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Safeway
9596 Old Keene Mill Rd, Burke, VA 22015, United States
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Safeway
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C
Review №1

I like that its very clean and easy to navigate. It would be better if they could have porters at the end of each hallway that custom delivered to my basket each individual item.

Ci
Review №2

I only needed a cake for my sons birthday. The bakery had a great selection available and they immediately added the birthday greeting I requested.

Ro
Review №3

Need more self check out lanes love the store i know were everything is

Jo
Review №4

The Safeway Pharmacy team are and have always been professional, helpful, customer friendly, caring folks.

Ma
Review №5

The Burke Toen Center Safeway is going through remodels and they are making it look nicer. The changed the coolers and freezers out and the whole store already smells better. Hopefully it will keep improving. I still prefer this store versus the Lidl that is in the other shopping center.

Na
Review №6

Parking great. Easy in and out of both parking lot and store. Shopping carts are huge and are in good repair; no yucky broken wheels. Store looks old and the lighting is dim...maybe theyre trying for ambiance, but it comes across just old and tired. Cashiers seem grumpy for the most part with a few exceptions. Self checkout is a nightmare: everything must go in the bagging area -- even big stuff like soda and fire logs. Prices are good but you MUST have a Safeway club card... otherwise prices are sky high. Produce and meat selection is outstanding. Bakery is okay.

Do
Review №7

Their online ordering and curbside pickup is really disorganized and REALLY slow. Placed our order Friday night for Saturday afternoon pickup. Was supposed to get a text when the order was ready. No text. Called and was told they were running late, but rest assured they were working on orders and would text when ready. Finally got a text at 7:50 p.m. that our order was ready and we were told we had to pickup by 8:00 . . . Gotta hurry to get there in 10 minutes! Hurry up and wait. After we arrived and checked-in, we had to wait 32 minutes to get our order. I love the idea of online ordering and curbside pickup, but this Safeway failed miserably.

Mi
Review №8

Great selection of items and good quality produce. Clean store.

Ro
Review №9

The store appear to be in good condition. As usual its over merchandise but offers good prices for the products they sell. Biggest distraction is the bathrooms so probably the worst smelling bathrooms in all of retail. Its not that there not clean ,it is ventilation systems are poorly operated. Overall on the gold standard Id give it a 7.

Ba
Review №10

Clean and organized as always.

Fe
Review №11

They have redone the inside of the store. Much improved lighting and the produce section looks great!

Am
Review №12

Clean and well stocked.

Li
Review №13

This Safeway veggies always look fresh and clean.

Tr
Review №14

Great experience 👍

Br
Review №15

Safeway is always a surprise for me. Today I picked up 2 items that were on sale and neither came up on the register correctly. There was someone there to help me but I should have just left the items there and walked away. It took a long time to get everything figured out and to get the correct cost. I should have expected it since I went in there to get just a few items. Murphys Law got me again.

Ca
Review №16

It was ok but I wish they would continue to sell fairlife sweet cream coffee creamer and I wish they sold weight watchers brand cheesesticks. They also took away Kix cereal...

sc
Review №17

Close and convenient and have what I need each time.

Li
Review №18

Found a great sale on floral containers. I will give as Birthday gifts to my buddies who love fresh flowers and create their unique, creation.

Tr
Review №19

Always have what I need and good prices.

Sh
Review №20

Always clean. The cashier Yaa is always helpful.

Sa
Review №21

Every time I visit this Safeway, the sale price never come up.. Have to call manager to make adjustments. Check your receipt to make sure.Shame on you Safeway.

Na
Review №22

Prices are higher than local competitors. Baked sweets are below avg, but bagels and breads are above average. I really enjoy their Lucerne brand of dairy products.

Cl
Review №23

Great selections (except COVID-19 items), all wear face masks and plenty of check out lanes.

Cl
Review №24

Its always good experience because I found everything I need. Thank you to your workers who always trying to help the customers.

Mi
Review №25

Great. I love grocery shopping with them. being a club Member over at Braddock Rd.

Mi
Review №26

Giant might be a little pricey for some people Safeway always allows easy access in and out at affordable prices

Do
Review №27

Great values and salesMeat sales are amazing this week.

Sa
Review №28

Super stocked clean organized and not crowded

Di
Review №29

Nice, good service and good prices, I will be back

Ab
Review №30

Find True Made Foods Ketchup here!

An
Review №31

My husband went in to just grab some lunch from the hot bar and he met Dominic the deli manager. Dominic was amazing, he had great customer service, and his food was delicious. Our whole family loved the lunch he prepared. We will definitely be back for his food!!

Ti
Review №32

Safeway had items that Giant could only dream of back during the shutdown. First place around that actually had TP and hand sanitizer.

Ro
Review №33

Produce quality is meh. Meat department is ok. The guy smoking cigars out front nearly drops the store to two stars.

Lu
Review №34

Im surprised this havent gotten onto the news yet, but I recommend you dont get any cakes from the bakery. I saw the same cake for two-three weeks, except the sticker that goes on the container is peeled off and changed to a different expiration date? I know its the same cake because its in the same position and you can see that the old sticker was peeled off. Sometimes I see mold coming off the cake too, and its absolutely disgusting. You could get somebody seriously sick.

Ca
Review №35

Foodstuffs are always stocked and checkout is always quick

Sh
Review №36

Not crowded. staff very helplful

Be
Review №37

Grocery stores are not so different from each other anymore. Safeway stands out, however, because of its bakery. It is the only grocery store I know with genuinely good cake. They have pastries that are good as well. The only place I have ever been that gives them a run for their money is Wegmans, but Safeway has better cake.

Ja
Review №38

What can I say it is a grocery store it is about the same as giant however we honestly like the giant a little better

De
Review №39

Nice store... Only had 1 bunch of Romaine lettuce .. I bought it... The insides of it was molded... But I did buy their guacamole and and strawberries.. was really good.

Ni
Review №40

It was an early quick trip to the store. It wasnt crowded. But I found everything I was looking for. Located in a nice shopping center. One stop shop for all your needs.

Ti
Review №41

The person locking the doors watched me walk to the exit, locked the door anyway, and told me to leave on the other side of the store. Great customer service maam, thank you for making my night

Te
Review №42

I’m always treated kindly, helped and just yesterday asked for a refund, and once again, treated properly and respectfully. My four year old is always greeted by employees and Mrs Margaret is specially kind to him. Love, love, love this Safeway.

St
Review №43

Nice store, best to buy sale items. Truly appreciate the bakery.

Yo
Review №44

I have been shopping at this safeway location for twenty years now and It is the best in this area of Virginia!!! The night manager and cashier for the self checkout are the most friendly and courteous! I recently did cash back and forgot to take the money when it dispensed from the register. I was panicked when I got home as I left without the money and thought someone already pocketed the money I withdrew. However, the cashier managing the self checkout knew I withdrew the money and set it aside for me and couldnt be more thankful for such helpful staff at this safeway!!! This location will always be my preferred location for grocery shopping! Cheers!

Bi
Review №45

There is where I go for good and reasonably priced cuts of meat. Join the Safeway club to always save. No matter where else I may shop I go here at least once a week

Pe
Review №46

Selling food near or past expiration to this degree should be Criminal. I havent even been able to find near here that doesnt expire in a couple days. In completely done shopping here.

ky
Review №47

Bad customer service especially HASSAN probably he only came there to work..dont give me attitude your becoming racist. Im only asking if u can change my 5 dollars to single dollar.. simple work.. if u dont like your job please Quit... it messing up the company

Da
Review №48

Average grocery store chain. Always a long wait to check out now that they have removed all of the self check out lanes. Store could definitely use a good cleaning

Ch
Review №49

Has everything I needed.

Ka
Review №50

Pleasant people good selection of food. Only issue:deli and meat counters close at 7 pm

Sc
Review №51

It boggles my mind that a Safeway in affluent DC/ Fairfax County suburb Burke has no shopping carts. Last time I was in this supermarket, I had to use a random Shoppers shopping cart because that was the only one available.Aisle sale signs are never in sync with the registers and cashiers are perpetually understaffed. Underwhelming selection across the board. Always a disappointing experience.

Gr
Review №52

Wider variety of things than some of the smaller stores

Ar
Review №53

Good selection in the meat department as well as in wine and beer

Wa
Review №54

Awesome well put together store I never have any trouble find what I want at this location. Plus the cheap gas station is right next to it #winning

Al
Review №55

Clean and quiet. Comparing with other Safeway, needs to improve bakery.

Je
Review №56

This place clean, this dope.

Ch
Review №57

Great as usual...

Ji
Review №58

Upon being rung up, the vitamins wouldnt ring up. So the register said to go to the pharmacy...the person (pharmacist I presume, in a white coat) didnt even acknowledge me standing there til I made a comment about her not making and effort to say something.Then she tries to still explain herself...which at this poibtvof just want to purchase the multivitamins. It doesnt ribgvup in the pharmacy either! She then says go to customer service.Safeway, if youre gonna sell any vitamins..this shouldnt be this difficult.I wont be shopping this place because if the lack of knowledge and courtesy of the employees.Thanks.

J
Review №59

Nice selection of grocery items, they do have cold beer and wine, as well as lottery.

La
Review №60

One of the nicer cleaner Safeways

Ka
Review №61

Good quality, decent value but lack of cashiers on Sunday drives me crazy

Mi
Review №62

If you need groceries, you will not regret selecting this location.

De
Review №63

Great place to shop! Fast customer service! This place has improved a lot!!!!!

Ri
Review №64

Clean and organized

sa
Review №65

Niiice....beautiful produce....fresh looking meats

Ch
Review №66

Meat depth was clean and empty,seafood was a disgrace,if you wanted social media and people standing around. ...this is the place

Wi
Review №67

Fast checkout, but docking a star for no self checkout lanes

Ph
Review №68

I love the chicken gumbo soup here! :)

Mi
Review №69

Safeway is always just okay. Not the best, not the worst. They need to work on their image.

Vo
Review №70

Cashiers friendly and helpful

mi
Review №71

Good

Mi
Review №72

The suntrust inside has excellent customer service (only had one bad one) The bakery produces great bread and the general selection of products is great!

sr
Review №73

Arrived 515 pm. Long lines at checkout. It took seemingly forever for someone to ask for help and open an additional line.

Xi
Review №74

Last year, I bought an apple pie, and started eating right after I went back home. But after quite some bites, I found green mold inside. Returned, and learned that a lot of customers have returned pies for the same reason. Stay away if you can.

Ri
Review №75

Typical Safeway. Lines can be long during peak times due to no self checkout and few cashiers. Starbucks in store makes trip worth it.

Ke
Review №76

I went to buy the shrimp that were on sale for $6.99 a pound. When I checked my receipt at home I saw that I was charged $7.99. This seems to be a frequent problem with Safeway.

Ph
Review №77

Friendly staff and the isle structure makes sense. The produce, however, is not great.

Ph
Review №78

I love Safeway

Je
Review №79

Poorly managed and poor selection of produce that goes bad quickly...closest to me but I will drive elsewhere.

Al
Review №80

Wish the self checkouts would come back. The new amazon locker in the store sort of makes up of it.

Jo
Review №81

Clean and nice

Ry
Review №82

So slow, never enough lines open. Staff is very friendly but so understaffed. I no longer shop at this store even though it is the closest grocery store to my home.

Is
Review №83

I dont know but Safeway have the worst customer service!

Ci
Review №84

Love their sales.

Ei
Review №85

I didnt go there

Ke
Review №86

Good Selection of Food and Good Service

Co
Review №87

Not much their. Food or workers wise

Ka
Review №88

Great cashiers and convenient.

Am
Review №89

Always decent savings

Al
Review №90

Slowest checkouts around. Standard products.

Mi
Review №91

Went to this location some time ago and had a long wait, went again recently and the one cashier at customer service let two people jump the line....

Re
Review №92

Horrible customer service and long lines because they refuse to open up enough lanes during high traffic times.

Wa
Review №93

Its ok.

Ad
Review №94

Always line, no self checkouts!

Ka
Review №95

I didnt go to Safeway

Bi
Review №96

Great place

Ma
Review №97

High prices, most expensive in Burke

ra
Review №98

Very good items and good prices.

Ri
Review №99

Excellent

Al
Review №100

Good prices and very neat and clean

Information
39 Photos
100 Comments
4 Rating
  • Address:9596 Old Keene Mill Rd, Burke, VA 22015, United States
  • Site:https://local.safeway.com/safeway/va/burke/9596-old-keene-mill-rd.html?utm_source=G&utm_medium=Maps&utm_campaign=G+Places
  • Phone:+1 703-440-1341
Categories
  • Grocery store
  • Grocery delivery service
Working hours
  • Monday:5AM–12AM
  • Tuesday:5AM–12AM
  • Wednesday:5AM–12AM
  • Thursday:5AM–12AM
  • Friday:5AM–12AM
  • Saturday:5AM–12AM
  • Sunday:5AM–12AM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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