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Princess Diamonds
209 Cambridge St, Burlington, MA 01803, United States
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Princess Diamonds
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Ga
Review №1

I had previously damaged my favorite ring. They were able to repair and make it look like new again. Their work was impeccable and I am beyond thrilled with the outcome. They also have an amazing selection of unique jewelry that you would never find in a big chain store. I highly recommend them if you are looking to purchase jewelry or repair your existing jewelry.

Vi
Review №2

I intended to simply stop by and look around not expecting to actually buy anything there but after my interaction with the owners it was evident to me this was not just a typical jewelry. I ended up getting a custom piece of jewelry made which was absolutely stunning in terms of quality and finishing. I dont think Ill ever shop for jewelry at any other place other than Princess Diamonds. Be smart and follow my example.

Ni
Review №3

Nehmat & Charbel are amazing! Their store is top notch! Their work and attention to detail is SPOT on. True talent! I love that they are so involved in the community and they GIVE BACK. You will not be disappointed. Stop by and check out their amazing store.

Ke
Review №4

Absolutely beautiful work! My original ring is from jewelers row, but this time my fiancé and I went decided to check out Longs band sale. We had a terrible experience - the salesman gave us a weird pitch, and they knocked out a side stone while cleaning my ring, followed by super gluing it back together, without telling me it was glued or that the glue put it at easy risk of falling out again. I found Princess Diamonds on google and I am so happy I did! Sure enough, within a week that side stone was gone again. Princess Diamonds educated me about the potential of recurring issues with my current band and showed me the glue, a very poor fix. They transferred all of my side stones and center diamond onto a new, sturdier band/settings and made me an exact match of it to use as my wedding band. Best part - the two rings sit flush without needing to be curved. Will never go anywhere else again, and feeling incredibly lucky to find such a talented team!

Pa
Review №5

Nehmat and Charbel were absolutely amazing. They were courteous and prompt with their communication and knowledgeable of the jewelry industry, and what I valued most was their understanding and honesty. As a young couple who got married mid-pandemic, my husband and I were trying to keep the wedding ring expense reasonable. Nehmat and Charbel felt like true partners in selecting a wedding ring that fit both my aesthetic and my budget. In addition, they even improved my engagement ring! They were open with their knowledge and recommendations without feeling like they were trying to upsell to me. They even shared with me how I should be taking care of my ring, which I had no previous knowledge about. Im looking forward to keeping in contact with them for my ring upkeep, future jewelry needs, and just because they are truly wonderful people! Im so happy with my wedding band and improved engagement ring! Thank you Princess Diamonds!

Ka
Review №6

I brought several rings to be resized and then a week later my antique engagement ring band broke in half. The engagement ring needed to be restored. Everyone was so nice and friendly. The quality of the work is spectacular! I cant stop looking at my engagement ring. I have worn each of the resized rings as well. The quality of the work is wonderful!

Sa
Review №7

Brought my ring to be repaired and they did a great job! Explained everything to me and was very helpful. Store is gorgeous and staff is great!

Me
Review №8

Beautiful jewelry! Owners are very sweet and helpful.

El
Review №9

I am so happy I chose to purchase an exclusive custom designed engagement ring from Nehmat and Charbel. They made everything for me so much more simple and catered to my requests and ideas. I recommend anyone interested in buying, designing and purchasing a custom made ring, to go see them. I can see myself and my family Purchasing many different pieces from them for a long time. Thank you so much to them..

Jo
Review №10

They are amazing here! So kind and attentive to each of their customers... they make you feel like you are the only person in the world when you are there. The quality and attention to their work is stunning. It was the perfect choice for my engagment ring and we will definitely be going back for future business.During the pandemic, I also appreciate all of the precautions they are taking - temp scan and hand sanitizer when entering the shop.

Lo
Review №11

This is the second purchase Ive made with Princess Diamonds, the first an opal ring and the second an engagement ring for my now fiance. The owners are incredibly knowledgeable and make you feel very comfortable. They listen to your thoughts around what you want, while also politely advising you based their years of experience. I trust them with every jewelry purchase I will make in the future. Highly recommend!

Se
Review №12

They are the nicest family and do top-notch work on fine jewelry. They have always given me great advice on how to take care of my ring and keep it looking beautiful. I trust them implicitly. Highly recommend this wonderful family business!

Ca
Review №13

Charbel was amazing to work with. He helped bring my vision of the redesign of my wedding band and engagement ring to life. I couldn’t have been more happy with the end results. He was able to reuse all of my diamonds from my original peice and make a beautiful new design. He was efficient and turn around was quick as well as price was far more reasonable priced than most of you name brand jewlers. Quality of work superceeds any work I have ever had done at any of the name brand jewlers.

Be
Review №14

An amazing store with very talented staff, they fixed my wedding band and engagement ring and it came out so beautiful!

Ab
Review №15

It was a pleasure working with them. Very fair and knowledgeable. Extremely covid safe inside, they are taking all the right precautions. Princess diamonds went above and beyond for me. I will be going back when in need my wedding bands. Thank you

Ro
Review №16

They are wonderful people. Very trustworthy. I drive over 30 min to have them work on my jewelry. They are reasonably priced and do great work!

St
Review №17

I had such a wonderful experience at Princess Diamonds. I will only go there from now on for any of my jewelry purchases.

as
Review №18

Nehmat and Charbel have been amazing. Went in to re-do an engagement ring and Charbel’s work is just amazing. He pays close attention to detail and makes sure everything is perfect before it is ready to pick up. I can tell how much time and effort went into my ring and matching band. Nehmat is awesome and so patient whenever I go in to look for potential bands to add to my engagement and wedding band. I have found my forever jeweler and will be going to them for everything. I cannot recommend them enough!

Bl
Review №19

Highest quality craftsmanship. Excellent value. Not your typical “Jeweler”... six stars better suits the service, technology, and quality that comes from this family run business.

La
Review №20

Wonderful service! They repaired, cleaned, and polished my rings and they look like new! Charbel custom made my engagement and wedding rings. He gives amazing attention to detail!

Sh
Review №21

Beyond excited for the way my custom piece came out. Every detail was incredible. My wife is crazy in love with the end result. One of the best purchases I’ve ever made. Will be back for sure!

Ja
Review №22

My wife and I have bought all of our jewelry here for the past few years and we do not plan on going anywhere else. The staff is very friendly and knowledgeable and their work on custom jewelry is amazing. Their prices and product quality are second to none. I always feel like Im getting a great deal here. I highly recommend Princess Diamonds to everyone.

Ja
Review №23

Their custom work is beyond belief. The attention to detail exceeded my expectations. Ive never seen a store that makes and repairs jewelry on-site, in front of the customers. You can literally see the jewelers workshop in the front of the store. I highly recommend this place for jewelry, repairs, or custom jobs.

Za
Review №24

I have had the pleasure of doing business with the owner two times now. He made an amazing engagement ring for my fiance a while back, and she and anyone who sees it cant stop saying how beautiful it is. I wentback to him for my wifes first mothers day as a new mom to have a necklace made to match, once again an amazing job and customer service also. Highly recommended 👌 to anyone looking for a beautiful piece for a loved one to have forever.

Pa
Review №25

Truly an amazing store and experience. Their beautiful jewelry and outstanding service make it a joy to shop here. I always feel like Im their only customer!

Ch
Review №26

Highly recommend this place! I had issues at another jewelry store trying to size my wedding ring, and they caused damage to my ring, and size was never what I ordered. Long story short.... I was discouraged and was not wearing my wedding ring.I heard about princess diamond and I am so thankful!People here are great! I took my rings here to get re-sized. They really know what they are doing, my rings fit great! They gave me great advice about options to fix my ring and make it stronger. I wish I came here 2 years ago instead of dealing with the place I purchased my diamond! I will always go here for now on!

Ad
Review №27

Hands down the best service and quality youll find in New England. I travel from Portland, ME to do business here because the local jewelers cant offer what they do. I had a custom engagement ring and both of our wedding bands made here and couldnt be happier. No one in our area would have given me what I was looking for. Top Notch.

To
Review №28

I cannot recommend Charbel enough to anyone considering him and/or Princess Diamonds. I ended up finding him through a friend who recommended him after I had trouble swallowing the price of an engagement ring and wedding band from a large chain diamond store.Im thousands of miles away but Charbel gave me the confidence to go through him nonetheless. He gave me a great price that literally saved me thousands and made a custom engagement and wedding band exactly to my specifications, and made the whole process very easy.What I especially appreciate about Charbel is that he stands by what he makes. He knew exactly what kind of stone we were looking for and was extremely picky about getting the perfect one. In the end, it took a little while to find it but boy, was it worth it. He absolutely knocked it out of the park. Im floored by how pretty it is. Well done Charbel!

To
Review №29

I had the most amazing experience working with Charbel and his team. What I loved most was that he listened to me, took his time understanding my dream vision, kindly gave honest feedback and then created the most amazing and gorgeous ring. Throughout the process of creation and design he kept in touch and didnt rush me or the process. I will only work with Charbel moving forward with all my jewelry needs/ideas/designs and cant recommend him enough.

Em
Review №30

Had a wonderful experience. Treated like family and received tremendous service and attention. Would highly recommend.

Ju
Review №31

I came to Princess Diamonds with a loose stone and an engagement ring. Within 30 minutes, they had set the stone and finished the ring beautifully. I cant stress enough how helpful and considerate everyone was there. If you any sort of jewelry to repair or finish, go there!

Li
Review №32

Very friendly staff and excellent service. they restored my grandmother ring that was 90 years old and totally destroyed. thank you so much for bringing my heirloom back to life.

Sa
Review №33

I love this place, they are super professional and welcoming! They always provide us with great service in a timely matter! Would highly recommend

al
Review №34

Great experience at Princess Diamond, best customer service and prices are unbeatable. I got my wife her favorite ring, earrings and a rolex, made my proposal unforgettable. I highly recommend this place.

Mi
Review №35

They beautifully updated my great grandmothers ring. We added sapphires and cleaned up the diamond back to a beautiful shine. Most importantly I proposed and she said yes.

Li
Review №36

My 25th wedding anniversary is next month and I needed help with designing a new wedding band for my husband. Charbel and his beautiful wife helped me design the most beautiful band. They were pleasant, professional and the band came out amazing!!! They will be my jewelers from this point on!! Thank you so much!!!!

Kr
Review №37

I was a walk-in and brought my family heirloom engagement ring into the store to get sized and appraised and they look me right away! Not only did they do everything in less than 1.5 hours, I was able to watch and they walked me through the whole process. The new store is beautiful, the customer service is top notch, and I would trust them with any of my jewelry! We will 100% be going back to Princess Diamonds for all of our jewelry from now on.

Ma
Review №38

The service at Princess Diamonds is exceptional. Charbel and Nehmat are the most amazing and kindest people to work with. Their knowledge about jewelry is astonishing. My wife and I recently went to the store with some of her old rings looking to do something with them and they pointed us in the direction that was best suited for us. Other jewelers would have pointed you in the direction of something that benefited them and not the customer. I highly recommend them to anyone looking for jewelry.

Ch
Review №39

I love this jewelry store! The sales staff are so knowledgeable and helpful. Sharbel did a fabulous job repairing and resizing my engagement and wedding rings. He suggested a few creative changes that truly enhanced the beauty of these rings. I sit here now and marvel at how beautifully transformed they are! A wonderful experience and a repeat customer for sure!

Ra
Review №40

Charbel at Princess Diamonds used my original engagement ring and remade it into a custom ring adding my grandmother’s diamond. Absolutely incredible work, would never trust anyone else! Couldn’t be happier, thank you!

je
Review №41

I wish I could give them 100 Stars. Charbel makes the impossible, possible. If you imagine it, he can create it. There are no words to describe the amazing job he does with jewelry. He is definitely the jewelry guru. If you are looking for a jeweler look no more. He is an honest jeweler and does everything in the store. You are able to sit in front of Charbels work bench and watch him repair or make your jewelry. It gave me a piece of mind and I gained his trust. The staff is so friendly, knowledgeable and always ready to assist from the moment any customer walks in the door. I highly, HIGHLY recommend Princess Diamonds.

Ma
Review №42

Wonderful service and great people! They did an amazing job restoring my great great grandmothers ring.

Ow
Review №43

Purchased a genuine second hand Omega watch. It was in mint condition and even though there were no papers and it may not have been what Nehmat was hoping for in price she looked after me well. Very happy client indeed! Nehmat is very trustworthy.

Re
Review №44

I got a ring resized here and they did an amazing job! They told me it would take 3-5 days but I got my ring back within 2 days! Thanks guys!

Br
Review №45

This place is incredible. We have found our family jeweler.

St
Review №46

Princess diamonds is the best of the best. They truly care about you and treat you like family. I will never go anywhere else- great timely service, beautiful jewlery, and perfect custom designs- love my jewelry and love them!!.

ji
Review №47

I can not recommend princess diamond highly enough. If I could give them a 10 I would.Over the past year my son has purchased his engagement diamond. We did our research and when we worked with Charbelle he was able to obtain a beautiful diamond with all my sons specifications at a reasonable fair costI have bought a beautiful one of a kind original piece the owner made and have redone my wedding ring and band to update it.Charbelle is a talented designer and is very knowledgeable.In addition my husband has bought me beautiful presents under the direction of the owner and his wife.With all these interactions the owners charbelle and his wife have been knowledgeable, fair , friendly and consistently demonstrates great customer serviceIn fact my husband had some coins that he wanted to turn into jewelry and went to princess diamond. The owner recommended to not use the coins as it would be expensive and I wouldn’t like. Charbelle is unfailingly honest at the expense of a sale which we appreciated.If you are looking for jewelry this jewelers is not to be missed and you will also enjoy the shopping experienceJ

Ma
Review №48

Best Jeweler best setter and if you want something special hand made and designed go to this place.

Ch
Review №49

I randomly walked into Princess Diamonds one day several years ago and Ive never gone to another jeweler since. Charbel is incredibly talented and his wife and team provide great customer service.Charbel custom crafted the engagement ring I gave to my then fiance and its an exceptionally exquisite work of art. It looks just as good today as it did when it was made.My mother had an antique ring from her Grandmother that was broken and in rough shape. Charbel made it brand new for us and its now a priceless family heirloom.For our wedding my wife and I both got our wedding bands from them. They were able to build a custom matching band for her engagement ring and I couldnt be happier with mine.Princess Diamonds deserves the perfect 5.0 rating that theyve accumulated.

Ni
Review №50

Charbel and Negmat are such a great team. Charbel made my engagement ring for my fiancé and I could not be happier with it. It’s beautiful and so fitting for me. The shop is clean and always all the staff are very friendly and accommodating. I couldn’t ask for better service. Thanks again Princess Diamonds!

Fo
Review №51

I cannot speak highly enough about Charbel and the team at Princess Diamonds. Charbel put in the time and effort to both educate me about diamonds in general, while also listening to what I wanted and customizing his recommendations to fit my needs. The ring him and his team helped us design was absolutely beautiful and exactly what I (but more specifically my fiancé) was looking for. I would definitely recommend them to anyone looking to purchase a wedding ring.

Mi
Review №52

Wonderful people, great craftsmanship, unbelievable service.

Ry
Review №53

Best jeweler in MassachusettsGreat and very warm and accommodatingOwner and staff

ma
Review №54

My family and I will never go anywhere else. They are truly amazing.

Do
Review №55

Princess Diamonds is a hidden gem...a Spectacular custom Jeweler with a craftsmans hand and an eye for artistry. Not only is this the right place to buy quality diamonds and colored stones of real value at very fair prices...their work room and design staff members can craft almost anything you can dream up including using or trading up your own treasured Jewelery pieces which can be transformed into wearable art. Traditional, modern in varied Karats of Gold and platinum they have the modern tools and resources along with years of old world methods of precious metal smithing and stone setting. A pleasant discovery in world full of ordinary mass produced Jewelry. Meet with their talented goldsmith and really get a trusted artful opinion on what to do next with your family heirlooms or create something totally from your imagination and make it into a reality. We know we will be back for other pieces and recommending our friends....so pleased with the end results beyond expectations.....round cut or pear shaped these rocks dont lose their shape...were never truer when in the hands of Princess Diamonds! A+

Ne
Review №56

My wife loved a ring over princess Instagram account. We emailed them and the items was delivered exactly as described and shown! for sure we will shop again.

Jo
Review №57

My fiance and I recently purchased an engagement ring from Princess Jewlers. My experience from start to finish was 5 star, from the expertise and depth if knowledge to the way the owner Nahmat, worked tirelessly to find an amazing ring within my budget. The expertise craftsmanship and custom designs by the easy to work with jeweler Chabel are exquisite and the quality is far superior to the rings Ive tried on at other jewlers. The team at Princess Jewlers made the experience one we are more than pleased with. They also seized my ring for free and it was available for pick up the next day. Overall a great buying experience, we are return customers for sure! If you want a special piece that is budget friendly and exceptional quality try here first.

Si
Review №58

Great guy and a straight forward man 💪

El
Review №59

My fiancé got my ring from Princess Jewelers, and had it custom made by Charbel. The ring is absolutely stunning and perfect, and I am so amazed by Charbel’s work. Every little detail was thought through, from “splitting” the prongs on the main diamond, to the way the small diamonds on the band are set. Not only is the ring gorgeous, but my fiancé said Charbel was great to work with, and super helpful in guiding him through the process of picking out the perfect ring. We will definitely be back for future jewelry needs! Thank you!

La
Review №60

Beautiful designs and outstanding quality of service.

Za
Review №61

A truly exceptional and unique experience shopping for diamonds. Charbel and staff are friendly, and he is exceptionally knowledgeable and helpful in all regards. As one of the very few GIA certified Graduate Gemogists in the area, he really does know his stuff and was open to giving me education about diamonds before my purchases. He has great prices, and, most importantly, will tell you the truth about the diamonds you are purchasing that many other jewelers will not. Spent nearly a month shopping all over the Boston area, went to 9 different jewelers and high end retailers, and in the end it wasnt even close; Charbels selection, prices, honesty, and very low pressure in-store experience was without equal. He can also do incredible custom work with the impressive studio he has in the back. I highly recommend Charbel and Princess Diamonds based on my experience with them last month.

Ca
Review №62

I’ve been to Princess Jewelers a few times to have my e-ring resized. Overall I feel the team at Princess Jewelers is very professional and knowledgeable in their work. I really appreciate the time and patience they spent with me and the excellent services they provided.Originally, my ring was too big so I went to Princess Jewelers in January to have it sized down to a 5.5. Some people have smooth, straight fingers and some people have knobby fingers where their finger knuckles are more pronounced. I am in the latter group.Because the stone is an emerald and not as hard as a diamond, I feel it is in the best interest of the stone to remove my ring on a daily basis. As the months went by, I found that my daily routine of putting the ring on in the mornings and taking it off at night became more and more challenging. In the beginning, I would twist it around the knuckle in order to remove the ring but I think this method caused my finger to swell up. Then I resorted to using soap and/or coconut oil each time I wanted to remove the ring and would painstakingly wiggle it around the knuckle rather than twist it (I am told Windex works too). Some evenings I was unable to remove the ring at all so I left it on overnight. Finally I gave up and stopped wearing the ring altogether.After having the ring at a size 5.5 for six months, I decided it would make sense for me to resize it up to a 6, also figuring that my ring size is going to swell up in the summer heat. So I revisited Princess Jewelers, expressed my concerns, and was re-measured as 5.5. The rep explained that a size six might be too big but if that’s what I want, then I should consider having beads installed to help prevent the ring from spinning around the smaller part of my finger. Beads look like tiny spherical prongs made with a metal that matches the band and are attached to the inside the ring – they help keep the ring centered on the finger. I agreed to have my ring resized to a 6 with medium-sized beads installed.A couple days later I picked my ring up. The beads looked very well-crafted and the ring sparkled like new. The ring felt tight as I struggled to get it onto my finger but I thought that my finger was probably just swollen after walking half a mile in the heat.Later that evening, I was unable to remove my ring. I was told that the beads wouldn’t really affect the fit around the knuckle but in my case they did. My finger swelled up more than it had any other time before and my usual ring removal tactics were failing me; the beads made twisting painful. My mom suggested Preparation H (cringe) and my sister found a floss trick online that sounded promising. Worst case scenario would be if the swelling got so tight that I’d need to have the ring cut off, so I decided to leave it be and gave my finger a week for the swelling to go down. After a week, I managed to remove the ring with great difficulty.Disheartened, I returned to Princess Jewelers, explained my concerns, and asked if it would be possible to file down the beads a bit. The rep consulted the jeweler and told me that they would need to remove the medium-sized beads and install smaller ones. I decided to just have the beads removed and mentioned that I may consider smaller beads at a later date. The rep explained that I just need to be careful not to have too much work done on the ring too frequently because it does stress the white gold metal which then needs to be replated in rhodium each time, which is a costly process. That is very good information to know.Now my ring is a size six, no beads, and I am very pleased with it. I wouldnt change a thing. Thank you so much! Again, I really do appreciate the time and patience that Princess Jewelers had extended to me. An overall positive experience.

Ne
Review №63

Amazing experience and outstanding staff

Br
Review №64

The best jewelry Ive found in Massachusetts! The staff is incredibly perfect, they have helped me find what I wanted and wanted. 100% RECOMMENDED

Information
100 Photos
64 Comments
5 Rating
  • Address:209 Cambridge St, Burlington, MA 01803, United States
  • Site:http://www.princessdiamonds.net/
  • Phone:+1 781-362-4767
Categories
  • Diamond dealer
  • Jewelry store
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry engraver
  • Jewelry repair service
  • Watch repair service
Working hours
  • Monday:Closed
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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