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Metro by T-Mobile
1715 Cape Coral Pkwy W Unit 25, Cape Coral, FL 33914, United States
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Metro by T-Mobile
Comments
Ja
Review №1

Best service I have got..

Su
Review №2

Went to this store recently to transfer service from At&T and get a new phone...Kathy waited on me...she was simply AMAZING...some of the VERY BEST customer service I have ever experienced...It was so obvious she cared about me as a customer...she provided me with the very best deal possible...she patiently worked with me to make the new phone and transfer seamlessly smooth...to me she went above and beyond the call of duty...she far exceeded my expectations..I highly recommend this Metro PCS store and Kathy...I have already told many people about my experience....Thank You Kathy

Da
Review №3

They wont answer the phone.... I tries all day for two.

Ta
Review №4

Is the best store ever!! The employees are very nice with us as costumers!! They always have the best deals !!😍 and they are always helping us to understand our phones! I really love Metro pcs from Chiquita Cape Coral! Great costumer service !!💪🏼

Sa
Review №5

Mike is the best metro employee Ive ever came across. He was so helpful and made sure I got the best deal for my family.

Na
Review №6

Girls there are great super friendly and helpful. Making sure I got what I need and more. I would recommend this store to family and friends

Ny
Review №7

Very helpful staff. Girls are super sweet and take their time to help you and answer questions. Wonderful experience!

Mi
Review №8

They say they are open until 7:00 on SUNDAY. In fact, they are closed on Sunday!!! Wasted my time driving to this CLOSED little dump of a store. How hard is it to post your correct hours? They must never go to their own site for quality assurance. I assume they have no Quality Assurance at all even in their phones and service

Di
Review №9

Abraham was amazing help, very knowledgable and friendly. Superb customer service. Highly recommend.

Ib
Review №10

The best metro experience I have had so far! Very knowledgeable staff and outstanding customer service.

A.
Review №11

Best metro by T-mobile I’ve been so far, really good costumer service, the workers are really nice and help a lot🙌🏽

Ta
Review №12

Very helpful staff, always looking to help and very nice Metro store!

Li
Review №13

Abraham was very knowledgeable and helpful getting my phones and Amazon Prime set up! Great prices.

M
Review №14

The salesman literally cared about nothing except making the sale.. Very disappointed. Went for the free phone and promptly switched back to boost mobile.

Jo
Review №15

Awesome experience!! Best service

Ya
Review №16

Awesome employees always trying to give u the best deal as posible!!

Ka
Review №17

The girls really go out of their way to help you always very sweet and knowledgeable. Thank you

Ma
Review №18

Great deal and awesome service from Abraham!

Br
Review №19

Absolutely awful experience. I had paid full price for a phone and it had a technical problem and wouldnt work the very next day. This metro pcs was not open, nor did they post their hours online. So i waited until the next day. It is a metro pcs policy that if a phone has a technical issue that is not the customers fault within the first 7 days, the customer has the right to either a full refund or a new phone. This metro was telling me that the metro promise didnt apply to them and that i would have to settle for a refurbished phone. I was furious! I went straight to the corporate store and they handled everything with the district manager. Please do not buy from this store. They will only screw you over when your phone is broken.

Ju
Review №20

The manager is great but some of the employees are very rude and nasty and not willing to help with any new services or upgrades not very educated on this job position

ve
Review №21

Very pleased excellent job

Pa
Review №22

Check prices online and another store before you buy a phone here.

No
Review №23

Great customer service

mi
Review №24

Great service

Br
Review №25

Misled me

Information
14 Photos
25 Comments
3.9 Rating
  • Address:1715 Cape Coral Pkwy W Unit 25, Cape Coral, FL 33914, United States
  • Site:https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 239-541-4163
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11:30AM–6PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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