I have exchanged Xbox 1s controllers 5 times and still havent gotten a controller that the headphone jack works on but have had to pay the warranty fee every time. I feel like Im being robbed since I have more invested in warranties with this company than a pro controller would cost me. That having been said if you want quality products dont buy from this store. They are ruining the Game Stop name. Furthermore I personally will not buy from here again.
My opinion might be a bit biased but Im a gamer they have one of the better customer services around for a GameStop Ive been in other GameStops the guys who work here are knowledgeable and know what youre talking about instead of being some guy behind the counter that has not played a game in his life they understand the Competitive Gaming scene but the drawback is I wish that they had a spot in the store to where you can build your own PC for people who are just getting into PC gaming I do believe around here that would be a helpful to them and to their customers and teach them how to better serve their customer base
This GameStop is the best Ive been to in years. Awesome customer service friendly, and extremely knowledgeable the representative Matthew not only made my customer experiences ever but Matthews customer service was exceptional as was his phone communication. Matthew should be given a raise of $20 more an hour or more. Thank you, Matthew for the best customer service experience ever.
I was told three separate times I would be able to preorder product with this location in store but their story changes every time. My wife was told we would be able to preorder on a specific day, I come that day, the product is not available for pre order. I check back, a professional from another store tells me that their social media page will announce when Gamestop is allowing pre order instores and online. I see the post from the social media page, I travel to Gamestop, associate tells me that Gamestop is no longer doing the instore preorder and that it will only be available online now which is hilarious because the website is down. Terrible customer service comes from terrible leadership at the top. This is why gamestop is going out of business.
Best service thumbs up 👍. Great prices. Wide selection. Friendly people will be back
Good just some places have more options
Very friendly and helpful sales associate. Thank you.
Great place to go. They are very nice and knowledgeable.
Always be loving gamestop.
Great staff. Very friendly.
What can I say but AWESOME! the guys in there know their stuff! They are gamers and it shows! The service is incredible ,they go out of their way to help you and they do it all with a smile. If you have a gamer in your life dont go anywhere else but GameStop!!!👍😁
They are always helpful and have the games I want
The workers were good guys. However gamestop has just changed. Over priced games and they dont give anything for trade. Feels like they get a lot of business from ripping off kids who dont know any better.
This place is a dying breed. The stores are losing business to all the digital content being issued. I myself greatly appreciate the stores like gamestop. They are nice and friendly and treat people with respect.I bought a headset there and it was actually missing a part and it wouldnt turn on. I called the store and they told me to bring it back and theyd try to fix it for me. Well they couldnt because it was beyond their capabilities. They made sure i got a replacement. Thanks gamestop.
Friendly knowledgeable staff. They have a wide variety of games and reasonable prices.
Was a good experience!!!
I love going to gamestop to buy games and also enjoy looking around at shirts and other things there. Cashiers are very helpful
Always a friendly staff with great customer service. A great clean, quite, and respectable environment.
For only one guy working in the store at the time that we visited and he was swamped. He did an amazing job getting everyone in and out with all they needed and wanted in a timely fashion
Often has good deals on game consoles and games!
Good customer service. Employees have a great understanding of their products and uses.
Good ppl kind and helpful grate for new gamers and old if u cant find something u be into workers and ppl who come in every each they can get well help u find a type of game u would love even I point out games for someone looking for something new or know what type of games there into
Ive been going to see Colton and his crew for many years. They know me by name. And i was shocked when i call up there they know me by voice. They are always helpful curtious professional and informative. They know and took the time to find out each person in my familys gaming interest and know what games to inform each one of us about. They also have made sure to ask if purchases was for one of my boys birthday, and made sure they didnt see the item discreetly because my 9 year old who was at the time 8 was with me. Colton and his crew have my business and gratitude always.. FACTS!! Much love to all them NINJAS
Love this place. Will is a great attendant to be at this store
Nice place for my son. Lots of good ganes.
The ordering online, to pick up at store door kind of sucks, especially when some people dont even own any credit or debit cards.
Awesome place and staff as usual
Its clean but the friendliness needs to improve. Smiling and saying hi just doesnt count. People can tell when your hiding that your unhappy.
Love the company. Take in used games. the only issue is they sell them for double what they are worth.
The staff always have a great attitude, and I always find deals on games.
If I could give a negative star I would.... went to trade my ps4 in on ps4 pro because they have a sell going on and the employee said he would have to knock 30 bucks off so to side peace Missing I said that fine he go to back room to get ps4 pro then said I don’t want your ps4 any more... I ask to speak to manger and he said manger don’t want ur ps4 either.. so I left .. Very bad customer service
Super nice and help for shoppers
Good place to buy games and a good store to go visit
Excellent service and selection of games it was a quick in and out stop no wait at all
People helped me find items and very knowledgeable about everything
I love GameStop but my bank account always suffers
Its alright the prices are pretty high on everything. You can get some good stuff on sale every now and then.
Its just like any other gamestop in terms of offerings but service is hit or miss. Some of the employees are friendly and others act like they want to find something wrong with every transaction you attempt to do so they can tell you no. They also answer the phone while theyre attempting to assist folks there in person. Its so annoying to be speaking to someone and they take a phone call while youre standing in front of them.
Great place for the gamer in the family, very friendly staff and knowledgeable about all the game systems and games.
They always have what I want nothing
Friendly atmosphere. Employees know information on everything.
Took my son here he loves it
Like going but loves games, prices blehhhh, and customer service okay.
Very knowledgeable and super friendly
Good game selection, but just like any other GameStop store they are high as all get-out, and offer you little to nothing for your stuff
Good people good service
Love this store has really friendly service.
My experience shopping there isnt like the big city GameStops. The workers are a bit more intimate and they exhaust all options helping you. Most GameStops push for pre-orders and pre-owned, but the workers here dont do it as much. The pre-owned items (games + controllers) have worked very well. The store is organized, clean, and diverse in its products.
Ok but not my thing
Knowledgeable and helpful people. Dont pressure you into anything and you can tell they love playing games
You wont find better associates. This store has really grown.
Very helpful with picking out games! They know their mechanise.
I am not much on games. Seemed to please the children.
Always love shopping here a bit overpriced at times
Very professional
Now youre playing with power
Awesome people working
Great gameing spot
Its a great gamestop
Very helpful, great staff.
Got a Xbox 360 back in February and it came with a rechargeable battery pack with it when I took it back to them today to trade it in I was told that because it came with the rechargeable one it makes my system defective and would only get 3 bucks dont go here people are rude and their always looking for ways to screw you over
Clean and nice looking
Always very helpful
Always a great visit.
Friendly and great customer service
Buys and sales games and systems. Lots of gaming toys, clothes and accessories.
Games and more games.
Its GameStop but its ok I guess
The only GameStop or anything video-game store for MILES!
They were polite
Awesome people
Love this place
Love this place
Typical gamestop, full of games.
Good prices
Love it
Very knowlabeble.
Very helpful
Average Gamestop
Friendly
Sale!!