicles services....

de
Review №60

Dillon was super helpful, took his time explaining all the gadgets, and how to use them! He even called to see how we were liking the car and if we had any questions to feel free to call him, and gave us his number!! He was GREAT!! And I love Honda, will always recommend them to my friends and family!! The service department is AWESOME!!!

RI
Review №61

Needed a recall taken care of on our Honda Element. They got us in the same day we called and took care of us promptly. The service department was excellent. I highly recommend them to everyone.

De
Review №62

Great Dealership that gives excellent service after the sale. I have traded with Cape Girardeau Honda several times and it always a pleasure. Bud McMIllan and Cape Honda take care of their customers.

Da
Review №63

From the sales department (Garrett) working with me to get me a great deal to the service department (Robbie), it has been 5* service!!! I chose Cape Girardeau Honda to buy my car because I had my previous car serviced there regularly and the service was outstanding. You guys are awesome and do excellent work!!!!

Da
Review №64

The staff at Cape Girardeau Honda is really friendly and easy to work with. Our salesman, Garrett, was great and did an excellent job getting us the best deal possible. He gave me his personal cell number and answered all my questions quickly. I highly recommend this dealership and their staff.

Ji
Review №65

The Sales manager blew me away when I walked in to close on a car they had obtained for me from out of state. He said they noticed a bubble in the chrome of the grill and had already ordered a replacement, and that there were a couple nicks in the windshield that they would take care of. This was on top of the excellent deal negotiated through my salesman. All together this was the best car buying experience of my life.

Gl
Review №66

The usual high quality of service from beginning to end. Since I had not been to the service department in awhile, it was good to be greeted by familiar and helpful staffers.

Am
Review №67

Such a great experience with all of the members of Cape Honda! They work very hard to get you what you are looking for and it is obvious that they all enjoy what they do. This was my first experience with this dealership and plan to return for future purchases! Great inventory. Great staff. All around great place.

Ja
Review №68

Great place to purchase a vehicle. The service department to the sales staff..all friendly, helpful, and professional.

Do
Review №69

The service personnel were very friendly. Brad met me at 6:15 am!!! Amazing. The night before I arrived with a very low tire at 6:10 pm. He and Chris were still there and ready to leave but very kindly aired it up and told me to come back the next day to have it repaired. They also did the 90,000 mile service, which i have to say costs WAY TOO MUCH!!!!! But, that is not their fault. Scott, the driver on Tuesdays, was super friendly as I waited for the car to be brought around. I am so happy the car is washed for me. Thank you. When my husband died several years ago I told the service personnel they need to be honest with me and treat me fairly. I feel they have done such. Just hate to spend over $500 for this! I am so hoping it extend the life of my car.

Je
Review №70

Loved working with John Brookover at Cape Honda. He wasnt pushy and was patient and knowledgeable about my new car. Overall great experience and LOVE my new Honda.

Ja
Review №71

Shad and Nick were excellent help in getting me the CPO CR-V I was looking for at a price that was within my budget. I know that sometimes they may not have the lowest price but they worked hard to get the price to what I didn’t mind paying. There’s added value in buying locally and knowing the people at your local dealership know you and your vehicle if you have any questions or have any problems. Shad even came in on his day off to help me with my purchase. Little things like that show the commitment to the sale of a vehicle from the staff. My family has bought 6 vehicles from Cape Honda and I will continue to be a customer with their great team.

Ro
Review №72

We have traded with Cape Girardeau Honda so many times we have all lost count. Every time we receive the best deal possible. The staff is always courteous and interested in our satisfaction. The service department is the best I have ever encountered. We will return the next time we are in need and feel assured Bud McMillan and the staff will assure us of a wonderful experience.

Ge
Review №73

Great experience. Brandon was an excellent sales representative. We were treated fairly and never pressured. We love our new Honda!!

An
Review №74

We worked with Vince. He was knowledgeable and helped us get the best deal we could. We were told he had only been there about a month, but we wouldnt have guessed otherwise! Customer service and incentives were exceptional, especially considering we were purchasing a used vehicle. I would recommend Cape Girardeau Honda to my friends and family. Very pleased and satisfied with their business. 10/10

Mi
Review №75

Great sales and service with pride and a smile. Very much appreciated.

Ja
Review №76

The service department does a terrific job in all areas - friendly welcome, knowledgeable mechanics, accurate diagnosis, thorough explanations. I was referred by a friend who said that you can trust Cape Girardeau Honda. You dont hear that kind of recommendation every day.

Lo
Review №77

I have had great service throughout the 20 years I have been going to Honda. They are honest, trust worthy, professional plus their Honda is a great vehicle. I could not be more satisfied. I love the added feature of a free car wash whenever you take your vehicle in for service. It is a nice added touch to their service. Thank you!

Br
Review №78

I had a recall done for my fit, and the free service along with the recall was excellent. I was unaware that they do a car wash on recall work and my car was absolutely covered in sap but they had it looking like new at the end, and now my airbags wont kill me anymore so its a win win!

Ma
Review №79

Exceptionally friendly staff. Excellent service. Great experience when buying my new car. The service department really added to my confidence in the decision I made to buy my car from Cape Girardeau Honda. I strongly recommend this car dealership. I must say they do go above and beyond. I did get a great deal from them but because of the way they take care of you after the sale I would expect to pay a premium there for my new car but I didnt. Im so pleased with my decision. I dont know how they do it but keep up the great work guys. Oh, and thank you to Cape Girardeau Honda if your reading this.

Re
Review №80

Worked with Bud McMillan and was treated professionally and I felt that I received a good deal on my trade-in and also received a good deal on my new Honda Accord. Bud was extremely friendly and helpful! He took the time to familiarize me with the new car. The business manager, Scott B., was pleasant and easy to work with. My overall experience was great and could not have been better! I would recommend Bud, if you are in the market for a new or used vehicle.

Ja
Review №81

Excellent service. Personal friendly personal. Especially a guy named Robbie. Dont know him personally but have dealt with him both times Ive been there. Always smiling, doing everything to accommodate. Thank you.

Ra
Review №82

Recently took in my car for a transmission fluid change. My car was in and out in under an hour! My appointment was at 8am, and before 8:45, I was told my car was ready to go! Very pleased with the turn around time. The staff was great and friendly! This experience helped me start out the day on the right foot.

La
Review №83

Curtis was absolute amazing to work with and his no pressure sales style made me feel very comfortable. I would definitely recommend Cape Girardeau Honda to anyone looking for a new car.

Ge
Review №84

Curtis was very patient with us while we checked out the Clarity. We visited the dealership four times and had many questions about the new Clarity. Whenever we had a question about the electric technology, if he did not know the answer, he researched it to answer whatever question we had. Very pleased with Cape Honda.

Mi
Review №85

Best service I ever experienced. Bud McMillan made my wife and I feel a total ease and got us the vehicle we thought we could never have. These guys are amazing. Brad Henderson in the service department was beyond helpful. There was no pressure and in my opinion they are exceptional. Buy at Cape Girardeau Honda and I assure you will be happy.

Is
Review №86

I met with Curtis Felker at Cape Girardeau Honda, and felt was taken good care of. Curtis and the friendly staff at the dealership took my goals and budget and did everything possible to put me in a reliable vehicle that will keep me on the roads for many years to come. I was very satisfied with the service and helpfulness that I found and I will be a returning customer!

Do
Review №87

They were friendly and helpful. Curtis was patient and he spent most of the day working with us on our purchase and our trade in.We were very happy with how personable he was and are super pleased with our purchase.Thanks!

Br
Review №88

I came to Cape Girardeau Honda looking to trade in my car. The team there was able to give me a fair estimate on my car’s worth and was able to shine some light on a few issues I was unaware of with my vehicle that my previous dealer had never disclosed to me. Cape Girardeau Honda was able to work with me in order to get a car and coverage I liked and fit my needs. This was also my first time buying a car on my own and the salesman I worked with, Curtis, was very thorough in explaining all the details of my options and made the whole sale a learning experience for myself. Needless to say, I was extremely satisfied with the service and car I bought that day.

Mi
Review №89

Excellent experience. My 9th Honda from them and they make it a pleasure and easy to work with. Bud, my salesperson is always great.

Ma
Review №90

Clean, spacious facilities. Minimal sales pressure. The service department begins each visit with an alignment check to avoid unnecessary alignment costs (a Honda dealership exclusive?) New Honda cars seem to be more advanced than the competition. Reliability, efficiency, safety, top resale values -- all hallmarks of Honda vehicles.

Da
Review №91

My wife and I have bought many cars over the years and our experience buying one from Cape Girardeau Honda was absolutely the best. If you are looking for a car this is the place to go.If the car you want is not on the lot, they will get it for you. They got the one we wanted within one week. The whole team is great! Our sales person was Bud and our finance guy was Vernon.

Pr
Review №92

We were greeted quickly and helped immediately. We were worked with on our price, and we got exactly the payment price we suggested. The employees were warm, inviting, and all together kind. Wold recommend this establishment to anyone. 10/10 keep it up guys.

Ka
Review №93

Cape Girardeau Honda has always provided A1 care and service. People ask me why do you drive all the way to Cape Girardeau just to get an oil change. I tell them #1 they treat me like a Queen and I need and enjoy that once every few months and #2 it is like staying with the same pediatrician for your child: they have a running medical record of what my truck has had since I purchased it and they know what it needs to operate its best in the future. If I took it to a local shop for an oil change, that is exactly what I would get. I would not get an all point check up including tire rotation if needed, wipers changed, air filter check, etc. I love Cape Girardeau Honda and the service they provide.

Ke
Review №94

Amazing customer experience! We came in with our minds set on one specific vehicle and Vince Turner went above and beyond to make sure it happened! We ended up being there for almost 5 hours (didn’t leave until 9pm) and he never once made it seem like he was inconvenienced or ready for us to leave. Such an amazing experience! We will definitely recommended Cape Girardeau Honda to everyone we talk to!

Jo
Review №95

Everyone at Cape Honda are always so nice and helpful with great smiles. Rob in service has been especially helpful to us in a recent event where a towing company damaged our car in transit and just dropped it in their lot. Rob quickly alerted us that there was a problem and helped us get details we needed. He set us up in a rental car that day and kept us updated with statuses and was very understanding when dealing with the towing companies insurance who was less than cooperative. Customer service like his insures that we will always come back to Cape Girardeau Honda in the future.

Jo
Review №96

Something new since my last visit is an optical alignment check, at no extra charge. Looks like a nice system. My Honda Fit was in for Recall Service - passenger front airbag. Replaced without any damage to interior; another Honda Fit got some dash scratches during the same service.New waiting area is nice, with drinks and snacks provided to waiting customers.

Su
Review №97

I always deal with Brad Henderson in the service department. I know I can trust him which is VERY important to me!!!! I know everything will be done right. I really appreciate the shuttle service which I have used for the last several years. I also appreciate picking up my nice clean car that they just washed which is an added bonus. I only have GREAT things to say about CAPE GIRARDEAU HONDA!!!!

Ch
Review №98

I needed an oil change this morning, but was not ready to schedule the 5000 mile check up. I came about 11:00 A M and requested an oil change, deferring my regular 5000 mile service until later in the week. They were very pleasant to deal with and had me going very shortly. I will be back sometime this week when Brad is back at his desk to complete the full service. All your service men are courteous and helpful. I appreciate being able to work with the same one when possible for continuity. He gets to know the little nuisances that make total service complete.Last week I had a low tire pressure signal and drove by to see if they could quickly check the air in all tires. They did that immediately and had me on my way in a matter of minutes.Great service!

Ch
Review №99

We were very pleased with our experience at Cape Girardeau Honda. I felt like all my questions were answered. I also felt that I was not rushed in my decision to purchase a vehicle. I really love my new Honda Accord and have already recommended Cape Girardeau Honda to others!!

Ti
Review №100

Excellent service as always. The folks at Cape Girardeau Honda are great and I couldnt ask for a better service manager than Brad H. He consistently rises above expectations.

Information
26 Photos
100 Comments
4.8 Rating
  • Address:385 Siemers Dr, Cape Girardeau, MO 63701, United States
  • Site:http://www.capegirardeauhonda.com/
  • Phone:+1 573-334-6919
Categories
  • Auto parts store
  • Car dealer
  • Honda dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:8AM–3PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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