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Chrysler Jeep Dodge Ram 24
1020 Belmont St, Brockton, MA 02301, United States
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Chrysler Jeep Dodge Ram 24
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Ke
Review №1

This is my 3rd Jeep Wrangler through Chrysler Jeep 24. We see Sebastien and he is always professional. He makes buying a car easy.

jo
Review №2

Jen is the best. She is attentive and knows her stuff. Easy to deal with and communication is easy. Will be a repeat customer for sure

De
Review №3

I had the most wonderful experience at Jeep 24 with Jen Tracey. I cannot say enough about her. She was very knowledgeable about the cars and worked with both my daughter and myself to find exactly what we were looking for. We both left with brand new cars! I highly recommend Jen. I am so happy with my 2021 Grand Cherokee L Limited!

Gr
Review №4

Jen with Chrysler Jeep 24 in Brockton! Made the process to getting a new vehicle an extremely easy one! Had patience and straight forward about all coverages with purchase. Returned my phone calls in a timely manner. Got the best rates to insuring all my vehicles. Even got my veteran plates on my new vehicle. Definitely sending my veteran brothers and sisters your way to get the same service.Thank You Jen Tracey!

sh
Review №5

Thank you Luis Lopez for another easy wonderful experience! I appreciate all your efforts and taking the time to find the perfect fit for me! 💯

Da
Review №6

I have had three interactions with this dealership and all have been unacceptable. I made an appointment to come on and see a truck. First, they could not find it, and secondly kept me waiting two hours. Then I came in to pay for the truck and pick it up. Three hours of mostly sitting around with lots of excuses. The truck was supposed to be cleaned and prepped ahead of time but it was not. Two more hours. Finally, I brought the truck into service for a wheel balance problem. I made the first appointment if the day and was promised that they would do it while I waited. They did not even bring the truck in to be looked at for two hours...and that was after I complained repeatedly! Avoid this dealership at all cost. They do not respect you or your time. They just want the sale.

Co
Review №7

I just leased my 2021 Jeep Grand Cherokee, and could not be happier. The whole process was easy and seamless. My sales person, Luis Lopez, was knowledgeable and made the process simple. He has even reached out a few times to follow up to make sure I was happy with the vehicle and that I received everything. I recommend asking for Luis, if you are in need of a new car.

Ch
Review №8

Jen Tracey at this dealership made all my new Jeep dreams come true. Made the process super simple and took all of my concerns about paying to much away. I got a great deal. Everybody considering a Jeep should reach out to her and BUY!

Ke
Review №9

Big thanks to Sebastian Espourteille and the team at Chrysler Jeep Dodge Ram 24 for their part in getting my brand new 2021 Ram TRX delivered and ready for me to take home! Thanks again!!

Mi
Review №10

Got a great price for the vehicle I wanted, both the sales and financing department were outstanding, Melvin was not only friendly but persistent on going above and beyond for me. I feel confident and very satisfied doing business with this location. Highly recommend!

Am
Review №11

So I don’t even have my jeep back and haven’t had it for 3 weeks - planned to wait until I got it back but I’m just so impressed by Laura S’s customer service. Especially since I contacted my insurance multiple times and they didn’t get back to me and she jumped in and was determined. This was beyond her scope of practice. You can tell she genuinely cares about customers and truly empathizes with them. I’ve never been without a vehicle this long - and to be honest normally I’d be so stressed but because of Laura this has been very manageable. I feel so at ease knowing I have her on my side and feel like I’m not battling alone. So kudos to Laura! - all I know is this dealership won a lifelong customer for whatever my jeep needs or when I decide to upgrade :) all because of Laura’s kind spirit

Mi
Review №12

My experience was great. Sebastian was extremely kind, very easy going. He was an amazing listener and got me everything I wanted in my Jeep. He spoke directly to me, which a lot of sales men don’t address the female. My husband was purchasing the Jeep for me. He followed up multiple times to make sure I was happy. He also sent me something that I had left in the car. I will be referring him to everyone and anyone looking to purchase a vehicle.

ta
Review №13

My experience with Luis Lopez was phenomenal & smooth. He is very knowledgeable. He understood that we had a budget and helped us get everything we looked for. I highly recommend him if you are looking to upgrade or even get a new car!

Do
Review №14

I have never had a pleasant car buying experience until I worked with Sebastien at Chrysler Dodge Jeep 24. Sales and financing experience was relaxed and seamless. Will return, Thank you!

El
Review №15

Recently purchased our new 2021 Jeep Grand Cherokee L Limited from CJDR24. This is our third purchase in 5 years from here, and each time the customer service and experience is a highlight of the transaction. For what can often be an onerous and stressful time, Sebastien E. has made each visit stress free, honest, and easy. He is the reason we drive an hour to buy from this location. As for the new Jeep L, you couldnt ask for a better third-row SUV on the market. Thanks for such a great car!

Ma
Review №16

Laura S. in service was so great to work with. She was able to answer all my questions and kept me informed every step of the way. Its so nice when you can tell someone wants to help and actually cares about her customers.Great job Laura

Fr
Review №17

Hi Everyone I just wanted you too know how cool it is when you can go into a car dealership and it just going into Cheers when just about everyone knows your name lol this made my 4th time all new jeeps 2 compass and 2 Grand Cherokee all new my 21 feels like Im riding on a cloud ☁️ but heres the kicker the same sales man SABASTIAN each time was like the first time nice and easy, well to tell you the truth I have been there 5 times my birthday was on the 18 of June I got this 1 day before then on the 5th Time I came back with my son Larry and SABASTIAN HOOKED HIM UP IN A 2021 SUV PEACE OF CAKE HIM AND HIS LOVE IT AND THEY WENT TO A FEW PLACES NONE COULD BEAT CHRYSLER JEEP DODGE OF BROCKTON AND I WILL BE BACK FOR MY NEXT RIDE SÉBASTIEN CAN HOOK YOU UP TOO.

bu
Review №18

Traded in my lease Warlock upgraded to the Bighorn had Jen Tracey as a saleswoman! She is amazing we leased a Grand Cherokee from her last year. She is the only reason I would go there also sent my friend in and he got a truck from her 2 weeks ago!

sa
Review №19

Great service here! Sebastien was incredibly helpful, professional, guided me through my experience with ease & knew answers to all my questions. I found him to be honest and help me achieve the deal I was seeking. I would recommend to others.

An
Review №20

The customer service was great and very knowledgeable. I was in and out quick no hassle.I would recommend them to anyone seriously looking for a vehicle

No
Review №21

Jennifer T has always taking great care of me for all 7 of my purchases here at Jeep 24 in Brockton. Right behind her is Damon, Marie and many more humble experts. I must say honestly, that’s it has always been a great and smooth experience.

Kr
Review №22

I had an awesome experience here! Jen was amazing at helping me find the perfect car for me and keeping me updated. I have no complaints at all.

Ra
Review №23

Thank you Jen Tracey for your amazing service throughout the process of buying my Jeep Grand Cherokee Altitude. You and your team provide amazing customer service and are very professional. Thank you for having so much patience with me and for helping me find my dream car. It was a smooth transaction thank you guys!! I am very happy with my purchase.I definitely recommend this dealership, ask for Jen!!

Ma
Review №24

I purchased my first car 2 weeks ago 2019 Jeep Compass and am very satisfied with my experience. Definitely recommend working with Shaq. Would purchase my next car from him.

Ni
Review №25

My husband and I came in today to look at a Rubicon. We weren’t sure it was going to work for us but Sebastien made sure he did everything he could to get us into the vehicle we were happy with. He got us in and out and it was the best experience we have had at a dealership in a long time. Will definitely be using him in the future.

Ca
Review №26

I woke up this morning and decided I needed a new car. It’s my 31st birthday an I decided that for my 31st birthday a new bill would be clutch . I walked into to be welcome by Jen Tracey’s radiant smile :) . I knew the Grand Cherokee was the perfect vehicle for me ! We negotiated the price and payments to what I was comfortable with. The process was quick an easy. I will be back for my next vehicle ! Jen Chris & Kam from finance were great .

ar
Review №27

Melvin was great he was so sweet and easy to deal with. He had everything done for me within a few hours and I was able to drive away in my new car!

Ro
Review №28

Just leased my second Ram from CJDR24 and the whole transaction went very smoothly. Everyone I dealt with was fantastic. The sales team is very professional. The service department is also top notch.

Er
Review №29

Purchased a Durango in the beginning of the month and wasnt able to take it home until this past week. They didnt make sure everything was ready for me to take the car- inspection was not done and it was still being detailed when I picked up it (after they called and said it was ready for me to get it). I ended up having to get the car inspected myself and when I brought it to get inspected it FAILED. They didnt even check the car before listing it for sale. And getting them to reimburse me for this has been an experience to say the least.

ju
Review №30

Great dealership, friendly staff. They were willing to negotiate and we agreed on a fair price. Lexi was my saleswoman, she was very helpful and kept me updated throughout the process of getting the Jeep registered in RI where I live. In addition the body shop did an excellent job repairing some minor damage to the tailgate from the previous owner, they even went the extra mile and touched up some paint on the rear bumper that was worn off. Overall great car buying experience!

El
Review №31

Great place for a first-time buyer! Sebastien was very informative & helpful which made the whole process very easy & comfortable.

Ja
Review №32

Just had a great experience picking out my first new car off the lot. Sebastien was very knowledgeable, answering any questions I had. Ultimately, helping me find the perfect car for me.

Jo
Review №33

Jen provided me with the smoothest car buying experience anyone could ask for. Extremely attentive and a pleasure to talk to. Thank you to the whole fam at Chrysler keep 24.

An
Review №34

I was referred to the dealership by my trusted mechanic because he thought they would be best suited to address my transmission issues in my 2012 Jeep Compass.  Long story short, my transmission was shot.  John was incredibly thorough and communicative during the intake process and helped make sense of the many moving parts that occurred after I had dropped off the vehicle.  Ultimately, the repair was going to be very expensive and, in my opinion, not worth it.  Manny was incredibly helpful and communicative with me in trying to gain assistance directly from the manufacturer to ease the financial burden of the job.  After following his advice and doing some leg work on his own, I was able to get the job done for about 30% of the original quote.  I had the work done, but unfortunately, there was still an observable issue with the car when I shifted.  John, once again, was very helpful with intake.  He secured me a courtesy vehicle to use for the four days it was in the shop again--there was no charge for the vehicle.  They acknowledged and addressed the issue until it was resolved.When it comes to professionalism, communication, going above and beyond, and  seeing that the job gets done right, John and Manny were outstanding.

Ki
Review №35

Had a great experience with this dealership, and with Sebastien. He was very helpful in the process of getting a vehicle. I saw a Jeep I was interested in on line, but when I arrived the vehicle was sold. Sebastien took the time to look for a similar one and he drove all the way to another one of their dealerships to pick up a Grand Cherokee, unfortunately I decided that was not the car for me. He helped me look into other options. I left with a brand new Cherokee that I love Thanks to Sebastian! I would recommend this dealership and Sebastian as your Sale Associate !

Da
Review №36

I bought a Jeep Wrangler last week and I was beyond impressed with Chrysler Jeep 24! I worked with Alan in Sales who was patient, knowledgeable and just overall amazing through the process. Jeff in Finance worked really hard to make sure I got approved with a good rate and could get the Jeep I wanted so much. The entire team worked hard and treated me as if I was family! I have been buying cars for a long time and this was overall the best experience I’ve EVER had! I HIGHLY recommend them! I know I’ll be going back!

Jo
Review №37

We had a wonderful experience at Jeep 24. Our sales associate was John and he was amazing. Very patient and accommodating. We would definitely recommend coming here for your car!

Ca
Review №38

I am a return customer of Sebastien— when my lease was up, I knew I wanted to return to him and Jeep24 because of such a positive experience last time. Due to COVID and an inventory shortage, it was difficult to find a new wrangler that I was in love with, but Sebastien was incredibly patient with me and wanted to make sure I was 100% happy with my new car. I was able to custom order the exact vehicle that I wanted.There was a glitch when my wrangler was ordered and the wrong rims were put on, but Sebastien and management made sure to rectify the situation however they could, and I will be getting the rims I wanted within the week. I will definitely be back when my next lease is up

Ni
Review №39

I havent purchased yet but when I do I will most definitely be purchasing from Ms. Jen Tracey she was extremely knowledgeable and patient while looking at a few vehicles!

Ra
Review №40

Alan my salesman was very attentive and responded to all my questions and needs.Kept me updated on the delivery of the vehicle.They have a great team CJP24

Ma
Review №41

We had an excellent buying experience with.Melvin Gonzalez. He provided us with great customer service and helped make the buying process easy. Jeffrey in finance was affable and very helpful. We are pleased with our purchase at 24.

Al
Review №42

No pressure or hounding from them! Easy to work with and made buying a vehicle easy and enjoyable! Highly recommend working with Louis!

Go
Review №43

We had the best experience at Chrysler Jeep Dodge Ram. Our sales profesional Melvin Gonzalez was very professional and guided us through the entire buying process. Melvin was very knowledgeable, and friendly. Our experience was excellent and we will continue to buy our vehicles at this dealership and Melvin will be our Sales person of choice. We recommend you seek out Melvin to be your Sales professional.

Br
Review №44

Recently purchased a 2018 durango gt from jen tracey and tiny. by far the best and easiest vehicle purchase i have ever made. 10 out of 10 would recommend.

Li
Review №45

Our sales man John was exceptional. We felt comfortable throughout the entire deal. He was personable and very through. We went to other places and walked out… John got the job done for us. Highly recommend.

Da
Review №46

I went to take a look around for a ram 2500 cummins and had a nice guy named Sébastien show me multiple trucks that really interested me. He was very efficient and knowledgeable on the vehicles and overall experience buying a car and was largely helpful in finding what I wanted.

Ja
Review №47

Great experience. Sebastien is amazing. He took all the anxiety out of the whole process.

Da
Review №48

Lexi was a fantastic sales person. She was Professional at all times-and got me the Jeep I wanted at the price I wanted.She was very patient with me as I did take some time deciding on what I wanted. in the end everything was perfect and I couldn’t be happier with the service I received!

Bi
Review №49

My car salesman Sabastien went above and beyond to ensure I walked out of that dealership happy. Although we did not make the process easy, he remained patient and made sure we got what we asked for and then some! For sure coming back for future vehicle needs, and looking straight for Sabastien!

Ro
Review №50

The sales representatives went above and beyond and accommodate us. I will return here for any future purchases. Customer service was phenomenal. Would strongly recommend this dealership and this team to anyone.

An
Review №51

Allan was excellent! Really took his time making sure I knew all the special features of my new lease & made everything so simple and stress free. The whole process was seamless from start to finish. Definitely recommend this dealership and to see Allan. Best prices around!

ke
Review №52

The experience we had here was seriously exceptional! We had initially went to a different location a few towns over & I wish we came to the Brockton location first. The experience we had in Brockton was MUCH BETTER than other dealerships. We worked with Yvens and Jeff at the Brockton location & they both were super informative, helpful, honest, and had GREAT customer service overall. If you’re looking for a new car come here first. Don’t waste time anywhere else. Beyond happy with the experience & purchase!

He
Review №53

Wanted to upgrade my Cherokee to a grand Cherokee . I decided to reach out to Chrysler jeep 24 . I dealt with Jennifer Tracey . She was quick professional and right to it . I upgraded my vehicle and saved some money on my payments . I would recommend her to my friends an family . I am so happy driving my new grand Cherokee .

An
Review №54

Jen Tracey was great to work with she made leasing process quick and painless. Also got me in better model than I had.

Ol
Review №55

My experience with buying my first car was great! Jennifer Tracey helped me through the process and made it quicker to find the right car for me. It was quick and easy and I am very satisfied with what I chose!!!

D
Review №56

I had a great experience with CJDR24! Solomon Reddix was my salesperson and he was very attentive and accommodating to what I was looking for in a vehicle. He made the whole process enjoyable! Excellent overall experience! I Love my new Gladiator Mojave!

To
Review №57

The most miserable car buying experience Ive ever had in my life. Unresponsive, unfriendly, and beyond indifferent to our experience. The most pathetic sales effort Ive ever encountered. My 4 year old has better communication skills than the employees!My wife has wanted a Wrangler forever, and now was the time. They had advertised the one she wanted (one-touch auto roof) so we make the half hour trip after confirming it was there. We get there and the Wrangler didnt have the automatic roof. Oh, it must have been a mistake. Sorry. There are no others in stock.So we decide to order one. How long before we see it?2-4 weeks, maybe 4-6 weeksWe fill out the paperwork and get approved at a rate and agreed upon monthly payment and leave a down payment.2 weeks go by. 4 weeks go by. 6 weeks go by. No car. AND NOT ONE SINGLE CALL TO UPDATE US!8 weeks go by. WE HAVE TO CALL THEM TO GET A PATHETIC It should be in any day now response.My wife decides to call Jeep directly. A friendly, helpful person tells us it has been scheduled for production but may be a couple more months. After telling that person her story, they put her on a hot list and get production moved up. WE DID THAT, NOT THE DEALER!! PATHETIC!13 weeks from ordering the car comes in.Your Jeep is here. Come down and get the paperwork done today!We arrive and are told that unfortunately the bank didnt approve the re-submitted application. It had been more than 60 days so the initial approval had expired. Couldnt tell us that over the phone?!?!?!?Sorry, but we cant get your paperwork done today. Its Sunday and the bank is closed. - 30 minutes each way FOR NOTHING! WASTED TRIP THAT WAS EASILY AVOIDABLEWe wait until Tuesday. Loan is approved. I call the dealership to confirm the rate. 10 CALLS!! NOT ONE CALL BACK!! How do you run a business without returning your customers calls????? Pathetic. Abysmal. Pick your adjective.We make the trip anyway. We get there and wait AN HOUR with NO ONE ELSE IN THE SHOWROOM! Were finally told the rate WENT UP $30 a month with the new approval! HUH?!?! We dont control it, the bank does. I know for a fact that you can lobby for your customers with the banks. Ive been in the business. Yet another pathetic effort by the dealer to stand by their customer.Its my wifes dream to have this car so we agree. BUT....we have to come back yet again because they have to get the car registered. They cant even deliver because they need a runner and he has to go get another car. SO...one more trip....Heres your keys. Do you want me to pair your phone?ARE YOU SERIOUS???? No Congratulations! Enjoy! So happy for you!??? No Let me walk you through the features. Nothing.Needless to say, well NEVER be back and will NEVER recommend this dealer. I will also be actively campaigning to family and friends to shop elsewhere. Take the extra 20 minute drive to go to the next closest dealer. At least there, youll be treated like a valuable customer and not just dollar signs. *END RANT*

Re
Review №58

I am truly happy with all the staff and especially Jen . She was very knowledgeable and very helpful in assisting me with this purchase and I didnt have to sit for hours to get from point a to z. I felt like part of a family. Thank you Jen appreciate you.

Da
Review №59

My sales rep Sebastian was so nice and so helpful. He truly made buying my first car amazing!! Please go check him out

Ro
Review №60

Sebastian was such a great help. He was knowledgeable and got me a great deal!

Ja
Review №61

I went to Chrysler jeep 24 for find a gladiator and had my reserves about dealerships in general but was utterly surprised by the professionalism and transparency that Jennifer Tracey my sales associate positioned when the gladiator I wanted wasn’t in stock in the color I wanted and she assured me they would have it promptly and they did. I would highly recommend anyone who is interested in buying a quality new or used vehicle without being taking for a ride (pun intended) go see them thank you 🙏🏾

Sh
Review №62

Absolutely love this dealership! Everyone is so polite, professional, and helpful. However, I cannot speak highly enough about my sales rep Allan. He makes the entire car buying process so easy and is always available (even after the purchase) to answer any questions you may have. Thanks to Allan I got a great deal on a new Cherokee!

Ta
Review №63

Our family had great buying experience with Luis Lopez two years ago. Luis stil has been communicating with our family for support and great customer services. He even came to just say Hi where we are here to change engine oil at the service center today. I highly recommend Luis Lopez to everyone coming to Jeep Brockton. You will be 100% satisfied with him.

Ga
Review №64

I have to say that this was the easiest and best car buying experience. Rudy was excellent from the start. Very informative and helpful every step of the way. Exceptional service from everyone throughout the experience.

Su
Review №65

Had my transmission fluid service done and runs much faster and better than before. Antonio was very nice and gives excellent service. My Jeep drives so much better now.

Sh
Review №66

I just bought a Dodge Ram from this place. Dealt with Luis Lopez; he was awesome; he went above and beyond to make us happy. I highly recommend him and when it is time to purchase another vehicle I will definitely be back and will ask for him. Thank you Luis for making us very happy customers. You Rock!!

Ke
Review №67

Horrible service. I cant speak for all the salesmen but the one I encountered today was awful. I have a lease with them, I wanted to buy it out as I honestly like the truck. Unfortunately the truck is rusting under the paint on the hood, the paint is bubbling. I had asked the salesman if this is covered under the lease warranty, I would like it fixed before I buy it out. The salesman didnt want to help, he couldnt take the time to look my lease up in their computer. I would think they train their salesmen on what their leases involve maybe they dont. Maybe Im wrong but I would think they if this guy wanted the sale he would have wanted to help, so he didnt get the sale so now another dealership will.

J
Review №68

If your looking for a new vehicle at Chrysler Jeep Dodge Ram 24 ask for Sebastien you won’t be disappointed.

Ch
Review №69

We had a great experience here. Traded in my old car for a fair and reasonable price, which allowed me to afford the car I really wanted. We worked with Sebastien, who had a no-nonsense, “lets get this done” attitude which I appreciated. Helped to move the process along. Would buy here again.

Ja
Review №70

This was another great purchase from CJDR24. This time we worked with Lexi, who was awesome throughout the entire process. Our vehicle arrived so quickly and the process was very easy.

Je
Review №71

Allan was great to work with. He understood my budget and where payments need to be. My job requires different hours and Allan adjusted to assist me and see through the entire transaction. Great follow through. This is my third vehicle through this business. Very satisfied!

Ki
Review №72

Jen tracey was great she helped me get into the vehicle i wanted at a great price. I will be back to see her again for my next (:

Ja
Review №73

My experience so far has been great. Solomon had been recommended by a family member and he was absolutely wonderful. Im glad I decided to go to Chrysler Jeep Dodge Ram 24.

Ia
Review №74

Melvin and the team at Jeep 24 were the best. Hands down the best car buying experience I have ever had.

so
Review №75

My mom decided to surprise me & buy me a new car it was much needed . When I entered chrysler jeep 24 I met Jen she was amazing with dealing with all my needs and I will recommend her to all my friends ! ask for jen tracey

Sa
Review №76

Sebastian was incredibly helpful, professional and made my first car purchase easy!

Br
Review №77

Walked in with the intention of looking at a 2014 Durango R/T from their website.....and drove away with a 2018 Durango GT. Much better deal in the long run. Took me some time to decide but Travis Z. was patient AND awesome to work with. Did not pressure me in any way. Hope to work with him again in a few years when I decide its time for an SRT (maybe he can give me a discount cause hell be regional manager by then).Thanks again Travis!

Je
Review №78

Excellent customer service!! Will recommend all family and friends!

He
Review №79

This was my second time working with Sebastien, and I would highly recommend him as a salesman for anyone looking for a new vehicle. He was extremely accommodating and was great with keeping continuous communication throughout the entire buying process. He definitely goes above and beyond for his clients. Highly recommend.

Kr
Review №80

Yvens was easily the best Salesman ever! He was so helpful every step of the way and I strongly recommend going to him if you are looking for a new ride. I wasnt sure what I wanted exactly but after a few questions, he pointed out the perfect car for me. Thank you!!

Kr
Review №81

My husband and I have now gotten four cars at this dealership and have specifically worked with Allan each time. We continue to go back to him because of the customer service that we receive. Allan is a no-pressure sales person who offers quick, professional, reliable service. He is excellent with keeping in communication during the sales process and has always been available to answer questions outside of the sale.

ja
Review №82

I just got my 2021 Jeep Wrangler yesterday. The team at Chrysler Jeep 24 were excellent. Our salesman was Sabastian and he kept us in the loop the whole time regarding the progress getting our vehicle and registered. The finance team worked very quickly so we were not in there very long. I highly recommend the team and the salesman Sabastian if you’re looking for a new car.

Ka
Review №83

Had a great experience with Alexis Logan! Very helpful and friendly! Thank you miss Logan 😊

De
Review №84

Jen was fantastic! Great communication, up front and covered all the details. Picked up my new Durango today and love it!

Ka
Review №85

I just got my 3rd Dodge Charger fro Jennifer Tracey. I love working with her and the team at Chrysler Jeep 24. They are always friendly, knowledgeable, helpful and professional. I have been very happy dealing with them. I will see them again when I go to get my 4th Charger!!!

Co
Review №86

A place that does things differently, and in a good way. Good experience every time. Travis in sales knows the vehicles and was very patient with me. A+

Tz
Review №87

Sebastian has been very helpful in helping me selecting my first car. He is a friendly and genuine person that slows down and listens to what you want and provides quality suggestions that helped me narrow down to the 2018 Grand Cherokee. He offered me a very fair price with my considerations, which made the whole buying process very swift and smooth. The whole process from sitting down to driving away with my new car only took two meetings and with minimal troubles. Thank you Sebastian!

Me
Review №88

This was our third purchase here at CJDR24 and it was another great one! This time we had the pleasure of working with Lexi! She drove us around the lot on a rainy Saturday to show us the different packages available in the new Durango and was very helpful. This was our first time ever ordering a vehicle and she made the entire process so easy, answered all of our questions and kept us informed along the way. Our vehicle even arrived much earlier than we anticipated. The entire process from deciding what we wanted, to the value of our trade and financing was quick, easy and no hassle! We won’t buy our vehicles anywhere else! If you are in the market for a vehicle go down to CJDR24 and ask for Lexi!

Ja
Review №89

Simply an amazing job done by Laura Spinola, communication was amazing! She did everything she could to help me out and I really appreciate her! Thanks again!

Ja
Review №90

I went to CJDR 24 . after sitting there forever, About TWO hours later Maria calls and tells me “the banks will not approve you because they don’t think you can afford the payment”…… which mind you is over $70 less then my current payment. I asked her if she saw any late payments to which she denied. I then asked if she could see what I was paying currently and she said “Yes , I told them all that and they all said no”. SIX BANKS SAID NO? ON TOP OF THAT, SIX BANKS I DID NOT AUTHORIZE YOU TO RUN! I was FURIOUS! I told Maria I was extremely upset that’s he disregarded my authorization to run my credit for ONE BANK! THE ONE BANK THAT I FILLED OUT THE APPLICATION FOR! I NEVER GAVE THIS WOMEN PERMISSION TO RUN MY CREDIT WITH ANY OTHER BANK BESIDES ALLY FINANCIAL. Hours after this phone call (7pm) I started receiving emails that my credit WAS STILL BEING RUN BY MORE BANKS!! I NEVER EVER GAVE THESE PEOPLE AUTHORIZATION FOR ANY OTHER BANKS OTHER THEN ALLY! ALLY BANK WAS THE CREDIT APP I FILLED OUT ONLY! THAT WAS THE ONLY BANK I AUTHORIZED and NOW IM STIL GETTING INQUIRIES?! EVEN THE NEXT DAY (7/14) I was STILL getting notifications of INQUIRIES BEING MADE ON MY CREDIT! I SWEAR this dealership gets paid off of running credit. I WILL be disputing ALL credit inquiries that were placed on my credit from this horrible dealer. I am still beside myself that I am the second person (in my family) that they have done this too. I want EVERY SIGNLE inquiry removed off my credit and will stop at NOTHING to get it done. Either way, I HAVE REPORTED THIS FRAUD TO THE CREDIT BUREAUS and the ATTORNEY GENERAL and also CHRYSLER/DODGE COPORATE! *****DO NOT SHOP HERE UNLESS YOU WANT TO DAMAGE YOUR CREDIT TO LEAVE WITH NOTHING!!!!!!*

Gi
Review №91

My sales person was the best Jennifer Tracey, was by far the best sales person. I have had. She helped me set up all instruments in auto and also made me feel valued and appreciated as a returning customer.

De
Review №92

Jen has been awesome I always have a great experience. Jen is very professional. I would highly recommend her to anyone looking for a vehicle.

Ma
Review №93

Great experience with dealing with Lexi she made the transaction painless and she was very thorough in her explanation of the features of the vehicle

Ma
Review №94

I give jeep 0 stars, bought a 2017 jeep Cherokee Latitude North, 4 years later its dead! 6 transmissions later none fit! I give up! Moved on to a Chevy! I will never recommend a jeep to anyone! Very disappointed in this company! Money hungry business! Not worth going broke over!

Sh
Review №95

I bought a used car from this place. The person that helped me and my husband was Sebastien. He was very very helpful. The whole time it was clean cut and simple. He was very professional and cool. He helped us find the perfect car for us.

JD
Review №96

My experience here has been nothing but 5 stars. Laura has been the best advisor and knows my car better than I do. I know my car is always is good hands and always get an honest and upfront experience when it comes to cost of repairs. I would highly recommend this service department to anyone.

Ka
Review №97

Super friendly and kept well informed throughout the entire process. Great with staying within my budget

De
Review №98

I have purchased quite a few vehicles, and I always ask for Jennifer Tracey for assistance. She is knowledgeable, kind and easy to work with. She never disappoints, and keeps me coming back.

Pa
Review №99

Great experience with Lexi while searching for a vehicle. Very knowledgeable and pleasant.

Ev
Review №100

Working with Sébastien Espourteille was a real good process. He did a great job answering questions regarding finance and had good vehicle knowledge. Very professional in his appearance and tone of voice. He made that the customer came first and went above and beyond to do so.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1020 Belmont St, Brockton, MA 02301, United States
  • Site:https://www.chryslerjeep24.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 781-961-1550
Categories
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Ram dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
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