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Walmart Auto Care Centers
2595 E Imperial Hwy, Brea, CA 92821, United States
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Walmart Auto Care Centers

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Ri
Review №1

ABSOLUTELY HORRIBLE SERVICE.Mechanics were great and helpful but service in the auto center area were horrible. Never come to this walmart. I didn’t have 1 associate who was helpful from the start.

Gw
Review №2

Marked up $25 more than what was quoted for a oil and filter job. Might have been an honest mistake. But if I didnt ask, they would have had no problem charging me $71 instead of $46.

en
Review №3

Not to friendly and the service is terrible.

Da
Review №4

I really dont know why they have a lot of one star reviews for this property... but in my experience with afternoon shift crews, they work as hard as they can and try sooo hard to meet your needs. Please feel free to go there and experience their friendly services. I loved here and would be back for my engine oil change and so on.

Sn
Review №5

I have used Walmart for oil changes for sometime. Today I put my truck on ramps in preparation for me to do an oil change. The first thing I notice is that one of the three front bolts holding the skid plate is missing. The missing bolt/washer must be the result of a Walmart oil change. I only took this vehicle to Walmart Brea for oil changes I did not perform and I hadnt did my own for years. IN ADDITION, in the past they have stripped drain plug threads and replaced with oversized plugs, overfilled the oil with denial when confronted, and used cheaper oil than I requested. It has come to a point that I will not be returning for oil changes until customers have access to cameras viewing the pit.

Au
Review №6

I had them mount 5 tires on wheels I brought in off my trailer. They did a great job. Jose and Adolph did all 5 tires in a couple hours, even though they were busy. Great customer service. I do most work on my vehicles myself; however, I dont have the room or money for a tire mounting machine and appreciate the time and money saved by having Walmart do that work for me. THANK YOU!

Da
Review №7

Fast service. Prices are not bad and can get some shopping done while you wait.

Ke
Review №8

Great experience! From Jose who greeted me as soon as I pulled up, to Sam who worked on my car, to the manager Jose who informed me of and apologized for the wait; every employee was courteous, friendly and professional! Great prices and even better customer service! No other Walmart auto center compares to them.

Ab
Review №9

Great service but they take a long time to JUST change your tires. Only tire replacement and balance services I think. Oil changes too.

Ja
Review №10

Terrible service, on one occasion they threw the transmission oil instead of the engine oil, this time they broke the oil filter housing, in both cases I had to wait more than 2 hours. The technicians are dedicated to talk and eat and do nothing to speed up the work. I will never come back to service my cars. I dont recommend them.

Ro
Review №11

Had a really bad experience here today. I waited for over 2.5 hours for a synthetic oil change after being quoted an hour and without my persistence, it could have been even longer! The wait wasn’t due to a line of cars ahead of me, which one might could understand. Nope. It was because after finishing my car (around the 2hour mark) the technicians left it in the garage and started working on the other ones. I sat there for 20 minutes waiting for someone to help me out at the customer service desk, NOBODY came. After waiting, I went out and asked what the deal was, and one of the guys was smart elic and told me to “ring the bell”. As I went back in to see where this bell was, the technician drove my car out of the garage and parked it (like they’re supposed to do).Walah! My keys magically appear at the customer service desk. Next challenge: I have to find someone to ring me out...That took another 10 minutes after them refusing a discount.Just go pay more somewhere else. It’ll be worth it.

J
Review №12

Brought my car in for a lube and oil change and to check a slow leak in my tire. Was told it would be about 1 & 1/2 wait as there was 1 car ahead of mine. 4 hours later still not done and tech was rude when I asked what was taking so long. Very unprofessional. Avoid this place unless you have time and money to burn.

Om
Review №13

Came in for $10.00 flat fix 30 minuets later i was done good job

ra
Review №14

This place is a joke, dont come here unless you have a couple of hours to spare, came in for a tire rotation with one car ahead of me and still took 2 hours,workers just stood around,dont understand how walmart runs this shop

Ja
Review №15

Great service and friendly staff. They did a great job with my oil and tire change!

Ca
Review №16

Joes really helped me out! New battery, new tires! Great customer service! Thank you guys!

Ca
Review №17

I was here at 9 am sat for 2 tires said it would be 1 to 1 1/2 at the most wait time its now 4 hours later and still not done. They offered no apologies or anything

So
Review №18

Today I bought 2 nyquils and 1 bread. Without paying attention to the cashier, he charged me about $20. I did not realize and just slide my credit card until my wife told me that it was too expensive..After we recalculated, it seems he entered 3 instead of 2 for the nyquils thus charged me about $6 more. Not a big amount, but I just think since this is not my first time shopping in this Walmart (because it is close to my home), I do not know how much money have I lost because I rarely pay attention when paying with my credit card.I just want to inform you to be careful and double check your purchases when the cashier enter the items. Or otherwise you will loose a lot of your money, especially when you shop a lot of stuff.

An
Review №19

Bad staff. Aggressive nature. Put wrong oil.

CY
Review №20

Its the worse customer service I have ever seen any where , from technicians to cashier in this department . If this people get paid hourly then no wonder they dont care about customer waiting 2Hrs plus to get oil change and they are going around wasting time and talking . I was there today for an hour to get a tire fix , No manager to be found to talk to , they were not busy to begin with then when they are done i waited with other people for sold 15 mints for miss cashier to show up ..NEVER AGAIN

Fm
Review №21

One tire took five hours. Unprofessional but all smiles about it

Ju
Review №22

This place is a joke..I dropped off my daughters car for an oil change,they told us 2 hours..came back and car was still outside...We walked up and all of the staff was standing around,laughing and joking around.They did this for over 5 minutes...How you stay in business is beyond me...I will never go to any of your service centers again

Bo
Review №23

2 hours for an oil change when you are first in line is just silly.

Information
4 Photos
23 Comments
2.7 Rating
  • Address:2595 E Imperial Hwy, Brea, CA 92821, United States
  • Site:https://www.walmart.com/store/2523-brea-ca
  • Phone:+1 714-529-5926
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:12–6PM
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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