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Japanese Motors Inc. | Ichibanjdm
6420 Roland St, Buena Park, CA 90621, United States
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Japanese Motors Inc. | Ichibanjdm
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Lu
Review №1

Buyers beware. Will not honor warranty and blame you for it. Will highly recommend to buy from someone else. Horrible customer service they just make excuses after excuses.

le
Review №2

What evercyou dont buy off of eBay with these guys there liers to the fullest the dont keep their word nor does the business make sure the right stuff goes out I want my money today

Ve
Review №3

Worst customer service, I drove from San Diego to pick up a transmission, gave me the wrong one. Spoke to the owner and he was cool was supposed to meet me Sunday morning, I drove back again from San Diego even though they were closed he never showed up I waited over an hour on Mothers day with my wife and kids in the car for him. Now I need to come back a thrid time because of theyre mistake. Just completely unprofessional.

Ka
Review №4

Chris and the whole team was excellent ! Took care of me to the fullest. Best service. Bringing all my friends and family. Come through !

Ke
Review №5

I purchased a JDM engine from Japanese Motors Inc. in the beginning of September. The knowledge displayed and the assistance given to me on the initial contact was very encouraging. The from California to New York was quick too. After installing the engine and driving it the past 3 months, I am VERY happy with my purchase. For me, Japanese Motors Inc. was an excellent choice.

Ja
Review №6

Bought an EJ20X from them, Chris and Nick were awesome and I have no doubt the success of the company is due to them. EJ20X had rodknock that was so slight I didnt detect it until the engine was completely hot from driving to the BMV, drained the oil, and sure enough there is glitter...lesson learned. INSPECT YOUR OIL FILTERS BOYS. Out of warranty now, and the owner is refusing to warranty another engine, probably because he assumes I beat the piss out of it or something. The receiving car is an outback XT, a grandma wagon with a stock VF40....really gonna win some races in that.... Left out to dry at this point for a mistake of simply not cutting open an oil filter. Owner has no sympathy for this, and refuses to talk on the phone, even though I have respectfully asked many, many times. Sorry, but I cant recommend this company, wish I could. You lost business on another EJ20X and a K-series for another project. If the owner treated customers like people instead of numbers, this review would never have been written.

Fa
Review №7

I really had high hopes purchasing a Mazda MZR L3-VDT from Ichiban on Ebay. Unfortunately, the whole process was somewhat of a debacle. The engine arrived poorly tied to the pallet. The pallet was pieced together and falling apart. The ECU was broken. The turbo bypass valve nipple was broken. The engine was never compression checked as there was no evidence that the top mount intercooler and the spark plugs/wires were recently removed. Upon further inspection of the engine before installation, it turned out that the VVT actuator was broken causing a stretched timing chain which was hitting the underside of the cam cover. Pieces of the VVT actuator had fallen down into the oil pan. Not to mention that the engine was way out of time. This would have required a complete timing system overhaul and removal of the oil pan to retrieve the loose pieces. Not an inexpensive and quick task on these MZR engines. Labor and parts would have cost me $1200 (per Mazda parts and Alldata hours). Ichiban offered me $300-$400 to repair it. Somewhat a slap in the face. Fortunately, they ended up taking the engine back and refunding my payment. I gave 2 stars because they were untruthful about the compression test, damage to engine internally and during shipping, and email communication was really slow (phone communication was better). The only saving grace is that my contact, Chris, was polite and seemed really understanding when I spoke to him over the phone.

Er
Review №8

Called about a b20 high comp got the price ($695)Go to pick up the motor about a hour after I called got there talk to (Nick) paid for the motor no big deal got the motor home get it in the car and I look at some of the stamps on the motor and it points to being a low comp that goes for $500-550 online while high comps go for $600-700 ONLINE so 695 not bad on, the high end. but I heard good things about this shop so go with it so after finding out that it’s not a high comp call back a week later then was told high comps are $750-800 from (Chris the owner) then I have my friends call and see what they say pretty sure it was (nick) said that high comp are $695 then I have my brother call and ask for Chris, and do the same thing ask for a b20 high comp now it’s $700-800 yes on the same day, I’m mad that I ended up with a low comp motor when I said Multiple times on the phone I wanted a high comp. And hella over paid for it would not go here for anything they offer to refund if I brought the motor back but not worth my time pulling it back out again so f this place if you do buy something here make sure you check all the numbers and stamps on the motor to make sure it’s what you want

je
Review №9

*update!!!*Red Flag do not i repeat do not buy from this location i got sold the wrong transmission went past the 30 day due to manager being sick and me living 6hrs away and they wouldnt do anything not even store credit to make the situation right!! Very bad business I have bought over 7 engines and 3 transmission from other shops and have had good experiences this one was horrible and will never give them my business again!!!I assure you the bad reviews are true and stay away!!!!!!!! You have been warned!!!!!Just picked up a low mileage awd transmission for my crv which went out!!! Shop is full of great stuff motors, transmission, wheels, clusters, clips and so on..... will update once installed and tested but everything looks clean and legit so shouldnt have any issues :) 10/19/2020 thanks to the great customer service definitely would drive the 5hrs+ again without hesitation.

pa
Review №10

Bought an SR20DET engine and trans as well as an S14 front and rear subframe. The subframe was most likely in a bad accident, arms were bent and the rear knuckle was cracked. The rear wheel bearing was bad and could not be used either. Even worse... the SR20DET I bought from them was blown up, the pistons are chewed up all the way down to the ring and the cylinders are also chewed up. I tried to contact them and ask for a refund and they said they would see about it and contact me back. Never got a call back about it so I called them again and again and again, they said no refund and if you open the engine up the warranty is void lol! How would you know if the engine was blown unless you open it? If you go through all the effort to install it later to find it blown it would be even worse having to pay to have it removed and rebuilt. Once they have your money they dont care about you anymore and will dodge you as best they can. These guys are very unprofessional and shady!! I would definitely stay away. They wont let you talk to the owner nor will they give you his name, one guy even said his name was jon then he said it was sam, then he said hes the manager and then he said hes just a guy that works there.. I worked hard to get this engine and subframe, now Im stuck with something that needs extra work and money put into it, Im putting this review out here in hopes that other hard working people wont get screwed over by these terrible people! STAY AWAY!

Ra
Review №11

Best price I found. I live in the Inland Empire and drove out to the OC and did not regret it. Got a low mileage engine with a warranty and compression test. Highly recommend it.

An
Review №12

Chris was awesome. Called a few different places for a 1ZZ engine, their price was actually a little higher than some of their competitor. What sold me was his professionalism and how nice he was over the phone.When I got there, I was greeted and taken care of immediately. Chris and his employees helped me picked out an engine that was super clean. Top top it all off, they helped me load the engine into my car, even helped me strapped it so it doesn’t fall over.I have told all my friends about this place. Everyone was nice to deal with. They have many engines with low miles, go check them out if you need an engine!Thanks again Chris and team!

Ve
Review №13

They dont keep their words.

jo
Review №14

I was informed wrong about the engine I got and had to take it back to get a different one thanks to Chris I got the right engine if you have any questions please ask for Chris he’s your guy

Ch
Review №15

Bought a L3-VDT engine for my Mazdaspeed 3 around the end of last year and installed the motor. it ended up burning a quart of oil every 150 miles or so and smoked so bad it was like a smoke screen. The only saving grace was that Ichiban honored their 30 day warranty. With about 2,000 miles on the exchanged motor i am now convinced i have a reliable motor that doesnt have damaged internals. I give them 5 stars for Chris, a man of his word and made things right.

Ro
Review №16

Awesome they help me so much bought a 2.0 engine from them and put it on my Nissan Altima 2005. You did an awesome job really reliable. Would recommend to anyone who needs to buy an engine especially because offered the swapping of the old engine to the new one. Price is great.. nice and honest people.... my wife is happy with having her car back...

ed
Review №17

Desperately needed a specific engine to get my car going. I called to ask for one and left my information because the receptionist said hell check and call me to let me know. Didnt get my call. A couple days later a friend shows me a ad from this place showing that specific engine for sale and it was posted the day or the day before I called and Im pumped and ready to drive a few hours to buy it asap.I called to ask about it and Im told to call back in the morning but they should have it. I called in the morning ugh, I dont think we have those engines but give me your info and Ill check and call you back. 3 hrs later I call back and I get yeah we dont have that engine but we have other similar engines thats like me wanting to buy a Toyota Corolla and you offer me a Chevy Silverado. Way to loose a customer buddy

Al
Review №18

This is my guy from now on will definitely come back ! . Most chillest and honest owner he really came through . Thanks a lot Chris .!

Ju
Review №19

People here are awesome with the customer service and will go the extra mile to show you everything is in working condition. Beautiful motors, great prices. Cant get any better than this place!!!

An
Review №20

I contacted Ichiban regarding an EJ25 engine and was fortunate to speak with Chris. I explained my situation to him. He was extremely helpful and understanding, and even took down my info to keep me on a list for the engine just in case I did need it. I ended up not needing it, but I am thankful and appreciative of his customer service and will definitely keep these guys in mind in case I need anything in the future.

Be
Review №21

It is really good i love all of their parts

Mi
Review №22

Great prices even beat all the competitors in the inland empire..i drove from Moval to Buena Park. I bought a 3.5 honda oddessy engine.

Da
Review №23

I ordered a transmission from eBay. They immediately called me to inform me that I would need to swap the rear differential as well to prevent damage from ratio mismatches. It was a very courteous gesture on their part. Shipping was very quick and I received the transmission a couple days after placing the order.I got unlucky and received a bad transmission, which seems to be a rare occurrence for them. Fortunately, I was able to fix the transmission myself at a semi low cost.

JD
Review №24

Awesome they help me so much bought a 2.0 engine from them

St
Review №25

Chris was great to work with! Purchased a replacement engine for a Subaru Outback couldnt be happier with the service and price. I will definitely be buying more engines from Ichiban JDM.

Ro
Review №26

I sent my nephews to pick up a subaru engine that we seen advertised on there website, specifically that one, when they got there they were told that that paticular one was not in stock. Maybe the saw the naivity on the and sold him a different one that was the same but it had some corny mods and a badly damaged turbo. They didnt want to work with us on getting a refund or exchange. Now i have to either replace or rebuild the turbo and hope the internals arent damaged. I wont buy here again and i do plenty of jdm swaps.

Cl
Review №27

I bought a motor for my 97 Honda Accord a while ago just had a chance to put it in runs perfect will definitely buy from again

Jo
Review №28

I was a walk-in, and was helped immediately.Their shop is more concerned with getting you what you need, instead of trying to make a sale.The representative that helped me out was very knowledgeable and honest. These are traits that are hard to come by nowadays.

Pi
Review №29

I purchased a RB25 NEO, and it was in immaculate condition! Very clean, no cut wires. Awesome people to work with. Definitely would highly recommend to anyone looking for any JDM engine.

Ri
Review №30

I am foreign and domestic automotive repair shop owner / operator with over 15 years experience. We purchased a transmission for a 2001 Honda odyssey listed with a 90 day warranty on January 21 2019 . The transmission was installed in the van along with a new radiator to ensure there would be no contamination from the old built in transmission cooler. The transmission would not shift correctly from the very first run. Further diagnostics was performed and the transmission was found to be damaged internally. Upon contacting ichiban I was informed I needed to flush the transmission and clean all electronic solenoids and screens. I entertained their request knowing this would not solve the problem, which it did not. Ichiban was again contacted with no reply. I finally got ahold of chris with ichiban on april 19 2019 and was told he would speak with management and get things taken care of. That was the last time I have heard from ichiban up to todays date. I have made several attempts to get this taken care of and yet there has been no resolution as well as next to no communication from ichiban. As a business owner I feel this to be very unprofessional way of handling things. I have been calm and patient with ichiban but feel they are not willing to resolve the problem. I am not normally one to leave a poor review for any business however given the situation I feel this is something any future customers of ichiban need to know. Update it is now 7/21/2019 I have been speaking with a gentleman by the name of Del who has promised me three times they would get a replacement transmission shipped out to me. As of now it has been over a month and a half since the first promise to send a replacement transmission and still no replacement. I was also told that if a replacement could not be sent ichiban would refund the full amount however now when I call I I am told that Del is on vacation and apparently has been for the last several weeks. To date I have spoken with Chris, John, Del, and Rudy all of which have agreed they could resolve the issue and yet no resolution.

Ja
Review №31

Bought a Subaru Version 7 engine from these guys. Everything was perfect, and runs strong. Super easy transaction, at a great price. Would recommend to anyone looking for an engine.

J
Review №32

I dont recomend this place due to that they dont honor their warranty.bought an engine that needs to be time after installation, had many problems getting it to work call for support and ask for warranty I was denied that.now, a few hundred dollars out and a week of wasted time, I learned to stick with the places I usually buy engines from.soken trade, and soshin trade, I never have any problems when it comes to warranties and their warranty is 6 months not 30 days like this guys.over all a bad experience.

Ri
Review №33

Got a great running Integra Type R engine from these guys with no issues. Looked like it was new when it arrived. Good communication through the process.

Br
Review №34

Chris was great when i went to pick up my jdm 1jz! i got a really good motor really clean to. helped me out alot with other issues while doing my swap to. always responded fast and was very helpful.10 out of 10 will buy again!

Mi
Review №35

Good prices and excellent costumer service. Highly recommend this place

TJ
Review №36

Great selection of JDM motors, wheels, front clips and more. The staff are helpful and the prices are reasonable.

Ki
Review №37

Great service,greatly attitude ,let me choose the engine I wanted ,100% healthy engine they got quality wouldn’t doubt buying from them not one bit I purchase my engine March 2,2018 daily it 63 mile commute daily running strong no somoking no overheating no funny noise, scince start up the engine sound healthy .Recomended 100%

yo
Review №38

Bought a jdm b16b civic type-r swap for my honda civic... great compression, low miles, clean and great customer service.... definitely recommend to my friends.... a big thumps up

Ro
Review №39

Nice staff. Fast service. Great selection.

Gi
Review №40

I Purchased a Version 7 sti front clip from ichiban jdm and not only was the front clip in immaculate condition but their service was amazing. Great prices and great service. You can count on these guys to help you with the purchase and if you have issues or concerns afterwards.Thanks ichiban - Gio

Sa
Review №41

Chris is the man sent me an awesome 3sge Beams for my z32

Mo
Review №42

I got the right engine at the right price. Love it.

He
Review №43

Jdm import motors is a well shop with chill people if u need anything hit them up they can get what u need

Om
Review №44

Very helpful people

Th
Review №45

There service was great and it was super easy to get exactly what I wanted. They have great selection of engines and other jdm car parts. Ill definitely be visiting them again.

Mi
Review №46

Very good pressure

Information
49 Photos
46 Comments
4.4 Rating
  • Address:6420 Roland St, Buena Park, CA 90621, United States
  • Site:http://www.ichibanjdm.com/
  • Phone:+1 714-735-8006
Categories
  • Auto repair shop
  • Used auto parts store
  • Auto wrecker
  • Engine rebuilding service
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–3PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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