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Fresh Pond Auto Service
223 Fresh Pond Pkwy, Cambridge, MA 02138, United States
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Fresh Pond Auto Service
Comments
Ko
Review №1

Wow. I was towing a motorcycle and my car blew a belt, overheated, and killed the battery and I managed to roll into this shop. I was in trouble. In 45 minutes they ordered a belt, changed it, charged my battery, and topped off my coolant for an extremely low price. What an amazing shop and wonderful people!

Ni
Review №2

Guy I talked to was incredibly rude.I went in to do a state inspection which failed due to their scanner not being able to read the car. I was told that my car is broken and theres no way their scanner doesnt work. Now I have a scanner myself and the next day I used it to scan the car with no problem so I came back to them trying to figure out whats going on, they tried their scanner, which failed again and I was basically told to go and F myself, because its not their problem and I should fix my car before I come back. All of it in a very rude manner, as if I didnt pay for the service (which they insisted I do in cash). Couple of days later I went to a different station and did a state inspection with no problem there, didnt do anything to the car to fix it.To summarize: incredibly rude, incredibly unhelpful, possibly sneaky with demanding cash.* Station address is not showed correct - its next to Shell on Lexington ave

Ti
Review №3

George was great! Very helpful, gave me what I wanted without upselling on work.

Ba
Review №4

These guys are very nice. Ive been coming here for gas over the years. They usually pump it for you although technically I think its a self serve. Thats an example of how much they care about there customers. Ive had automotive questions, and they are happy to answer them. Ive since had some minor repairs done as well. They were quick, and the prices were good. No frills here, just solid people and fair prices.

Mi
Review №5

Dont go here. I went there to replace my brake pads. After the job, I notice my brakes were whistling obnxiously loud. When I went back to the mechanic, he said it was because my rotors needed to be replaced as well. Come to find out, he put in the WRONG brake pads and try to force them on, thus the obnoxious sound. I will never go back. Stereoptyical dishonest, sleezy mechanic. (The mechanic of Haitian descent seems to have integrity though)

Ri
Review №6

Excellent auto service, and quite reasonably priced. They never try to up-sell you for more repairs than you actually need. Mechanic is usually available until late afternoons on Saturday too!

Yo
Review №7

Not only do the mechanics here do excellent work but they try to work with you to make everything as convenient as possible and most importantly if you dont actually need something done they will let you know instead of charging you extra for Unnecessary repairs.

Information
2 Photos
7 Comments
4.4 Rating
  • Address:223 Fresh Pond Pkwy, Cambridge, MA 02138, United States
  • Phone:+1 617-354-8234
Categories
  • Auto repair shop
  • Gas station
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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