Mike was absolutely phenomenal!!! Best IT specialist I have ever communicated with and went out of his way to help me address multiple problems! I will sign up with this company when we transition to voice in cloud! Very knowledgeable and professional! Addressed my issues and went above and beyond! Thank you Mike!

I have been using TVT for several years Mike Dymtrk is fantastic. His expertise and guidance has made using Nuance Technology / Dragon a pleasure to learn. He knows the product well. And TVT has been more than supportive. I recommend them without reservation...Dr. Longobardi, Former Chief of Surgery Scripps Mercy Hospital Chula Vista, CA

This is the first online review I have ever done. My history with TVN goes back almost 7 years when I purchased Dragon Medical Edition 2 from them. Right from the start, they were available to answer questions and solve problems. They never rushed me or made me think I was bothering them. They also walked me through a couple software crashes which I would have never been able to solve on my own. Although I worked primarily with Mike Dmytrk, I have spoken to other members of their team-they are all great. I am an older physician, not as technically savvy as some, but with their help, I had no problems with the software. I will soon transition to the cloud based version of Dragon. I would never dream of going anywhere else. My only regret is that I can only give them 5 stars . . .

Astonishing accuracy and efficiency! Training was a breeze. Mike at TVT was great at teaching the Dragon Medical One. Easy to use. Quite an improvement from even prior Dragon software. More than paid for itself in the first month of use, no more need for an external transcription service. A real quantum leap forward in my practice. Would highly recommend to any physician.John P, MD

A team with Outstanding customer service that is always there to help when needed!As a medical provider needing to document all the times, dragon is a game changer for me. I just hung up with Mike and he seriously went way above and beyond to not only help me with the problem at hand but also to show me amazing things my dragon can do to facilitate even better documentation. Hes fantastic!

Mike Dmytryk, of Total Voice Technologies (Cleveland, OH), has saved my entire work day so many times with 24/7 immediate technical support for all the cyber gliches that show up to to harass and limit my Dragon Medical One problems. It is wonderful to have the personal human, American speaking, support to immediately address, remotely get on my computer, and fix every problem that I have ever had. Three cheers for this kind of distribution vendor support!Jerald D. Hansing, M.D., Radiologist.

The customer support team is top notch! They answered all my questions quickly and were able to help me make an informed decision for my business.

Mike at Total Voice Technologies has been awesome to work with in getting my Dragon Medical Practice Edition 4 activated and running properly. I had worked with him in the past several years ago before updating my software recently and would rate rate all of my experiences as excellent. He has always went above and beyond what is required to make things enjoyable in the process. I would highly recommend anybody with confidence to work with him and Total Voice Technologies team.

Excellent service and support for Dragon Medical Practice Edition. I actually tried to buy it from another vendor. All I got was transfers and messages. After 2 days of waiting I called Mike at Total Voice Technologies. He answered all my questions and set up a demo to try on my computer (with Dragon Medical One). Once I saw how well it worked I ended up buying Medical Practice Edition. Mike handled the sale and initial training. He was patient and took time to be sure I understood each step. 3 months later, when I had a few bugs, he spent all the time I needed with knowledgeable straightforward answers to my issues.The software is great. (Nuance is still working out a bug with the Google chrome extension.) But, what really makes a difference, is the support and service. Mike has made it clear that I can call as much as I need. Having one person who can handle the sale and support makes it easy.

Total Voice Technologies has been outstanding in setting up Dragon Medical One in my psychiatric practice. I have been a customer for overa year and from implementation to support, Mike and his team are always available and get me right back on track when I have a rare glitch. My clients are impressed with the unique and comprehensive plan and summary that I can create before their eyes at the end of the appointment.It also has really improved my efficiency with the electronic health record.

Great customer service.

They have the best customer service. Everyone I have spoken with is great!!! Very personable, very friendly!!!! Would recommend them to anyone who needs Dragon Naturally Speaking or is looking at getting a new microphone.

I came across Total Voice Technologies when I was looking for dictation tool to improve work efficiency. Mike was very helpful and patient, answered all my questions regarding Dragon Medical one. Dragon gives me more time to do fun things I like to do outside work. The technical support from Total Voice Tech was great: assessable, professional and personal. Highly recommended!