We went to Flow first when we started looking for a car. We went to several dealerships afterwards looking for the right car, but we came back to Flow because the price was the most fair and Dray was very helpful, kind and quick to respond. We really enjoyed working with Dray and Jessica when we purchased our vehicle!

We bought a car from here and the sales guy was great after that it went all down hill. This place can not do registrations from out of state, which is fine if they told us that, instead we paid everything for our car to be registered and 6 weeks later we still don’t have a tag. We don’t have a refund, I have called and called and getting a call back is ridiculous. I have left messages for managers and talked to managers and they never return calls to help with our situation. We will be buying another Subaru in the next year for my husband but WE WILL NOT PURCHASE FROM HERE AGAIN!

I went through multiple steps of the reservation/buying process for a 2021 Sport and, after having to request the purchase details myself, I had to point out to THEM that they ordered me the wrong car.They took over a week to provide me with a receipt for my $500 reservation. So it took over a week for me to find out I was getting the wrong car. In this current market, this mistake could set me back months or just keep me from getting the car I’ve been looking for. They said sorry and gave me a refund.

My A/C control panel decided to go out on one of the hottest days of summer in my 2014 Impreza. I was thankfully referred and happened to be close by to Flow Subaru in Burlington, NC. Vicky the service provider kinda saved my week and life. I was so overheated that I probably was not the in superlative place for communication. Vicky quickly and efficiently accessed my needs…. And made certain I drank cold water. She offered me a loaner vehicle, an Outback. That was pretty awesome/amazing. This allowed me to have a successful week. I was overly impressed with the detail of care that Flow Subaru offered me. I will definitely make Flow my main service provider regardless that I live I Durham.

Jonathon was amazing, this was first time buying a car and he explained everything to me thoroughly and made sure that I understood what was going on at the time. When me and my mom first walked into the Subaru dealership the other salesmen just looked at us and didn’t say a word but as soon as Jonathan walked out he greeted us and asked us what all he could do to help us that day. If you’re going to that dealership make sure you request Jonathan he made my first car buying experience great.

Jeremy and Jessica were great. This was the best car buying experience I’ve ever had. 10/10 would recommend

I couldn’t be any happier with the customer service and results I got when I went to Subaru of Burlington a few days ago. I worked with Lee Martin and Max Bravo and they were both super nice and did everything in their power to help me walk out with the car I wanted. They went above and beyond for me and I am super grateful for them. Everyone that passed by while I was there spoke and was super friendly. I highly recommend anyone to shop with this location.

We just bought a Forester at Flow. This is the best Subaru dealership in the Triangle, hands down. The price was good and the inventory options better. They were honest and clearly valued their customers. Worth the drive to Burlington!

I had a fantastic car buying experience at Flow Subaru of Burlington. After much research I knew exactly what vehicle I wanted and how much I wanted to pay for it. My sales consultant Lori Kenney was very attentive, friendly, and knowledgeable. She had the vehicle I was interested in ready to go and after showing me many of the key operating points I was off on my test drive. When I returned, Lori answered all of my questions and showed me how to use many of the remaining options and safety features my Subaru Outback Limited came with which were very impressive. After that, Brooks Powell, the finance manager went over the numbers with me and with a little bit of negotiating came up with an out the door total price slightly less than what I had hoped for. I was also given a much better offer for my trade in than anywhere else I had been. All in all it was a very pleasant experience and I highly recommend Flow Subaru of Burlington to anyone looking to purchase a new Subaru or other vehicle. Thank you Lori, Brooks and Lee, Ill be looking for your team when I get ready to purchase my next vehicle.

Dray and Jessica made our experience very comfortable, relaxed, and easy. They were very accommodating, friendly, and helpful all around. I definitely recommend Flow Subaru in Burlington. Great place!

After test driving a Subaru at another dealership, I reached out to Flow because they offered free delivery and I saw great reviews online. I worked with Lee Martin, Miranda White and Jason Stuehrenberg. They were super responsive to my requests. It was the best car buying experience Ive ever had. Jason delivered the vehicle to me in Durham. He was very patient explaining all the features and offered to help with any questions I had in the future. Price negotiation was BS free. I couldnt recommend this dealership one bit more! Thank you!

Highly recommend flow Subaru of Burlington. My husband and I recently got stranded on the side of the road due to a dead battery cell and had our vehicle towed to flow. They were able to get it in the shop the next morning and finished before lunch time. We are so very thankful that they cared enough to get us going without much wait. We are Subaru lovers and have always purchased our Subaru’s in hickory but will now consider driving the extra time to come to this dealership.

Jeremy was great. The others hustled for us. Only Subaru dealer that actually got on line and found the car I was looking for. Thanks!

I would highly recommend dropping the distance to go to low companies in Burlington I drove about an hour and 15 minutes to look at a vehicle when I got there it was already sold they went above and beyond to find me the vehicle I was looking for The sales person Jonathan Peña even cleaned my car his self so the dad met my expectations when I got it he should be Bodet employee of the month but everybody there was really helpful they were so appreciative of my time and tried to get me through the process in a timely manner

I purchased a new Subaru Crosstrek from Jeremy at Flow Subaru. After visiting 4 other Subaru dealerships (and some non-Subaru ones), Jeremy was a breath of fresh air! He was extremely knowledgable and helpful, and he did not push me with the unhelpful sales tactics that you often see at other dealerships.Thanks Jeremy!

Pleased with everything and everyone from the service writer to the technician who serviced our 10 year old Subaru. We got a complete explanation of what was going on and suggestions for how to get a few more years (hopefully) before needing to replace her.

I am beyond happy with my new Subaru! I actually went to look at a used vehicle but after working with Dray and the fantastic finance manager I found a new forester that suited my needs even better. Thank you both for all the help!

I’ve had two experiences with Flow. My first was 5/5. That was February of 2020. My second one was about a week ago that I would rate a 2/5.I was in the market for a new Forester and was in no rush. I test drove a used one that was on the lot and was prepared to order a new one right then. I made my intentions very clear but the salesman still made a few pitches to try and purchase the used one on the lot. Used car prices today are incredibly inflated due to the market and there is no way in this world I would be buying a used car right now unless I had no other choice. I did not appreciate that especially considering the current inflation of the market. Secondly, I wanted to trade in a 2018 outback and I wanted a fair value for trade. I have gotten 4 different trade in offers on my vehicle and the offer at Flow was 2.2k less than the next closest one (14.2k, 14.5k & 16.1k). When you combine trying to sell me an overpriced car with undervaluing my trade, it leaves a sour taste in my mouth. This is unfortunate as I live in Mebane and Flow is super convenient. I’m a loyal Subaru customer and this will be my 5th.I ended up going back to Hendrick Subaru in Durham, where I purchased my first 3 subarus, and they offered me 2.5k more for trade in without any negotiating on my part. Additionally, they didn’t try to sell me the used one they had with an inflated price. They never even mentioned it and allowed me to scope their incoming inventory. I ended up with the exact car I wanted plus some perks for being a loyal customer. To top it off, because they treated me so well, I listened to their offer on buying out the lease on my wife’s ascent. They made it worth our while so we are getting a new one of those too (while also saving money on the lease payment).To sum, in this market, I wouldn’t recommend Flow based on my experience. As a loyal Subaru customer, I won’t ever come to Flow first again.

I was very happy with my serviceI was explained what services would be done.

Maurice, what a kind gentleman you are!Maurice made sure we got all the details of the vehicle we were shopping for, even in the very late hours.This is a volume dealership, but Maurice makes the experience feel very personal and friendly.

We recently purchased a Subaru from Flow of Burlington. We worked with Jonathan Garcia and greatly appreciated his professionalism, courteousness, and knowledge. We could not have been more impressed with Jonathans approach and customer service. Definitely a quality staff and quality product.

Nightmare experience. They did things they werent supposed to do to my car and I didnt request. They touched things in my car I told them not to touch. They failed to properly change the oil on my car, leaving me low on oil. They tried to charge an additional $100 over what they quoted me with hidden fees they dont tell you about up front. They still didnt fix the original problem or even find the problem. They exaggerated car problems to try and make an extra buck. I complained to the GM and told him I caught on to their scam. The service manager told me while I was there that he was desperate not to have bad reviews. I posted a review on FB and they blocked me on FB. Funny how when someone does you wrong, they act like youre the bad guy when you catch them in the act. The GM called me and told me he didnt want me back. As if Id want to bring my car back to be scammed again🙄 Hes full of himself to think Id let them ever touch my car again. They will smile to your face while they lie to your face. Also, during covid, the service manager was coughing, sniffling, etc at work around others, which in my opinion, is very selfish.

Consistently excellent sales and service; Flow Subaru Burlingtons staff is outstanding. We just purchased our 3rd Subaru there and will do that again when its time for our next car.

I just purchased a 2017 Subaru Forester at Flow in Burlington. From beginning to end, they made the process really simple and were flexible in letting me come in for a test drive. Lori was wonderful to work with! She went above and beyond to keep me updated with my car and was responsive through email. I was never worried that she had forgotten about me, as has been my experience at other places. I let her know my budget, and she was respectful of that and didnt try to sell me cars out of my budget. Lori also facilitated me getting the interior updated which, originally, was a light colored cloth. I chose to get black leather instead and couldnt be happier. Lori even emailed me pics of the different colors of leather to choose from, and she emailed me pics of the finished interior the day before I picked up my car, just to make sure I loved it. She also explained all of the tech things in the car and helped me get everything set up. I got a great financing rate, and Brooks made the paperwork part easy. Cant recommend them enough!

Dray and Brooks took care of us and we are loving our Forester! Many thanks!!

I came up to their dealership to purchase a very specific subaru model I had identified on the lot the day before. Called ahead that day to confirm. Got there and they pulled the not available but we can get you one. They said it was already tagged to be a loaner. They wasted my time and I feel a good dealership would have called me to explain situation before I got there. Maybe they made a mistake but my gut tells me they were just trying to get me in the door to bait and switch. Waste of my time and I believe unethical.

Had a great experience with Flow Subaru!! Jonathan was fantastic to work with. He was extremely patient and spent time going over multiple cars with me to help me find the best fit. Would recommend him to anyone looking to find a car!!

By far, the best experience I’ve ever had at any car dealership. Our salesman Dray, was extremely knowledgeable about the product and and never once pressured us to come in and talk numbers before we were ready. He listened to everything we had to say. Just an example of is attentiveness, I briefly mentioned there were just a few small scratches on the hood (keep in mind it was not a brand new car) and when we were done with the paperwork, and they did the car clean up, he got the detail guys to buff out those scratches with no additional discussion from us. It’s going the extra mile when you don’t have to that keeps customers coming back and we we certainly will. Brooks, the Finance Manager, kept us informed probably every ten minutes of how the paperwork was progressing and we spent more time test driving than we did waiting on paperwork!!!! Can’t speak highly enough about these guys and they have our business for our next one! Thanks guys!!!!!R/Chuck and Jennifer

New car was ready when promised although it took a little time for the paperwork to be ready. There was a small problem getting Android Auto up and running but they kept right on it until the cause of the trouble was identified and overcome. Overall a very pleasant car-buying experience. I would return.

My experience with Flow was very nice. Jeremy was very helpful with showing and teaching me about my new Subaru Forester.

Jonathan was great helping my boyfriend buy his new car. He made the process quick and painless. Honest and extremely helpful- would definitely recommend for anyone looking for a car!

Very professional and helpful staff from management (Lex) to sales (Dray) to finance (Jessica)! We purchased sight unseen from another state and the vehicle was delivered to our home even better than expected. Negotiations were smooth and not the usual painful, drawn out process. We look forward to purchasing from them again in the future and love our new car! Will recommend others any chance we get.

My husband and I were impressed as soon as we walked on the lot. Professional and not pushy. Jeremy was very knowledgeable and was patient with all our questions. After taking a few weeks thinking about making the purchase, we finally decided to buy a 2020 Forester Limited. We love it!! Jeremy and Brooks were very helpful through the whole process which was much appreciated. I highly recommend this team at Flow.

Bought a preowned Subaru Forester from Flow of Burlington. My sales consultant was Mark Manning. He Had Subaru brought up from Wilmington NC.Liked it and bought it. Love the Subaru. Mark was theBest in many ways. If you need help at Flow Subaru of Burlington see Mark Manning.

I would like to thank my Sales Consultant Lori Kenney for giving me an Excellent buying Experience. She was super to deal with, made buying my new Subaru quick and easy ! The Best Dealership Buying Experience I have had, I will Highly Recommend Flow to anyone thinking of buying a New/Used automobile. Ask for Lori , you can thank me later.

Do not do any servicing here if you have any mods whatsoever! The mechanics are not car enthusiasts or friendly whatsoever. I had my wrx inspected, with all legal, parts and received a phone call and was told it failed inspection. I watched my car after drop off and it never left the parking spot(never went into the shop for emissions test or anything). A tech just took one look at it and said nope not doing it. Took it to another shop within an hour and it passed inspection with no problem.

Jeremy Fullerton my sales associate was on Point. He kept in touch with me regarding my specifications for a Subaru Outback. I found exactly what I wanted, which confirms that Jeremy really listens. They Jeremy & Flow Subaru Burlington worked with me regarding my budget. They were exemplary in not pressuring me to go over my budget but still purchase an Outback that checked all the boxes. I will certainly consider purchasing from Flow Subaru & Jeremy in the future and definitely recommend them should you be in the market for a Subaru...talk to Jeremy....he really listens!

Hands down, best service around. Ive been researching for over a year for the exact car that I wanted. Unfortunately, I was not able to get said car into the price range that I wanted. Instead, the staff was able to show me a different car that I hadnt even thought of that checked my extensive list of needs AND wants which I unexpectedly ended up loving. Lori and Brooks took great care of me. Never did I feel uncomfortable, pushed, or persuaded. I am a single mom with a single income looking for the best bang for my buck, and received it at Flow with their assistance. 10/10 would recommend! The entire staff at this location are AMAZING.

I was unexpectedly in the market for a new car, although we had been toying with the idea of a purchase on and off for a couple of months. One of my wifes friends had a great sales experience with Dray Daiber at the dealership so we went in to talk to him. Next thing you know we had purchased a vehicle. Dray was very knowledgable, Jessica in Finance was very friendly and efficient working with us for our best options. I would highly recommend purchasing from this dealership and working with both of these folks.

Lori helped me with my Subaru Forester. This was my first time buying a car and I was pretty nervous, but she was so helpful throughout the process. Once I bought the car I noticed one of the speakers had gone out and Flow made sure everything was fixed for me right away. Love my Subaru! Great people to work with overall!

My experience, as a customer, with Flow Burlington sales was a positive one. Lori Kenney was professional, courteous and knowledgeable enough to answer my questions. She went above and beyond, volunteering to meet me at home, to followup on my new Outback orientation. Im pleased with the deal I got and the vehicle features training. The cars computer is sophisticated and will take a little time to learn all the settings that fine tune the driving and ride experience. But Lori was most helpful getting me down that path.

Jeremy and Lori, as well as all the members of their team were great to work with. I actually ended up purchasing a vehicle not at their dealership BUT the experience was great! They were very helpful and had proposed an awesome deal. I think it’s awesome that they were so kind even after I decided not to go with the Subaru. Don’t get me wrong, the car was great but did not meet the immediate space needs for my current lifestyle. Again, great people to work with when buying a car.

I had a wonderful experience purchasing a certified pre-owned Subaru for my daughter. I live in a different state, and she lives near the dealership. First, the salesman, Mark Manning, was kind enough to drive the car to her to test drive, due to Covid concerns. He showed her respect. When we decided to purchase the vehicle, the business office was easy to deal with.When Mark realized that the pick-up date for the car was my daughters birthday, he put a big bow, balloons and banner on the car while it was in the showroom waiting for her arrival! He did this on his own to make it special for her. This is way above and beyond what any usual car salesman would do. The finance person treated her with the same respect. I cannot recommend these people highly enough. Mr Manning is an absolutely stellar gentleman.

If you are looking for a Subaru, go to Mark at Flow. He is amazing. He took time to get to know us and figure out which car would be best for my daughter to take to college. He knew the safety information and seems to know everything about Subarus. If you want a sales representative who cares more about you than making a sale, ask for Mark.

Dray! Thanks again for getting me to Colorado in a 2019 Subaru Outback! The stress of the move was overwhelming, but securing a safe ride for the trip was hassle-free thanks to the guys at Flow Burlington. Totally worth the drive up from Greensboro. Stoked to finally be in the Subaru family.

Ran a hard credit pull without my authorization. Still trying to get in touch with them so we can correct the issue. We simply could not make the numbers work for my budget back in January when I was negotiating with Flow Subaru on a 2020 Forester model. I explicitly remember asking the finance manager during one of our last conversations, Is this a soft check youre running? She went along with it. A couple months go by, Flow shows up as a hard inquiry on my credit report. Contacted the dealership and asked to be transferred to the finance center, they forwarded me to voicemail. Id like some answers. Beware if youre in negotiation. Ask all the questions and double check your credit report if you dont end up going with Flow Subaru when all is said and done. Id like to be able to revise or delete this review if they can rectify the situation.

My husband and I stopped at Flow Subaru in Burlington yesterday and had a very pleasant experience. Our sales rep, Lori Kenney was amazing. She answered all of our questions and went above and beyond in explaining things. The Finance Manager, Jessica Turnquest was a delight and very helpful as was the sales manager, Lee Martin. Our experience was the best that we’ve had in purchasing a car. I’m pleased with the Outback that we settled on and couldn’t have asked for a better group to do business with!

If you follow my reviews, you know quality service is very important to me. Like everyone else, I work hard for my money and refuse to spend money with organizations who do not value my business.After a routine vehicle service, I felt my car was a little off. I mentioned it during Flow Subarus customer service follow-up. I was pleasantly surprised when Matt, the service person, called me to schedule another appointment for me to come back in so they could figure it out. They took the time to check out my vehicle and make a diagnosis. Matt, the service manager, and the service technician went above and beyond to make sure everything checked out. I am grateful for the wonderful service and will be using them for my maintenance from now on. They have earned my loyalty.

I am really enjoying my new Subaru! I was pleased with every aspect of the buying process. Great price and great service. Lori and Brooks made it easy and painless. Thanks guys!

We recently purchased a 2020 Outback from Flow Subaru Burlington. What a great experience! Lori Kenney was the best sales consultant we have ever encountered! She was extremely knowledgeable, professional, helpful and bent over backwards to get us the car we wanted! The finance manager, Brooks, was honest, super helpful! We never felt any pressure from either Lori or Brooks! We are extremely pleased with our Outback and look forward to a long relationship with this dealership and it’s staff!

Jonathan was great to work with He made sure we understood all of our options and that we were getting the right vehicle for our family. Then he brought the new car to our house and walked us through the many features before he even brought up the paperwork. The whole team was very helpful and very professional, they didnt push for us to buy what we didnt need. Would buy a car from Flow again for sure!

I have to say I had the best buying experience I ever had in 50 years at Flow Subaru with Dray Daiber. Id been waiting for 6 months for the 2020 Outbacks to come out, and when Flow finally started taking delivery, I went in to see him. This was my second Outback so I really didnt need to see much. I knew what features I wanted, the price I wanted to pay, and the price I wanted for my trade in. I got all three immediately. No hassle. The car is great, and so is Flow Subaru and Dray Daiber. Ill definitely be back.

This was hands-down the easiest and least stressful car buying experience I have ever had. Very professional staff. Jonathan Garcia-Pena, Brooks, and Mike Hayes were all respectful and not pushy. They were patient and thorough in answering all my questions. The no-haggle philosophy was evident, and I did not feel pressured to pay any more than I wanted to pay or add any extra services. I will definitely look at Flow in the future and would recommend them to friends and family.

We discussed prices over the phone Thursday. Came in Friday at 9 and talked with Jonathan. Drove it around the block once to make sure everything felt right. Jonathan presented the exact agreed upon price and got everything signed, the car detailed, and left the lot with my new car by noon. Financing person (I cant remember his name but I do have his card in my folder at home) was great. Explained everything thoroughly without being overwhelming. Site manager came by to talk to us for a bit and thanked us for coming in. Everyone was amazingly nice but also refreshingly knowledgeable. LOVE my new Outback! I cannot recommend this place enough.

We live in Burlington and bought a Subaru Outback at another dealer. We thought it wouldnt be an issue because at least we could have it serviced locally. At the end of December we took it in for initial service, which was oil change, tire rotation etc. They also told us they took care of a software update. Since then weve been having issues with some of the safety features including rear view camera and significant issues with the driver monitoring systems. We took it to the dealer where we purchased the vehicle and we were told that when Flow updated the software in December they installed the wrong software which is what caused all of our issues. I stopped by when I was back in town just to let them know so that they could look into the issue and make sure they were not messing up other customers cars. The people that are in charge of the service department were not in the office so I was passed along to another individual who was quick to let me know that service was not his area. Not only was I chastized for not bring the issue back to them but was basically told they couldnt believe the system would even allow the wrong update. Its unfortunate that I need to travel to another city because they cant be trusted with our basic service needs.

We had a wonderful experience with Lori and Jessica. Lori was extremely knowledgeable and quick with all responses. It was easily the best car buying experience my husband and I have ever had! I would absolutely send anyone looking for a vehicle to see Lori!

Mark Manning is a very informative car salesman. I will return and send all my friends to see him.Thanks,

We were comparison shopping for a new car and found the dealership we were working with less than responsive. Flow Subaru was recommended by a neighbor. We contacted them and found ourselves the proud owners of an Outback just a few hours later! Our experience was a 10 from beginning to end. Each person we encountered in the process was personable, non-threatening and knowledgeable. The entire experience was very low pressure, comfortable and efficient. We are very satisfied with the outcome of our purchase and recommend Flow Subaru with confidence.

Flow Subaru consistently breaks the stereotype of dealer service departments taking advantage of their customers. I have been repeatedly surprised at their willingness to help and their honesty. They have dealt generously with me for the last three years through thousands of dollars in services. Lynn specifically has always shot straight with me, even with bad news.

Hands-down, one of the easiest/best car shopping experiences weve experienced. We worked with Lori Kenney to purchase our new Subaru and she was excellent. She was responsive to all of our questions, worked hard to track down the exact car we wanted, and the actual sale part of the process was super quick and pressure-free. Would definitely recommend that anyone looking for a Subaru should give Lori a call.

I had a good experience at flow Subaru salesman was very knowledgeable about the cars 🚗 all in all I would recommend shopping 🛍 for a new or used car 🚗 at flow Subaru of Burlington.

Lori and Jessica were two amazing people who made the car buying experience painless and enjoyable. Lori worked with my wife and I to find the perfect Forester for us. She was patient with me as I asked about MULTIPLE different models and as we debated which model we liked best. She allowed us to test drive multiple vehicles and made space for us to ask as many questions as we had - and we had many. Jessica worked financial magic for us. She knew that we were payment conscious and did everything she could to get us the monthly payment we needed. She was patient and ran multiple different financial scenarios for us and when it came time to sign all the paperwork she was again patient, explained everything, and did not try and up-sell us the various maintenance packages that are offered. She was honest about the two she thought were most relevant and allowed us to explore and ask questions about all of those additions. I would recommend Lori and Jessica in a heartbeat! I go to Flow Subaru for service all the time and will continue going there with our brand new 2020 Forester Sport!

My wife and I decided we needed a new car. After much researching, we decided on an Ascent. We chose Flow Subaru of Burlington because reviews were the highest in the area. Once there, we met Ernest. Ernest was definitely a good fit for us. His laid back personality made us feel at ease and comfortable. Ernest listened to what we were looking for, and he offered suggestions, gave us comparisons and ultimately got us into the car we wanted. If he is a representation of your employees, we understand why your reviews are so high. Ernest has made this the easiest and most enjoyable car buying experience weve had in decades.

Purchased my third Outback yesterday. It was an unusually pleasurable experience. The folks at Flow were so easy to work with even when I changed my mind about which car I wanted and the finance deal. I would highly recommend going to see Lori at Flow if you are interested in a Subaru. They found my perfect car and did most of the work on the phone. No pressure. No games. So much better than Greensboro dealership.

Great experience and I was out in less than an hour. Don’t waste an entire day arguing price or looking over a lot that is not stocked well. I highly recommend Flow Subaru of Burlington.Worked With Matt Olmsted and Jason Stuehrenberg. Both were awesome and they will help you in any way possible.On the financial side of it, Brooks Powell will find you the best finance option and not waste your time with packages you do not need.

Very professional sales staff without the pressure. Gave us a great deal on a great Forrester! Jonathan was a tremendous help from beginning to end. Everyone was very careful about the social distancing too.

My husband and I both received excellent service from several people at Flow. They were kind, polite, helpful, and worked very hard to get our payments where we needed them to be. We both purchased a new car the same day. I would highly recommend Flow and the sales people, service people, financial people and managers. Go see Flow for a good deal today!

Very professional and courteous

Very pleasant experience. Did not feel pressured. They got me the vehicle I wanted without hassle. Dray has been the best auto salesman I have dealt with ever. He understood what I was looking for, he is very knowledgeable in everything Subaru!

Flow Subaru has always treated our family with the highest professional respect when we bring our Subaru in for our regular maintenance. The place is always clean. It is refreshing to come to a place where you know your vehicle will be taken care of the first time, and you wont have to return with a problem unresolved. Thank you Flow Subaru for all you do.

I just purchased a Outback on Saturday. Lori was my salesperson, she was amazing to work with. The experience was smoothand easy. Everyone was super nice and friendly. Jessica in finance was super helpful and she worked with me to get my car at a great interest rate. Thank you Flow Subaru!

Dray made everything easy on my 2020 Outback purchase. We arrived at an out-the-door price over phone and text and he even came to Greensboro to pick me up. According to my research, I received a fair deal. Overall, a very smooth process. I cant say the same for my local dealership in GSO, who wouldnt give me their best price without filling out a credit app.

I hate car shopping. That said, Lori Kenney was so easy to work with and found me just the right car at the right price. Brooks Powell was the least annoying finance manager Ive ever worked with. ;-)

Great service. Working with Lori and Matt was unbelievable. I was able to make a deal, get all my paperwork done and drive away in my new forester all within 48 hours. Highly recommended to any new car purchaser to visit Flow and track down Lori and Matt. Love my Subaru!!!!!

Mark Manning and Matt Johnson were fantastic to deal with. They were both very friendly and informative. The finance manager, Brooks, was also extremely helpful. The group at Flow Subaru in Burlington are second to none, do not hesitate to deal with them!!

Definitely great service thanks to Ron Assaf and Brooks Powell too kind, too attentive, I am very happy with it and of course with my purchase. In general the place is beautiful, there are beautiful cars and the workers are very attentive with everything 100% recommended from me.

For a dealership, Flow is amazing. They’re so friendly and not pushy. Well, I’m not speaking from the sales experience. Haven’t explored new cars there. Still! Fantastic customer service. Even if it’s a bit if a drive, I recommend going to this location for your services (if you choose to go to the dealer).

I purchased a new car from Flow Subaru of Burlington and it was one of the the best customer experiences I have had, ever. Matt Johnson and the Flow Subaru team clearly had my best interests in mind. Not only did they get me a deal of a lifetime. They made sure I was informed and comfortable every step of the way in the car buying process. It is clear that everyone at Flow Subaru cares deeply about what they do and their customers.

Great experience! Dray was on top of everything. He was totally familiar with the Outbacks features, spent time explaining them and answered all questions s. The dealership was clean, comfortable and easy to reach. I would recommend Dray and Flow Subaru of Burlington to anyone thinking of acquiring a new Subaru. Im in love with mine.

Best place to buy a car. I purchased my Ascent from Drey. He was honest, straightforward, and very easy to deal with. I therefore sent my 80 yo mother to him and she was also impressed with the experience and purchased a Forrester Touring Edition. Typically. I am a little wary of dealership repair shops. However, I have been more than pleased with the service that Len and Jada have provided. They make the process easy, fast and very accommodating. They are available, return calls promptly and deliver on what they tell you. This is my 4th Subaru, 3 were purchased at other dealerships in the area. I can say this has been the best experience for purchase and upkeep/repairs of any dealership i have dealt with. We love our Subaru and we love Flow Subaru of Burlington!

We purchased a Subaru Outback in Jan. of this year. Lori Kenney was our sales consultant and we could not have asked for anyone better. She was very professional and friendly, a super nice lady. Everyone we met there was helpful and made our experience very rewarding and we are enjoying our new Outback!

My 2007 Forester required a pretty complicated diagnostic and the service team at Flow led by service advisor Nolan stuck with it until the problem was located and resolved. Courteous and attentive throughout, the level of attention received was way beyond my expectation, actually the best Ive ever experienced in a dealership. My highest recommendations to Flow

From start to finish our vehicle purchasing experience was wonderful! We were treated like family as soon as we approached the dealership doors. Matt Johnson (sales) and Jessica Turnquest (finance) were very helpful and informative through the whole process. We received an excellent deal as they worked to meet our wants and needs in vehicle and price. Definitely looking forward to working with Flow in the future with maintenance service and future purchases. 😁

Jeremy, in sales, was terrific. Everyone else stank. The Sales Manager treated me like I was inconveniencing him, to the point that it was very difficult to even get a response. And the Business Manager was simply and only trying to upsell me (I was paying cash), and persisted (in a pretty obnoxious manner) after I said repeatedly that I was not going to spend any more than I had already said. I wont go back.

I have bought two vehicles from Dray Daiber over the past year, a 2019 Outback Limited and most recently a 2020 Forester Touring model. He was awesome from the beginning to the end of each purchase! Highly Recommend Flow Subaru of Burlington!!

What an enjoyable experience! I upgraded my outback and could not be more impressed with everyone I came in contact with. Jonathan Garcia-Pena was my sales associate and he was both enjoyable, knowledgeable, and professional. He really was the exact sales associate I both wanted and needed. He eliminated all of the potential stressors of buying a car before they even had a chance to happen. This is my 4th Subaru purchase but first from Flow and this was by far the least stressful. To make it better, Jessica in finance was a true joy. I’m a Subaru loyalist when it comes to my vehicles (wife has an ascent) and I will definitely be coming back for my next purchase.Thank you again!

My husband and I just purchased a Subaru Forester from Flow Burlington. Our sales consultant Lori was very helpful in all aspects. She made our car buying experience - easy! We worked with Flow when we bought our first Subaru in 2004. Many thanks to everyone at Flow Burlington!

Lori was fantastic in helping us purchase our Subaru. Super friendly service. We got a great deal, and are very happy customers!

We just recently purchased a Subaru Forester and had a wonderful experience. Mark was our sales rep and made our visit fun and easy (hard to do when you are buying a car🙂) Brooks was our financial guy gave us excellent service. We were in and out in just a couple hours. Can’t say enough for the staff at Flow. Thanks everyone, we love this car.

I decided to finally look into getting a new car and had my mind set up on a Subaru! I had previously gone to two different local dealerships who did not want to work within my budget, and I was about to give up hope, but I ended up getting in contact with Edgar Zeferino in the Flow call center who contacted Flow Subaru of Burlington and got me the deal I wanted!! He did ALL the legwork - Everything was completely set up and ready to go once I actually got to the dealership! He set me up with a salesperson at dealership named Matt Johnson who was incredibly helpful, personable and caring. I definitely felt valued as a customer and I’m so happy to be apart of the Subaru family! Highly recommend this dealership!! Thank you Edgar and Matt!!!!

Outstanding customer service ! The service department goes above & beyond. Keeping you informed, and getting you in and out in a reasonable amount of time. Jada is awesome - very friendly, personable and accommodating. Great experience.

After a few weeks of frustrating non-deals, I visited Flow Subaru of Burlington to check out the new Ascent models. It was the best experience. Lex and his team are so kind, not pushy, and full of product knowledge. We worked with Dan Dickens, who by the end of the day felt more like a friend than our salesperson. Jessica in finance was so thorough and made paperwork as much fun as it could possibly be. It was by far the least stressful car purchase I’ve ever made - would recommend 10/10 and absolutely buy a car here again in the future.

This is the fifth car I have purchased from Flow, and the first Subaru . Pam and Brooks worked as a great team to make the whole experience as flawless as usual. Lynne Hatton. Flow dealerships are top notch.

Just had a great buying experience...kudos to Pam McGann and Brooks Powell for working with us, answering questions, and walking through the whole process. Their strong emphasis on quality customer service got us (and our new Outback!) on the road in a pleasant and professional way.

Our salesperson Matt Johnson greeted us immediately upon arrival, showing us multiple vehicles that were within the perimeters we expressed to him. We test drove the vehicle we ultimately purchased from him, a certified pre owned. He methodically explained the vehicle features on the drive. We sealed the deal and he walked us through the entire process, introducing us to the service department and spending much time setting up our cell phones to the vehicle systems. He and Flow Subaru of Burlington exceeded our expectations, especially noting the attention to our personal needs having a child with us throughout the process. We purchased a great Subaru (our second) backed by great folks.

Ask for Jonathan Garcia if you plan to visit this dealership. I normally hate a sales environment, but Jonathan is very professional and courteous. He made my experience very convenient and hassle free. The whole staff looks very friendly here.

I have never had such a great experience than I did at this Flow dealership. Quentin was patient, understanding and very kind with me. I had walked in not knowing what kind of a car that I wanted and he showed me lots of options and walked the lot with me till I found just what I wanted. I would HIGHLY recommend Quentin and the team at Flow for any of your car needs. Brooks was the finance guy and made that end of the experience also fast and easy. I cant say enough great things about here.

From the first email to buying our Subaru Outback it was an incredible experience at Flow Subaru of Burlington!! Lori Kenney was awesome to work with and we highly recommend her!! She was attentive and super helpful even delivered our car to us during my crazy work schedule!! Thanks Lori!!!!!!!

Buying a car from Flow Subaru was a very good experience. The sales team (Quentin Campbell and Matt Johnson) made every effort to find me a car that fit all of my requirements. I recommend checking them out if you are thinking of getting a new or used car!

The Best Service department ever! The staff are the best at what they do and the value in returning customers. They always offer me the best services, without up selling me! I live in Greensboro and even though its a 30 minute drive away, the staff, care and love from this dealership makes it all worth it!Jada, Nolan, John and Mac, Thank you for your dedication to your work!