Excellent to deal with. Luis, Fabian and Palambo are great!!! Treat you like family there. I could not be happier. Very informative and helpful. Honest and down to earth. They go out of their way to be sure you are taken care of. Definitely recommend them.

The people in the front were excellent. The technician took longer than expected. I received a text to rate them I did and they still continue sending me text to me that is very annoying. And to finish it off letting do a good job. In the technician department

We went to get information on a SUV. Employee was unprofessional, it seemed he didnt want to sell. When I asked for the price of a truck/suv he just said oh no, those are expensive like if we wouldnt be able to buy it even though we never said how much we were willing to pay. We didnt know the the dealership was about to clsoe but regardless of the time he never explained they were closing soon, he didnt make any effort to stay in contact for future questions, he didnt ask for our phone number or said his name. I bought my car there in 2015 but the experience was totally different. Im going back to Honda, it seems they are more interested about the customer than Tipton. Shame on you, Tipton.

Such an amazing experience buying my 2021 Hyundai Elantra at this dealership. Staff is so attentive, especially Mr. Lopez. He took care of everything ASAP, made it so easy and stress free for me. Ill definitely keep buying there and recommending them to all my friends and family. Thank you so much 🙏🏻😁

Thank you to everyone at Tipton Motors who assisted me with the purchase of my 2022 Elantra! You all go above and beyond to make your customers feel at home and taken care of the minute you drive up. My family will continue to shop at Tipton Motors! Luis, Alexa, Steve, Noelia and Alex thanks again for taking great care of me!

Polite but wouldn’t recommend first time buyers to stop by. Soft inquiry was done and they referred to my credit as “baby credit” which didn’t seem professional. They didn’t present me with other options to try to get financed nor seemed like they wanted to help. For the future they should exhaust every option for their customers. I was able to purchase at Hyundai of Pharr instead where they better assisted. Important to remember everybody is a buying customer.

A huge shout out to Adrian and Frank for an amazing, smooth and swift process for my 2022 Hyundai Santa Fe purchase! Thank you so much for getting me the best deal!!!

Awesome staff and service! I recently bought a new 2021 Kona with Tipton Hyundai and I’m more than satisfied with my experience. Luis Rodriguez is respectable, knowledgeable, and helped me get a great deal on a great car! I definitely recommend this place if you’re looking for a salesman who cares about your well-being and satisfaction. Love my new Kona! Looking forward to shopping here again.

Love the customer service this team has. Really recommend Lalo, super friendly and great salesman. Made our experience simple and easy. We left that dealership very satisfied.

Very pleased with my service. I was very hesitant to go back to a dealership because of my past experiences but thanks to *Frank Cermeno* the experience was excellent. He made it as smooth as possible. Me and my husband felt heard and understood to what we needed for our family. 100% recomend Frank as a sales person makes you feel like family. Thank you for making us believe in a dealership again, and for making our goals reality. Proud owner of a 2021 Hyundai!!

I called and told them I had a door that would not open. (Apparently a very common thing on the Tucson.) They said it was best to bring it in the afternoon to have someone to look at it. So at 3pm I left work and drove 30 miles to their dealership. They were correct nobody was in the waiting room and there was no line. However, they didnt have anybody there to look at the car. They asked me to bring it back the next morning at 9am, so somebody could inspect it. Again I left work and drove 30 miles. When I got there at 8:57am there was 1 car in front of me and that person appeared to be sitting in the waiting room. The lady at the service desk then told me it would take 2 hours before someone could look at my car. I asked if I could make an appointment, because I cant leave work for 2 hours to have someone inspect it and then most likely have to bring it back to have them work on it. Like I said earlier, the door getting stuck and not opening is a very common issue with the Tucson according to other reviews. All it would have taken was 5 minutes for someone to come outside see the problem that they have seen before on other Tucsons. Then they could have ordered the part and scheduled a time for me to bring it back. All would have been good. But instead I have wasted 2 hours of driving with no results.

Service department keeps me and my 12-year old Hyundai on the road.. Service manager, Joe, and his staff are professional and thorough. I highly recommend these folks - none better!

Greeted Instantly by a sales rep, They guided me through a tricky time in getting new Vehicles and got me the one of my choice color and trim A+ Effort and Service! I will return here in the future for any of my needs.

Alex from Tipton Hyundai in Brownsville was a very friendly and exceptional help. Great sales man. Recommend him 100%

I’ve never had issues with my vehicle since I purchased it on December of 2017. I took it last week to get it serviced for a recall and now my car is making all weird noises and what not. Very disappointed.

The total experience was A+ I have bought 2 cars from this dealershipand will always go here for service and future car purchases

Although an appointment was made, I missed it. A couple days later I just showed up and the guys still took my car in for the oil change which took under an hour. I also had lost a license plate screw somewhere and they were able to find another one for me. This is my second accent, my daughter has my first one. This is a great priced and reliable vehicle!

Great service and personal!

Alex Alvarez was very helpful! He did a great job on getting the car we wanted!! Would totally recommend him!!

Luis has been our salesman for a while now and he is always great and gets us what we want. Very Friendly and knowledgeable

Great service fast and efficient. Friendly customer service.

Even after all this time that I have been leasing a Hyundai Elantra, to finally get to own one is an accomplishment but it could not have been possible without the guidance and help from the service department and the personnel that made the transition as smooth as possible. A special thanks and shout out to Lucho and Fabian for their patience and hospitality.

I bring both my Hyundais to Tipton for Service and have been doing so for five years. The service representatives at Tipton are top notch. Many thanks to Paloma for her excellent customer service skills.

Great service this is my second time buying a Hyundai at Tipton love the brand and the service they provide

Good people. no pressure sales

Absolutely fantastic service! Moe was an amazing sales man, and knew what he was talking about. Which is why I ended up buying my new car from him.

Great cars. Good service. Loaner service.love it.

Great experience buying a car from Tipton Hyundai

Super easy to get in and take care of business with the salesman since it was all set up before we even got there. The finance guy was a stickler, but hes just doing his job. Quick service.

We had an issue with Tipton, which has been resolved. I am grateful there are actually companies like this who listen to their customers and work to resolve issues. Very few know the meaning of customer service these days, but that is not the case here. Impressed with their customer service after this and we will continue to take our vehicle to Tipton and hope to purchase more vehicles from them in the future.

Unpleasant experience! I have purchased many vehicles for personal and business use. After lengthy process and much waisted time my credit was pulled and we came to a final sales purchase agreement only to have Eddy send sales gentlemen to ask to run my husbands social and run his credit saying that if he had a better score than my 747 he could possibly lower the leasing price. They came back asking me to go to finance and I asked him for my husband’s credit score first and again insisted we come to finance and we will show you there. I have perfectly great credit! I don’t know why they tricked us into running his for. It was very deceiving the way they handle this. I never felt like that before anywhere else. I have made many large equipment and real estate purchases just On my own but I hate to be deceived and lied to the way they asked for his credit. We keep our credits separate for business purpose options. Don’t use tactics like that on people. Walked out!

Very nice, might not call to remind you of your appointment

Went in to Tipton in a Friday afternoon around 12:00 just to see what was available. Wife and I have been looking for a car. Was met by a sale rep who was very helpful, friendly, and positive.He listened to what we were telling him; everything we were looking for in a car and he showed us exactly what we were looking for. We were driving home by 3 in our new car.Thank you Tiny for you assistance.

Sales folks go above and beyond to make sure your experience is satisfying. Peter makes sure you don’t leave with any doubts about your purchase and makes you comfortable about going in and taking your time on the lot. He makes taking care of you his #1 priority. No pressure at all, you feel at home here. Sergio on the finance side will go over all the fine details very openly. No surprises and explains things patiently if you have questions. Very respectful group. You cannot do any better than this team. Highly recommended!

Excellent experience front start to finish. Quick and easy.

Our experience at buying with the Hyundai team in Brownsville has always been the best. Eddie and his team makes the buying experience a unique one. Keep up with the good work...!!!

As always, excellent service! Thanks a lot to the guys that were able to help me with obtaining my new Santa Fe. 3 years ago I decided to trust these guys at Tipton and Ive never had an issue. Is always a great experience visiting the dealer because they are so friendly and approachable. Keep up the good work and keep being awesome!

My dealer David Rodriguez and the finance guy (Im sorry, I cant recall his name) were both GREAT! Got me into my new Tuscan and out in about 3 hours...one hour was on me for being so indecisive. That totally impressed my family since they have all recently purchased new vehicles, all different dealerships, and they were there a minimum of 5 hours! Thank you guys for your patience and honesty! Outstanding service and I will purchase with you guys again in the future.

Great customer service and awesome experience overall! I ♥️ my new Hyundai Palisade!

Jose Mejia was excellent! He went beyond his duties and made sure we were satisfied. We are so excited with the purchase we did with Hyundai.

Very friendly professional service. My questions were answered, and all information that I needed was given to me.Excellent.Juanie GarciaBrownsville, Texas

Great customer service, friendly staff. Definitely will be back for service.Awesome Parts dept. and very knowledgeable personnel.

Been a customer of Tipton for about 12 years - specifically, Hector Lopez has sold us about 6 vehicles. Always a great experience. Hector is outstanding. Everyone is 1st class. Which is why we keep going back and referring our friends.

Recently my wife and I were looking for a new large SUV to accommodate our 3 girls. We were not sure exactly what make and model to go with since so many are advertised nowadays. Unfortunately, I also had some extremely bad experiences in the past with car dealerships and salesman’s. Naturally, I either ran from them or was extremely confrontational.We recently moved to the Brownsville area and we just so happen to see Tipton Hyundai/Ford and decided to stop in and check out the new 2020 Palisade. That is where we met Carlos Garza. At first, I thought who is this kid, but to my surprise, his professionalism and knowledge took me by surprise. In addition, he stayed after hrs to show us the Palisade and special features it offered. Unfortunately, we had to leave and did not purchase a vehicle. However, he did give us his card and said he would always be available to answer any questions and he was.As we continued our search, we decided to contact him back and go in to test drive. To our surprise, his knowledge of the Palisade and every other Hyundai product was impeccable. We then made our way inside the dealership and felt very welcomed by the entire staff. Everyone made the entire process extremely simple and not only gave us different options to finance, but many additional incentives to help out with the purchase. Carlos explained everything to the tee and after signing he explained all the features to the vehicle as well.Overall, this has been the best experience in purchasing a vehicle and probably my first and only review I will ever write. Tipton Hyundai has made a customer for life and it all started with a young man who went out of his way to go above and beyond to attend to me and my wife. As a result, I am now purchasing my own personal truck with him. Thank you Carlos for the special attention to me and family.

Salesperson Fabian Cavazos was very helpful and knowledgeable about the vehicle I purchased. Thank you for your great customer service. I love my 2019 Santa Fe.

Amazing service again and my second Hyundai ivII gotten from here. Friendly service and helpful and always putting the hard work to get you the best deal on a new car. Go visit Hector and Eddie thanks again for the amazing service.

Very Nice and ProfessionalWe were greeted and offered drinks and a place to stay comfortable. We had to leave so we were offered a shuttle ride and when we were dropped off we were also offered a ride back when we were ready! We love the Tipton service that was provided, thank you all!

Joe from Tipton Hyundai was wonderful. He went above and beyond to help me find the right car for me.

Thanks for treating us like we are important. Your work and concern is needed and appreciated.

Chris Abrego was awesome! He was very patient with me and worked with me until I was able to get the deal that met what I needed. I will recommend your dealership to all my friends and family members who are interested in getting a good and honest deal when they need a new or used car! God bless!

Great service. Since we walked in the salesperson Hector Lopez was very helpful. We stated what we needed and he found a way to make our new car happen. I recommend Tipton Hyundai for the great service when you buy it , service it and return to buy again. Ask for Hector Lopez, once you buy here you will always come back.

First time buying a car and Victor made the experience fun and easy! I’m so happy and satisfied with my new vehicle! He made me feel like family! Will definitely recommend to friends and family to go to Victor at Tipton Hyundai!

Our salesman, David Rodriguez, was great! He was patient and honest.

Routine oil change but always good to experience some good Customer Service our favorite Dealership

John is ALWAYS great to work with - VERY KIND and helpful with information . He is great with helping to ensure that my car gets the Service it needs in a timely manner - and helps me when I need a ride while waiting for my car for other appointments nearby! He is the BEST! Thanks, Mollie Huebner

John Wells and his wonderful team always go above and beyond at Tipton Hyundai Brownsville, Tx.

Excellent service and very professional attention to the client.

Excellent customer service.

The staff is very friendly very attentive to the customers needs answered every question I had clearly with a smile on their face happy greetings when you walk through the front door.

Had a scheduled oil change, but I had to go in a day early. They accommodated me, got the oil changed, topped off the fluids and washed the Elantra. It was done in a very timely and friendly manner as well.

Good staff and a great service👍

This the Greatest professional car dealer employee I have ever dealt with. Everyone from David Rodriquez our salesman, to John in the service department whose honesty has been the primary factor why I trade up to Eddie the manager who works with his staff to help the customer and definitely Sergio in 5he finance department who makes signing our paperwork a breeze. But most important is thier Customer Service, something that in this day and age has been forgotten by many company. I recommend Tipton Hyundai in Brownsville to anyone who is looking to buy a car. This is my 6 car that I have purchased here and my 9th Hyundai I have purchase. THANK YOU THANK YOU. GREATEST TEAM IN THE WORLD.

Excellent service they went above and beyond to get me the car I wanted! I couldn’t be happier.

Excellent customer service and staff. And deals on new vehicles are awesome .

I had been to two other car dealerships in Brownsville and couldn’t get approved for a used car but Tipton Hyundai did it in a few hours with my horrible credit and no co-signer wanted to thank Mr. David Rodriguez for helping me out I highly recommend him and the team at Tipton Hyundai now I have my 2015 Ford Focus se

Excellent service! Everyone at Tipton Motors was amazing and gave me the best service ever! Thank you Tipton!!!

Good service and friendly to the costumers

Great service big variety

Excellent service, prompt and very efficient.

Excellent service area, very detailed explanations and made sure was aware of everything that was being done today...great customer service overall

Great costumer service very friendly

I take my car there for all the services. They know what they are doing and keep a record of what needs to be done to make sure my car will last me. Thank you for a great cordial service department.

I would like to thank John Serna tiny for making our car purchase a pleasant experience. He was very professional and thorough throughout the entire car process. The fact that we were able to close the deal eventhough I was out of town shows his commitment to his customers. Look for Mr. Serna for a pleasant car shopping experience.

Customer Service was on point. My husband and I told the sales rep exactly what we wanted and what we were looking for and he hit it right on. We didn’t spend days going back and forth looking for a vehicle. He was honest and straight forward with payment information. My husband and I have bought vehicles before else where and we always end up spending a whole day at a dealership wasting our weekend but not with Steve Borjas. He was on target the whole time. My Husband and I are beyond satisfied with the service and the car. We have 3 little ones and they are handful but Steve was nice enough to buy them snacks while we signed the paperwork for the car. We literally were there only for about 2 hours. The fastest we have ever baught a vehicles. When looking for a vehicle we will definitely be back and definitely refer family and friends to Steve Borjas. He gave us exceptional service. Very happy.

Great customer service. Took my car on a weekend and waiting time was not too long.

GREAT. Thank you Hector.🚘😉😉

The sales man and the manager at the brownsville location are horrible, uncaring people. They took advantage of I and my wifes naivety when it comes to cars and credit score. Long story short. They told me and my wife that they could get me into a smaller payment(because we could barely afford the current payment we were paying which was $575) by getting my car repossessed. We didnt think that was a good idea, we tried to leave but they managed to trap us and convice us to do that. So that day we walked out with a brand new 2018 Hyundia Tuscon with a smaller payment(lease). We got home did our homework on the repossession only to realize that we cant afford to get our vehicle repossessed. It would affect our cresit big time and they could sue us. So NOW! We are stuck with two car payments and i had to take on a second job to manage to pay for both vehicles and insurance on both. Im paying $575 for my 2016 Hyundai Tuscon and $394 on my 2018 Hyundai Tuscon not including the 160 dollars for the insurance. Horrible experience at the Brownsville dealership. Dont buy your vehicles from there.

Had a great experience, Sales personnel were great, David Rodriguez was very helpful, knowledgeable, and very courteous!! Overall great experience!!

Great customer service, fast on time repairs.

The car I wanted was not at their car lot, however made sure I got the car I wanted!

DONT LET THEM DO YOUR BODY WORK! Paint job, fit and finish bad.

Great people everyone I spoke in a professional and courteous manner

I really dont remember the name of the salesperson who sold me my Hyundai car, but I do remember him telling me he would make sure I had the best care. I NEVER saw him or heard from him again. I will give 5 stars to the gentleman at the desk that takes care of your car when you go for oil changes or other car problems. HE and the lady that takes care of the payment after the service are the best in taking care of customers. I also had a collision problem a couple of yrs. ago and the people from the collision department are very knowledgable and they explain everything.The salesman that sold me my car, I felt he just wanted to do that, make a SELL.

If I could give this place a negative I would. Where do I even start..long story short my mom has had a lease car here for about 3yrs. Her renewal was coming up Mar 2018. But since Oct 2017 these guys were calling her non stop to trade it in(have call logs to prove that). So finally she got tired and went to trade in Dec 2017. Then a month later she received a letter threatening to send her non payment of $499 for early termination fee to collections, meaning that they report it to credit bureau. So thats when I get involved 👿 for three months the guys kept passing her off to other people and not giving her any answers. But apparently she finally got a ridiculous answer for manager there stating that they could help her pay half!!! WTH, half! Why is she evening paying anything when nowhere in the paperwork was that mentioned or discussed!!! So I went to talk to the manager yesterday and he gives me the stupidest answer as to why it was never mentioned...because they didnt know! Lol what does that even mean!!!! How do u not know? Arent u all a business?! A professional business?! Dont u have meetings about changes in he company and if so how come customers are and were not made aware?! I could tell u this..the reason they kept giving my mother the run around is because they **cked up and were trying to pass it off on her hoping that she would pay the fee and not fight it and make it feel like it was her fault. Thats literally a perfect example of shady *** men trying to take advantage of an old lady that doesnt know any better. So as Im trying to tell this manger that shes not paying for anything, he stated that he would take care of it and give her a check tomorrow which is today 4/20/18. She called at around one this afternoon and he started back tracking again saying that he was busy yesterday and hadnt gotten to the check but would definitely have it tomorrow. His job yesterday should have been getting this check taken care of!!! Priorities!!!!! I wont hold my breath on getting this check tomorrow but if she doesnt u better believe Ill take it to the media. This is a women who barely makes enough to get by and cant afford for this to go to collections especially since it was not her fault in the first place! I can guarantee you this once this lease is over Im taking her somewhere else for sure. So people if u got a car within these dates double check with them that ur not getting charged cuz obviously they wont tell you.Update 4/20/18: they said they called their finance company to stop non payment from going to collections and surprise surprise it already went to the collection bureau!!!😡 Thanks for nothing and messing with people credit!!! People beware so they dont mess with ur credit either!!!!

Bought my car there.pr.excelent .guy at service shop tops.

Best place to buy a vehicle friendly people

Great service and pleasant conversation.

On 06/12/2017We left the TUCSON on 06/12/2017 because several concerns,I left written details of concerns and instructions. (I did this so there was no miscommunication)Mr John Wells was the clerk in chargeOn 06/14/2017We received the call that the Tucson was ready for pickupWe went to the dealer ship and John Wells there told us that a few of the items on our list where not resolved, we tested the Tucson with him and he saw that there were still failures on the AC display and on the Radio Volume buttons,John Wells told us (with a smile on his face) that the service of the 15,000 mile that was requested in writing was not performed.By this pint I was very upset ,and I told him that we cannot accept the Tucson and that we wanted to leave he called the manager I can only ASUME IT WAS (Eric McClure).Then he threatened me and my wife to call the police if we took the loaner so we could leave and come back the next day once the requested service gets done.I exploded, throw the Tucson key on the counter top and left the building.My wife remained inside and asked John Wells to call the manager, he refused to call the manager.Bottom line:We were told by Hyundai that my concerns would be repaired or a plan to fix them would be given.My concerns were not repaired nor a plan to fix them was given. They LIED !!!!We were told that we would have a loaner for the repair period and in reality, we were called to pick up the Tucson before repairs was completed and before the “15000 mile service”, that I had requested was performed. And in addition WE WERE LEFT ON FOOT!!!!!!! AND WERE THRETEND BY THE DEALERSHIP !!!!!We left the dealer ship. Without The Tucson, and without talking with someone in authority and without the loaner!!!I HAVE NEVER EXPIRIANCED SUCH BAD SERVICE IN MY LIFE!!!!I can not find a way to express the anger and frustration that buying a Hyundai has become.I was insulted, left stranded by the people that represent Hyundai here at Brownsville TXEric McClure is a coward that hid behind the John Wells.In top of that then we returned the next day to pick up the piece of garbage that the (Tucson 2016 1.6T limited edition) turn out to be. HE John Wells had the balls to request a good review.

The worst mechanics. Picked up car and driving on the expressway it shut off and braked by itself. There was a big truck behind me nearly causing an accident.

The star is for the website, no price on most of the cars. They asked you to call them and I am sure if you call they are going to ask to visit them.

John when out of this way to get the work done and our Tucson back even though they were extremely busy that afternoon.

So prompt and generous.

Thank you very much Jorge Gutierrez for your quality service in the purchese of our new family SUV. Clear and precise information on our 2017 Santa fe SUV.Thank you for everything!!

John is off in service department today....and customer service is shot to hell.....service man not personal at all....without checking service contract charging us $22.oo to look at tire....I feel disappointed because John gave us 5 star service at our last visit....

Was lured in. Wasnt looking for a new car. But thought if it was an even trade id do it. Monthly pmt. Est kept going up. But i thought i could refinance at a better rate with the online. Entity i was using now. Drove 55 miles. The salesman kept showing me cars when he takes me aside and asked if my bank could finance it. I explained 3 times its not a bank its an online refinancer. Also when ever i called hector lopez, he would answer the phone bueno. Not identify himself. Obviously avoiding someone. And this was on the dealership phone.At this point i just want to leave but hes got my keys.!

Everyone was very professional and helpful. Will continue to buy my vehicles from Tipton Motors.

Great service all around. Thank you Mr. De Leon.

Very attentive and professional.

The staff was friendly and courteous.

Great service 😊