I recently purchased a car from I-5 Autos and the process was seamless and the experience was the best I have ever had. Duane is amazing and made the entire process effortless on my part. He truly went to bat and found the best possible price and finance option available to match my needs.I really appreciate the high level of customer service and the amount of knowledge from both the Sales and Finance Teams.I am really excited about the extras that came with my purchase such as the warranty, roadside assistance, and maintenance package...not to mention the free oil changes.The inventory is very attractive and I drove away the same day in the best car I have owned. I recommend I-5 Autos to anyone looking to buy a car.I am a Forever-Customer... give them a call or stop by they are the best possible dealership in the State.Thank you I-5 Autos for making the car buying experience impeccable!I have dealt with a few dealerships in my day and the

I am very happy with my purchase. I got a great deal and the process was smooth. They were willing to work with me on the price and I walked away with a full tank of gas and a new car. Mike was excellent and was up front and knowable. If you need a new car at a great price, this is the place! Its worth the drive from Seattle. The people and place is laid back!

Mike was really helpful. I am highly satisfied with the service here. Walked in and left with a car. I would recommend this dealership to first time buyers or anyone thats looking for a good car. They were honest and upfront about everything. They were 100% transparent. Again, friendly staff, and worth a visit. Thank you.

We were in a car accident and our car was totaled. We needed a car that was safe, reliable and affordable. I-5 autos helped us find a car we loved, felt safe in and could afford. The staff was friendly and more than willing to work with our budget. After terrible buying experiences in the past, it was refreshing to work with a business who treated us well and respected our time. Great place and trustworthy.

The people that work are amazing! I went in looking for a family car that was affordable I walked out with an amazing deal and such an affordable monthly payment. I would recommend this place to every one that i talk to and already have told all my family that they should go and try here. They had worked out a amazing deal in 2 hours I didnt expect to get a car today let alone one not from the 90s. I am so grateful it was wonderful service and customer care. I am recommending that if you are looking for a vehicle this is the place to go they had a VARIETY of vehicles options.

Mike and Trina were incredible sales people to work with! They provided all the information we needed to make a great decision without any pressure or drama. Lots of great trucks to choose from too. Its the kind of place I felt comfortable enough Ill drop back by and say hi while the oil gets changed using their free one-year service plan. Kyle and Bill made the finance and paperwork process just as drama-free as the sales process. They shot straight and we reached fair deal in the shortest time Ive ever experienced. By all means make this your first stop when looking for your next car.

Decided to pop into the lot at I-5 yesterday to look at a few trucks and we immediately felt comfortable with Duane and Trina. They were NOT pushy whatsoever and helped us find the perfect truck for our family. They gave us a great deal on our trade in and we walked out with a great truck! Thanks so much I5! I would recommend them to all my friends and family!

Mike and Trina were very helpful and easy to work with. The process was pretty easy and relaxed. Really big fan of the hot chocolate machine. Not a sketchy used car lot, as theyre owned by Foothill Toyota here in Burlington. Financing was competitive and they got us the best rate possible. Would come back again.

It was a pleasure to work with the people at I-5 Autos. From the moment you walk on the lot and are fretted with a high five, to the fantastic coffee. The knowledgeable staff was great with any questions. They took their time and made sure to get me in the best program available. I highly recommend that the next time anyone needs a car they get a high five from I-5 autos!

Super nice and friendly! My car salesman Mike F. was very low pressure and answered all my questions. They even detailed and filled my tank before I left! Such a laid back and welcoming dealership. I couldnt be happier with my car buying experience and my NEW CAR!

Great showroom and location. Although we did not end up buying here, I appreciated the service, honesty and straightforwardness. We were working with a gentleman named Omar, it was his first day. He was well-dressed and extremely polite, he represented their dealer well. We recommend if youre in the market for a vehicle to give I-5 Autos a look-see.

The guys at 1-5 autos are awesome. Mike really went above and beyond in helping us find the perfect vehicle for our family. He made sure I test drove and liked what I was buying. The finance guys worked their magic and got us a great payment. Again thank you mike for taking the time to help us.

My husband and I had a great experience at I-5 Autos today! We were pre-approved over the phone Monday night and Tuesday afternoon we went in and got a great used car that really suits our families needs. While at the dealership, the finance team worked hard together to get us the best interest rate possible and we were very surprised by the outcome! The entire staff was very friendly and didnt once try to sell us on anything more than what we asked for and delivered on what they said they could do for us, not giving any false hope or wasting our time. Overall we had a great experience! The I-5 Auto team is very friendly and professional and we will definitely return for our next vehicle!

So these guys are really amazing here. Mike on the sales team and Micah the manager really made this car buying experience truly special. I purchased a 2014 RAV4 that I got at a really fair price and they went above and beyond to make sure I was happy. I do a lot of work on my own cars and so I got to spend a lot of time inspecting the car and they even got it up on a lift for me to check. Thats what I call customer service. Also, they are true to their word. I live in Auburn and Burlington is 1.5 hours away (3 hrs round trip) and I told them Id like to agree to a price before I drive up. There was no bait and switch (like at some other big name dealerships Ive been to) when I got there and everything went ultra smooth. Would highly recommend buying your next used car at i-5 autos. Ask for Mike!

Worked with Kellie who was amazing and easy to deal with, also very informative and helpful. Micah Lewis was her manager who helped us find a bank who would finance me with a very low down payment. Overall I would say this a great place who Id recommend to anyone. 3/28/17 After bringing our car home we had concerns with the breaks and called I 5 Auto right away, I was told bring the car in and they would take care of it. I brought it to them and the breaks done without any problem, truly a dealership who stands by it customers.

First impression was that they have a clean lot clean cars and friendly staff. Very helpful, informative and not pushy at all. Great price for the truck I wanted and under blue book. Definitely worth driving the hour to come here.

My husband and I had so much fun buying our first car here! Everyone who works here is so sweet (especially Mike and Micah)! They worked so hard to get us the car we really wanted down to something we could afford. 10/10 would recommend to anyone looking to get a car. Oh! And their coffee machine is really awesome. ❤️

Just bought a 2014 Nissan Leaf from Ryan, he was great to deal with and nothing was hidden. First time buying a car with that feeling. I-5 Autos was great and Id use them again if I could.

Thanks Mike. This was probably the best experience we have ever had buying a used car. Pebbles thanks you for being dog friendly! Thanks to everyone for your friendly service and for helping a couple of old people feel very comfortable and confident with our purchase. Happy New Year!

I had a great experience here! Trina was so knowledgeable in helping me find the car I had been searching for. I didnt feel pressured to buy or rushed into anything. On the contrary, she was very patient, personable and honest about each car we looked at and was able to help me accurately assess what would fit my long-term needs as well as my finances. Once I decided on the car I wanted she managed to make sure all of the paper work got done in time for me to head off to work. I really appreciate it and recommend asking for Trina at i-5 autos!

I typically loathe the process of buying a used car. This experience was different though. Trina was great to interact with and Micah went above and beyond to get a deal done. All of the cars of the lot looked highly sought and nice. Next time Im in the market for a used car I-5 Autos will be my preferred and first choice.

Pretty delightful experience ... thank you for being quite helpful, willing to work with our need and price point. Knowledgeable with the car we were looking at, generous with your expertise. Great transaction ~ certainly would come back if/when looking again. Thank you.

All the employees were kind and very respectful to me during my experience purchasing my first car! Thanks so much y’all! I’ll be sure to come back in the future for my next car!

My husband and i got a Malibu from i-5 Autos today and we couldnt be happier. By far the best experience weve ever had buying a car. The staff is incredibly friendly and will do everything in their power to help you out. Our sales person (Mike) helped us find some cars wed be interested in within our price range, he didnt push cars outside our range like most dealerships tend to do. We picked a car we really liked and after some paperwork it didnt seem to work out so he quickly got us into another car for a test drive. When we got back Duane (the awesome finance guy) got to work and did everything he could so we would be able to take the car home for the price we asked for and he delivered. At the end of the day we left with the car we are in love with and its all thanks to the amazing team at i-5 Autos. If youre looking to buy a used car i HIGHLY recommend going through i-5 Autos you will not regret it.

I went to I-5 Autos on its opening day! I walked out with an amazing Subaru. Mike Foster was my salesman and he did an incredible job finding me a car that Im pretty sure was made to be mine. I got a great deal and would recommend that everyone go check out this dealership and ask for Mike.

Just purchased a new (used) vehicle from I-5 Autos in Burlington and they were great to deal with. The sales people were very low pressure and knowledgeable. The whole process was quick and painless. Will definitely check with them before buying our next car.

A very nice group of people without the high pressure sales tactics. Everyone did a good job making sure we were informed as to what was going on. If the need ever arises for another vehicle, I would return here.

Wonderful pleasant entertaining experience dealing with the friendly folks at i-5autos. Trina Mike and Duane made everything so easy for me. I would highly recommend checking this friendly dealership out.

I downgraded to an older car, but I upgraded to a larger sized vehicle. Was looking for a smaller SUV but turned out to fall for a jeep suv. I sold my 15 Civic to I-5 auto, but it wasnt an easy trade for me. They spent about 3 days in person with me since I lived an hour away. We looked at about 6 different cars we drove about 2-3. Prior to my experience with 1-5 autos I talked with 35+ dealers spread out from 15-20 different dealerships from north Seattle all the way to Bellingham. I was most pleased with reviews of I-5 autos and thats why my husband and I even debated walking onto their lot and brother/sister company Toyota across the street. Trina at 1-5 autos felt like a family member throughout the whole experience. She was honest and not pushy at all. On her days off, I worked with Mike who really felt like an uncle to me, I was interested in the jeep but guarded, he then continued to show me his own personal vehicle, all my questions, through message, were answered late and early. Very pleased with this company. Fairly priced and will give you a fair price for your trade in as well.

Great people! Friendly and easy to work with. Left with our truck same day! Would definitely recommend to anyone looking for a used car/truck!

Had a great experience purchasing a nice used car from I-5 autos. Mike was very friendly and trustworthy. Would recommend to a friend.

We came in to look at a truck. Ended up leaving with it thanks to Trina, Dwayne, Mike and Micah. Everyone was incredibly nice and helpful and truly wanted us to get the vehicle for what we wanted to pay. We will definitely recommend!

Doing business with I-5 Autos was a pleasure. I got a nice vehicle that fits my needs at a fair price. Mike explained everything in great detail and I left feeling comfident about my purchase.

Wonderful experience. Mike Foster was very helpful and accommodating. The atmosphere here was very positive . Everyone at the dealership were so helpful with any questions and concerns we had . Thank you

I5 autos made purchasing a vehicle very easy. The salemen are not pushy and understand a customers needs. If I was to buy another vehicle they will be my first stop. Thank you Mike and Micah

Great people, awesome inventory. They got me into a great car that I didnt think would be possible for my wife and I.

Went into I-5 Autos yesterday to look at a 2007 Chevy 2500 HD LT. that was posted on line as a clean truck with low miles and a three month Bumper to bumper warranty. Me and my wife took the truck for a test drive to find out it had warning lights on. pulled hard to the right!And needed the exhaust system checked and repaired. Still I was interested in buying the truck. So I asked If they would correct the issues. At that point the manager said they had to much money in the truck to invest anymore and it had to be sold as is. Wow!!! How do you offer a three month warranty when you wont even fix the problem before the truck is sold???? Seems like false advertising!!!!Needless to say we left and wont be back.I hope this helps others from our experience!!Up date..Max from i5auto called me three days ago asking me if I was still interested in the truck, and asked me what it would take to put it my drive way? Once again I explained my concerns with the truck and that I wanted it working properly and to have my shop check it out. He told me he would have it checked in the morning and get it fixed and get back to me. Fast forward three days later and no call??I really hope this helps others from or experience. It has been a head ace,and wast of time!!

Young man named Omar Huerta was very helpful answering all my questions on a jeep they had. Great service

Mike, Duane and Trina have been exceptionally helpful in the purchase of our Honda CRV. Very professional, friendly and answered all our questions. The process was easier than expected, and wed recommend seeing them FIRST--You probably wont have to look further!

This place has fantastic customer service and made me feel very comfortable. They really made my dream come true getting the vehicle I wanted. Thank you Mike, Dwayne and Trina.

Trina was an awesome salesperson and Duane was great as the sales manger. Awesome no pressure staff and just all around good down to earth people.

Very friendly service, great group of people! Would recommend anyone to go here and hit up Mike Foster for your next car.

Nice employees, they try to pressure a little but they are helpful and try to get the best deals possible, I love my new car from them

Got an amazing deal on an amazing car for my husband, looking forwarding to returning to trade my car in and purchase another for myself. Go in and ask for David for some great help!

They made it quick and easy. Great customer service!

I buy way too many cars, certain dealers I stay away from for personal reasons or just how they interacted with me during one of my visits where Im still deciding. But the staff at i5 Autos was super friendly, let me really decide what I wanted to go with and then made the paperwork process a breeze which is fairly unusual unless I come in with preapproval, but they got a better rate for me than the preapproval! Will be buying from here again.

Two words, great people! The moment we walked onto the lot at I-5 Autos, we were greeted with friendly smiles and an honest attitude to help, not just sell us a car.Leeanna started us off with the first smile and, although she was in financing, she was knowledgeable about the vehicle and gladly helped us until Mike Foster became available. Mike is truly a breath of fresh (Hawaiian) air! Again, all smiles, knowledgeable, and never pushy. I could tell that he was genuinely there to HELP us buy a car, not to just sell us a car. Although we didnt go home with a car that first day, Mike followed up the next day to see if we had any questions. Once we decided to purchase our new car, I-5 Autos gladly drove the car over to our mechanic for a pre-purchase inspection (which it passed with flying colors). We easily negotiated a fair price with Kyle and Mike and with more great assistance from Leeanna we happily drove home in a wonderful new (to us) car!If you are shopping for a car, you have to give I-5 Autos a look (ask for Mike Foster)! They are wonderful folks who seem to genuinely want to help you in your car buying experience.

Bought a 2013 Hyundai and it is amazing, Duane and Omar made getting in to a good car super easy.

I-5 Autos was hands down the best and easiest auto buying experience I have had. Nice staff and no pressure.

Best customer service! Mike and Micha were extremely helpful and friendly.

Very patient workers, pleased with the car I purchased. give them a check if your interested in buying a car!

These guys are amazing. Friendly and very helpful and we are so happy with our new truck.

We recently traded in our Subaru Impreza WRX for a Toyota Sienna Mini Van here at i-5 Autos. Trina and Duane were amazing. They made the numbers work and worked fastly for us since we had to be somewhere!! We’ve already told two of our friends about this place - thank you to Trina and Duane for getting us into our new family van!

Very friendly staff, was able to test drive the car we saw online within minutes of arriving at the dealership.

Very helpful, willing to work with us to get an amazing car within my price range.

Looked at many dealerships. These folks made it easy. Mike is your man.

Great bunch of guys Go see Mike Foster to help you Real Nice guy!!

The customer service was great Trinia is great at here job and very helpful in our new vehicle purchase

My girlfriend bought a car here and they are awesome and gave everything to her straight no gimmicks no beating around the Bush and no pushing seriouslythe best!

Had amazing experience for my first dealer vist young man named Omar Huerta helped me during my vist. He did absolutely everything he could to make my vist the best highly recommend him to anyone looking to buy a vehicle from this lot

Omar, Dwayne, and the rest of the awesome i5autos crew couldnt have made the experience any better. Dwayne fought tooth and nail to find a bank to aprove me. From the moment you walk in the door they make you feel like youre apart of the i-5 autos family. I walked in with not alot to work with, and thinking that I wouldnt get approved or if I did it wouldnt be much, but the staff reassured me that they would fight to make it work and thats exactly what they did! The vehicle is something I never knew I needed I told them my situation and what I do for work and they gave me the perfect vehicle with low miles and great gas milage. I now have something reliable with a long life ahead of it that also helps me save $, for that I am forever grateful to the i-5 autos crew! (Insert high5)

Fantastic service! Mike was a hoot and hooked me up with a great ride in my price range. Great customer service, friendly staff, and worth a visit. It made my first time buying experience a blast!Edit 8/1/17 : Now that Ive realised that the Kelly Blue Book value was $3300 for my 03 Xc70, I feel scammed from this establishment. I wasnt able to get any car fax nor any notice that the car I paid $6000 for (thats right! Almost DOUBLE the Kelly Blue Book value!) Was going to have some major issues and maintenance costs that would cost another 4000 within 3-4 months of owning the vehicle, and another 2000 after 6 months. If you want to feel like life grabbed a 2 liter of lemon juice and poured it in your eyes, this is the place to go!

I came in at the last minute needing a new car (one that works) and less than 24 hours later I left with an amazing car that was WAY nicer than the one I even wanted ! I was so nervous to buy my first car but they made it so easy. Thank you Trina !

Affordable price and good quality used cars!

These guys are amazing. After having a deal fall through at a competitor, I was stranded in Burlington with no way home. I was walking by and saw a Dodge on the lot so decided to stop in. I was pretty upset after what I had been through at the competitor (they lied to me) and was desperate to either find a car or pay $100 for an Uber back home.Thats when I met Mike Foster. He quickly grabbed the keys and before I knew it we were on a test drive. The truck was in fantastic shape so I made them an offer asking them to throw in a tow package. Guess what....they accepted it! They knew I was desperate and rather than take advantage of me, they were honest and caring. They even washed it again and topped the tank off with gas.Bottom line, these guys are phenominal from Mike to the sales manager, to the general manager, to finance, to the detail guys. I can promise you that you wont find a better used car buying experience.To top it off I hopped in the truck to head home and found a handwritten note from Mike along with a box of chocolate covered macadamia nuts (Mike is Hawaiian.) I dont think this experience could have been any better.Thanks fellas from the bottom of my heart for treating me well and getting me back on the road!

AMAZING CUSTOMER SERVICE . THE MANAGERS ARE ALSO AMAZING!!

LIES, BLOOD, and an UNREASONABLE MANAGER - The highlights of my experience with I-5 autos.Three Saturdays ago I called I-5 Autos regarding a specific car advertised at their lot on Craigslist. I spoke with Mike and he said they no longer had that car. The following Monday I received a voicemail from Mike saying they did have the car. He apologized and said the car had went across the street to the Toyota dealer that I-5 is affiliated with. I arranged a time to come see and test drive the vehicle on Saturday, the soonest my family and I could drive over since we live a couple hours away.My family and I went and looked at the car as scheduled on Saturday afternoon. We arrived and Mike came out to greet us and began opening the doors, hood, and hatch. Meanwhile, the shift manager, Dwayne, came out to meet us and immediately spouted off a very specific $ amount (higher than the listed price) he said the lot had into this car. I went back to looking at the car. This is where it got weird...freshly dried blood on the inside of the drivers door! Right where you grab to pull the door shut, in plain sight. I called this to Mikes attention. Sick! I also pointed out a big dirty area on the ceiling near the hatch. and Dwayne said they might clean that in detailing, but with this price they werent going to do a lot to it, so basically a no. Dwayne was all about his number from the get-go.So, I do maybe a 2 mile test drive, a short freeway jaunt, some straight side road stretches, and couple stop and gos and were back to the lot. I noticed the speedometer was over 400 miles higher than advertised. Theres no way theyve done 200 test drives with this thing in the last two months. Someone has been driving this as their personal car, which I know at dealers is sometimes done, but racking up 400 extra miles seems excessive.Anyways, were back to the lot. I like the car and want to make an offer. Mike goes inside and I talk with my family for about 5 mins. We all go inside and sit at Mikes desk. Mike gets the fee breakdown for the car. I offer $700 less than the advertised price, paid in full that day. (Not at all unreasonable). Mike says, Oh, he [Dwayne] is not going to go for that. I ask for them to counteroffer. Mike goes to get Dwayne and just Dwayne returns with the same paper and original number, sits down, and again spouts off his number he has into the car, over $1,000 more than the current list price. Dwayne refuses to budge claiming they cannot take any lower than the list price or it comes out of his pocket. (Any experienced dealer knows you dont list the car at the minimum you NEED). Hes lying to me and I can tell.Advertised on I-5 autos craigslist ad in the disclaimer is, All transactions are negotiable including price, trade allowance, interest rate (of which the dealer may retain a portion), term, and documentary service fee. I came up $200, to a total of $500 below the asking price. Dwayne still refused to budge on price and said if I was financing then they could take my offer since theyd get some money from the bank. Ridiculous. I held firm at my price. Dwayne decided he would take a whopping $137.50 off the total price. I walked.  3 hours later the sales manager, Mac or maybe Micah, called me and apologized for the way things had transpired and offered to sell the car to me for my highest offer price. I was already back home and my family and I had already wasted over 5 hours round-trip on this disappointment. Monday, Mike texted and apologized and again offered to sell the car for my highest asking price and possibly meet me half way with the car. I didnt respond.A Craigslist ad was posted on Sunday with a list price matching my offer. What a complete joke.They wasted my time, dont let them waste yours.

The first initial visit to this location was not a very good experience. After talking with the GM and sending in all my paperwork a second time Micah was able to get me into the car I wanted. I couldnt be more satisfied with my purchase. He spent alot of his time on the phone with the banks to get me into this car and other dealerships would not take that much time let alone effort. Although I still would not recommend any dealings with Michael Foster due to his very unproffesional demeanor. He wasted alot of my time and came on to strong for my liking and the explicit facebook messages from him.

Great Place to buy a car at affordable prices and payments.

I told this dealership my financial troubles and how I had the title to my car and wanted to trade it in. I gave them all of my information and even vin for my car and was assured it was a done deal. I wanted them to do their research and make sure it would go through because it was a 50 mile drive to this dealer. You will drive home in our car, I was promised.So I make the drive just to find out the guy I was dealing with was off and I was supposed to work with someone else. Apparently that someone else didnt have any of my info and we were starting from scratch.After agreeing to move forward with the deal, their finance person said I had a vehicle loan for my car and it would have to be paid off before they could move forward. I explained that I held the title and that the bank never transferred it from an auto loan to a personal loan. I do this in case I ever want to sell it private party, I can get more money for the sale.I left and told the manager that he should have looked up my information before guaranteeing to get me in their car. A simple dmv or Carfax would show that the car had no liens or other parties on the title. I personally called the DMV and asked, are there any liens to which they said no. I called the bank who said since they were not on the title, they had no interest in the car and if I sold it, I would just have to pay off the loan as an unsecured loan. I asked if they would put a lien on my title and they said the value of the car would not be worth putting a lien and they usually reserve that for very expensive cars.If the dealership had done a simple Google search to see if a lender can put a lien against a title that they were not listed on, they would have seen the answer was no.I asked them to reconsider because I didnt want to sell private party and then be without a car for several days. But was pretty much blown off.I would look at other dealers before going to these guys who apparently dont want to put in the researchP.s. just received a text from the manager who apparently didnt READ the review and just saw it was negative. He says Got your review and sorry you feel that way. We can t help that the bank wont release interest in your car without it being paid off.Again, if he had done the research (i.e. read the review) he would have seen the part where I called the bank and the DMV and both of them agreed my bank was not on the title therefore had no interest or lien on the title. But apparently, they lack the ability to actually research. Also yu would think they would be more helpful to a disabled veteran but thats too much to ask.

The Staff are amazing and were very helpful.

Good cookies, Good coffee and really helpful finding reliable transportation

Very nice group of people, especially aloha mike

Homie omar sells only the best

Enjoyable, Felt relaxed, not pressured, Mike Was very helpful with answering all my Questions. Cant wait to Take my car home!!!

Customer service reps were very helpful

Proud to say my daughter got her dream car already 😊 Toyota Prius

Top notch service! Will return again in the future!

Great car-buying experience! Mahalo!

Great place to buy a car!

Pushy sales with over priced vehicles

Omar has horrific customer service skills.

Great.

Everybody was very friendly

Mike and Dwayne are bosses!!!!