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KarMart USA Superstores
660 Auto Blvd, Burlington, WA 98233, United States
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KarMart USA Superstores
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Sc
Review №1

Fantastic selection. Large complex of several dealerships, either a cooperative confederation, or under a single ownership. Not sure which. They share resources, and inventory. Tery convenient freeway access.

RV
Review №2

(Not Recommended). From the moment we stepped in, the man who helped us judged our ability to purchase the car we requested to view. I am in the military and my wife is a real estate investor who buys and flips multiple properties per year cash. That shouldnt matter, but based on wearing casual clothing and driving by in a loaner from the dealer where my actual car was being serviced at, the employee acted indifferently when we requested to view the car. This is very different from the treatment one would expect at any car dealership where people are eager to show features, open the car, and test drive. Instead, he watched us stare through the window of the car for a while, and we asked to view inside, only then, he went and got the keys to open it. Once we asked to turn it on to hear the engine, he said yes but wait, and allowed us once he got in. He didnt explain anything about the car, just looked at his phone and didnt pay attention to us. It seemed as if he thought I would take the car (note my wife was still outside and I wouldnt leave her). He said since its a special car he wouldnt let me drive it unless I liked the price. Honestly, this was inappropriate judgment, and horrible treatment, and I could have bought the car cash, but prefer to go to another dealer who will take care of my questions and show me the car as expected. Anyone buying a dodge hellcat, would want to see the car, hear the engine, and drive before purchasing, and we were very professional with all our conversations.

Ro
Review №3

After going to Greg Riordans in Marysville and souring the taste of dealerships working on my vehicles my wife brought our Dodge into this kar mart and had excellent service from the front desk all the way back to the maintenance theyre warm welcoming and very very kind to my daughter and during our maintenance they did not try to sell us a vehicle unlike Greg reardon of Marysville I highly recommended them For any of your service needs they also beat the price of there competitor for the maintenance that was performed I can say this I will be buy my next truck from the

Ba
Review №4

Bought a new 2021 pacifica worth 50k. Drove over an hour because they were the only ones that had that model in stock. When you spend that much money you would expect at least decent service. I will say the ladys running the insurance service were very nice. We spent most of our time with them when we already had insurance and let them know multiple times. We never got to look at the vehicle until we signed paper work. Which weve never done before. Once we got the keys the whole car was dirty inside and out. Also the gas tank was empty. When we asked if we could get a full tank since we drove an hour to get this car the guy helping said only if you give me a 5 star review. Lol what a joke of a dealership.

Me
Review №5

Bought a used Jeep Wrangler from them and trusted that they were honest about anything wrong. We were wrong to trust. So many relates needed that were not disclosed to use that we have had to have fixed. Repairs that should’ve been caught and fixed during their used car inspection. I would not recommend buying a used car from them.

Ju
Review №6

Found the vehicle I wanted in their lot, and Joevanni helped me out a lot. Im from Bellevue area and drove all the way to Burlington because they had a dodge challenger I was VERY interested in. And through a few discussions was able to get into the Dodge Challenger that I wanted at the price range I was looking for. great help would recommend to anyone in northern Washington area. the only thing I didnt like is that they didnt fill up gas(car only had 16miles range left on it) and the tires PSI was at 26 on one tire and 28 on two tires which they didnt even fill up air, when the vehicle was showing tire PSI when you start the car up. It may be my fault for assuming they woulda done it for me but after I signed the documents and got into the car and saw they didnt do anything I was kind of irritated.

An
Review №7

Danielle ( the lady at the service ice desk) is really pretty amazing. She rememberd me ( or at least put on a good show) from 2 yrs ago! Super nice, very helpful! Thank you! The people are why Ive bought my last 2 cars from KarMart.

Se
Review №8

We had the best experience here!!! Greg Moore was our salesman and he not only found us THE PERFECT truck we had been looking for, but negotiated our price WELL. Right what we needed. We were happy to give them our business and I look forward to referring business in the future to them!

Ga
Review №9

I had a no pressure experience. Kirsten was nice. I looked at a handful of cars. She had to go to other lots to grab them. Felt kinda bad but she did it with a smile.

Mi
Review №10

It was fine go in find what I wanted and get just as fast in this heat just wanted a cooler place which is my truck

To
Review №11

Great friendly services at a great price! Will be back!! Thank you

Mi
Review №12

Did subcontractor work for them for 4 plus years. New used manager guy takes over, refused to talk to me, ignored all calls and emails. They wont respond to the fact they owe me THOUSANDS OF DOLLARS. I was replaced, but never spoken too about it, or even told I was no longer needed. Just intentionally ignored. Because thats how COWARDS DO BUSINESS. From the pictures... it looks like they brought in an illegal paint booth. Also notice all the yellow drums... Dept of Ecology has been notified.

Ja
Review №13

Bought our 4th vehicle from the KarMart family. Always a pleasure to work with. My husband with our salesperson Alissa

La
Review №14

Very helpful in car repairOffered loaner car for the day. Received a 3 year old car. Better than sitting in waiting room for 6 or 7 hours. Purchased new truck there a few years ago. Great dealership!!

re
Review №15

I bought a used car. And i love it

Am
Review №16

Adam is the Best service guy ever always helpful answer my question always looking out for me I feel ,,,Its nice because I feel like he has my best interest,,,

Al
Review №17

Brought my Fiat for service: very friendly staff

La
Review №18

Great staff, I highly recommend!

Bo
Review №19

The very best VW CAR DEALER. WASHINGTON STATE.

Jo
Review №20

I had a great experience with my Dealer Andrew. He was perfessional and friendly. Thank you for contacting me! I think I will be very happy with my new Honda Civic. Thank you, Andrew!

Ni
Review №21

Danielle at VW is always so friendly and helpful! Great communication and customer service

Na
Review №22

David was amazing! Made us feel much richer than we are. Outstanding customer service, he really bent over backwards to help us! We had no plans of buying a car today just looking, but we quickly realized we didnt want to go anywhere and deal with anyone other than him. Highly recommend!

As
Review №23

Andrew Medina and Tyree were super helpful! Made my experience enjoyable and easy while purchasing my first brand new car! Highly recommend seeing them if youre looking to purchase a vehicle

Jo
Review №24

My sales process went very smooth working with Andrew he helped me negotiate more than fair price and looked out for my best interest also Ive been getting service done here for the last 5 years!

Wi
Review №25

Thank you very much to Jonathon Short for spending 8-9 hours with me, my wife and our screaming baby to make sure we got the right car for our family, and thank you very much Doug for spending the time after closing to go over all of the vehicles features. It was a long day but I still had a lot of fun testing out some of the functions on the interior as well as the follow and lane departure features. We are loving our new Volkswagen Jetta. I got a great price compared to some other dealerships in my area and feel good about knowing my vehicle servicing will be in great hands.

Tr
Review №26

I took my 2004 BMW here looking for a truck. They did not show me any trucks. They did show me a jeep an one really small Nissan Sentra. I took the jeep thinking I was getting a new jeep but instead They sold me a one year old jeep renegade with over a 100 miles on it. The display also had more then 300hrs of run time on the jeep on top on it all the jeep was missing floor mats an information for the registration. You dont get registrations you get a copy. I got pulled over the day I purchased it an was told by to state patrol that it is not a valid copy of my registration. Not only did they sell the jeep to me they sold it to me before they cleaned it to me. They lied to me an told me I got to pick a color an what not but they did not show me any. As soon as I left KarMart I had to go to les schwab to get three of the four tires fixed an still have tire problems among other things. I took it back to them the next day an they told me they cant help me. So all in all this is not a place to get anything done or to buy a vehicle. They dont back any of there products they sell or have them up to date on the maintenance. Anything they say is a lie never going there ever again.

Ma
Review №27

Everyone here is so nice. They dont push extra services on you. Comfy waiting area with coffee!

Ma
Review №28

We worked with Chase Myers in May of 2019. Chase was completely understanding to a specialized injury that I have. He really went the distance to listen to our needs and provide us with everything that we could have asked for. We truly had a fair and wonderful experience. I would highly recommend. Ask for Chase Myers!!!

Je
Review №29

Great experience!! Thank you Jim Draper for making the process extremely easy and finding something in my price range. I love mt new 2020 VW Jetta! I highly recommend KarMart

Tr
Review №30

Such a great experience! Hooked us up with a CPO VW Passat!

St
Review №31

Sam and Susan were wonderful! I had only had my previous car for a year and so like most, I was upside down on my loan. My car was a great little car, but just a too small for my needs. I wanted something with a few more bells and whistles and would give me more space for my family. They quickly and easily got me into a brand new Jeep Compass and I LOVE it. They worked with me on getting out of my current loan, into a much nicer vehicle for only dollars more a month payment-wise. I couldnt be happier with my experience and will go with KarMart every time I buy a new car in the future. Thank you Sam and Susan for all your hard work!

Pa
Review №32

Yes my sister liked it here. And she BOUGHT what she wanted here for. A vehicle. I hope it lasts a good long time for HER. Happy Thanksgiving everyone!!...

Li
Review №33

Friendly staff, answered all our questions knowledgeably. Wed definitely go back!

Aj
Review №34

The sales person name Ruben lets you drive hour & half when you get there they tell you they are making a deal Already so thanks for the call and text before I drive a hour & half and the manager name Jason you could at least act more consern never coming back there to buy

Mc
Review №35

If you need to get your car fixed, TAKE IT HERE! Seriously– these guys are the best! Melissa and the service department people worked really, really hard with the warranty company to get our repairs covered so we could get our Jeep fixed. I really appreciate their help, and you will too! Ive never had a better experience with a service center, and Ill be coming back to buy my next car here for sure. Thanks again, guys!

Er
Review №36

Pretty average dealer, which isnt saying much given how bad dealers are in general. My used vehicle purchase was low pressure, but thats probably because I overpaid and then I found several undisclosed modifications from the vehicle, some of which were illegal in Washington.Talked to someone after the fact who used to work here and they said they had to leave with how toxic the culture was with fleecing customers and cutting corners. Take your business elsewhere.

Mi
Review №37

Their service manager Caleb is awesome!!!

Ch
Review №38

I visited the service department and I could not have asked for a more pleasant experience. I think it was the service rep more than anything. She was full of smiles and just very nice. But that goes a long ways in customer service!!

Ma
Review №39

The mechanics have always taken good care of my car and given me good service.

Ke
Review №40

My significant other got the new jeep gladiator rubicon for me . . . for her birthday here...hahaa

St
Review №41

Adam in service and Mike in repair provide great customer service and give clear explanations.

Pe
Review №42

Mitsubishi services excellent! Nice sales folks too!

Jo
Review №43

Bought a used Chevy. Good price, Chris was awesome to work with.

Sh
Review №44

They say bad credit loans. Not truly the case. Make sure you have bank statements for three months or you’ll get denied and a bonus hard inquiry on your credit report. I even offered a 50% down payment. They lost my business. I’ll just buy a car for $15,000 elsewhere and outright. Their loss.

Ca
Review №45

Love their service department Calebs a great manager. Parts department is great to. Been coming here for 18 years. Theyve always taking good care of my Dodge Dakoda!!!

S
Review №46

Fantastic employees. Had a great car buying experience. Highly recommend.

Mo
Review №47

Theyve helped us and given us great service.

Er
Review №48

If you want an honest salesperson, Go see a Faley! They are knowledgeable and will advocate the best deal for you! Very happy with my experience!

Ka
Review №49

Awesome to work with!! From start to finish. Bought a brand new 2017 Touareg.

Ti
Review №50

Exceptional service and staff.

im
Review №51

Typical used car dealer trying to pressure you into something you dont want and paying a price you cant afford. Glad we left and bought our Jeep at the dealer in Oak Harbor. My wife got all the options she wanted for a 5k cheaper than KarMart. Would not reccomend shy people or first time car buyers here as they will put you in something you probably cant afford. Do your research!

He
Review №52

Thanks for helping me getting my New car

Gr
Review №53

Friendly and willing to help find a good vehicle.

Sh
Review №54

Had my car serviced in a timely manner.

Mi
Review №55

Promised price match on a jeep when we got there and said they could do dealer swap for free. Sat down to get the numbers they were 13000 higher and wouldnt address it then talked my fiance into filling out a credit app said they wouldnt run and did. Walked out will never go back

Tr
Review №56

Sales lies, service says things they dont honor, management doesnt care, finance was the worst. Try sims at least there honest.

Da
Review №57

Nice, but expensive. Sales people friendly.

Li
Review №58

Great place to buy a car. Nice salesmen

Do
Review №59

First off, I have bought a 2018 Chevy Cruze from Chevy! Go check out my review ! So me and my girlfriend went in to purchase a jeep! So we put money down and they ended up changing the 6.7 rate to 14 cause they messed up on the paperwork to the bank, and they finally dropped it back to what is should have + 16$ , but after the whole hassle and dealing with Jake the Snake we got a full refund they literally took 1 and a half weeks to refund our money made us come back repeatedly only to tell us the accounting went home and couldnt cut the check, it took 3 attempts ! We will be gladly taking our money money back to Chevy in anacortes

Do
Review №60

Our family has bought six autos so far, have not had any problems.

JJ
Review №61

Changing my previous review after allowing me to believe I was approved for this vehicle and coming all the way from olympia to provide employment verification which I have plenty of income and telling me no need to bring another vehicle they leave me and my wife and 4 year old stranded here and still havnt recieved my down payment back. These are horrible people stay away from karmart if u know whats good for you every one else seemed half way decent however their finance manager was a rude idiot he just cost them atleast 15000 considering I was trying to show him my investment account to purchase the car out right. Not the car I returned in since it was a jalopy they tried pawning off on me. I was going to offer on another vehicle nope he didnt want to see it. Until they get rid of him I wont be back.

To
Review №62

Friendly service and they didnt try to sell me something I didnt need

Jo
Review №63

Bought a Dogde Durango 2017

ch
Review №64

Ok I am not big on posting. But. Shuttle service to and from do your car can be serviced? Yes please!

Da
Review №65

Super pushy salesman. Calling nonstop, multiple times a day, with vehicles that we werent interested in. Then he found my wifes Facebook and started messeging her there without permission.

Ja
Review №66

Mark Boss is the best, knowledge, friendly and not pushy.

Jo
Review №67

Go see Dave, hes the best.

St
Review №68

Sales man was prompt and courteous.

Th
Review №69

Great service wonderful salespeople

Na
Review №70

The staff is really nice and helpful. Although I didnt find a car I was looking for, I would still recommend Karmart!

Jo
Review №71

Great place to buy a truck, or get one serviced! treated me right.

Br
Review №72

High pressure sales tactics.Tell you anything to get you on the lot. Not 100% guaranteed approval. Score of 620. Couldnt get a financing on a car under 10 thousand but could get me into new car. Commission baised.after telling them I did not want to work with them they ran mine and my wifes credit 5 more hard checks

Ma
Review №73

High pressure sales. Salesman was rude

Mi
Review №74

Very friendly sales staff...and offers a great opportunity to shop around for various vehicles

De
Review №75

Love the crew. Got an oil.change.

Ge
Review №76

Everyone who worked there was very friendly and helpful

St
Review №77

Sean Connor is the man. Thanks Karmart! Experience was low pressure. Car price was fair.

Mr
Review №78

Car-Mart vehicles are overpriced for for very little value if you ever see yourself going to Car-Mart keep driving

Co
Review №79

Greatest place to bring your car

WT
Review №80

Good selection

Tr
Review №81

Best service department around!

Ya
Review №82

Best dealer in Skagit

Jo
Review №83

Dont like high pressure sales

Da
Review №84

1/2 the store was empty

Am
Review №85

We bought a vehicle from them and were blind to all the extra fees and now are way to far upside down to do anything.

Ad
Review №86

Sales guy was helpful

Ji
Review №87

Got the deal I wanted, friendly staff.

La
Review №88

Thank you for the job that you did to went on and above from your service. And staff

Co
Review №89

They are crooks, I worked with Jason and they had me sign papers I didn’t fully understand what I was signing, now I’m stuck on a loan payment with someone that I don’t want to be on and they won’t figure out a way to get me off, DO NOT BUY FROM THEM. Worst experience Iv ever had in my entire life.

Ai
Review №90

Great staff!!

Br
Review №91

Had an awesome experience

Pa
Review №92

Clean, easy access.

Be
Review №93

Love these guys

ni
Review №94

Tried to get a new car

ri
Review №95

Great job

Ri
Review №96

Good deal .

Ju
Review №97

Not bad

Jo
Review №98

Super rude disrespectful

NY
Review №99

Rip off artist

St
Review №100

Seem to be very high pressure for a sale.

Information
54 Photos
100 Comments
3.9 Rating
  • Address:660 Auto Blvd, Burlington, WA 98233, United States
  • Site:http://www.karmart.com/
  • Phone:+1 800-718-5174
Categories
  • Car dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:9AM–6:30PM
  • Wednesday:9AM–6:30PM
  • Thursday:9AM–6:30PM
  • Friday:9AM–6:30PM
  • Saturday:9AM–6:30PM
  • Sunday:9AM–6:30PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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